# https://www.emclient.com llms-full.txt
## eM Client Email Tool
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/#)
# Boost your email Skyrocket your productivity
Get the best email client for Windows, macOS, Android and iOS
for professionals and home users alike.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
## Available for desktop and mobile
eM Client is your best productivity tool on all your devices, no matter if you’re on your laptop,
PC, mobile phone, or tablet.
[Windows\\\\
\\\\
**Designed for seamless use on Windows PCs**\\\\
\\\\
Download](https://www.emclient.com/download?preventMacRedirect=true)
[macOS\\\\
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**Built to integrate perfectly with your Mac**\\\\
\\\\
Download](https://www.emclient.com/download-mac)
[Android\\\\
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**Optimized for Android phones and tablets**\\\\
\\\\
Download](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
[iOS\\\\
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**Ready for your iPhone and iPad**\\\\
\\\\
Download](https://apps.apple.com/app/em-client/id1561166404)
## Master your workflow
Discover unique tools for increased productivity
and better email management.
**Artificial**
**Intelligence**
**Inbox Categories**
**Quick Actions**
**Message encryption**
**Message translation**
**Calendar and Tasks**
**Snooze incoming**
**emails**
**Notes**
[**See**\\\\
**more features**](https://www.emclient.com/features-overview)
## Designed for teams as well
eM Client covers all professional communication needs
for any team or enterprise. eM Client is ideal [**for companies**](https://www.emclient.com/for-companies).
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
## Explore outstanding mix of features
eM Client is a productivity tool with
features far beyond email.
- [**Email**](https://www.emclient.com/features-email)
- [**Calendar and Tasks**](https://www.emclient.com/features-calendar)
- [**Contacts**](https://www.emclient.com/features-contacts)
- [**Notes**](https://www.emclient.com/features-notes)
- [**Chat**](https://www.emclient.com/features-chat)
## All-compatible productivity tool
eM Client's compatibility is unmatched.
Connect to any email service - it will work.
- [**eM Client with Google**\\\\
**Workspace**](https://www.emclient.com/em-client-with-google-workspace)
- [**eM Client with Office**\\\\
**365**](https://www.emclient.com/em-with-microsoft-office-365)
- [**eM Client with**\\\\
**Outlook**](https://www.emclient.com/em-with-outlook)
- [**eM Client with**\\\\
**Exchange**](https://www.emclient.com/em-with-microsoft-exchange)
- [**And many more**](https://www.emclient.com/compatibility)
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
## What our customers say
Trustpilot Custom Widget
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[I love emclients simplicity but ıt would be much nicer to refine fonts similar to new...\\\\
\\\\
LENOVO,\\\\
\\\\
6 hours ago](https://www.trustpilot.com/reviews/687f35c8c7ada97babc08eef?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[fantastica\\\\
\\\\
RAMON UBEDA MARTINEZ,\\\\
\\\\
6 hours ago](https://www.trustpilot.com/reviews/687f34f302bc11b8cf0b8ad5?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[I think its really good.\\\\
\\\\
Cong PHAM,\\\\
\\\\
10 hours ago](https://www.trustpilot.com/reviews/687efe28e7d57c4351acf17d?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[Very organized\\\\
\\\\
Madeline Kramer,\\\\
\\\\
11 hours ago](https://www.trustpilot.com/reviews/687ef68a2eaf90b376d93e5b?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[The app works pretty well. I don't think some of the problems I've had are related to...\\\\
\\\\
Joshua Baker,\\\\
\\\\
22 hours ago](https://www.trustpilot.com/reviews/687e53124a205b7b43df19a2?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[easy to use and feels well-built.\\\\
\\\\
aaron shiner,\\\\
\\\\
1 day ago](https://www.trustpilot.com/reviews/687e1c8c0e65637b4a59a464?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[The display of the elements is really comforting. You can set things at your liking...\\\\
\\\\
Martin Moran,\\\\
\\\\
1 day ago](https://www.trustpilot.com/reviews/687e1b5280d7c92441de857e?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[I can display mail from more than one account. This lets me keep my old e-mails and...\\\\
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Jocelyn Clarke,\\\\
\\\\
2 days ago](https://www.trustpilot.com/reviews/687cce1b02d87c930f7e380b?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[Very easy to use\\\\
\\\\
Willem Gorter,\\\\
\\\\
2 days ago](https://www.trustpilot.com/reviews/687c7e99b6f930f3aa562982?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[I am have been very pleased with the eM Client software.\\\\
\\\\
Walt from Jersey,\\\\
\\\\
3 days ago](https://www.trustpilot.com/reviews/687be9abdb7982d2a3dfbbbd?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[I am very happy using eM Client.\\\\
There has not been any problem or issue that needs\\\\
f...\\\\
\\\\
Sydney Angsiting,\\\\
\\\\
4 days ago](https://www.trustpilot.com/reviews/687af5abd3ea675881d6a31b?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[The Email client has all the many features I love and need, and none of the hassle...\\\\
\\\\
Edward Christians,\\\\
\\\\
4 days ago](https://www.trustpilot.com/reviews/687a6d4708db6e6c310dab50?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[Fine working client, regular updates, good European Alternative \\\\
\\\\
Zonno Thermo,\\\\
\\\\
4 days ago](https://www.trustpilot.com/reviews/687a54c0646bab87a5b26fff?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[Customer service is prompt and with real, very pleasant, people who know what they're...\\\\
\\\\
Graham Wishart,\\\\
\\\\
5 days ago](https://www.trustpilot.com/reviews/68793574d4312aba5b96dd82?utm_medium=trustbox&utm_source=Slider)
5 out of 5 star rating on Trustpilot
Verified review
[Learn more](https://support.trustpilot.com/hc/articles/223402468#verified-reviews-2) about review types
Verified
[The app works, what is awesome is that it automatically shifts through and puts the s...\\\\
\\\\
Roy van der Merwe,\\\\
\\\\
5 days ago](https://www.trustpilot.com/reviews/6878bcc7bff2fc5f950cbd99?utm_medium=trustbox&utm_source=Slider)
## Trusted by over 100,000 businesses and 2,500,000 users.
[](https://www.rbinternational.com/en/homepage.html)
[](http://www.dpd.ie/)
[](https://www.toyota.co.uk/)
[](http://www.avis.com/)
[](http://www.mcdonaldsarabia.com/)
[](http://www.bca.co.id/)
[](http://www.abeo.com/)
[](http://bgwgroup.com.au/)
[](http://www.anadolubank.com.tr/)
[](http://vacations.aircanada.com/)
[](http://www.fag-bremen.de/)
[](https://sourceforge.net/software/product/eM-Client/?pk_campaign=badge&pk_source=vendor)
#### See how eM Client compares to other products on [SourceForge.net](https://sourceforge.net/software/product/eM-Client/)
## eM Client Blog
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/blog#)
# eM Client Blog
Explore useful information about our product
- [All Posts](https://www.emclient.com/blog)
- [Features](https://www.emclient.com/blog/category/features)
- [Email Management](https://www.emclient.com/blog/category/email-management)
- [Productivity](https://www.emclient.com/blog/category/productivity)
Newest
3
Jul 2025
[**Elevate your email: eM Client with Microsoft Exchange**](https://www.emclient.com/blog/elevate-your-email--em-client-with-microsoft-exchange-744)
Ready to improve your Microsoft Exchange experience? eM Client supports Microsoft Exchange accounts without any compromises to your favorite features. Get full synchronization between your eM Client application and your Microsoft Exchange account.
[**Read more...**](https://www.emclient.com/blog/elevate-your-email--em-client-with-microsoft-exchange-744)
[](https://www.emclient.com/blog/elevate-your-email--em-client-with-microsoft-exchange-744)
Recent posts
[](https://www.emclient.com/blog/streamline-your-work-with-the-em-nbsp-client-quick-actions-740)
[**Streamline your work with the eM Client Quick Actions**](https://www.emclient.com/blog/streamline-your-work-with-the-em-nbsp-client-quick-actions-740)
12
Jun 2025
Many of us like to keep our work process effective - and not just because of fast-paced work environment. In this article, we will explore how eM Client can save you valuable time and energy with Quick Actions.
[**Read more...**](https://www.emclient.com/blog/streamline-your-work-with-the-em-nbsp-client-quick-actions-740)
[](https://www.emclient.com/blog/keep-your-inbox-clean-with-em-client-inbox-categories-736)
[**Keep Your Inbox Clean with eM Client Inbox Categories**](https://www.emclient.com/blog/keep-your-inbox-clean-with-em-client-inbox-categories-736)
29
May 2025
Between various emailing lists, email notifications from multiple social sites, and other “non-email” content, our email inboxes have become quite bloated. One way to sort out different kinds of emails is inbox categories. This article will show how inbox categories function in the eM Client desktop and mobile applications and how to make the most of the categories feature.
[**Read more...**](https://www.emclient.com/blog/keep-your-inbox-clean-with-em-client-inbox-categories-736)
[](https://www.emclient.com/blog/safeguard-your-emails-with-pgp-encryption-732)
[**Safeguard your emails with PGP encryption**](https://www.emclient.com/blog/safeguard-your-emails-with-pgp-encryption-732)
15
May 2025
Nowadays it’s increasingly important to use various online safety measures. In this article, we will explain how PGP encryption can help you achieve truly secure email communication and how to use PGP encryption in both the eM Client desktop app and the eM Client mobile app.
[**Read more...**](https://www.emclient.com/blog/safeguard-your-emails-with-pgp-encryption-732)
[](https://www.emclient.com/blog/em-client-guide-for-postbox-users-728)
[**eM Client guide for Postbox users**](https://www.emclient.com/blog/em-client-guide-for-postbox-users-728)
28
Apr 2025
With the release of eM Client 10.3, we wanted to provide a transition guide for our Postbox-turned-eM Client users for all the features we have added, so here are some tips, tricks, and additional information to getting to know eM Client the way you know Postbox!
[**Read more...**](https://www.emclient.com/blog/em-client-guide-for-postbox-users-728)
[](https://www.emclient.com/blog/em-client-beta--mobile-calendar--contacts-and-more-716)
[**eM Client BETA: Mobile Calendar, Contacts and more**](https://www.emclient.com/blog/em-client-beta--mobile-calendar--contacts-and-more-716)
22
Apr 2025
We've just completed the next development step on our journey to create a mobile app with the full functionality you know from the desktop! So we'd like to share the beta version where we’re introducing calendar, contacts, notes, and tasks support.
[**Read more...**](https://www.emclient.com/blog/em-client-beta--mobile-calendar--contacts-and-more-716)
[](https://www.emclient.com/blog/em-client-10-3---your-all-in-one-solution-just-got-better-724)
[**eM Client 10.3 - Your All-In-One Solution Just Got Better**](https://www.emclient.com/blog/em-client-10-3---your-all-in-one-solution-just-got-better-724)
9
Apr 2025
We've all been eagerly anticipating this update! After carefully considering your feedback, we're thrilled to introduce eM Client 10.3, which will improve email management for all eM Client users.
[**Read more...**](https://www.emclient.com/blog/em-client-10-3---your-all-in-one-solution-just-got-better-724)
[Older articles...](https://www.emclient.com/blog?pos=7)
## Email Signature Creation
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/creating-a-signature#)
# Personalize your email with signatures!
Just like with good old paper letters, it is
preferred to leave a signature when sending an official email. Aside from the image/logo it lets
people know: your name, and your position in the company, in some cases, even contact details or
social network links are included so people can get in touch with you through other
communication channels. Let’s find out what makes a good email signature and how to create a
signature in different apps/services.
### What makes a perfect signature?
Most companies have their guidelines for how
the signatures should look and you usually get it with your brand-new mailbox, but what
principles to follow if you need to create one from scratch? The signature has to be simple,
legible, and efficient, no matter if it is a personal email signature or you are communicating
on behalf of a company without your name attached to it.
Though it may seem obvious there are many examples of how it shouldn’t be done. We are here to
discuss how it should be done.
- **Obviously, you want to include your name and last name**
It is polite and you want the other person to know who they are communicating with.
There is no need to include an email since it is displayed by the email app anyway.
Consider whether the phone number must be included, anyone who has it will be able to
contact you which isn’t what you always want.
- **Do not include any “funky” fonts, gifs, or too many social media links**
In other words, do not go overboard with promoting yourself/your company and with
stylistic elements. The same goes for colors and an abundance of different fonts, using
colored Comic-Sans and Papyrus fonts together is a perfect example of going overboard.
If the company has its own visual identity, it’s best to stick with it. The only
exception to this is a company logo, which must be present in every good signature.
- **Keep the signature short and professional**
“The more, the better” doesn’t apply here, if you include too much info, it may be
distractive and unappealing so three or four lines should do the trick. Avoid including
details that are too personal or unprofessional, it might be anything- a photo of you
and your family, a link to a personal Instagram page, or favorite movie quotes.
- **Verify that the signature is displayed correctly on various platforms**
The last thing you want is a signature to be displayed incorrectly (due to the different
display sizes). Or even worse, as a bunch of broken HTML code which equals not having a
signature at all.
We could continue the list but it’s best to take a look at some good and bad examples around the
web, apply your own visual identity, and stick with these basic rules, the rest should be
child’s play.
### Creating a signature
As we already mentioned, the signature can make or break your professional emails. Without them,
we can’t imagine official emails and nowadays a well-structured signature is a must. Let’s see
how you can create a signature in Outlook, eM Client, and Gmail.
### How to make a signature in Gmail
Gmail is a web-based app, it has always been web-based but that gives it a few advantages. One
of them is that you can create a signature and the apps that support signature sync will
download it, no need to set it up in every app separately. Let’s take look at how you can create
a Gmail signature from scratch.
Start with logging in to your Gmail account, then look for the gear icon in the top-right corner
of the Gmail Inbox page. Clicking this button will open a drop-down menu with quick settings,
and to get to the main settings you need to click the “ _See all settings_” button. Once you
are in
the actual “ _Settings_” of Gmail scroll down in the “General” section until you see
“ _Signatures_”.
The rest is pretty straightforward, name a new signature, add the text, image, and links using
the text editor, then set the signature use conditions. Once you are done, hit “ _Save_
_changes_” at
the bottom of the settings list and that should be it. It is worth noting that you can have more
than one Gmail signature template, and each signature is limited to 10 000 characters.
### How to make a signature in Outlook
If you are using Outlook and wondering how to create a signature, we hope to help you with that.
- To create a signature, launch the Outlook app and open a new
message. In the new message window, go to the Message menu in the top toolbar, select
_Signature_, then _Signatures_
- When Signature settings are opened, look for the “ _Select_
_signature to edit_” section and below it, you should see the “ _New_” button
- Click on “ _New”_ and compose your signature, set it as
default
for the respective account, and/or set it as default for replies and forwards too. When
you’re done, hit the “ _OK_” button to save the signature
- If you would also like to know how to change email signature
in Outlok, it’s very easy. Click on the signature button in the compose window and pick the
signature
“Ok, but how to edit my signature in Outlook?” To edit existing signature navigate back to the
signature menu, select the signature you’ve previously created and you can edit it below in the
“ _Edit Signature_” section. Hit the “ _OK_” button again, to confirm the changes and
that should be
it.
To remove the signature, select one of your signatures, and click on “ _Delete_” below the
“ _Select_
_signature to edit_” section.
### How to create signature in Outlook 365
If you prefer Outlook 365 to a classic desktop Outlook, this part of the article is just for
you. Similar to Gmail, the settings are located in the top-right corner, it’s also a gear icon
and you also need to click on a button to reveal the complete settings list. In this case, it is
the “ _View all Outlook settings_” button.
Then open the “ _Compose and Reply_” section and you will see the “ _Email signature_”
there.
Unlike Gmail, Outlook 365 allows only one signature per account but otherwise, you can find an
almost identical set of formatting options for your signature. That’s not necessarily a bad
thing as it keeps things intuitive and there’s not much you need to create a basic signature.
The conditions for signature use are present too so you can control when the signature will be
appended when it will be left out or whether you want to add it manually.
### Not sure how to make a pretty signature? Try email signature generator!
Whether you need inspiration or you just want to see how the final signature will look like when
it’s sent, free email signature generator can help with that. Not only that, it might save you
some time which those with busy schedules surely will appreciate. We picked signature generators
that stood out just for you.
**[Gimmio signature generator](https://gimm.io/)** \\- Great features but a lot of
them are paid and you
are
limited to only one signature. Only pre-defined templates are available without registration, if
you want to create a custom template you will have to sign up but the signature export doesn’t
require any account.
**[Signature.email](https://signature.email/)** \\- Offers a lot of minimalistic
templates with a clean
look and you can also create custom templates without registration. The clean and intuitive
interface is also a nice bonus. The final signature can be sent to your email or copied to the
clipboard, but only after completing account registration. If you don’t need that just select
the text and use good old copy/paste.
[MySignature](https://mysignature.io/editor) \\- Templates in this generator are more
colorful and
diverse. They are also separated into the categories- Friendly, Professional, Modern, Elegant,
and Creative.
Some of the templates are locked behind a paywall which limits the choices but there are still
plenty of free templates to pick from. If you can’t pick any of the available templates, a blank
canvas template is available too. Signatures can be only copied/pasted from the website if you
are a free user.
[Hubspot](https://www.hubspot.com/email-signature-generator) \\- This tool has a lot of
features and
it will even notify you if some important fields are not filled or the data are incorrect(e.g.
Wrong email address format).
The interface is sleek, templates are clean and professional but in order to get a signature you
just created it’s necessary to specify the website of your company and how many employees it
has. It is not a dealbreaker but other services do not require this.
### How to make a client signature in eM Client
eM Client offers a lot of customization options and the signatures are no exception to that. In
this part of the article, we are going to take a closer look at the signatures feature in eM
Client and how to make your perferct eM Client signature.
Navigate to the eM Client _Menu_ and click on _Settings_. Proceed to _Mail_ and
open the Templates and _signatures_ section. As the name may suggest, this section
is split into two - _Mail Templates_, and _Signatures_. To get to the signature
editor, click on the “ _Signatures_” button and a
new window will appear.
In the signature editor click on the “ _New_” button, name the signature, and insert or type
the
signature in the text field below. You can add almost all the formatting you can think of and
make the signature pop. With the signature completed click on the “ _Save_” button to
preserve the
changes.
If you already have a signature in an HTML file it can be imported using the “ _Import”_
button and
in case you have signatures in Gmail or Exchange accounts, eM Client can even sync those from
the server so your existing signatures don’t have to be transferred as long as you are using
Gmail or Exchange with eM Client. Apart from the import and signature synchronization, you can
save your signatures that were composed in eM Client, just click on the “ _Save as”_ button
in the
signature editor and save the signature as an HTML file.
[](https://www.emclient.com/assets/img/landing/em-import-signatures.png) _eM Client add signature_
Back to the “ _Templates and Signatures_” settings because there are still a few things to
cover.
In the “ _Signatures_” section you can select which signature you want to use with a
specific
account. Whether you want to use a different or the same signature with each of your accounts,
you can also set different account signatures for new emails, replies, or forwards, it’s all
possible just in case you would like to have different signatures for different scenarios.
If you want to keep things simple, you can leave these settings at their default values and pick
the signature for a new email from the list when composing the message.
Don’t hesitate to give eM Client a try and if you are already using it, we hope you found this
article helpful and informative.
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## SBCGlobal Email Setup
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/sbc-global-net#)
# Using SBCGlobal with eM Client
### What is SBCGlobal?
SBCGlobal is an internet and email provider with a long history. SBCGlobal was formerly called
Southwestern Bell Inc., before changing their name to SBCGlobal in 1995. Later, the SBC Global
company officially changed their name to AT&T in 2005.
AT&T stands for American Telephone and Telegraph, however their services are not limited to
America. AT&T currently provides service to over 200 countries across the world; offering
reliable internet, telephone, and data services to their customers.
In 2008, AT&T discontinued Google for its email services and instead started using Yahoo Mail
services. This service change also led to enhanced security measures that impacted the login
process for external email apps. Despite all of these changes, you can still access your
SBCGlobal.net account with ease using eM Client.
### How do I log into my SBCGlobal.net email account?
You’ll need to use AT&T’s sign in page in order to access your SBCGlobal.net email account.
There isn’t a separate page for SBCGlobal users - all domains now owned by AT&T use the same sign
in page.
- Go to [https://signin.att.com/](https://signin.att.com/)
- Type your username and password. Your email address should include the domain
@sbcglobal.net.
Forgot your username and password? No need to panic. Follow the steps for [AT&T email account\\\\
recovery](https://www.att.com/support/article/email-support/KM1009464/) to quickly regain access to your @ sbcglobal.net email.
### Why is my SBCGlobal.net email not working?
Many SBCGlobal.net users have linked their account to external applications like eM Client. The
Yahoo server that hosts AT&T domains has special security measures to ensure that your
information is safe. Your SBCGlobal.net account is compatible with external applications, but
your account must be set up according to the security requirements in order to successfully
connect your account to a new external application.
There’s a few things you can do if you aren’t sure why you can’t access your SBCGlobal.net email
account:
- Go to the [AT&T\\\\
email login page](https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=login&appName=aaid_client). Check to make sure that the webmail login page is
working. There is a chance that the website is currently down. You can check to see if a
website is having server issues by using websites like [this one](https://www.websiteplanet.com/webtools/down-or-not/). Try
restarting your
computer and checking your internet connection if you’re having external application
connectivity issues. If there seem to be no connectivity issues with the webmail login
or external application - it’s time to check your account settings.
- Check to make sure you have updated your password with a [secure mail\\\\
key](https://www.att.com/support/article/email-support/KM1240308/). This is a
necessary step since the Yahoo server implemented OAUTH protection on their accounts to
keep your information safe. You’ll need to first do this using the web browser first.
- Then simply open your current account settings and replace your password with the secure
mail key. Now you’re ready to access your account anywhere; on an external application
or using your web browser.
### How do I access my SBCGlobal.net email in eM Client?
If you’re confused by all the changes and updates to SBCGlobal and AT&T, connecting to an
external email application like eM Client is an excellent option for users who want to keep the
login process simple.
Avoid using easily guessed passwords like your name, pet’s name, child’s name, and even the name
of your favorite sports team. With the rise of clever hackers, you’ll need to put more effort
into securing your Gmail account.
After connecting your @sbcglobal.net email account to eM Client, you’ll be able to see all of
your emails, attachments, and contacts. Using eM Client as an external application downloaded
directly onto your desktop device will make the process of checking for email updates and
getting work done easier than ever. After getting your SBC Global account setup with eM Client;
you’ll be able to access additional features including the calendar and the chat.
Here’s how to get started:
- First, you’ll need to [download eM Client](https://www.emclient.com/download)
on your computer.
- Set up your account and adjust your settings based on your preferences.
- Go to _Menu > Accounts_ and click the _New Account button_.
- Type your @sbcglobal.net email address. For your password, use your [secure mail\\\\
key](https://www.att.com/support/article/email-support/KM1240308/).
After your account is set up on eM Client, all of your emails and information will be
automatically synchronized. Now you’re ready to check out all the great features eM Client has
to offer with your SBCGlobal email account.
### SBCglobal IMAP Settings
Still having problems? Check to make sure your SBC Global account settings are correct using the table below.
| | **Incoming Server - IMAP** | **Outgoing Server - SMTP** |
| --- | --- | --- |
| Server | imap.mail.att.net | smtp.mail.att.net |
| Port | 993 | 465 |
| Security | SSL/TLS | SSL/TLS |
| Username | Your full email address | Your full email address |
| Password | Your password | Your password |
Be the first to know about eM Client’s new features and updates by checking out our blog!
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## eM Client Comparison
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/how-we-compare#)
# Compare eM Client to other products
What makes eM Client so
exceptional
- [Windows](https://www.emclient.com/how-we-compare#)
- [MacOS](https://www.emclient.com/how-we-compare-mac)
- [Android](https://www.emclient.com/how-we-compare-android)
- [iOS](https://www.emclient.com/how-we-compare-ios)
| |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **Highlights** |
| Calendar and Tasks |  |  |  |  |  |
| Message Encryption |  |  |  | |  |
| Full Exchange support |  |  |  |  | |
| Full Gmail Sync |  |  |  |  |  |
| Snooze incoming emails |  | |  |  | |
| Watch for Replies |  | | | | |
| Notes support (local and server side) |  |  |  |  | |
| Chat |  | | |  |  |
| All Attachments View |  | | |  | |
| Online Meetings (Zoom, MS Teams, Google Meet, Webex,AfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCanary IslandsCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongo (Brazzaville)Congo, (Kinshasa)Cook IslandsCosta RicaCroatiaCubaCuracaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard and Mcdonald IslandsHoly See (Vatican City State)HondurasHong Kong, SAR ChinaHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKnights of MaltaKorea (North)Korea (South)KuwaitKyrgyzstanLao PDRLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacao, SAR ChinaMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States ofMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayNot selectedOmanOtherPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint HelenaSaint Kitts and NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent and GrenadinesSaint-BarthélemySaint-Martin (French part)SamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan Mayen IslandsSwazilandSwedenSwitzerlandSyrian Arab Republic (Syria)Taiwan, Republic of ChinaTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuela (Bolivarian Republic)Viet NamVirgin Islands, USWallis and Futuna IslandsWestern SaharaYemenYugoslaviaZaireZambiaZimbabwe
Language
Select LanguageEnglishDeutschČeskyItaliano
I have read and agreed to the [Terms of Use](https://www.emclient.com/terms-of-use) and the [Privacy Policy](https://www.emclient.com/privacy-policy).
i
Free license is limited for personal, non‑commercial use.
[**Read more**](https://www.emclient.com/pricing).
## eM Client Support
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/support#)
# Support overview
eM Client support
has different support tiers
**Pre-sales/Trial**
- [Email Assistance](https://www.emclient.com/support#email-assistance)
- [Community Support](https://www.emclient.com/support#community-support)
**Free license**
- [Email assistance](https://www.emclient.com/support#email-assistance)
_(General and License questions)_
- [Community Support](https://www.emclient.com/support#community-support)
**Personal and Business license Subscription**
- [Email Assistance](https://www.emclient.com/support#email-assistance)
- [Community Support](https://www.emclient.com/support#community-support)
- [VIP Support Center](https://www.emclient.com/support#support-center)
**Personal and Business license**
**One‑time payment**
- [Email Assistance](https://www.emclient.com/support#email-assistance)
- [Community Support](https://www.emclient.com/support#community-support)
- [VIP Support Center](https://www.emclient.com/support#support-center)
_(With active VIP Support subscription)_
## Support channels
### Support during your free trial
If you have just installed eM
Client and are still in your trial, we are happy to provide any advice or assistance
at [\\[email protected\\]](https://www.emclient.com/cdn-cgi/l/email-protection#fd94939b92bd98909e9194989389d39e9290).
We're also happy to answer any
general, license and pre-sales questions here, no matter what license you currently
have.
[Email us](https://www.emclient.com/cdn-cgi/l/email-protection#bad3d4dcd5fadfd7d9d6d3dfd4ce94d9d5d7)
### Community forum
Community forum is available to
all users, especially if you have a Free license, or your VIP Support subscription
for your Pro license expired. You can describe your problems or questions in a
public post and then users can provide advice to each other. You can also search in
past posts to see if your specific problem was addressed or resolved already.
Our team monitors the forum to be
able to react to issues experienced by users in large quantities, and while we might
respond to get more details, not each post will get a dedicated response from our
support technicians.
[Visit Forum](https://forum.emclient.com/)
### VIP Support Center
With Personal or Business license
subscription, you automatically have access to our VIP Support center, as long as
your subscription is active.
For one-time purchase licenses,
be it Personal or Business, you receive a 1-year VIP Support subscription - with
this subscription you get access to the online support center, where you can send in
your issue reports or questions and a support engineer will be assigned to assist
you.
When the VIP Support subscription
runs out, you can extend it [here](https://www.emclient.com/extend-support).
[Support center](https://support.emclient.com/)
## More useful links
### License Manager
Our License manager interface
allows you to upgrade, renew and administrate your license. You can also set up our
Server settings technology, that allows you to configure your clients centrally. For
more information see our [License manager guide](https://www.emclient.com/docs/Licensing_Guide_ENG.pdf).
You need a Business license or
subscription to access License manager.
If you lost your password, you
can reset it [here](https://www.emclient.com/reset-password).
[License Manager](https://licensemanager.emclient.com/)
### Lost Activation Key
If you misplace your activation
key for your license or license subscription, you can have it resent at any time.
Click the button below and on the page that opens up insert the email address your
license is registered under and click “Send” - email with the license details
including the key will be resent to you.
[Lost Activation Key](https://www.emclient.com/lost-activation-key)
## Support FAQ
### Do I have to extend my support for my One-Time purchase license if I don't want to?
You don't need to subscribe when you
don't feel like you need direct help from our team, but if that changes, you can
purchase the subscription at any time and have it available again for another year,
starting from the date of your purchase.
### I am unable to purchase to extend my subscription because my version is out of support.
While our one-time purchase licenses
work indefinitely and never run out, older versions are discontinued after some time and
if a specific version or service stops working, we would not be able to provide a fix,
because the version is no longer in development.
Since we believe that finding out
after the purchase that we cannot help would not be fair, we instead encourage you to
upgrade to the newest version, where we can implement any needed fixes. Upgrade purchase
automatically includes 1-year of support.
Free licenses and Personal and
Business license subscriptions are always valid for the current major version.
### Why is the support included in each purchase, why can't I opt out?
For Personal and Business license
subscriptions, the VIP Support is just part of your subscription, the cost is not
separate.
For one-time purchase licenses - when
you get a license for a new device or upgrade to a new version, there can be some period
of time when you're getting used to the new program. This is the time when our users
reach out to the support the most, so we include the support extension so any questions
and problems can be quickly resolved without forcing a separate purchase.
### How can I find out if my VIP Support subscription is active?
For Personal and Business license
subscriptions, the date of expiration is the same for your license and VIP Support.
For one-time purchase licenses, you
can check the expiration date for your support subscription by getting your license info via the [Lost Activation key page](https://www.emclient.com/lost-activation-key).
If you have a Business license you
can check the expiration date in the License tab in the [License manager](https://licensemanager.emclient.com/).
### I have license with lifetime upgrades but cannot log in the Support page.
The subscription applies the same way
to all licenses, so it can expire even for users with Lifetime Upgrades. When your
Support subscription expires, it does not change the validity of your license, it will
work the same way. You need to renew your subscription if you want to get access to the
VIP Support.
## eM Client Release History
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/release-history?os=win#)
# Release history
History of all eM Client versions ever released
[PC Windows](https://www.emclient.com/release-history?os=win)
[MacOS](https://www.emclient.com/release-history?os=mac)
### [**10.3.2619.0**](https://www.emclient.com/dist/v10.3.2619/setup.msi)
**Monday, July 14, 2025**
eM Client 10.3 Service Update
\\- Fixed a few MS Teams online integration issues
\\- A few other fixes
### [**10.3.2597.0**](https://www.emclient.com/dist/v10.3.2597/setup.msi)
**Friday, July 11, 2025**
eM Client 10.3 Service Update
\\- MS Teams online meetings can now be scheduled on free outlook.com accounts as well
\\- Improved speed of Quick Move, Quick Copy and Quick Switch
\\- Fixed an issue with duplicated messages when dragging into the same folder
\\- A few other bug fixes
### [**10.3.2545.0**](https://www.emclient.com/dist/v10.3.2545/setup.msi)
**Monday, July 7, 2025**
eM Client 10.3 Service Update
\\- Added search when selecting QuickText
\\- Messages are now sent via SMTP instead of AirSync on Outlook.com once again
\\- Fixed importing of some specific messages from PST files
\\- Fixed several issues with message rendering on dark themes
\\- Fixed a few issues with spell checking
\\- A few other fixes
### [**10.3.2412.0**](https://www.emclient.com/dist/v10.3.2412/setup.msi)
**Wednesday, June 18, 2025**
eM Client 10.3 Service Update
\\- Added support for invitation forwarding on IceWarp servers
\\- Moving message from POP3 account to local folders no longer deletes the message from POP3 server storage
\\- Fixed an issue with some spellcheck languages that might have caused crashes (hungarian, danish and more)
\\- Fixed a conflict between a shortcut for a new message with some special characters in some languages (ie. polish)
\\- More bug fixes
### [**10.3.2040.0**](https://www.emclient.com/dist/v10.3.2040/setup.msi)
**Thursday, May 22, 2025**
eM Client 10.3 Service Update
\\- Meeting forwarding feature for IceWarp server
\\- Welcome mail is no longer injected to non-default profiles
\\- Delegated calendars are now excluded from the sidebar calendar
\\- Clear ReplyTo address for Resend action when the sending account is changed
\\- Fixed firing single key shortcuts when editing subject in message detail
\\- Fixed some issues with directional delete
\\- Fixed showing free/busy and calendar preview for invitations sent to groups
\\- Fixed an interference between tag single key shortcuts and typing
\\- Fixed the date shown in message detail header form s/mime
\\- Fixed default path when creating profile
\\- Fixed Microsoft Teams instant online meeting when no calendar is set up
\\- Fixed Slack users pagination
\\- A lot of other fixes
### [**10.3.1738.0**](https://www.emclient.com/dist/v10.3.1738/setup.msi)
**Friday, April 25, 2025**
eM Client 10.3 Service Update
\\- Fixed an issue with a license activation or deactivation after upgrading
\\- Other bug fixes
### [**10.3.1720.0**](https://www.emclient.com/dist/v10.3.1720/setup.msi)
**Thursday, April 24, 2025**
eM Client 10.3 Service Update
\\- Workaround for synchronizing VCF files on EWS
\\- Optional sort for Reminders dialog (via context menu)
\\- Improved performance of Quick Move/Quick Copy/Quick Switch
\\- Fixed invitation handling with read only shared calendars
\\- Other bug fixes
### [**10.3.1567.0**](https://www.emclient.com/dist/v10.3.1567/setup.msi)
**Monday, April 14, 2025**
eM Client 10.3 Service Update
\\- Addresses a sync issue on some Google calendars
\\- Other bug fixes
### [**10.3.1524.0**](https://www.emclient.com/dist/v10.3.1524/setup.msi)
**Thursday, April 10, 2025**
eM Client 10.3
\\- Account groups
\\- Profiles
\\- Placeholders for QuickTexts
\\- Quick Move, Quick Copy, Quick Tag and Quick Switch (Go to folder) via single key shortcut
\\- Go menu
\\- Event background based on Free/Busy/Tentative/Out of office event statuses
\\- More shortcuts for easier navigation
\\- QuickTexts library
\\- Signatures library
\\- Go to next/previous message after delete
\\- Context menu for links
\\- Reply with QuickText
\\- New rule actions (play sound, add text to subject)
\\- Customizable send message sound
\\- Paste as quote in context menu
\\- Undo send countdown
\\- Additional options for undo send duration
\\- And more
### [**10.2.1712.0**](https://www.emclient.com/dist/v10.2.1712/setup.msi)
**Friday, February 28, 2025**
eM Client 10.2 BETA
\\- Account groups
\\- Profiles
\\- Placeholders for QuickTexts
\\- Quick Move, Quick Copy, Quick Tag and Quick Switch (Go to folder) via single key shortcut
\\- Go menu
\\- More shortcuts for easier navigation
\\- QuickTexts library
\\- Signatures library
\\- Go to next/previous message after delete
\\- Context menu for links
\\- Reply with QuickText
\\- New rule actions (play sound, add text to subject)
\\- Customizable send message sound
\\- Paste as quote in context menu
\\- Undo send countdown
\\- Additional options for undo send duration
\\- And more
### [**10.1.4588.0**](https://www.emclient.com/dist/v10.1.4588/setup.msi)
**Thursday, November 7, 2024**
eM Client 10.1 Service Update
\\- Added multiselect for local rules
\\- Added option to create temporary alias with Ctrl-Shift-N in compose window
\\- Visual improvements in chat/multichat
\\- Fixed export of IMAP subaccounts
\\- Fixed a few issues with read only calendar folders
\\- A lot of other fixes, mainly in chat and multichat
### [**10.1.4417.0**](https://www.emclient.com/dist/v10.1.4417/setup.msi)
**Wednesday, October 23, 2024**
eM Client 10 Service Update
\\- Fixed MS Teams connection issue
### [**10.1.4411.0**](https://www.emclient.com/dist/v10.1.4411/setup.msi)
**Wednesday, October 23, 2024**
eM Client 10.1 Service Update
\\- A few fixes for Postbox import
### [**10.1.4393.0**](https://www.emclient.com/dist/v10.1.4393/setup.msi)
**Tuesday, October 22, 2024**
eM Client 10.1
\\- Major speedup of attachment download on IMAP
\\- Rocket.Chat support
\\- Read-only calendars support
\\- Postbox importer (accounts, folders, messages, address book, filters, tags, signatures, bcc copy settings, and more)
\\- Delegated accounts and public folders can now be shown as subaccounts on IMAP
\\- Ignored paths per account on IMAP
\\- Tenor is now used instead of Giphy for animated GIFs
\\- Fixed missing generated events on Google such as flights, concerts, etc.
\\- Support for server-side blacklists and whitelists for IceWarp and SmarterMail accounts
\\- Search in whitelist/blacklist
\\- Fixed a few issues with chat notifications
\\- Fixed badly displayed search bar for some custom themes
\\- A lot of bug fixes
### [**9.2.2307.0**](https://www.emclient.com/dist/v9.2.2307/setup.msi)
**Tuesday, October 15, 2024**
eM Client 9.2 Service Update
\\- Bug fixes
### [**10.0.3530.0**](https://www.emclient.com/dist/v10.0.3530/setup.msi)
**Friday, August 16, 2024**
eM Client 10 Service Update
\\- Support for Gmail authentication granular scopes (very important for Gmail users)
\\- Fixed non-working rules for very old databases
\\- Support for Archive in Quick Actions
\\- Allow tag and untag in the same Quick Action
\\- The option to sync or not pop3 accounts on startup is back
\\- Bug fixes
### [**9.2.2280.0**](https://www.emclient.com/dist/v9.2.2280/setup.msi)
**Tuesday, August 13, 2024**
eM Client 9.2 Service Update
\\- Support for Gmail authentication granular scopes (very important for Gmail users)
\\- Bug fixes
### [**10.0.3447.0**](https://www.emclient.com/dist/v10.0.3447/setup.msi)
**Monday, August 5, 2024**
eM Client Service Update
\\- Fixed issue with events disappearing from the calendar when switching sections
\\- Other bug fixes
### [**10.0.3351.0**](https://www.emclient.com/dist/v10.0.3351/setup.msi)
**Friday, July 26, 2024**
eM Client 10 Service Update
\\- Fixed contact suggestion not showing in search input box
\\- Fixed crash when opening Accounts with DPI larger than 300%
\\- Fixed mail compose dialog background color not respecting settings
\\- Fixed several bugs in multichat
\\- Fixed displaying search box in some themes
\\- Fixed crash during deduplication of distribution lists and moving them to a folder without distribution list support
\\- Several other bug fixes
### [**10.0.3266.0**](https://www.emclient.com/dist/v10.0.3266/setup.msi)
**Thursday, July 18, 2024**
eM Client 10
\\- Generative AI integration
\\- Customizable email classification into Inbox Categories
\\- Full support for chat-based collaboration services (MS Teams, Slack and IceWarp TeamChat)
\\- Quick Actions
\\- Search redesign and NOT and OR operators
\\- Conversations UI redesign
\\- Change the Conversation order
\\- Conversations sync with Exchange
\\- Mentions
\\- Emoticons lookup
\\- Data files
\\- Folder colors
\\- Folder filter
\\- Preview for PDF attachments
\\- New synchronization options for IMAP
\\- Overall UI and visual improvements
\\- Custom color for unread messages
\\- Improved printing of contacts
\\- Redesigned Invites section in the sidebar
\\- HTML Reply/Forward headers
\\- Upload indicator
\\- Improved table editing
\\- Recent badges for new messages
\\- Blacklist editable in settings
\\- Other improvements
See more information on our blog
### [**9.2.2258.0**](https://www.emclient.com/dist/v9.2.2258/setup.msi)
**Thursday, May 9, 2024**
eM Client 9.2 Service Update
\\- Critical update for Gmail users
\\- Updated Google authentication scope to use new Google Drive permissions necessary for accessing attachments of Google Calendar events
### [**9.2.2157.0**](https://www.emclient.com/dist/v9.2.2157/setup.msi)
**Tuesday, October 10, 2023**
eM Client 9.2 Service Update
\\- Weather forecast in calendar is working again
\\- Better support for SmarterMail signatures sync
\\- Bug fixes
### [**9.2.2093.0**](https://www.emclient.com/dist/v9.2.2093/setup.msi)
**Wednesday, August 23, 2023**
eM Client 9.2 Service Update
\\- Resolved some hangs and other bugs
### [**9.2.2054.0**](https://www.emclient.com/dist/v9.2.2054/setup.msi)
**Tuesday, July 25, 2023**
eM Client 9.2 Service Update
\\- Option to force spell-check when sending a message
\\- Sync signatures with SmarterMail servers
\\- Allow read-only calendars in sidebar calendar
\\- Allow export of multiple snippets/templates/certificates via QR code
\\- Show Google contacts birthdays when only year is provided
\\- Improved behavior of Undo popup window when messages are sorted in ascending order
\\- Improved contact autocomplete speed when composing a message
\\- Bug fixes
### [**9.2.2038.0**](https://www.emclient.com/dist/v9.2.2038/setup.msi)
**Tuesday, July 11, 2023**
eM Client 9.2 Service Update
\\- Option to force spell-check when sending a message
\\- Sync signatures with SmarterMail servers
\\- Allow read-only calendars in sidebar calendar
\\- Allow export of multiple snippets/templates/certificates via QR code
\\- Show Google contacts birthdays when only year is provided
\\- Improved behavior of Undo popup window when messages are sorted in ascending order
\\- Improved contact autocomplete speed when composing a message
\\- Bug fixes
### [**9.2.1735.0**](https://www.emclient.com/dist/v9.2.1735/setup.msi)
**Thursday, March 23, 2023**
eM Client 9.2 Service Update
\\- Fixed an issue with outgoing message translation not working on a first run of the app
\\- Fixed some minor issues with counter proposals for meeting invitations on EWS
\\- Fixed several issues with limited sync on IMAP and EWS
\\- A few other fixes
### [**9.2.1713.0**](https://www.emclient.com/dist/v9.2.1713/setup.msi)
**Friday, March 17, 2023**
eM Client 9.2 Service Update
\\- Added support for LeitzCloud and VBoxxCloud attachments
\\- Added support for Nextcloud online meetings
\\- Fixed several issues with rules
\\- A few other fixes
### [**9.2.1628.0**](https://www.emclient.com/dist/v9.2.1628/setup.msi)
**Monday, February 27, 2023**
eM Client 9.2 Service Update
\\- Workaround for Outlook.com sending issue (messages are now sent via ActiveSync instead of SMTP)
### [**9.2.1577.0**](https://www.emclient.com/dist/v9.2.1577/setup.msi)
**Thursday, February 9, 2023**
eM Client 9.2 Service Update
\\- Added support for importing contacts from Thunderbird 102+
\\- Improved limited-time sync behavior
\\- QR Export feature
\\- Visual improvement for font selection
\\- Better keyboard tabbing support for attachments
\\- Fixed Automatic archiving for Gmail accounts
\\- Fixed limited-time sync for SmarterMail accounts
\\- Fixed reminder text: X seconds before -> X seconds ago
\\- Fixed showing IceWarp SmartAttach attachments more than once
\\- Fixed note deletion after changing message subject
\\- Fixed the size of Date/Time picker on larger DPIs
\\- German, Spanish, French, Portuguese, Czech, Latvian and Dutch localizations updated
\\- A lot of fixes and optimizations
### [**9.2.1222.0**](https://www.emclient.com/dist/v9.2.1222/setup.msi)
**Thursday, November 10, 2022**
New Features
\\- Icons in settings
\\- Icons-only mode for the main toolbar
\\- Optional Delete button on mouse hover in message list
\\- Email suggestion based on addresses from all sent emails
\\- Recent history for Copy to/Move to folder keeps last 10 folders even after restart
\\- Signatures and QuickTexts for events and tasks
\\- New message notification in chat window
\\- Online Meeting icon in calendar agenda
\\- Search in rules
\\- Duplicate button in rules
\\- Copy & paste rules
\\- Watch for reply custom date
\\- Event invite forwarding for Exchange
\\- XEP-0363 file upload in chat
SmarterMail
\\- Improved automatic setup (autodiscover)
\\- Event invite forwarding
\\- Online meetings support
ImageWay
\\- Tags
\\- Snooze and Watch for reply sync
\\- Caldav Sharing
\\- Autoresponder
\\- Forwarder
\\- Notes
IceWarp
\\- Mail archive support
\\- Better SmartAttach support
\\- XMPP archive support
### [**9.1.2109.0**](https://www.emclient.com/dist/v9.1.2109/setup.msi)
**Thursday, August 11, 2022**
eM Client 9.1
New Features
\\- Reworked reminders
\\- Easy way to enable/disable avatars in all folders
\\- A specific icon for Gmail important tag instead of \"Important\" text
\\- Move to folder, copy to folder - recent history for menus and buttons
\\- Support for new Yahoo IMAP API (Message limit and UID Only modes)
\\- Custom sort for aliases, Quicktexts, signatures and templates
\\- Rules dialog is no longer modal
\\- Support for XMPP archive (XEP-0313)
\\- Server tags in all UI controls
\\- Attachment indexer in a separate process
\\- Option to mark messages as read when moved to trash
\\- Sync email tags with SurgeMail servers
\\- Support for search in notes for emails
\\- Option to show aliases in submenus
\\- Solid tag icons for better color recognition
Tweaks
\\- Automatically open recent searches when clicking on the search button
\\- Show Resend only for sent emails
\\- Show Snooze only for incoming emails
\\- Added Later group to the Tasks view for consistency with sidebar Agenda
Fixes
\\- Fixes for issues with third-party software sending messages via SMAPI
\\- Fixes for validation process of keys.openpgp.org service for Exchange mailboxes
\\- Several DPI/Multimonitor related fixes
\\- A lot of other fixes
### [**8.2.1721.0**](https://www.emclient.com/dist/v8.2.1721/setup.msi)
**Monday, May 30, 2022**
eM Client 8.2 Service Update
\\- Improved message translations
\\- Bug fixes
### [**9.0.1708.0**](https://www.emclient.com/dist/v9.0.1708/setup.msi)
**Monday, May 2, 2022**
eM Client 9 Service Update
\\- Support for Vivomeeting online meetings
\\- Added Ukrainian localization
\\- Updated japanese, chinese, german and a few other localizations
\\- Fixed a bug with plain text emails with no encoding
\\- Bug fixes
### [**8.2.1706.0**](https://www.emclient.com/dist/v8.2.1706/setup.msi)
**Tuesday, April 19, 2022**
eM Client 8.2 Service Update
\\- Fixes an error on Google accounts with empty task folders
\\- Bug fixes
### [**9.0.1361.0**](https://www.emclient.com/dist/v9.0.1361/setup.msi)
**Tuesday, March 1, 2022**
eM Client 9
\\- Anti Mail Tracking (Pro)
\\- Thread View (Pro)
\\- Undo Send (Pro)
\\- Quick note (Pro)
\\- Avatars in the message list
\\- Message preview
\\- Quick filter
\\- New 'Get Things Done' task view
\\- Resend feature
\\- Toggle Dark and Light Mode button
\\- Inboxes global folder
\\- Limited time sync
\\- Server-side tags
\\- Server-side rules for Gmail
\\- Sync signatures with Gmail
\\- Support for additional online meeting providers (Webex by Cisco, Meetn, GoToMeeting and IceWarp)
\\- See more information at www.emclient.com/emclient9
### [**9.0.1317.0**](https://www.emclient.com/dist/v9.0.1317/setup.msi)
**Wednesday, February 23, 2022**
eM Client 9
\\- Anti Mail Tracking (Pro)
\\- Thread View (Pro)
\\- Undo Send (Pro)
\\- Quick note (Pro)
\\- Avatars in the message list
\\- Message preview
\\- Quick filter
\\- New 'Get Things Done' task view
\\- Resend feature
\\- Toggle Dark and Light Mode button
\\- Inboxes global folder
\\- Limited time sync
\\- Server-side tags
\\- Server-side rules for Gmail
\\- Sync signatures with Gmail
\\- Support for additional online meeting providers (Webex by Cisco, Meetn, GoToMeeting and IceWarp)
\\- See more information at www.emclient.com/emclient9
### [**8.2.1659.0**](https://www.emclient.com/dist/v8.2.1659/setup.msi)
**Thursday, October 7, 2021**
eM Client 8.2 Service Update
\\- Added support for IceWarp cloud storage and online meetings
\\- Support for recurrence and folder rename on AirSync (outlook.com)
\\- Czech, french, turkish localization updated
\\- Many bug fixes and compatibility improvements
### [**8.2.1509.0**](https://www.emclient.com/dist/v8.2.1509/setup.msi)
**Monday, June 28, 2021**
eM Client 8.2 Service Update
\\- Workaround for GoDaddy authentication issue
\\- Allow enable/disable account-based online meeting providers (Google Meet)
\\- Improved support for extremely large contact folders on Google Suite
\\- Korean localization update
\\- Bug fixes
### [**8.2.1473.0**](https://www.emclient.com/dist/v8.2.1473/setup.msi)
**Thursday, June 3, 2021**
eM Client 8.2 Service Update
\\- Dutch, Czech, Portuguese, Swedish and Slovak localizations updated
### [**8.2.1468.0**](https://www.emclient.com/dist/v8.2.1468/setup.msi)
**Wednesday, June 2, 2021**
eM Client 8.2 Service Update
\\- Fixed a bug in deduplicator
\\- Other minor bug fixes
### [**8.2.1466.0**](https://www.emclient.com/dist/v8.2.1466/setup.msi)
**Tuesday, June 1, 2021**
eM Client 8.2 Service update
\\- Fixed a specific synchronization issue with Google Contacts when non-Gmail email address is used for log in
### [**8.2.1465.0**](https://www.emclient.com/dist/v8.2.1465/setup.msi)
**Monday, May 31, 2021**
eM Client 8.2 Service Update
\\- Bringing back support for custom URL schemes (e.g. Helios Green, FaceTime links)
\\- Improvements for displaying messages in dark mode
\\- Added detection for several online meeting providers (Amazon Chime, BlueJeans and more)
\\- Added dial-in support for Zoom + modify description if dial-in information is provided
\\- Support for attachments in EWS distribution lists
\\- Detect and disable chunked downloads for ModusMail
\\- Disallow editing RTF documents on OneDrive because it is not supported
\\- Disable attachments support for iCloud, because it is not supported on the server
\\- Fixed MS Teams all day events
\\- Fixed opening MS Teams online meeting from ICS files
\\- Fixed uploading flagged messages to Gmail Sent folder
\\- Fixed mapping of Google email/phone/url/address
\\- Fixed support for multiple PGP blocks in one email
\\- Fixed expiration date visual for ownCloud and Nextcloud
\\- Fixed missing username after Gmail account import
\\- Fixed cloud attachments for encrypted emails
\\- Portuguese, Spanish, Norwegian, Czech, Danish, Dutch, Italian localizations updated
\\- Many other fixes
### [**8.2.1237.0**](https://www.emclient.com/dist/v8.2.1237/setup.msi)
**Wednesday, April 7, 2021**
eM Client 8.2 Service Update
\\- Bunch of bug fixes
### [**8.2.1233.0**](https://www.emclient.com/dist/v8.2.1233/setup.msi)
**Tuesday, April 6, 2021**
eM Client 8.2 Service Update
\\- Fixed renaming contact folders on some Google accounts
\\- A few other bug fixes
### [**8.2.1226.0**](https://www.emclient.com/dist/v8.2.1226/setup.msi)
**Thursday, April 1, 2021**
eM Client 8.2 Service Update
\\- Fixed a recent issue with distribution lists on Google Workspace
\\- A few other fixes
### [**8.2.1193.0**](https://www.emclient.com/dist/v8.2.1193/setup.msi)
**Wednesday, March 24, 2021**
eM Client 8.2
\\- Online meetings integration (Google Meet, Zoom, MS Teams)
\\- Improved cloud storage attachments support
\\- Giphy support
\\- New emoticons and stickers
\\- Updated meeting invitations' look
\\- Modifiable Reply-to
\\- Quick filter for Tags
\\- Change the view format of an email (plain text / HTML)
\\- New rules options and conditions for the ‘From’ field
\\- Support for showing only the fields that are supported by a particular service vendor, all across the application
\\- Snooze the update checks
\\- Reply/Reply all/Forward/Send email to all attendees of an event
\\- Visual tweaks and rewritten large DPI/small monitors logic in Calendar
\\- Change spellcheck language button is available as an optional toolbar menu now
\\- New option to disable the Unsubscribe link
\\- A handy ‘Select folder’ filter for faster navigation and better folder management
\\- Multiple other enhancements
\\- See more information on our blog (blog.emclient.com)
### [**8.1.1060.0**](https://www.emclient.com/dist/v8.1.1060/setup.msi)
**Thursday, January 28, 2021**
eM Client 8.1 Service Update
\\- Workaround for iCloud IMAP bug that manifests with malformed downloaded attachments
\\- Czech, Spanish, Italian, Portuguese, Swedish and Chinese localization updates
### [**8.1.1054.0**](https://www.emclient.com/dist/v8.1.1054/setup.msi)
**Wednesday, January 27, 2021**
eM Client 8.1 Service Update
\\- Fixed an issue with moving messages (caused a red triangle warning for some accounts)
### [**8.1.1053.0**](https://www.emclient.com/dist/v8.1.1053/setup.msi)
**Tuesday, January 26, 2021**
eM Client 8.1 Service Update
\\- Fixed some flickering issues when using attachments and tags for notes
\\- Hide Move to Archive context menu option for selected conversations when in the Archive folder
\\- Fixed the permanent message deletion on Gmail when specific Gmail settings are used
\\- Fixed showing underlined words for spell checker in a separate window
\\- Allow rule with \"skip notification\" only
\\- Prevent loss of unsaved note text when editing tags
\\- German, Dutch and Russian localization updates
\\- A few other bug fixes
### [**8.1.979.0**](https://www.emclient.com/dist/v8.1.979/setup.msi)
**Tuesday, December 29, 2020**
eM Client 8.1 Service Update
\\- Several Theme Editor fixes
\\- A few other bug fixes
### [**8.1.973.0**](https://www.emclient.com/dist/v8.1.973/setup.msi)
**Tuesday, December 22, 2020**
eM Client 8.1 Service Update
\\- Some fixes for application shutdown
\\- Addresses in People view are now selectable
\\- The current theme is now loaded when opening Theme Editor
\\- Support for copy/paste colors in Theme Editor
\\- A bunch of other fixes and improvements for Theme Editor
\\- Improved support for Christmas theme
\\- Fixed a problem of favorite folder reappearing when deleted
\\- Chinese, Polish, French and Czech localization updates
\\- A lot of other fixes
### [**8.1.876.0**](https://www.emclient.com/dist/v8.1.876/setup.msi)
**Monday, December 7, 2020**
eM Client 8.1
\\- Watch for reply button in toolbar can now be hidden again
\\- Updated localizations
\\- A few minor bug fixes
### [**8.1.857.0**](https://www.emclient.com/dist/v8.1.857/setup.msi)
**Friday, December 4, 2020**
eM Client 8.1
\\- User-friendly Theme Editor added
\\- ownCloud support
\\- Nextcloud support
\\- Attachments can now be used in templates
\\- When attaching a directory user gets an option to attach files separately or as a zip archive
\\- Option Go to Today every time calendar is opened
\\- Option for setting indentation for folders
\\- Suggestion for location in event detail based on other events' locations
\\- Hundreds of fixes and optimizations
### [**7.2.50008.0**](https://www.emclient.com/dist/v7.2.50008/setup.msi)
**Wednesday, November 25, 2020**
eM Client 7.2
\\- Fixed Yahoo! authentication
### [**8.0.3499.0**](https://www.emclient.com/dist/v8.0.3499/setup.msi)
**Tuesday, November 24, 2020**
eM Client 8
\\- Fixed Yahoo! authentication
### [**8.0.3385.0**](https://www.emclient.com/dist/v8.0.3385/setup.msi)
**Friday, August 21, 2020**
eM Client 8 Service Update
\\- Fixed nonfunctional spell check for some users
\\- Dutch localization update
\\- Memory management improvements
\\- Fixed a duplicate text in clipboard issue
\\- Fixed trimmed text in some textboxes in special DPI settings
\\- Some other bug fixes
### [**8.0.3318.0**](https://www.emclient.com/dist/v8.0.3318/setup.msi)
**Monday, August 17, 2020**
eM Client 8 Service Update
\\- Added basic support for username/password storing for individual internet calendars
\\- Allow importing localized tags if they were previously deleted
\\- Do not allow dragging root folders into Favorites
\\- Apply the 'Use alternating color in lists' setting even for agenda in sidebar
\\- Keep the Sent/Draft/Outbox column config when searching in that folder
\\- Make Ctrl+A work in sidebar calendar
\\- Fixed a crash when copying logs from Operations window
\\- Fixed displaying data:image in some messages
\\- Fixed showing tray and taskbar icons even when the main window is active
\\- Several other fixes and optimizations
### [**8.0.3283.0**](https://www.emclient.com/dist/v8.0.3283/setup.msi)
**Wednesday, August 12, 2020**
eM Client 8 Service Update
\\- Improved memory management
\\- Stability improvements
\\- Save to pdf feature from a separate email message window
\\- Allow drag&drop of images into template and signature editors
\\- Allow selecting text in text boxes with Shift+click
\\- Hide Letter Selection for contacts when sorting by Birthday
\\- Create an event with a correct date when right-clicking into the multi-day area of the week view
\\- Block SmarThru Office filter to avoid crashes
\\- Display text even for very narrow events in the calendar
\\- Display 'Show X more' label if the contact contains too many items to display in detail
\\- A few updated time zone definitions
\\- Ask before deleting rule in settings
\\- Show error message if Google Task exceeds 8kB in Notes, which is not allowed by the server
\\- Use full-text search when searching for an email address (fixes issue when searching on non-starting part, i.e. domain only)
\\- Get rid of two extra new lines added to all MAPI created emails
\\- Undo for Move to Archive
\\- Invitation infographics icon now shows the actual start time of the meeting
\\- Add anniversary support for Google contacts
\\- Polish, French and Italian localization updated
\\- Fixed duplicating text between \\[\\] brackets when changing the subject of an email
\\- Fixed showing wrong time for tasks in some time zones
\\- Fixed a crash when applying a rule to a renamed tag folder
\\- Fixed a startup password protection special characters issue
\\- Fixed setting a priority for Gmail folders pinned to favorites
\\- Fixed By Day, Monthly and Yearly recurrences display
\\- Fixed a specific SMAPI issue
\\- Fixed getting email addresses from Microsoft Access MAPI calls.
\\- Fixed AirSync contact email parsing crashing on invalid email address
\\- Fixed counting additional (not visible) events in calendar's month view
\\- Fixed font selector dialog for monitors with DPI larger than 225%
\\- Fixed impossible deletion of events in Yahoo calendar due to SentBy being returned by Yahoo
\\- Fixed several cloud attachments issues
\\- Fixed a lot of bugs and small issues
### [**8.0.2951.0**](https://www.emclient.com/dist/v8.0.2951/setup.msi)
**Monday, July 13, 2020**
eM Client 8 Service Update
\\- Preserve conversations when importing from MS Outlook
\\- Do not always show the More button for the editor
\\- Show ellipsis for long filenames in chat
\\- Fixed an automatic status changing (away, n/a) in chat
\\- Fixed local folders minimized in left spine
\\- Fixed occasional scrollbar displaying just for one attachment
\\- Several reported crashes fixed
### [**8.0.2820.0**](https://www.emclient.com/dist/v8.0.2820/setup.msi)
**Friday, July 3, 2020**
eM Client 8 Service Update
\\- Fixed application freeze when replying to signed emails
\\- Few fixes for deduplicator
\\- Few optimizations, particularly for attachment indexing
\\- Stability fixes
\\- Russian, Dutch and Hungarian localizations updated
### [**8.0.2751.0**](https://www.emclient.com/dist/v8.0.2751/setup.msi)
**Friday, June 26, 2020**
eM Client 8 Service Update
\\- Bunch of bug fixes
### [**8.0.2703.0**](https://www.emclient.com/dist/v8.0.2703/setup.msi)
**Tuesday, June 23, 2020**
eM Client 8 Service Update
\\- Several bug fixes
### [**8.0.2685.0**](https://www.emclient.com/dist/v8.0.2685/setup.msi)
**Monday, June 22, 2020**
eM Client 8
\\- Major update
\\- See our blog (www.emclient.com/blog) for more information
### [**7.2.40748.0**](https://www.emclient.com/dist/v7.2.40748/setup.msi)
**Tuesday, May 12, 2020**
eM Client 7.2 Service Update
\\- A few fixes for IncrediMail import
\\- A few other bug fixes
### [**7.2.38732.0**](https://www.emclient.com/dist/v7.2.38732/setup.msi)
**Friday, March 20, 2020**
eM Client 7.2 Service Update
\\- Fixing invalid UIDVALIDITY issues (Yahoo accounts)
### [**7.2.38715.0**](https://www.emclient.com/dist/v7.2.38715/setup.msi)
**Friday, March 13, 2020**
eM Client 7.2 Service Update
\\- Added importer for IncrediMail
### [**7.2.38682.0**](https://www.emclient.com/dist/v7.2.38682/setup.msi)
**Friday, February 28, 2020**
eM Client 7.2 Service Update
\\- Fixed issue with Microsoft Office365 accounts that appeared with Microsoft's
unannounced changes on their servers in the Offline Address Book protocol
### [**7.2.37929.0**](https://www.emclient.com/dist/v7.2.37929/setup.msi)
**Tuesday, February 11, 2020**
eM Client 7.2 Service Update
\\- Improved notifications' behavior when receiving a bigger number of e-mails at once
\\- Improved compatibility with iOS devices and servers supporting vCard4 for contacts
\\- Improved user experience when pasting images from OpenOffice
\\- Fixed synchronization of deleted items on Exchange, Google Contacts and Google Calendar
\\- Fixed compatibility with some time zones.
\\- Fixed importing Quick texts.
\\- Fixed occasional crash when dragging mail from search folders
\\- Allow ftp links to be clicked on
\\- Allow empty or invalid email addresses when opening compose windows externally via Simple MAPI
\\- Allow HTTP Authentication for remote Server Settings
\\- A few workarounds for Yahoo IMAP server
\\- Updated German, Italian, French, Polish, Swedish, Spanish and Dutch localizations
\\- A few other issues addressed
### [**7.2.36908.0**](https://www.emclient.com/dist/v7.2.36908/setup.msi)
**Friday, October 11, 2019**
eM Client 7.2 Service Update
\\- An attempt to workaround Google Contacts API quota error messages issue until Google really resolves it
\\- Dutch and french localization updated
\\- Several other fixes
### [**7.2.36694.0**](https://www.emclient.com/dist/v7.2.36694/setup.msi)
**Thursday, September 12, 2019**
eM Client 7.2 Service Update
\\- Fixed print dialog issue
\\- Several other fixes
### [**7.2.36465.0**](https://www.emclient.com/dist/v7.2.36465/setup.msi)
**Thursday, August 22, 2019**
eM Client 7.2 Service Update
\\- New account connection errors handling
\\- New rendering engine (Chromium)
\\- French, Italian, Portuguese, Czech, Slovak, Swedish, Dutch and Japanese localization updated
\\- Hundreds of bug fixes and small improvements
### [**7.2.35595.0**](https://www.emclient.com/dist/v7.2.35595/setup.msi)
**Thursday, May 16, 2019**
eM Client 7.2 Service Update
\\- Fixed issue with nonworking buttons in Windows 10 system notifications
\\- Fixed invitation declining on GMail
\\- Fixed logic for playing sound when delivering user notifications
\\- Allow Mark All as Read for conversations
\\- Dutch and italian localization updated
\\- A few bug fixes
### [**7.2.35128.0**](https://www.emclient.com/dist/v7.2.35128/setup.msi)
**Tuesday, March 26, 2019**
eM Client 7.2 Service Update
\\- Fixed issues with application updates and license activation
\\- Fixed multiple scheduling issues
\\- Multiple CalDAV compatibility improvements
\\- Multiple compatibility fixes for rich text calendar event descriptions
\\- Multiple printing improvements
\\- Improved calendar delegation user interface
\\- Localization improvements and updates
\\- Updated Japanese localization
\\- Updated brand identity
\\- Other improvements and fixes
### [**7.2.34711.0**](https://www.emclient.com/dist/v7.2.34711/setup.msi)
**Wednesday, February 13, 2019**
eM Client 7.2 Service Update
\\- Fixed displaying of on-screen keyboard on touch devices on some places
\\- A few dark mode fixes and improvements
\\- Improved error handling on Google Calendar uploads
\\- Improved invalid data processing for CalDAV
\\- Several other bug fixes
### [**7.2.34208.0**](https://www.emclient.com/dist/v7.2.34208/setup.msi)
**Monday, December 17, 2018**
eM Client 7.2 Service Update
\\- Addressed issue with some special characters opening menu instead of typing
\\- Addressed a few accesibility issues
\\- Fixed an issue when not all the values were exported into a theme file
\\- A few other bug fixes
### [**7.2.34137.0**](https://www.emclient.com/dist/v7.2.34137/setup.msi)
**Thursday, December 6, 2018**
eM Client 7.2 Service Update
\\- Use cryptography preset also for replies and forwards
\\- A few other minor fixes
### [**7.2.34062.0**](https://www.emclient.com/dist/v7.2.34062/setup.msi)
**Monday, December 3, 2018**
eM Client 7.2 Service Update
\\- Fixed Show if unread feature for mail folders
\\- A few other fixes
### [**7.2.34030.0**](https://www.emclient.com/dist/v7.2.34030/setup.msi)
**Thursday, November 29, 2018**
eM Client 7.2 Service Update
\\- Links in plain text invite descriptions are now converted to active links again
\\- Fixed not selecting the default account when composing a new mail in some specific scenarios
\\- Fixed not showing attachment icon for emails imported from some versions of MS Outlook
\\- Fixed playing custom sounds with system notifications
\\- Fixed showing HTML markup for Events/Tasks in lists
\\- A few other bug fixes
### [**7.2.33939.0**](https://www.emclient.com/dist/v7.2.33939/setup.msi)
**Tuesday, November 20, 2018**
eM Client 7.2
\\- Multi monitor DPI support
\\- Support for system notifications on Windows
\\- Improved Automatic replies on Gmail, Exchange and Office365
\\- Full dark color scheme (even the message body is now dark)
\\- Rich text support for various fields of events, tasks and contacts
\\- Full automation support
\\- Support for storing data in Local profiles instead of Roaming profiles
\\- Support for loading SMIME certificates from contacts
\\- Option to select the signing and encryption certificate for each account address
\\- Addressed some shutdown scenarios
\\- Quicker loading of large conversations
\\- Improved subscription to public folders on Exchange
\\- Many other improvements
### [**7.1.33506.0**](https://www.emclient.com/dist/v7.1.33506/setup.msi)
**Friday, October 19, 2018**
eM Client 7.1 Service Update
\\- Fixed moving messages with embedded images on Exchange
### [**7.1.32845.0**](https://www.emclient.com/dist/v7.1.32845/setup.msi)
**Wednesday, May 23, 2018**
eM Client 7.1 Service Update
\\- Addresing Efail issues
\\- Don't download contact avatars from 3rd level domains
\\- Fixed loading of malformed CSS styles tags
\\- Don't follow requests for downloading intermediate S/MIME certificates
\\- SMIME certificates are now checked online for revocation
\\- Certificates without Basic constraints extension are no longer considered CA certificates. The CA certificate MUST have Basic constraint extension present and must have isCa flag set to true
\\- Fixed uploading event where organizer is also attendee on G Suite
\\- Workaround for Windows 10 April update bug when maximizing the main window
\\- German, Portuguese and Russian localization updated
### [**7.1.32792.0**](https://www.emclient.com/dist/v7.1.32792/setup.msi)
**Thursday, May 17, 2018**
eM Client 7.1 Service Update
\\- Addresing Efail issues
\\- Don't download contact avatars from 3rd level domains
\\- Fixed loading of malformed CSS styles tags
\\- Don't follow requests for downloading intermediate S/MIME certificates
\\- SMIME certificates are now checked online for revocation
\\- Certificates without Basic constraints extension are no longer considered CA certificates. The CA certificate MUST have Basic constraint extension present and must have isCa flag set to true
\\- Fixed uploading event where organizer is also attendee on G Suite
\\- Workaround for Windows 10 April update bug when maximizing the main window
### [**7.1.31991.0**](https://www.emclient.com/dist/v7.1.31991/setup.msi)
**Wednesday, January 17, 2018**
eM Client 7.1 Service Update
\\- Added Zoho CardDAV settings.
\\- Added support for Zoho accounts on custom domains.
\\- Added versioning of WebCal events using their hash to prevent unnecessary refreshes.
\\- Added support for reminders on Outlook.com tasks.
\\- Added new Russian time zone names.
\\- Added Korean localization.
\\- Updated Dutch localization.
\\- Fixed Outlook.com tasks incorrectly being marked as completed during synchronization.
\\- Fixed removing of task reminders.
\\- Fixed recurrence trimming (first occurrence disappeared when deleting This and Future on second occurrence).
\\- A few other fixes.
### [**7.1.31849.0**](https://www.emclient.com/dist/v7.1.31849/setup.msi)
**Wednesday, December 20, 2017**
eM Client 7.1 Service Update
\\- Added support for Alt text editing for images
\\- Added support for Title and Summary editing fields for tables
\\- Improved loading speed of large conversations
\\- Addressed some Mailsploit scenarios (even though eM Client was marked as not affected)
\\- Fix for setting application as default on Windows Fall Creators Update
\\- Various compatibility and stability fixes
### [**7.1.31085.0**](https://www.emclient.com/dist/v7.1.31085/setup.msi)
**Friday, September 1, 2017**
eM Client 7.1 Service Update
\\- Various compatibility and stability improvements.
### [**7.1.30933.0**](https://www.emclient.com/dist/v7.1.30933/setup.msi)
**Friday, August 11, 2017**
eM Client 7.1 Service Update
\\- Japanese localization
\\- Several fixes
### [**7.1.30794.0**](https://www.emclient.com/dist/v7.1.30794/setup.msi)
**Wednesday, July 26, 2017**
eM Client 7.1 Service Update
\\- Fixed touch scroll issues on some devices
\\- Fixed POP3 authentication issue with bt.com and a few other vendors
\\- Several fixes
### [**7.1.30508.0**](https://www.emclient.com/dist/v7.1.30508/setup.msi)
**Friday, June 16, 2017**
\\- Improved compatibility with EnigMail PGP messages
\\- Fixed import from Mail on Window Vista
\\- Fixed import from Microsoft Outlook with multiple profiles
\\- Fixed connection problems with SoGO CalDAV accounts
\\- Fixed connection problems with mail.de accounts
\\- Fixed startup with database located on network disk
\\- Various stability fixes
### [**7.1.30453.0**](https://www.emclient.com/dist/v7.1.30453/setup.msi)
**Monday, June 12, 2017**
eM Client 7.1
\\- Message encryption with PGP support
\\- Simplified security certificates and keys
\\- Live backup
\\- Automatic avatar downloading
\\- Improved print preview
\\- Even more customizable toolbars
\\- Auto-resize and formatting options for embedded pictures
\\- Improved table editor
\\- Text pasting options
\\- Improved calendar invites
\\- Customizable secondary sorting for all views
\\- Calendar folder sharing on MS Exchange and IceWarp servers
\\- GMail out of office responder support
\\- Preview images from hyperlinks in chat
\\- Tons of other improvements and fixes
### [**7.0.30242.0**](https://www.emclient.com/dist/v7.0.30242/setup.msi)
**Wednesday, May 17, 2017**
\\- Use a newer service for message translation, because the older one is now discontinued by Microsoft
\\- Some hang issues in IMAP addressed
### [**7.0.28822.0**](https://www.emclient.com/dist/v7.0.28822/setup.msi)
**Wednesday, February 1, 2017**
\\- Major public folders listing speed optimizations on MS Exchange accounts
\\- Fixed issues with resyncing calendars and contacts after offline use
\\- Various time zone fixes for Exchange, Kerio and CalDAV accounts
\\- Fixed decoding of S/MIME messages to better handle Italian Certified Electronic Mail
\\- Improved memory usage when copying messages between accounts
\\- Fixed some \"Set action is invalid for property\" errors on Exchange servers
\\- Fixed blank conversations appearing on some IMAP servers
\\- Fixed image issue when forwarding specific emails.
\\- Fixed an issue with sending meeting invites.
\\- Fixed bug with backup files not deleted in some scenarios
\\- Fixed italian localization
\\- Updated localizations
\\- Other bug fixes
### [**7.0.28037.0**](https://www.emclient.com/dist/v7.0.28037/setup.msi)
**Tuesday, November 1, 2016**
\\- More improvements for custom themes
\\- Several bug fixes
### [**7.0.27943.0**](https://www.emclient.com/dist/v7.0.27943/setup.msi)
**Friday, October 21, 2016**
\\- Fixed some issues in deduplicator
\\- Several theme support improvements
\\- Updated localizations
### [**7.0.27804.0**](https://www.emclient.com/dist/v7.0.27804/setup.msi)
**Thursday, October 13, 2016**
\\- Exchange compatibility fixes.
\\- Fixed several theme issues
\\- Fixed search conditions in search menu.
\\- Fixed unread count for Unread folder in conversation view
\\- Fixed rule order when importing from version 6
\\- Fixed 'Copy all addresses' and 'Add all contacts' options in contact text boxes
\\- Fixed undo in text boxes after pasting text
\\- When converting html into plain text, we now put the link into sharp brackets behind the link text
\\- When copying mail addresses into clipboard don't copy the \"mailto:\" prefix
\\- Added support for system scrollbars in themes (used for System and Classic theme)
\\- Display the original .p7m file as attachment if S/MIME decoding fails
\\- Localization updates
\\- Other bug fixes and performance improvements
### [**7.0.26687.0**](https://www.emclient.com/dist/v7.0.26687/setup.msi)
**Wednesday, July 27, 2016**
eM Client 7
\\- New modern interface with several new themes including Dark theme
\\- Conversation view
\\- Delayed sending
\\- Full GMail Labels support
\\- Messages rendered by Chromium instead of Internet Explorer
\\- Translation of incoming messages
\\- Better support for touch devices and high-res displays
\\- Vacation responder
\\- Support for internet calendars (including Facebook calendar)
\\- Customizable toolbars
\\- And much more
### [**6.0.24985.0**](https://www.emclient.com/dist/v6.0.24985/setup.msi)
**Sunday, March 6, 2016**
\\- Fixed an issue when downloading contact avatars
\\- Fixed an event organizer change issue
\\- Better iMIP handling of identical events
### [**6.0.24928.0**](https://www.emclient.com/dist/v6.0.24928/setup.msi)
**Monday, February 29, 2016**
\\- Fixed a leap year issue in calendar
\\- Fixed listing of delegated accounts on Exchange servers
\\- Several other fixes
### [**6.0.24316.0**](https://www.emclient.com/dist/v6.0.24316/setup.msi)
**Friday, January 8, 2016**
\\- Fix for a specific problem with IMAP attachments on outlook.com
\\- Fixed double spacing issue for some plain text messages
### [**6.0.24230.0**](https://www.emclient.com/dist/v6.0.24230/setup.msi)
**Wednesday, December 30, 2015**
\\- One more fix for a specific problem with IMAP attachments on outlook.com
\\- Fix for double line spacing for some plain text messages
### [**6.0.24144.0**](https://www.emclient.com/dist/v6.0.24144/setup.msi)
**Monday, December 14, 2015**
\\- Support for clickable links in meeting invitations
\\- Fixed GMail account set up with 2-step verification
\\- Fixed encoding of some letters on CalDAV
\\- Fixed italian and polish localization on some machines
\\- Fix for a specific problem with IMAP attachments on outlook.com
\\- Fix for specific Exchange attachments
\\- Compatibility fixes for Kerio
### [**6.0.23421.0**](https://www.emclient.com/dist/v6.0.23421/setup.msi)
**Thursday, September 24, 2015**
\\- Improvements to Google authentication and synchronization reliability
\\- Fixed listing of delegated accounts on Exchange
\\- Fixed conversion of all-day events with dismissed reminder on Western hemisphere
### [**6.0.23181.0**](https://www.emclient.com/dist/v6.0.23181/setup.msi)
**Monday, August 24, 2015**
Improvements
\\- Improved Windows 10 installation experience
\\- Improved I/O performance during IMAP synchronization
\\- Make outgoing mail rules work on Exchange accounts
Fixes
\\- Addressed reminders issue for all day events
\\- Get rid of endless loop on Apple autodiscover
\\- OAuth error handling fixes
\\- Improved handling of invalid characters and synchronization on Exchange
\\- Workaround for invalid organizers and attendees on Exchange and Kerio servers
\\- Fixed nonfunctional arrow keys in message detail on Windows 10
\\- Fixed import of MSG attachments from Microsoft Outlook
\\- Fixed crash with events in calendar that lack UID
\\- Fixed syntax of Original-Message-Id in message delivery notifications
\\- Fixed stack overflow when synchronizing Google Calendar
\\- Fixed authentication on CalDAV HTTPS redirects
\\- Fixed CalDAV connection compatibility handling
\\- Fixed issue with Exchange attachments impossible to be downloaded
\\- Fixed renaming of email folders on Outlook.com
### [**6.0.22344.0**](https://www.emclient.com/dist/v6.0.22344/setup.msi)
**Thursday, April 23, 2015**
\\- Fixed issue with incorrectly reacquiring Google credentials when internet connection is not available
\\- Hide offline options on non-mail Exchange folders.
\\- Memory efficient Google GAL synchronization
### [**6.0.22328.0**](https://www.emclient.com/dist/v6.0.22328/setup.msi)
**Monday, April 20, 2015**
\\- A few fixes for Google OAuth authentication
### [**6.0.22313.0**](https://www.emclient.com/dist/v6.0.22313/setup.msi)
**Friday, April 17, 2015**
\\- Fix for some specific Exchange issues
### [**6.0.22298.0**](https://www.emclient.com/dist/v6.0.22298/setup.msi)
**Thursday, April 16, 2015**
\\- Fixed GTalk connectivity issue
### [**6.0.22283.0**](https://www.emclient.com/dist/v6.0.22283/setup.msi)
**Tuesday, April 14, 2015**
\\- Due to Google deprecation of ClientLogin and Profiles API, which are scheduled to be shut down on April 20, 2015, we updated eM Client to use the more modern OAuth authentication and an unofficial Global Address List API. This should provide more reliable services going forward.
\\- Removed Facebook chat support due to deprecation of the Facebook XMPP API, which is about to shut down on April 30, 2015.
\\- Several fixed for Exchange
\\- Fix for Google's GAL
\\- Added support for vCard 4 PHOTOs
\\- Fixed import of signed messages from Microsoft Outlook
\\- Workaround for whitespace collapsing in plain text messages
\\- Fix for downloading Exchange attachments on messages moved by rules
\\- Fixed memory leak slowing down the application after cancelled search
\\- Addressed incorrect behavior for specific invitations to recurring items.
\\- Updated german, czech, dutch, russian and spanish localization
\\- Several other fixes
### [**6.0.21372.0**](https://www.emclient.com/dist/v6.0.21372/setup.msi)
**Monday, December 22, 2014**
\\- Various stability improvements
### [**6.0.21040.0**](https://www.emclient.com/dist/v6.0.21040/setup.msi)
**Thursday, October 16, 2014**
\\- Fixed multiple minor issues
### [**6.0.21034.0**](https://www.emclient.com/dist/v6.0.21034/setup.msi)
**Wednesday, October 15, 2014**
\\- Fixed a few Microsoft Exchange issues
\\- Fixed an occasional issue when sending a really large image attachment.
\\- Fixed a splitter issue when using Surface PRO 3 with large DPIs
\\- Other fixes
### [**6.0.20968.0**](https://www.emclient.com/dist/v6.0.20968/setup.msi)
**Tuesday, October 7, 2014**
\\- Fixed a few Exchange issues
\\- Other fixes
### [**6.0.20899.0**](https://www.emclient.com/dist/v6.0.20899/setup.msi)
**Thursday, September 25, 2014**
\\- Addressed the Facebook compatibility issues
\\- Better support for Canadian zip codes
\\- Fixed some hangs when using Microsoft Exchange
\\- Fixes for CSV import
\\- Many other fixes
### [**6.0.20648.0**](https://www.emclient.com/dist/v6.0.20648/setup.msi)
**Monday, August 4, 2014**
\\- Fixed uploading yearly recurrences with changed occurrences to Exchange servers
\\- Fixed empty folders on IMAP after synchronization
\\- Fixed interrupted downloading of attachments
### [**6.0.20631.0**](https://www.emclient.com/dist/v6.0.20631/setup.msi)
**Thursday, July 24, 2014**
\\- Added offline options for Exchange
\\- Added workaround for some IMAP servers not copying messages to Sent (e.g. iCloud)
\\- Fixed several bugs in downloading Exchange email attachments
\\- Fixed occasional crash in IMAP code
### [**6.0.20617.0**](https://www.emclient.com/dist/v6.0.20617/setup.msi)
**Wednesday, July 16, 2014**
\\- Fixed occasional crash when IMAP or XMPP logs are enabled
\\- Fixed import of message/rfc822 attachments from PST and MSG files
\\- Relaxed the algorithm for closing IMAP connections
\\- Fixed crash after IMAP connections are abruptly disconnected after more than 15 minutes of idle time
\\- Fixed uploading some specific contacts to Exchange servers
### [**6.0.20546.0**](https://www.emclient.com/dist/v6.0.20546/setup.msi)
**Friday, June 20, 2014**
\\- Fixed copying and pasting text from some html e-mails
### [**6.0.20522.0**](https://www.emclient.com/dist/v6.0.20522/setup.msi)
**Friday, June 13, 2014**
\\- Improved LDAP-based Autodiscover sanity checks
\\- Remember last focused item when changing column configuration
\\- Remove iCalendar METHOD when opening an event or task from email attachment
\\- Fixed downloading/uploading empty default reminder from/to Google Calendar
\\- When modifying existing mail by changing the subject or removing attachments keep the headers
\\- Fixed uploading all-day events to Kerio over EWS
\\- Throttle Outlook.com contact and calendar synchronization
\\- Fixed clearing of email flags on Exchange 2007 and 2010
### [**6.0.20480.0**](https://www.emclient.com/dist/v6.0.20480/setup.msi)
**Thursday, June 5, 2014**
\\- Enhancements to IMAP broken connection handling
\\- Address the issue when the task control cannot be expanded
\\- Address incorrect signing settings when composing an email
\\- Improve failure resilience for Google API
\\- Draw the primary email/telephone on the first place
\\- Handle failed reacquiring of IDLE connections on IMAP
\\- Fixed uploading new folders to Kerio over Exchange Web Services
\\- Fixed crash with certificates with corrupted public key
\\- Fixed email rules processing for custom character sets
\\- Fixed multiple timezone compatibility issues
\\- Fixed updating contacts on Kerio
\\- Fixed alarms for floating events
\\- Fixed duplicated folder in delegated Exchange accounts
\\- Addressed a telemetry problem
\\- Several localizations updated
\\- Other fixes and improvement
### [**6.0.20320.0**](https://www.emclient.com/dist/v6.0.20320/setup.msi)
**Thursday, May 15, 2014**
\\- Fixed crash when using touch input on some machines
\\- Improve touch gestures
\\- Few S/MIME compatibility improvements
\\- Address timezone issue on system time update
\\- Other minor updates
### [**6.0.20154.0**](https://www.emclient.com/dist/v6.0.20154/setup.msi)
**Wednesday, April 2, 2014**
\\- Fixed creating of contact and calendar folders on iCloud
\\- Workaround for Apple Server 3.1.1 not sending VTIMEZONEs in events
\\- Fixed autodiscover on Kerio, currently defaults to EWS and doesn't setup CalDAV/CardDAV anymore
\\- Workaround a crash with unsupported recurrence rules on Exchange
\\- Don't try to discover IMAP/POP3/SMTP when setting up an Exchange account
\\- Fixed moving of a folder as a children of the account root on Exchange
\\- Enabled NTLM and Negotiate authentication for Autodiscover since some Exchange servers allow only these authentication schemes
### [**5.0.20009.0**](https://www.emclient.com/dist/v5.0.20009/setup.msi)
**Monday, February 24, 2014**
\\- Workaround for start-index error on Google Contacts.
### [**6.0.19861.0**](https://www.emclient.com/dist/v6.0.19861/setup.msi)
**Tuesday, January 28, 2014**
\\- Resolved issue with number of weeks in calendar's month view
### [**6.0.19849.0**](https://www.emclient.com/dist/v6.0.19849/setup.msi)
**Thursday, January 23, 2014**
\\- Address the EDT timezone transition issue
### [**6.0.19831.0**](https://www.emclient.com/dist/v6.0.19831/setup.msi)
**Tuesday, January 21, 2014**
\\- Updated SQLite DLL to workaround problem on Athlon CPUs
\\- Fixed times for recurring appointments on Exchange servers
### [**6.0.19825.0**](https://www.emclient.com/dist/v6.0.19825/setup.msi)
**Monday, January 20, 2014**
\\- Fixes for Exchange synchronization
\\- Fixed daylight saving time zone conversion for southern hemisphere
\\- Fixed displaying of folders for imported Gmail POP3 accounts
\\- Fixed several issues with uploads to Google Calendar
\\- Fixed out of memory issue with picture attachments
\\- Detect Junk e-mail folder on Outlook.com accounts
\\- Fixed issue with displaying distribution lists on iCloud
\\- Localization updates
\\- General bug fixes
### [**6.0.19714.0**](https://www.emclient.com/dist/v6.0.19714/setup.msi)
**Monday, December 23, 2013**
eM Client 6
\\- Microsoft Exchange support (Exchange Web Services)
\\- Full Touch support
\\- Support for calendars on Outlook.com (former Hotmail or Live)
\\- Deduplicator tool
\\- Reworked calendar allows displaying more events than before
\\- Subject editing
\\- Customizable reply and forward headers
\\- Spell checker in chat, subject and other fields
\\- Customizable shortcuts
\\- Improved GMail and Google apps integration
### [**6.0.19404.0**](https://www.emclient.com/dist/v6.0.19404/setup.msi)
**Friday, November 22, 2013**
eM Client 6 BETA 2
\\- iCloud fixes
\\- fixes for tasks on Exchange
\\- localizations updated for version 6
\\- support for touch scrolling in settings
\\- fixes many reported issued
### [**5.0.19406.0**](https://www.emclient.com/dist/v5.0.19406/setup.msi)
**Friday, November 22, 2013**
\\- iCloud hot fix
\\- Fixed moving on IMAP possibly resulting in data loss.
\\- Fixed displaying of RSS feeds with relatively referenced images.
\\- Add CalDAV support for HTTP->HTTPS redirects on the servers.
\\- Do not use NTLM authentication as long as any other authentication scheme is available. The use of NTLM is problematic on several servers (Kerio and MailEnable, where NTLMv2 is not supported).
### [**6.0.19106.0**](https://www.emclient.com/dist/v6.0.19106/setup.msi)
**Thursday, October 31, 2013**
eM Client 6 BETA
\\- Microsoft Exchange support (Exchange Web Services)
\\- Full Touch support
\\- Support for shared calendars on Outlook.com (former Hotmail or Live)
\\- Deduplicator tool
\\- Reworked calendar allows displaying more events than before
\\- Subject editing
\\- Customizable reply and forward headers
\\- Spell checker in chat, subject and other fields
\\- Customizable shortcuts
\\- Improved GMail and Google apps integration
### [**5.0.18661.0**](https://www.emclient.com/dist/v5.0.18661/setup.msi)
**Wednesday, September 11, 2013**
\\- Fix for multiple drafts' versions in GMail's trash.
\\- Workaround for Facebook chat duplicit messages bug.
\\- Change the behavior of Unread folders to display also messages marked as read that were marked after the folder was opened.
\\- Improve Yahoo and Yandex IMAP compatibility.
\\- Memory usage optimizations.
\\- Improvements and fixes for Windows (Live) Mail import.
\\- Fix for several scheduling scenarios on Google Calendar.
\\- Improved support for Google+ events.
\\- Fix for crash when editing percentage value in tasks.
\\- Updated Russian and Czech localization.
### [**5.0.18025.0**](https://www.emclient.com/dist/v5.0.18025/setup.msi)
**Monday, May 13, 2013**
\\- Appointment's location is now shown in calendar
\\- Fixes contact search
\\- Fixes drag and drop between To, CC and BCC fields
\\- Fixes renaming folders with names that contain spaces
### [**5.0.17944.0**](https://www.emclient.com/dist/v5.0.17944/setup.msi)
**Tuesday, April 30, 2013**
\\- Hi-DPI fixes
\\- Keep image ratio when resizing
\\- Fixes scrolling with high-resolution mice
\\- Fix for Strato servers
\\- Fixes endless synchronization on IMAP
\\- Workaround for crash with invalid IMAP server responses
\\- Fixes resetting of IMAP cache properties in some scenarios
\\- Fixes minor bugs in calendar
\\- Fixes duplicate mail sending on certain mail servers
\\- Fixes displaying of certain HTML emails
\\- Fixes import of certain .ics files
\\- Fixes XMPP file transfers with Apple iChat
\\- Localization updates
\\- Several other bug fixes
### [**5.0.17595.0**](https://www.emclient.com/dist/v5.0.17595/setup.msi)
**Monday, February 18, 2013**
Several bug fixes
### [**5.0.17263.0**](https://www.emclient.com/dist/v5.0.17263/setup.msi)
**Friday, December 14, 2012**
eM Client 5.0
\\- Brand new Windows 8 style modern look
\\- Full support for Windows 8
\\- Hotmail support (Mails, Contacts, Messenger)
\\- Simplified and tweaked GUI
\\- 4 predefined themes
\\- Full featured mail backup
\\- Automatic archiving of older messages
\\- Support for archive on GMail
\\- Even better support for GMail including simpler folder hierarchy.
\\- MSN (Live Messenger) support
\\- Settings are now completely reworked and simplified
\\- Import and export settings (including accounts and rules)
\\- Print preview for mail printing
\\- Simplified Smart folders (former Global folders)
\\- Detach chat window quickly with drag and drop
\\- Brand new calendar with new look and better support for keyboard
\\- Improved execution time
\\- Many other bug fixes and optimizations
### [**4.0.15145.0**](https://www.emclient.com/dist/v4.0.15145/setup.msi)
**Friday, June 15, 2012**
\\- Search speed improvement.
\\- A few other fixes.
### [**4.0.15010.0**](https://www.emclient.com/dist/v4.0.15010/setup.msi)
**Friday, June 1, 2012**
\\- A few fixes and optimizations.
### [**4.0.14479.0**](https://www.emclient.com/dist/v4.0.14479/setup.msi)
**Thursday, April 12, 2012**
eM Client 4.0 Maintenance Release
Features
\\- Weather forecast in calendar can now be disabled.
Fixes
\\- Several fixes for Google calendars and tasks.
\\- Several fixes for printing.
\\- Fixes refreshing some views at midnight.
\\- Several fixes in Outlook and other imports.
\\- Fixes copying data from MS Excel.
\\- A lot of other fixes.
### [**4.0.13961.0**](https://www.emclient.com/dist/v4.0.13961/setup.msi)
**Monday, March 12, 2012**
eM Client 4.0
Highlights
\\- Reworked support for GMail (brand new support for shared calendars and tasks).
\\- Completely redesigned and much more usable notification popup windows.
\\- New Outlook import does not need Outlook to be installed and allows importing directly from PST files.
\\- Server settings enable companies to customize multiple desktop clients centrally and easily.
\\- Improved calendar design.
Other New Features
\\- Outlook import now also supports import of settings, meeting attendees, free-busy.
statuses, account passwords and much more.
\\- Import of events, tasks and rules from Thunderbird/Lightning.
\\- Import of accounts and contacts from Windows Mail.
\\- Improved field detection in csv import.
\\- Bing is now used for text translations instead of Google Translate (which is not free anymore).
\\- Automatic import of holidays for your region.
\\- You can now save a predefined subject for templates.
\\- Automatic resizing of large images in email preview.
\\- S/MIME certificates can now be loaded from Windows Certificate Store too.
\\- Include entire domain option added to a communication and attachment history.
\\- Calendar, task and contact folder can now be changed in item's detail form.
\\- Improved Clear formating function in editor
\\- Widget settings can now be modified easily.
\\- Quick zoom with ctrl+mouse wheel in calendar's week and day view.
Fixes
\\- Several fixes in Thunderbird import
\\- Fixed several bugs with multiple emails printing.
\\- Several fixes for Download messages for offline use mode.
\\- Several optimization for contacts and calendar folders loading.
\\- Hundreds of other fixes and optimizations.
### [**3.5.13654.0**](https://www.emclient.com/dist/v3.5.13654/setup.msi)
**Thursday, February 23, 2012**
\\- Maintenance release containing many improvements to the user interface, synchronization and other areas.
### [**3.5.12574.0**](https://www.emclient.com/dist/v3.5.12574/setup.msi)
**Thursday, December 8, 2011**
\\- Improved memory management for large emails.
\\- Fixed setting calendar folder color.
\\- Fixed \"Copy image to clipboard\".
\\- Fixed occasional crashes in automatic email settings discovery due to malformed server responses.
### [**3.5.12280.0**](https://www.emclient.com/dist/v3.5.12280/setup.msi)
**Sunday, November 20, 2011**
Fixes
\\- Facebook chat authentication problem fixed (please recreate your Facebook chat account).
\\- Google contacts synchronization fixes.
\\- Many Outlook and Thunderbird import fixes.
\\- Fixed scrolling with mouse wheel in mail preview window.
\\- Customizable default folder for new tasks and contacts.
\\- Several S/MIME fixes and improvements.
\\- Fixed the link removing in message editor.
\\- Improving shutdown mechanism to prevent unnecessary database checks.
\\- Drafts are now marked as unread when saved.
\\- Fixed some database conflicts with Windows Desktop Search.
\\- Fixed incorrectly generated \"In-Reply-To:\" headers.
\\- German and other localization fixes.
\\- Several other fixes and optimizations.
### [**3.5.11809.0**](https://www.emclient.com/dist/v3.5.11809/setup.msi)
**Wednesday, October 19, 2011**
Brand New eM Client 3.5 is out
New Features
\\- New Account Wizard.
\\- Full support for Facebook Chat.
\\- Skype integration works with all Skype versions and is blazing fast.
\\- Automatic lookup for user's avatar on Facebook.
\\- Data from Outlook, Outlook Express, Thunderbird and Windows mail can now be imported to a specific account.
\\- Outlook importer is now able to import categories as well.
\\- New Spam button functionality
Fixes and optimization
\\- Major startup speed improvement.
\\- Over 500 bug fixes + optimizations
### [**3.5.11281.0**](https://www.emclient.com/dist/v3.5.11281/setup.msi)
**Friday, September 16, 2011**
Features
\\- Brand new Account Wizard.
\\- Smart account settings automatic detection to simplify account set up.
\\- Full support for Facebook Chat.
\\- Undo functionality for messages, events, tasks and contacts.
\\- Upcoming events and upcoming contacts' birthdays are now shown in agenda in sidebar.
\\- Search folders can now be created also for calendar, tasks and contacts.
\\- Skype integration now works with all Skype versions and is blazing fast.
\\- Insert symbol and insert html functionality in message editor.
\\- Automatic lookup for user's avatar on Facebook.
\\- Reworked widgets.
\\- Simplified chat contacts pairing.
\\- Improved Sync2eM account set up wizard.
\\- Add signature to a cursor's position feature.
\\- Add support for opening links with special URL scheme (ie. protocol://).
\\- Data from Outlook, Outlook Express, Thunderbird and Windows mail can now be imported to a specific account.
\\- Outlook importer is now able to import categories as well.
\\- Export events to iCal format.
\\- Export contacts to vCard format.
\\- Option to force message format for replies and forwards (html or plain text).
\\- Automatic capitalization of first letter in a sentence feature.
\\- Added option to manually specify special folders on IMAP accounts.
\\- Spam button improved.
\\- Added option to choose folders shown in Communication and Attachment history and Agenda.
\\- Many shortcuts added.
Fixes and optimization
\\- Major startup speed improvement.
\\- Many operations are now significantly quicker.
\\- Occasional out of memory issues are now resolved.
\\- Fixed problems with application exit when system is shutting down.
\\- Many other bug fixes.
### [**3.0.10548.0**](https://www.emclient.com/dist/v3.0.10548/setup.msi)
**Wednesday, July 20, 2011**
\\- Fixed issues with GPO and Kerio compatibilty.
### [**3.0.10206.0**](https://www.emclient.com/dist/v3.0.10206/setup.msi)
**Wednesday, June 15, 2011**
\\- Fixed minor UI issues.
### [**3.0.10192.0**](https://www.emclient.com/dist/v3.0.10192/setup.msi)
**Monday, June 13, 2011**
\\- Removed mandatory eM Client signature for free licenses.
\\- Fixed German localization.
\\- Other minor fixes.
### [**3.0.10185.0**](https://www.emclient.com/dist/v3.0.10185/setup.msi)
**Friday, June 10, 2011**
\\- Updated German and Portugese localization.
### [**3.0.10144.0**](https://www.emclient.com/dist/v3.0.10144/setup.msi)
**Friday, June 3, 2011**
\\- Print a list of attachments alongside email content.
\\- Workaround bug in time zone handling on Google Calendar.
### [**3.0.10099.0**](https://www.emclient.com/dist/v3.0.10099/setup.msi)
**Tuesday, May 24, 2011**
\\- Fix several issues with chat notifications.
\\- Fix incorrect dates in communication history.
\\- Fix freeze when saving drafts.
\\- Fix several crashes.
### [**3.0.10083.0**](https://www.emclient.com/dist/v3.0.10083/setup.msi)
**Monday, May 23, 2011**
\\- Fix a corner case in DIGEST-MD5 authentication.
### [**3.0.10057.0**](https://www.emclient.com/dist/v3.0.10057/setup.msi)
**Thursday, May 19, 2011**
\\- Fix restoring of application state when the startup option is \"Go to last selected folder\".
### [**3.0.10053.0**](https://www.emclient.com/dist/v3.0.10053/setup.msi)
**Tuesday, May 17, 2011**
\\- Make \"Send contacts\" compatible with Microsoft Outlook.
\\- Generate unique file names in EML export.
\\- Select correct account for messages sent using SMAPI.
\\- Select correct account in Forward as Attachment if forwarding single message.
\\- Fix a crash in Forward as Attachment.
### [**3.0.10049.0**](https://www.emclient.com/dist/v3.0.10049/setup.msi)
**Tuesday, May 17, 2011**
\\- Memory usage optimizations.
### [**3.0.10012.0**](https://www.emclient.com/dist/v3.0.10012/setup.msi)
**Monday, May 9, 2011**
\\- Fix race condition in POP3 message downloading.
\\- Improve compatibility of sent messages with Eudora.
### [**3.0.9991.0**](https://www.emclient.com/dist/v3.0.9991/setup.msi)
**Wednesday, May 4, 2011**
\\- Fix a bug where deleting items on IMAP wasn't correctly resynchronized after reconnecting to server.
\\- Fix import of State and City in addresses from Microsoft Outlook.
\\- Fix input of Chinese characters.
\\- Add Italian localization.
### [**3.0.9974.0**](https://www.emclient.com/dist/v3.0.9974/setup.msi)
**Monday, May 2, 2011**
\\- Fix import of certificates with specified alternative subject name on non-English systems.
\\- Fix crash when opening certain invalid iMIP messages.
### [**3.0.9968.0**](https://www.emclient.com/dist/v3.0.9968/setup.msi)
**Friday, April 29, 2011**
\\- Fix quoted-printable encoding incompatibility with Apple Mail.
### [**3.0.9914.0**](https://www.emclient.com/dist/v3.0.9914/setup.msi)
**Tuesday, April 19, 2011**
\\- Added option to specify more email addresses for use with single account.
\\- Added 'Cancel all notifications for this contact' to context menu in the sidebar contact list.
\\- Change the rules to reference folders by their identifier, so they don't break when the folder is renamed. This applies only to new rules or after their modification.
\\- Use different XMPP resource name format to allow connecting to the same account with eM Client running on more machines.
\\- Fixed import of certain Microsoft Outlook vCards.
\\- Fixed import of Thunderbird MBOX files.
\\- Fixed import of Thunderbird configuration from non-standard locations.
\\- Fixed problem with growing database files when large amount of data was deleted.
### [**3.0.9879.0**](https://www.emclient.com/dist/v3.0.9879/setup.msi)
**Thursday, April 14, 2011**
\\- Yahoo IMAP synchronization workaround.
### [**3.0.9743.0**](https://www.emclient.com/dist/v3.0.9743/setup.msi)
**Thursday, March 31, 2011**
Fixes
\\- Fix sending scheduling item invitations.
### [**3.0.9716.0**](https://www.emclient.com/dist/v3.0.9716/setup.msi)
**Friday, March 25, 2011**
Fixes
\\- Outlook import compatibility improvements.
\\- Correct behavior of Hide Completed button for tasks
\\- Opening .eml files from browser.
\\- Several other improvements and fixes.
### [**3.0.9661.0**](https://www.emclient.com/dist/v3.0.9661/setup.msi)
**Monday, March 21, 2011**
\\- Improved wording of subject for scheduling invitations and other scheduling messages.
\\- Improved Windows Address Book import.
\\- Fixed import of date of reception from Outlook Express.
\\- Fixed incorrect import of photos from vCard(s) exported from Apple Address Book.
\\- Several other fixes.
### [**3.0.9580.0**](https://www.emclient.com/dist/v3.0.9580/setup.msi)
**Friday, March 11, 2011**
\\- Fixed restoring of maximized windows after restarting application.
\\- Improved account import from Microsoft Outlook and Mozilla Thunderbird.
\\- Improved import of contacts from Microsoft Outlook.
\\- Improved behavior of search in events, tasks and contacts.
\\- Stability fixes.
### [**3.0.9543.0**](https://www.emclient.com/dist/v3.0.9543/setup.msi)
**Monday, March 7, 2011**
\\- Mark messages as unread in Outbox if sending them failed.
\\- Speed improvement for flagging messages and marking them as read or unread.
\\- Fixed the \"Hide operations window when send and receive completes\" setting.
\\- Fixed renaming of some built-in categories.
\\- Several other fixes.
### [**3.0.9517.0**](https://www.emclient.com/dist/v3.0.9517/setup.msi)
**Thursday, March 3, 2011**
Features
\\- Option to choose the target folder when importing emails.
\\- Updated manual.
Fixes
\\- Fix license verification issue.
\\- Several UI improvements and fixes.
\\- Fix network availability detection.
\\- Fix several bugs in tasks view under calendar.
\\- Fix detection of Windows Mail and Outlook.
\\- Several other fixes.
### [**3.0.9465.0**](https://www.emclient.com/dist/v3.0.9465/setup.msi)
**Thursday, February 24, 2011**
A few bug fixes for version 3.
### [**3.0.9422.0**](https://www.emclient.com/dist/v3.0.9422/setup.msi)
**Tuesday, February 22, 2011**
eM Client 3 Features
Highlights
\\- Completely new user interface and look and feel.
\\- Major speed improvement for most of the tasks.
\\- Major reduction of error messages thanks to better online state detection.
\\- Easy to use advanced search with autosuggestions.
\\- Skype integration support for 64bit systems.
\\- Full support for Google contacts synchronization.
\\- Full support of Sync2eM service features.
\\- \"Sent from eM Client\" signature is attached to outgoing emails of free license users.
User Interface
\\- Left and right panel now behaves the exact same way.
\\- Option to maximize or expand/collapse a particular box on both left and right panel.
\\- A brand new sidebar.
\\- Displaying more information in communication and attachment history.
\\- Communication and attachment history now reflects changes immediately.
\\- Many new drag'n'drop and clipboard operations scenarios.
\\- Improved several tab/shift+tab scenarios for moving between elements of user interface.
\\- Faster letter lookup in all lists.
E-mails
\\- Support for user-defined saved search folders.
\\- Smarter autosuggestions (for inserting recipients).
\\- Download selected messages feature for IMAP based accounts.
\\- Predefined actions for opening attachments depending on file extensions
\\- General setting for quick change of sort order in all views.
\\- Option \"Display unsafe content in all messages\" to prevent security warnings.
\\- Add image as link function.
\\- Save embedded images from incoming messages from the context menu of an image.
\\- Save messages to draft even when there is no modification.
\\- Support for printing multiple email messages at once.
\\- Support for align text to block in message editor.
\\- IDN support for email addresses.
\\- Multiline CC and BCC fields when composing a message.
\\- Copy column configuration to other folders function.
\\- Proceed with sending when some of the recipients were not accepted.
Calendar and tasks
\\- New To-Do box in sidebar.
\\- Improved user interface of calendar.
\\- Save active event when changing view.
\\- Prefer selecting complete month in month view.
\\- Improved scrolling in month view.
Instant Messaging
\\- Improved detached mode for Instant Messaging contact list.
\\- Improved several reconnecting/disconnecting issues.
Other
\\- Support for advanced logging (database, IMAP, CalDAV, XMPP, Outlook import).
\\- Outlook import now supports contact avatars and a few other new items.
\\- Support for import of messages from MBOX format.
\\- Support for import of accounts from MS Windows Mail and Windows Live Mail.
\\- Setting for enabling/disabling notifications when the main window is active.
Fixes
\\- Fixed occasional issue with dummy messages appearing while deleting messages.
\\- Fixed several issues with incorrect fonts when composing messages.
\\- Fixed crash when forwarding messages in offline mode.
\\- Fix for changing size of a dialog window when opening a new message.
\\- Fixed sending emails to distribution lists.
\\- Fix for BCC addresses disappearing when reopening draft.
\\- Major speed-up of setting categories for any item.
\\- Several fixes and improvements in IMIP/ITIP.
\\- Many other fixes.
### [**2.7.8773.0**](https://www.emclient.com/dist/v2.7.8773/setup.msi)
**Thursday, December 30, 2010**
Improvements
\\- Nicer time labels in calendar week view.
### [**2.7.8761.0**](https://www.emclient.com/dist/v2.7.8761/setup.msi)
**Tuesday, December 28, 2010**
Fixes
\\- Fixed crash on Reply when no account was created.
### [**2.7.8714.0**](https://www.emclient.com/dist/v2.7.8714/setup.msi)
**Thursday, December 23, 2010**
Fixes
\\- several Outlook import fixes and improvements
\\- time zone fix for full screen communication history
\\- several other fixes
### [**2.7.8468.0**](https://www.emclient.com/dist/v2.7.8468/setup.msi)
**Thursday, November 18, 2010**
Fixes
\\- Fix for Outlook import for some specific Outlook installations.
\\- Several other Outlook import issues fixed.
\\- Socks proxy file transfer will make directory automatically, when it does not exist.
\\- Handle crash when unauthorized to create directory path.
\\- Several other fixes.
### [**2.7.8408.0**](https://www.emclient.com/dist/v2.7.8408/setup.msi)
**Wednesday, November 10, 2010**
Features
\\- Print also folder name when printing events.
\\- Localization updates.
\\- Several improvements for Outlook import.
Fixes
\\- Fixed parsing of some specific email addresses.
\\- Fixed disappearing bcc addresses when reopening message from drafts.
\\- Fixed sending mails on distribution lists.
\\- Several other fixes.
### [**2.7.8313.0**](https://www.emclient.com/dist/v2.7.8313/setup.msi)
**Saturday, October 23, 2010**
Fixes
\\- Signatures not appended to certain emails.
### [**2.7.8288.0**](https://www.emclient.com/dist/v2.7.8288/setup.msi)
**Thursday, October 21, 2010**
Fixes
\\- Improve IMAP quota retrieval mechanism.
### [**2.7.8263.0**](https://www.emclient.com/dist/v2.7.8263/setup.msi)
**Tuesday, October 19, 2010**
Features
\\- IMAP quota can now be displayed in folder properties.
\\- Signatures are now inserted at cursor position.
\\- Show email addresses as clickable links in messages.
\\- Localization updates.
Fixes
\\- Some fixes in S/MIME implementation.
\\- Minor fixes in calendar.
\\- Several other bug fixes.
### [**2.7.8202.0**](https://www.emclient.com/dist/v2.7.8202/setup.msi)
**Saturday, October 9, 2010**
Fixes
\\- User spell checker dictionaries now working.
\\- Several compatibility improvements for IMAP.
\\- Improve rules behavior on outgoing emails.
\\- Several other fixes.
### [**2.7.8149.0**](https://www.emclient.com/dist/v2.7.8149/setup.msi)
**Friday, October 1, 2010**
Features
\\- Multiline attachment control.
Fixes
\\- IM messages time stamps shift.
\\- Birthday and Anniversary dates shift.
\\- Opening all attachments.
\\- Better account selection on various IM operations.
\\- Other.
### [**2.7.8137.0**](https://www.emclient.com/dist/v2.7.8137/setup.msi)
**Wednesday, September 29, 2010**
-Features
\\- Wildcard ('\\*' character) support when searching subjects and addresses.
\\- Support for creating html emails from SMAPI call attachments.
-Fixes
\\- Opening .eml attachments in emails.
\\- Yahoo! compatibility improvements.
\\- Localized special folders and spam folder detection on certain IMAP servers.
\\- Signature changes when composing mail.
\\- Other fixes.
### [**2.6.7605.0**](https://www.emclient.com/dist/v2.6.7605/setup.msi)
**Thursday, September 23, 2010**
\\- several bug fixes
### [**2.7.8102.0**](https://www.emclient.com/dist/v2.7.8102/setup.msi)
**Monday, September 20, 2010**
\\- Partial Windows 2000 compatibility (no Outlook account import support).
### [**2.7.8095.0**](https://www.emclient.com/dist/v2.7.8095/setup.msi)
**Friday, September 17, 2010**
\\- Updated Czech localization.
\\- Turned off \"Replace text smilies with emoticons\" option by default due to compatibility issues with certain versions of Windows.
\\- Fixed problem with images pasted into new message having incorrect extension and MIME type.
### [**2.7.8088.0**](https://www.emclient.com/dist/v2.7.8088/setup.msi)
**Thursday, September 16, 2010**
\\- Prefer displaying the form \"Name\" rather than only email address in To, Cc, Bcc textbox.
\\- Select correct account when replying to or forwarding existing e-mail message.
\\- Fixes accounts dialog layout when large fonts are set.
\\- Fixed crash when opening task dialog with no account created.
\\- Fixed attendee list behavior when no account is created.
\\- Fixed crash when canceling the \"Failed to upload message\" dialog.
\\- Fixed crash when IMAP connection is broken just after it is established.
\\- Fixed \"message not downloaded\" crash when replying to non-downloaded message in offline mode.
\\- Cancel editing in data grid when changing the visible columns using the right-click menu.
\\- Improved special folder handling on IceWarp servers.
\\- Workaround eGroupWare bug in CalDAV folder listing.
\\- Workaround TripSync bug in iCalendar import.
\\- Workaround for incorrect avatar base64 data in XMPP.
\\- Change the .NET check in setup to account for machines with only .NET 4 installed.
### [**2.7.8063.0**](https://www.emclient.com/dist/v2.7.8063/setup.msi)
**Tuesday, September 14, 2010**
New features
\\- Import of account settings from Outlook, Windows Mail and Windows Live Mail.
\\- Import of account settings, messages and contacts from Thunderbird.
\\- Global folders for unread and flagged messages.
\\- Global folders for messages marked with specific category.
\\- New, faster spell checker.
\\- Quick view of tasks in calendar.
\\- Support for task assigning.
\\- Customizable left pane.
\\- IMAP account setting for downloading all messages offline.
\\- XMPP SOCKS proxy support for file transfers.
\\- Startup password protection.
\\- Forward as attachment, forward as original.
\\- Date and time of last forwarding or replying is displayed next to the original message.
\\- Option to go to last opened folder on next start.
\\- Create an event from e-mail messsage.
\\- Facebook chat support.
Improvements
\\- Empty shared folders are automatically hidden on certain CalDAV servers.
\\- Tooltip with link destination is shown when hovering over link in message.
\\- Replied and forwarded icons are displayed even for unread messages.
Fixes
\\- Remove advanced search filtering on folder change.
\\- Fixed incorrect processing of send rule with move action.
\\- Fixed missing notification when successive rule doesn't process a moved message.
### [**2.6.8005.0**](https://www.emclient.com/dist/v2.6.8005/setup.msi)
**Friday, September 3, 2010**
Fixes
\\- Fix spurious I/O errors when used on computer with certain antivirus programs or file monitoring applications.
### [**2.6.7979.0**](https://www.emclient.com/dist/v2.6.7979/setup.msi)
**Friday, August 27, 2010**
Fixes
\\- IMAP compatibility and improvements against certain servers.
\\- Fix distribution list, and related individuals' fields in contacts synchronization.
\\- Update database library.
\\- Add Portuguese localization.
\\- Other
### [**2.6.7829.0**](https://www.emclient.com/dist/v2.6.7829/setup.msi)
**Tuesday, August 10, 2010**
\\- When adding new IM contact group can be set.
\\- Events no longer overlay when multiple calendars are selected.
\\- Don't hide Local folders when first account is POP3 or groupware is not used.
\\- Fixed progress bar when manually applying rule on folder.
\\- Parse body from mailto links.
### [**2.6.7767.0**](https://www.emclient.com/dist/v2.6.7767/setup.msi)
**Thursday, July 29, 2010**
Fixes
\\- Fix installation of Czech localization.
\\- Fix crash when clicking on \"New task\" and no task folders are shown.
\\- Show message \"Send read receipt\" in correct language.
\\- Don't crash when clipboard is locked by external process.
### [**2.6.7758.0**](https://www.emclient.com/dist/v2.6.7758/setup.msi)
**Wednesday, July 28, 2010**
Fixes and Improvements
\\- Auto-expand folder nodes when dragging.
\\- Using preferred font for plain text emails is now optional.
\\- Set correct font style on reply.
\\- Fix freebusy control attendee deletion.
\\- Refresh calendar scrollbar on certain changes.
\\- Fix Communication history lookup for large distribution lists.
\\- Preserve formatting of plain text emails.
\\- Other
### [**2.6.7737.0**](https://www.emclient.com/dist/v2.6.7737/setup.msi)
**Monday, July 26, 2010**
Fixes
\\- Fix for crashing in some printing scenarios.
\\- Replied and forwarded icon is now shown even for messages marked as unread.
\\- Several scheduling (iMIP/iTIP) fixes.
\\- Default printing view changed to Week View.
\\- Several other fixes.
### [**2.6.7605.0**](https://www.emclient.com/dist/v2.6.7605/setup.msi)
**Wednesday, July 7, 2010**
\\- Updated icons and changed to new visual style
\\- Fix showing and editing web pages in contacts list view
\\- Fix database repair tool to work with older database versions
\\- Fix freeze when displaying iMIP message and login dialog is about to show
\\- Fix copying attachments when contacts, events or tasks are copied
\\- Fix calculation of week numbers at the end of year
\\- Fix several issues with font sizes when reading and writing emails
\\- Speed-up database checks by checking only files that we written to during improper application shutdown
### [**2.6.7514.0**](https://www.emclient.com/dist/v2.6.7514/setup.msi)
**Thursday, June 17, 2010**
New features
\\- full socks proxy file transfers support for XMPP
\\- russian localization
\\- communication and attachment history now automatically scrolls to the newest item
\\- using non-advertised shortcuts to avoid deleting copied shortcuts during application upgrades
Fixes
\\- fixed adding attachments when the attachment file is opened
\\- fixed doubleclick on cells with long text
\\- several iTIP fixes
\\- many other fixes
### [**2.6.7473.0**](https://www.emclient.com/dist/v2.6.7473/setup.msi)
**Friday, June 11, 2010**
\\- Added support for Tentative and Out of office statuses in calendar.
\\- Fixed endless asking for credentials during application shutdown.
\\- On Reply All, put CCs from original message to CC in new message.
\\- List CCs in Original Message and Forwarded message blocks.
\\- Updated Czech, German and Portugese localization.
\\- Other minor fixes.
### [**2.6.7445.0**](https://www.emclient.com/dist/v2.6.7445/setup.msi)
**Thursday, June 3, 2010**
\\- localization and a few other fixes
### [**2.6.7436.0**](https://www.emclient.com/dist/v2.6.7436/setup.msi)
**Wednesday, June 2, 2010**
Features
\\- Job support in Jabber VCards
\\- When pasting addresses from clipboard from Excel/Word semicolons are added now
Fixes
\\- IM file transfer fixes
\\- DBRepair is now able to fix some new database corruption scenarios
\\- Workaround for GMail bug (not showing subfolders of Inbox)
\\- Several minor calendar fixes
\\- Localization updates and fixes
### [**2.6.7402.0**](https://www.emclient.com/dist/v2.6.7402/setup.msi)
**Wednesday, May 26, 2010**
\\- showing progress dialog when copying and moving messages
\\- getting rid of beep sounds in certain shortcuts
\\- when drag-dropping to a folder destination folder now remains active
\\- german localization fixes
\\- several other CalDAV, IMAP and XMPP fixes
### [**2.6.7366.0**](https://www.emclient.com/dist/v2.6.7366/setup.msi)
**Wednesday, May 19, 2010**
\\- Use the file name specified in attachment as the temporary file when opening the attachment.
\\- Kerio Connect compatibility workarounds and fixes.
### [**2.6.7362.0**](https://www.emclient.com/dist/v2.6.7362/setup.msi)
**Monday, May 17, 2010**
\\- several iCal server compatibility improvements
\\- several bug fixes
### [**2.6.7340.0**](https://www.emclient.com/dist/v2.6.7340/setup.msi)
**Monday, May 10, 2010**
New features
\\- Reworked auto suggestions
Fixes
\\- several fixes
### [**2.6.7323.0**](https://www.emclient.com/dist/v2.6.7323/setup.msi)
**Friday, May 7, 2010**
Features
\\- Configurable column configurations for Global Folders
\\- Improved email recipients handling
\\- Show recipient's IM online status (if contact has it)
\\- Attendee handling improvements
\\- On POP3 accounts, Received field now shows server receive time
\\- Updated help file.
Fixes
\\- Windows association fixes
\\- Attendees with iCal Server
\\- IM user interface glitches
\\- Avatar errors
\\- Correct time when printing email
\\- Correct received time when uploading to IMAP
\\- Many others
### [**2.6.7254.0**](https://www.emclient.com/dist/v2.6.7254/setup.msi)
**Friday, April 30, 2010**
\\- New text box control for editing mail lists (in New mail dialog, Advanced search and Event attendee lists)
\\- Select correct task folder on first use of tasks after startup
\\- Don't show invalid values of reminders for tasks without start and imported recurring tasks and events
\\- Workaround a crash when account is taken offline during processing mail filters
\\- Fix mailto: protocol association on XP
\\- Fix support for IDLE IMAP servers that don't support IDLE
\\- Add workaround for GoDaddy IMAP which has broken IDLE
\\- Fix processing Google Calendar iMIP messages
\\- Specify date on IMAP APPEND to make Received date correct
\\- Fix compatibility with Panda IMAP server
### [**2.6.7225.0**](https://www.emclient.com/dist/v2.6.7225/setup.msi)
**Wednesday, April 21, 2010**
\\- fixed messages on the right layout setting
### [**2.6.7222.0**](https://www.emclient.com/dist/v2.6.7222/setup.msi)
**Tuesday, April 20, 2010**
New Features
\\- German localization
\\- Portuguese localization
\\- Disable notifications rule option
Fixes
\\- Workarounds for Google Calendar alarms to work properly
\\- Pasting images in plain text emails
\\- Several fixes for items grouping
\\- IMAP personal namespace fixes
\\- CalDAV bootstrap compatibility fixes
\\- Several database resource leaks
\\- Many other fixes
### [**2.6.7150.0**](https://www.emclient.com/dist/v2.6.7150/setup.msi)
**Wednesday, April 7, 2010**
\\- fixed czech localization
### [**2.6.7149.0**](https://www.emclient.com/dist/v2.6.7149/setup.msi)
**Tuesday, April 6, 2010**
\\- several bug fixes
### [**2.6.7096.0**](https://www.emclient.com/dist/v2.6.7096/setup.msi)
**Tuesday, March 30, 2010**
New features
\\- reworked context menu in editor
\\- alt-s shortcut for sending a message
\\- ctrl-shift-v for paste as plain text in editor
\\- support for long filenames in exports
Fixes
\\- fixed bug with items grouping
\\- fixed bug with not remembering position of global groups
\\- several 602 server IMAP workarounds
\\- fixed minor tooltip issue
\\- several other fixes
### [**2.6.7067.0**](https://www.emclient.com/dist/v2.6.7067/setup.msi)
**Sunday, March 28, 2010**
\\- option to hide Global Folders
\\- fixed occasional bug when Show in Groups is diasbled
\\- several other fixes
### [**2.6.7047.0**](https://www.emclient.com/dist/v2.6.7047/setup.msi)
**Friday, March 26, 2010**
\\- more bug fixes for v. 2.6
### [**2.6.7033.0**](https://www.emclient.com/dist/v2.6.7033/setup.msi)
**Wednesday, March 24, 2010**
\\- a few bug fixes
### [**2.6.7030.0**](https://www.emclient.com/dist/v2.6.7030/setup.msi)
**Tuesday, March 23, 2010**
\\- several patches and bug fixes
### [**2.6.7018.0**](https://www.emclient.com/dist/v2.6.7018/setup.msi)
**Monday, March 22, 2010**
New Features
\\-\\-\\----------
\\- Highly customizable visual themes
\\- Customizable appearance of main list of items
\\- Support for grouping in main views
\\- Support for groups in Instant Messaging
\\- Global folders
\\- New attachment bar with preview
\\- Sidebar box can now be easily maximized
\\- Reorganized main toolbar (spam button added)
\\- Close to tray functionality
\\- Advanced drag and drop and clipboard scenarios
\\- Export table data to CSV/HTML
\\- Two lines mode in contact roster
\\- Tooltips for long texts in main views
\\- Support for Simple MAPI
\\- Customizable account order
\\- Support for drag'n'drop text in editor
\\- Support for Delivery Receipts
\\- Rule settings improvements
\\- Many new options in settings
\\- Option to hide BCC field when composing message
\\- Several new icons
\\- Improved CalDAV/CardDAV compatibility with Apple, Oracle Kerio, IceWarp
Fixes
\\- Hundreds of bug fixes and optimizations
### [**2.5.6507.0**](https://www.emclient.com/dist/v2.5.6507/setup.msi)
**Monday, January 25, 2010**
\\- Fix program associations
\\- Fix inserting mailto: links
\\- Fix IMAP crash on malformed search reponses
### [**2.5.6501.0**](https://www.emclient.com/dist/v2.5.6501/setup.msi)
**Friday, January 22, 2010**
\\- Updated Czech and Chinese localization
\\- Fixed crash when snoozing reminders of tasks with reminder set to exactly the task start time
### [**2.5.6496.0**](https://www.emclient.com/dist/v2.5.6496/setup.msi)
**Friday, January 22, 2010**
\\- Switch autodiscovery of seznam.cz settings to POP3 protocol
### [**2.5.6495.0**](https://www.emclient.com/dist/v2.5.6495/setup.msi)
**Friday, January 22, 2010**
\\- Fix crash for recently created POP3 accounts
\\- Fix crash during synchronization of CalDAV accounts
\\- Fix for crashes in Autodiscover when the returned responses are malformed
### [**2.5.6483.0**](https://www.emclient.com/dist/v2.5.6483/setup.msi)
**Thursday, January 21, 2010**
New features
\\- Work days / weekend differentiated by color in calendar
\\- Mail signatures are not fixed to specific account now
\\- Optional destination folder for all imports
\\- Redesigned IM subscriptions dialog
Fixes
\\- Fixed import from Windows Live and Outlook Express
\\- Several major fixes in spellchecker and its dictionaries
\\- Fixed importing embedded images from Outlook 2007/2010
\\- Fixed exiting when Windows is shutting down
\\- Fixed several issues with GMail IMAP
\\- Fixed synchronization with Kerio CardDAV
\\- Fixed marking messages as read when message panel is invisible
### [**2.5.6396.0**](https://www.emclient.com/dist/v2.5.6396/setup.msi)
**Tuesday, January 12, 2010**
\\- Basic auto-detection of Sent, Drafts, Trash and Spam folders on GMail and Kerio server.
\\- Stripped scripts when viewing messages.
### [**2.5.6390.0**](https://www.emclient.com/dist/v2.5.6390/setup.msi)
**Sunday, January 10, 2010**
\\- Fixed CardDAV requests to work with Apple Calendar Server (for read-only access).
\\- Fixed a bug which caused rules for outgoing mail with single move action not to work.
### [**2.5.6388.0**](https://www.emclient.com/dist/v2.5.6388/setup.msi)
**Sunday, January 10, 2010**
\\- Modifed SMTP authentication layout to be more comprehensible.
\\- Rewritten IM contact subscription manager.
\\- Better model for guessing ICQ icons and transport types.
\\- Add support for sorting distribution lists.
\\- Offer to save the changes when closing the Distribution list dialog.
\\- Fixed crash on Windows 2000.
\\- Added basic support for vCard 2.1.
### [**2.5.6376.0**](https://www.emclient.com/dist/v2.5.6376/setup.msi)
**Thursday, January 7, 2010**
\\- Improved speed of Skype integration
### [**2.5.6375.0**](https://www.emclient.com/dist/v2.5.6375/setup.msi)
**Wednesday, January 6, 2010**
\\- Fixed displaying of certain HTML e-mail newsletters
\\- Added more providers to the list for automatic detection
\\- Disabled Kerberos authentication in XMPP to workaround problems with OpenFire / Apple iChat
\\- Fixed crash on certain databases that were repaired from corruption
### [**2.5.6364.0**](https://www.emclient.com/dist/v2.5.6364/setup.msi)
**Sunday, January 3, 2010**
\\- Fixed crash when copying/moving messages on Gmail.
### [**2.5.6362.0**](https://www.emclient.com/dist/v2.5.6362/setup.msi)
**Sunday, January 3, 2010**
IMPORTANT NOTICE!
\\- eM Client 2.5 is no longer beta
\\- You can choose between free Home/Student and Corporate license
(for more information visit http://www.emclient.com/)
New features
\\- Improved autodiscovery system when creating a new account
\\- Weather forecast in calendar (powered by AccuWeather.com)
\\- Translate texts in editor from/to several languages (powered by Google Translate)
\\- Spell check now optionally supports spell checking in dialog window
Bug fixes
\\- Crash in Windows 2000 fixed
\\- IM status refreshes problems fixed
\\- Wrong date values in chat history fixed
\\- Fixed few hangs and other bugs
### [**2.0.6244.0**](https://www.emclient.com/dist/v2.0.6244/setup.msi)
**Tuesday, December 15, 2009**
General
\\- Added tool for automatic database checking and repairing when application is incorrectly terminated
\\- Message/Event/Task/Contact lists now use category color to display items
\\- Improved look and feel of sidebar
Calendars/Tasks
\\- Added printing of week and month view
\\- Added per-folder settings to disable reminders.
\\- Disable reminders for shared accounts on IceWarp CalDAV Server by default
Confirmations
\\- Added settings not to ask user every time he tries to delete folder or empty trash
\\- Notify the user if attachment is missing and the email contains words like \"attachment, attached\" etc. in the body
\\- Notify the user if the subject is not set or if the email is large when sending
Notifications
\\- Per-account notification settings
\\- Option to disable notifications if full screen application is running
Import
\\- Allow importing WAB files from arbitrary location
\\- Added automatic contact pairing for IM contacts import
IMAP
\\- Better handling of lost connections
\\- Folders with unread messages are displayed in bold even if the message lists are not synchronized yet
Notable fixes include
\\- Support for Apple mail servers in default configuration
\\- Major speed improvement for \"Mark as read\" command on folders
\\- Scrolling to new messages when the message view is in descending order works
\\- \"mailto:\" links inside messages are now clickable
\\- Private contacts were incorrectly not displayed
\\- Improved performance of clipboard operations
\\- IM messages in the communication history are no longer duplicated
\\- Encrypted and signed messages can now be categorized and marked as read
\\- Certain long running operations are now better presented to the user
\\- Fixed Russian dictionary
Hundreds of other bug fixes and speed improvements.
### [**2.0.5952.0**](https://www.emclient.com/dist/v2.0.5952/setup.msi)
**Tuesday, October 27, 2009**
\\- Added Windows Mail and Windows Live Mail imports
\\- Outlook Express import now supports user defined directory for source data files
\\- Google Contact import is no longer limited to 25 contacts per folder
\\- Several fixes in Outlook import
\\- Support for Skype Calls in Communication History
\\- Skype calls to phone numbers with SkypeOut now works
\\- Event/folder color is now used as base color for the event detail window
\\- Manual update check option in main menu
\\- Localization of categories
\\- Added \"Paste as text\" function
\\- Fixed more interoperability problems with Apple AddressBook Server
\\- Many bug fixes
### [**2.0.5854.0**](https://www.emclient.com/dist/v2.0.5854/setup.msi)
**Wednesday, October 14, 2009**
Several performance, stability and memory consumption issues were fixed in this version, upgrading is HIGHLY RECOMMENDED.
General
\\- Fixed support for .NET Framework 2.0 RTM
\\- Updated Czech localization
\\- Fixed chat message sending when the option \"Send messages on Enter\" is set
E-mail
\\- Fixed recipients history to suggest recipients stored there
\\- Fixed \"Empty trash folder\" menu item to use correct Trash folder
\\- E-mail links in received e-mails are now clickable
\\- Fixed e-mail rule editor to work when IE 8 is installed
\\- When replying to e-mail the cursor is now correctly placed into the message body
\\- When TNEF attachment contains no data, display the winmail.dat file instead of nothing
IMAP
\\- Fixed issue with e-mails not refreshing after more than 29 minutes of inactivity
\\- Fixed several synchronization bugs
\\- Copying e-mails on IMAP account no longer crashes
\\- Creating folder while offline could have caused deadlock
\\- Fixed \"Cannot change folder\" error for folder with non-ASCII characters in the name
\\- Added workarounds for some broken IMAP servers that don't respect the protocol
Contacts
\\- Fixed Google contact import
\\- Fixed Facebook contact import crashes
\\- Fixed CardDAV contact synchronization against Snow Leopard server
Spell check
\\- Added dictionary selection options
\\- Added Portuguese, Brazilian and Russian dictionaries
Categories
\\- Improved user interface
\\- Added support for categories on mails (not synchronized on IMAP yet)
### [**2.0.5604.0**](https://www.emclient.com/dist/v2.0.5604/setup.msi)
**Friday, September 18, 2009**
\\- Fixed e-mail printing
### [**2.0.5601.0**](https://www.emclient.com/dist/v2.0.5601/setup.msi)
**Thursday, September 17, 2009**
\\- Fixed crash when adding attendees or attachments to an existing event
\\- Fixed crash when opening communication history
\\- Fixed parsing of certain time zone information
\\- Fixed crash for invalid TNEF attachments
\\- Other minor fixes and improvements
### [**2.0.5579.0**](https://www.emclient.com/dist/v2.0.5579/setup.msi)
**Tuesday, September 15, 2009**
\\- Added support for TNEF (winmail.dat) attachments
\\- Fixed occasional random freezes
\\- Fixed email address suggestions
\\- Fixed sorting by To column for mails with no recepients (eg. drafts)
\\- Improved IMAP synchronization after creating new account
\\- Lot of other fixes and improvements
### [**2.0.5515.0**](https://www.emclient.com/dist/v2.0.5515/setup.msi)
**Saturday, August 8, 2009**
\\- Fixed import of CalDAV/iCalendar events with no DTEND property
### [**2.0.5510.0**](https://www.emclient.com/dist/v2.0.5510/setup.msi)
**Saturday, August 8, 2009**
\\- Added support for distribution lists
\\- Added support for email filters on IMAP accounts
\\- Added suggestions and custom dictionary for spell checker
\\- Extended support and enhancements for categories associated with contacts/tasks/events
\\- Improved printing support
\\- Faster and more responsive search for all item types
\\- Support for per-folder offline mode synchronization on IMAP
\\- Better progress reporting on IMAP
\\- Improved message downloading and copying on IMAP
\\- EML exporter for IMAP
\\- Extended support for Jabber service/transport discovery
\\- Reduce memory usage when copying large amount of emails
\\- Better support for Windows 7/Vista file associations
\\- Fix email message generation for messages with embedded images or background
\\- Updated Czech localization
\\- Updated documentation
\\- Autodiscover support for MX/SRV records
\\- Other fixes and improvements
### [**2.0.5183.0**](https://www.emclient.com/dist/v2.0.5183/setup.msi)
**Wednesday, July 29, 2009**
\\- Option to show full date in list of messages.
\\- Fixes bug where eM Client had 100% processor usage.
\\- Fixes several recent bugs in POP3.
\\- Fixes some Skype related issues.
\\- Fixes several XMPP transport issues.
\\- Fixes file transfer crash when sending same file twice.
\\- Ctrl-A shortcut now works in multi-line textboxes.
\\- Other minor fixes.
### [**2.0.5144.0**](https://www.emclient.com/dist/v2.0.5144/setup.msi)
**Friday, July 24, 2009**
\\- Fix incorrect error message displayed on contact creation.
\\- Fix monthly recurrences of events in calendar.
\\- Updated Czech localization.
\\- Other minor fixes.
### [**2.0.5111.0**](https://www.emclient.com/dist/v2.0.5111/setup.msi)
**Wednesday, July 22, 2009**
\\- Fix deleted folders/accounts not disappearing in the user interface.
### [**2.0.5109.0**](https://www.emclient.com/dist/v2.0.5109/setup.msi)
**Tuesday, July 21, 2009**
\\- Show speed and elapsed time for IM transfers.
\\- Improved CardDAV synchronization.
\\- Fix import from Outlook 2002.
\\- Fix crash with missing notification sound files.
\\- Fix displaying items with characters that are missing in selected font.
\\- Other minor fixes.
### [**2.0.5076.0**](https://www.emclient.com/dist/v2.0.5076/setup.msi)
**Friday, July 17, 2009**
\\- Fix crashes when spell checker is enabled.
\\- Fix crash when canceling New Account wizard during setting auto-disovery.
\\- Fix crash when using Empty trash from the main menu.
\\- Fix restoring of \"Messages Panel Off\" and \"Messages on the Right\" settings on startup.
\\- Fix for mails not disappearing when deleted and cetain sort order was used.
\\- Fix for IM auto-away crash.
\\- Fix for crashes related to invalid attachment filenames.
\\- Properly restore the expanded state of the folders in tree view on startup.
\\- CalDAV synchronization fixes.
\\- Prevent duplicate subscription requests on Jabber.
\\- Support for JIDs of type login@ip address in the New Account wizard.
\\- Display empty string instead of 01/01/0001 in agenda / task view when date is not set.
\\- Add support for importing message flags from X-Mozilla-Status properties in EML import.
\\- Other minor fixes.
### [**2.0.5036.0**](https://www.emclient.com/dist/v2.0.5036/setup.msi)
**Monday, July 13, 2009**
General
\\- New sidebar functionality for quick access to contacts and context dependent information.
\\- New search toolbar for quick and powerful search (including option for full-text search in all folders).
\\- Automatic discovery of settings for account(s) on supported servers (IceWarp, Microsoft Exchange).
\\- New communication and attachment history on the sidebar with previews and filtering.
\\- Completely rewritten communication and attachment history windows.
\\- Printing of mail messages, events, contacts and tasks.
\\- Major improvements in our notification system.
\\- Drag and drop nearly anything to any target (including drag and drop from/to EML, VCF, ICS files and much more).
\\- Enhanced context menu and main menu feature coverage.
\\- Better support for clipboard operations.
\\- New support for more keyboard shortcuts.
\\- Better large font support.
E-Mails
\\- Full S/MIME support.
\\- Replied/forwarded icons in list of mails.
\\- Image attachments are shown in mail body.
\\- When replying, email address is included next time for address autocompletion.
\\- Smooth progress reporting for several IMAP tasks (e.g. attachment downloads).
\\- Improved message templates.
\\- Distinguishing between sent and received date.
\\- Fixed several problems with SMTP authentication.
Groupware
\\- Completely rewritten contacts including new fields and 5 different full screen views.
\\- Support for hierarchical contact folders.
\\- Items are editable directly in list view.
\\- CardDAV support for shared contacts.
\\- iMIP/iTIP scheduling support.
\\- Free-busy view.
\\- ACL editing support for CalDAV/CardDAV servers.
\\- Contact import from VCF files, Gmail and Facebook.
\\- Improved street address parsing.
\\- Three ways to pair IM contacts with local contacts (drag and drop, IM contact import wizard, contact context menu).
\\- Attachments for contacts, tasks and events (including CalDAV/CardDAV support).
\\- Support for custom colors of calendar.
\\- Multiday events can now be created in a top area of week view too.
IM
\\- Brand new contact roster with many features.
\\- Contact roster is detachable to separate window.
\\- New IM contact import wizard.
\\- Full support for privacy lists (XEP-0016).
\\- Full support for avatars (XEP-0153).
\\- Improved support for transports (XEP-0100).
\\- File transfer support (XEP-0066).
\\- Support for replying directly from notification window.
\\- Customizable notifications (including sounds).
\\- Option for showing online contacts only.
\\- Contact subscription manager to ease handling multiple authorizations.
Many usability and user interface improvements, optimizations and bug fixes.
### [**1.5.3837.0**](https://www.emclient.com/dist/v1.5.3837/setup.msi)
**Wednesday, December 3, 2008**
\\- Fixed freezing when replying to/forwarding mail with attachments on IMAP.
\\- Fixed opening of EML attachments.
\\- Added support for NTLM authentication for SMTP/IMAP.
\\- Various IMAP optimizations.
\\- Updated Czech localization.
\\- Many bug fixes.
### [**1.5.3789.0**](https://www.emclient.com/dist/v1.5.3789/setup.msi)
**Tuesday, November 25, 2008**
\\- Completely rewritten Outlook import with support for tasks.
\\- New dialog with active operations replacing balloon window.
\\- More accurate progress indicator for POP3 receiving and SMTP sending.
\\- Rewritten Instant Messaging import Wizard.
\\- Added import from iCalendar format (\\*.ics).
\\- Improved CalDAV compatibility.
\\- Instant Messaging usability improvements.
\\- GUI optimizations.
\\- Many bug fixes.
### [**1.1.3530.0**](https://www.emclient.com/dist/v1.1.3530/setup.msi)
**Friday, October 17, 2008**
\\- Fix various problems reported from the previous major update.
### [**1.1.3487.0**](https://www.emclient.com/dist/v1.1.3487/setup.msi)
**Sunday, October 12, 2008**
\\- Fix crash on notification windows.
### [**1.1.3477.0**](https://www.emclient.com/dist/v1.1.3477/setup.msi)
**Saturday, October 11, 2008**
\\- Fix for displaying the account in list view of events.
\\- Fix for changing IM profile.
\\- Other minor fixes.
### [**1.1.3469.0**](https://www.emclient.com/dist/v1.1.3469/setup.msi)
**Saturday, October 11, 2008**
\\- Fix crash after update due to versioning problems.
### [**1.1.3468.0**](https://www.emclient.com/dist/v1.1.3468/setup.msi)
**Saturday, October 11, 2008**
\\- Instant Messaging technical preview.
\\- Improved CalDAV compatibility.
\\- Better google integration.
\\- Improved RSS reader.
\\- New implementation of contacts.
\\- Minor fixes.
### [**1.1.2958.0**](https://www.emclient.com/dist/v1.1.2958/setup.msi)
**Friday, July 18, 2008**
\\- Improved performance of spell checker and fixed several highlighting issues.
\\- Fix several stability and freezing issues reported by our users.
### [**1.1.2919.0**](https://www.emclient.com/dist/v1.1.2919/setup.msi)
**Friday, July 11, 2008**
\\- French localization.
\\- Support for copying and moving events by drag'n'drop in the calendar list view.
\\- Fix crash when \"Automatically show status balloon\" option is used.
\\- Fix crash when creating emails with images.
\\- Fix crash when trying to reply to message imported from Microsoft(R) Outlook.
\\- Fix incorrectly displayed dates on sent messages.
\\- Fix search button behavior.
\\- Fix several database crashes under heavy load.
\\- Minor fixes.
### [**1.1.2888.0**](https://www.emclient.com/dist/v1.1.2888/setup.msi)
**Friday, June 20, 2008**
\\- Fix several bugs reported in the latest version - mostly IMAP crashes and crash when forwarding certain e-mails.
### [**1.1.2878.0**](https://www.emclient.com/dist/v1.1.2878/setup.msi)
**Sunday, June 15, 2008**
\\- Deployment fix.
### [**1.1.2876.0**](https://www.emclient.com/dist/v1.1.2876/setup.msi)
**Sunday, June 15, 2008**
\\- Localization improvements, added german translation.
\\- Fixed \"eM Client blocks shutdown\" bug.
\\- Added new experimental version of spell checker.
\\- Update of backend data libraries
to newer version (solves \"Cannot open database\" bug).
\\- Fixed bug with viewing raw mails on IMAP.
\\- Stability bug fixes.
### [**1.1.2850.0**](https://www.emclient.com/dist/v1.1.2850/setup.msi)
**Wednesday, May 28, 2008**
\\- Association of the .EML files.
\\- Improved localization.
\\- Mail composition UI fixes.
\\- Drag'n'drop behaviour improvements.
\\- Fix renaming folders to a name that already exists.
\\- IMAP move fixes.
\\- Stability bug fixes.
### [**1.1.2816.0**](https://www.emclient.com/dist/v1.1.2816/setup.msi)
**Saturday, May 3, 2008**
\\- Added attachment and communication history.
\\- Added Skype integration.
\\- New organization of Settings dialog.
\\- Scheduling UI improvements.
\\- Added support for custom new mail sounds.
\\- Fixed several localization issues.
\\- Fixed export of e-mails.
\\- Fixed various issues with parsing invalid e-mails.
\\- Improved handling of large mails.
\\- Improved new message notifications.
\\- Improved CalDAV compatibility.
\\- Added manual.
\\- Stability bug fixes.
### [**1.1.2754.0**](https://www.emclient.com/dist/v1.1.2754/setup.msi)
**Saturday, May 3, 2008**
\\- Added expanding of long address lists when displaying message headers.
\\- Improved CalDAV stability and compatibity, added support for multiple calendars on single server.
\\- Czech localization.
\\- Stability bug fixes.
### [**1.1.2665.0**](https://www.emclient.com/dist/v1.1.2665/setup.msi)
**Friday, April 11, 2008**
\\- Save all attachments functionality.
\\- New widget management (Custom RSS and Web widgets can be added).
\\- Improved auto-save, message header information in reading pane
\\- Calendar usability improvements.
\\- Rules fixes.
\\- IMAP bug fixes and enhancements.
\\- Start in Offline Mode when holding Ctrl key.
\\- Account send and receive operations now also check IMAP accounts.
\\- Update functionality fixes.
\\- Scheduling and recurrence fixes optimizations and enhancements.
### [**1.1.2617.0**](https://www.emclient.com/dist/v1.1.2617/setup.msi)
**Thursday, April 3, 2008**
\\- Fixed several issues with automatic updates.
\\- Minor stability fixes.
### [**1.1.2600.0**](https://www.emclient.com/dist/v1.1.2600/setup.msi)
**Monday, March 31, 2008**
\\- Added automatic save functionality for drafts(must be enabled in settings).
\\- Added RSS widgets.
\\- Added localization support.
\\- Added events import from Outlook.
\\- Added save to draft functionality.
\\- Added automatic detection for GMail account settings.
\\- Improved keyboard shortcut and context menu support on many places.
\\- Improved support of large fonts and custom DPI settings.
\\- Improved widget functionality.
\\- Improved columns adjustment.
\\- Fixed several Windows 9x issues.
\\- Fixed bug with wrong date for some timezones.
\\- Fixed bug with multiple Save As... in Send Mail Dialog.
\\- Fixed several bugs in Outlook import.
\\- Fixed updater for Windows Vista.
\\- Fixed saving embedded images.
\\- Fixed tab order on several dialogs.
\\- Many other minor fixes.
### [**1.1.2471.1**](https://www.emclient.com/dist/v1.1.2471/setup.msi)
**Friday, February 29, 2008**
\\- Many compatibility improvements and stability fixes in IMAP protocol.
\\- Added an import support from The Bat!
\\- Added export to EML (experimental).
\\- Fixes for the database layer.
\\- Enhanced import for events from Outlook, scheduling fixes.
\\- UI fixes for mail form, mail list.
\\- Improved responsiveness.
\\- EML import improvements.
### [**1.1.2418.0**](https://www.emclient.com/dist/v1.1.2418/setup.msi)
**Monday, February 18, 2008**
\\- Improved connection error reporting.
\\- Fixed a bug causing instability after reconnecting to IMAP server when connection is lost.
\\- Fixed support for Cyrus-based IMAP servers (still not fully functional due to lack of NAMESPACE extension support).
\\- Fixed displaying of certain HTML mails.
\\- Fixed localization of date/time in calendar to respect settings of the operating system.
\\- Fixed algorithm for determining name for embedded email message attachments.
\\- Fixed UI hangs when viewing plain-text messages on IMAP server.
\\- Respect the \"Include when receiving mails\" account setting.
### [**1.1.2385.1**](https://www.emclient.com/dist/v1.1.2385/setup.msi)
**Saturday, February 9, 2008**
\\- Fixed editing of email filtering rules.
\\- Fixed notifications of reminders more than 52 days in the future.
### [**1.1.2379.3**](https://www.emclient.com/dist/v1.1.2379/setup.msi)
**Tuesday, February 5, 2008**
\\- Added new compact list view mode.
\\- Added option to disable message preview.
\\- Stability bug fixes (mainly IMAP connection issues, recurrences in calendar and reminders).
### [**1.0.2325.0**](https://www.emclient.com/dist/v1.0.2325/setup.msi)
**Tuesday, January 22, 2008**
\\- Stability bug fixes.
### [**1.0.2304.0**](https://www.emclient.com/dist/v1.0.2304/setup.msi)
**Saturday, December 22, 2007**
\\- Stability bug fixes.
### [**1.0.2296.0**](https://www.emclient.com/dist/v1.0.2296/setup.msi)
**Tuesday, December 18, 2007**
\\- Various fixes for offline IMAP.
\\- Improvements in CalDAV debugging and synchronization.
\\- Improved visual clues for drag'n'drop operations.
### [**1.0.2273.0**](https://www.emclient.com/dist/v1.0.2273/setup.msi)
**Tuesday, December 11, 2007**
\\- Fixed bug in the auto-updater.
### [**1.0.2271.1**](https://www.emclient.com/dist/v1.0.2271/setup.msi)
**Tuesday, December 11, 2007**
\\- Stability bug fixes.
### [**1.0.2266.0**](https://www.emclient.com/dist/v1.0.2266/setup.msi)
**Monday, December 10, 2007**
\\- Stability bug fixes.
\\- Fixed U3 support.
### [**1.0.2185.3**](https://www.emclient.com/dist/v1.0.2185/setup.msi)
**Wednesday, November 21, 2007**
\\- Several user interface and stability bug fixes.
### [**1.0.2188.1**](https://www.emclient.com/dist/v1.0.2188/setup.msi)
**Wednesday, November 21, 2007**
\\- Task-related patch.
### [**1.0.2211.0**](https://www.emclient.com/dist/v1.0.2211/setup.msi)
**Tuesday, November 27, 2007**
\\- Stability bug fixes.
## Versatile Email Client
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/homepage#)
# Boost your email Skyrocket your productivity
Get the best email client for Windows, macOS, Android and iOS
for professionals and home users alike.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
## Available for desktop and mobile
eM Client is your best productivity tool on all your devices, no matter if you’re on your laptop,
PC, mobile phone, or tablet.
[Windows\\\\
\\\\
**Designed for seamless use on Windows PCs**\\\\
\\\\
Download](https://www.emclient.com/download?preventMacRedirect=true)
[macOS\\\\
\\\\
**Built to integrate perfectly with your Mac**\\\\
\\\\
Download](https://www.emclient.com/download-mac)
[Android\\\\
\\\\
**Optimized for Android phones and tablets**\\\\
\\\\
Download](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
[iOS\\\\
\\\\
**Ready for your iPhone and iPad**\\\\
\\\\
Download](https://apps.apple.com/app/em-client/id1561166404)
## Master your workflow
Discover unique tools for increased productivity
and better email management.
**Artificial**
**Intelligence**
**Inbox Categories**
**Quick Actions**
**Message encryption**
**Message translation**
**Calendar and Tasks**
**Snooze incoming**
**emails**
**Notes**
[**See**\\\\
**more features**](https://www.emclient.com/features-overview)
## Designed for teams as well
eM Client covers all professional communication needs
for any team or enterprise. eM Client is ideal [**for companies**](https://www.emclient.com/for-companies).
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
## Explore outstanding mix of features
eM Client is a productivity tool with
features far beyond email.
- [**Email**](https://www.emclient.com/features-email)
- [**Calendar and Tasks**](https://www.emclient.com/features-calendar)
- [**Contacts**](https://www.emclient.com/features-contacts)
- [**Notes**](https://www.emclient.com/features-notes)
- [**Chat**](https://www.emclient.com/features-chat)
## All-compatible productivity tool
eM Client's compatibility is unmatched.
Connect to any email service - it will work.
- [**eM Client with Google**\\\\
**Workspace**](https://www.emclient.com/em-client-with-google-workspace)
- [**eM Client with Office**\\\\
**365**](https://www.emclient.com/em-with-microsoft-office-365)
- [**eM Client with**\\\\
**Outlook**](https://www.emclient.com/em-with-outlook)
- [**eM Client with**\\\\
**Exchange**](https://www.emclient.com/em-with-microsoft-exchange)
- [**And many more**](https://www.emclient.com/compatibility)
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
## What our customers say
[Trustpilot](https://www.trustpilot.com/review/emclient.com)
## Trusted by over 100,000 businesses and 2,500,000 users.
[](https://www.rbinternational.com/en/homepage.html)
[](http://www.dpd.ie/)
[](https://www.toyota.co.uk/)
[](http://www.avis.com/)
[](http://www.mcdonaldsarabia.com/)
[](http://www.bca.co.id/)
[](http://www.abeo.com/)
[](http://bgwgroup.com.au/)
[](http://www.anadolubank.com.tr/)
[](http://vacations.aircanada.com/)
[](http://www.fag-bremen.de/)
[eM Client\\\\
Reviews](https://sourceforge.net/software/product/eM-Client/)
#### See how eM Client compares to other products on [SourceForge.net](https://sourceforge.net/software/product/eM-Client/)
## eM Client & Apple Server
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-apple-server#)
# eM Client with macOS Server
eM Client connects with Apple macOS Server in these easy ways.
## Features
Apple's macOS Server with iCal Server, Address Book Server and Mail Server
provide email, calendaring, scheduling and contact management for everyone
from a small workgroup to a large company. eM Client allows you to connect to
Mac OS server easily and serves as a full-featured Windows desktop counterpart.
Automatic configuration of all services
Work with your emails (including Shared folders)
Synchronize your calendars (including Shared calendars)
Manage and synchronize your tasks
Manage and synchronize your contacts
## Settings
Learn how to setup eM Client with macOS Server step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/macOS/emc_img_macOS_01.png \"\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/macOS/emc_img_macOS_02.png \"\")
**Click the \"+ Add account\" button**. The account wizard window will appear. Now simply **enter your macOS Server email address and confirm**. Enter your password and **click Continue**.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/macOS/emc_img_macOS_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/macOS/emc_img_macOS_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/macOS/emc_img_macOS_05.png \"\")
**Select the account avatar** and services which will be available for this account in eM Client and **click Finish**. After this you’re all set - just start using eM Client with all your macOS Server data synchronized.
Any questions or need help? Do not hesitate to contact us.
[**\\[email protected\\]**](https://www.emclient.com/cdn-cgi/l/email-protection#fa93949c95ba9f979996939f948ed4999597)
## Upgrade eM Client License
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/upgrade-emclient-license.aspx?key=#)
# Upgrade your eM Client license to eM Client 10 (from $34.95)
Upgrade your older eM Client to version 10. You will get all subsequent version 10 updates.
Enter the activation key of your older license
Send
Have you lost your activation key? Retrieve it [**here**](https://www.emclient.com/lost-activation-key.aspx).
The number of upgrades shown in the store will match the number of your license's devices. If you wish to upgrade a different number of devices, please contact our Sales team at [\\[email protected\\]](https://www.emclient.com/cdn-cgi/l/email-protection#3744565b524477525a545b5e5259431954585a).
## Money Back Guarantee
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/money-back-guarantee#)
# Money Back Guarantee
eM Client purchase is 100% risk-free!
[](https://www.emclient.com/)
We know that [eM Client](https://www.emclient.com/features-overview) will provide a
great experience for you, so in addition to our free 30-day trial, we also offer a **30-day money**
**back guarantee.**
If for any reason you're unsatisfied with your purchase and you would like a full refund, please submit a
request within 30 days of your purchase.
We will **refund your purchase, no questions asked! \\***
\\* Applies to purchases of 10 licenses or less. For larger purchases, we reserve the right to charge a handling fee.
## eM Client Overview
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-google-workspace#)
# eM Client with Google Workspace
eM Client is a Gmail desktop app with full Google Workspace and Gmail synchronization.
## Features
eM Client is a Google Workspace email client that allows easy configuration and full synchronization
with Gmail and Google Workspace. Sync in this Gmail app for Windows includes email, calendars, contacts and
tasks.
eM Client can replace MS Outlook as a Google mail client,
giving companies the ability to fully utilize Google Workspace's potential.
Automatic configuration of all services
Gmail labels synchronization
Synchronize your calendars (including Shared calendars and Free/Busy view)
Manage and synchronize your tasks (or assign them to your colleagues)
Manage and synchronize your contacts (including GAL)
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with Gmail (Google Workspace) step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_01.png \"\")
Open the account settings via **Menu > Accounts** in this Gmail Windows app.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_02.png \"\")
**Click the \"+ Add account\"** button to open the New Account window. The account wizard window will appear. Now simply enter your Google email address and confirm.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_05.png \"\")
**Select your account avatar** and the services which will be available for this account in eM Client and **click Next**.
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_06.png \"\")
An OAuth authentication will be displayed in a new internet browser window. **Select your Gmail account**, **enter your password and continue**.
7. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_07.png \"\")
OAuth security requires you to confirm giving permission to eM Client to synchronize your account, **scroll down and click Accept** to share data from your account with the application.
Need help or have any questions? Do not hesitate to contact us.
[**\\[email protected\\]**](https://www.emclient.com/cdn-cgi/l/email-protection#0b62656d644b6e666867626e657f25686466)
## Lost Activation Key
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/lost-activation-key#)
# Lost Activation Key
Have you lost your activation key?
Fill in your email address and we will send you
your activation key:
## eM Client with IceWarp
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-icewarp-mail-server#)
# eM Client with IceWarp
eM Client is a desktop email client with full IceWarp Server synchronization.
## Features
IceWarp Mail Server is a communication and collaboration software
providing secure and reliable solutions for email, calendars, tasks,
and contacts. eM Client allows customers to access all data and serves
as a full-featured desktop counterpart for the IceWarp platform.
Automatic configuration of all services
Work with your emails (including Shared folders, Public folders)
Synchronize your calendars (including Shared calendars and Free/Busy view)
Manage and synchronize your tasks (or assign them to your colleagues)
Manage and synchronize your contacts (including Shared folders and GAL/OAB)
Chat with your colleagues
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with IceWarp step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/IceWarp/emc_img_IceWarp_01.png \"\")
Using **SmartDiscover**, you can configure the IceWarp Mail Server to automatically synchronize all available services with eM Client (email, calendars, tasks, contacts, notes, chat).
To set up the account open the account settings in **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/IceWarp/emc_img_IceWarp_02.png \"\")
**Click the \"+ Add account\" button** to open the **New Account window**. The account wizard window will appear. Now simply enter your IceWarp email address and confirm. Automatic setup will then use the AutoDiscover feature to detect your server settings. Enter your password and **click Continue**.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/IceWarp/emc_img_IceWarp_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/IceWarp/emc_img_IceWarp_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/IceWarp/emc_img_IceWarp_05.png \"\")
Now you can **choose your avatar** and what services you want to use in eM Client and **click Finish** to start using eM Client with your IceWarp account.
Any questions or need help? Do not hesitate to contact us.
[**\\[email protected\\]**](https://www.emclient.com/cdn-cgi/l/email-protection#86efe8e0e9c6e3ebe5eaefe3e8f2a8e5e9eb)
## Unsubscribe from Emails
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/unsubscribe#)
# Unsubscribe
Do you want to stop receiving emails from us? Just unsubscribe your email address here.
Your Email Address
Unsubscribe
## eM Client with iCloud
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-icloud#)
# eM Client with iCloud
eM Client is a desktop email client with full iCloud synchronization.
## Features
Easily connect to iCloud using eM Client, and access your data from
a Windows computer. eM Client will synchronize your iCloud calendars,
contacts and emails. Finally, you will be able to use iCloud
on Windows with the convenience of a desktop application.
Automatic configuration of all services
Work with your emails (including Shared folders)
Synchronize your calendars (including Shared calendars)
Manage and synchronize your contacts
## Settings
Learn how to setup eM Client with iCloud step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/iCloud/emc_img_iCloud_01.png \"\")
To connect your iCloud account you will need to generate an **App-specific password** for eM Client. For more information please refer to Apple's [official guide](https://support.apple.com/HT204397).
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/iCloud/emc_img_iCloud_02.png \"\")
Open the account settings via **Menu > Accounts**.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/iCloud/emc_img_iCloud_03.png \"\")
**Click the \"+ Add account\" button** to open the **New Account window**. The account wizard window will appear. Now simply enter your iCloud email address and confirm. Then insert your App-specific password and **click Continue**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/iCloud/emc_img_iCloud_04.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/iCloud/emc_img_iCloud_05.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/iCloud/emc_img_iCloud_06.png \"\")
**Select your account avatar** and the services which will be available for this account in eM Client and **click Finish**. After this **you’re all set** \\- just start using eM Client with all your iCloud data synchronized.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client Partner Program
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/partner-program#)
# Come on board - join the eM Client Partner Program
Distribute eM Client to your customers and gain one of the biggest commissions in the industry.
[Become a Partner](https://www.emclient.com/partner-program#BecomeAReseller)
- [Overview](https://www.emclient.com/partner-program#)
- [Premium Partner Finder](https://www.emclient.com/premium-partner-finder)
- [Documents](https://www.emclient.com/marketing-materials-and-documents)
- [Success Stories](https://www.emclient.com/success-stories)
- [FAQ](https://www.emclient.com/reseller-faq)
## How it works
Provide your customers with an elite email solution and productivity tool.
As eM Client Partner you can distribute eM Client
and earn high commissions from every sale you make.
Register as our official Partner and gain access to License
Manager
Exchange money for credits with exchange rate:
1 USD = 1 Credit
Issue licenses with your Partner price and manage them in License Manager
Sell licenses to end users and gain profit
**Apply now to get access to our [License Manager](https://licensemanager.emclient.com/)**
**Use our official [marketing materials](https://www.emclient.com/marketing-materials-and-documents) to sell eM Client**
**Earn one of the highest commissions on the market**
## Why partner with eM Client?
- We use a credit system in our Partner Program
- As soon as your customer has paid, you receive your commission
- The more you sell, the bigger your profit
- The standard margin is 30%
## Partnership levels
Explore our partnership levels and find the best fit for your business.
| |  |  |  |
| --- | --- | --- | --- |
| Sales discount/margin | **30%** | **40%** | **45%** |
| License Manager account |  |  |  |
| License and License Upgrade products |  |  |  |
| Marketing materials |  |  |  |
| Newsletters |  |  |  |
| Partner promotions |  |  |  |
| NFR Licenses (upon the first credit purchase) | **2** | **5** | **10** |
| Read more |
| Special or custom promotion campaigns |  |  |  |
| Premium Partner badge |  |  |  |
| Coordinated marketing plan |  |  |  |
| Partner Finder listing |  |  |  |
| Sale leads |  |  |  |
| On-demand training |  |  |  |
| Partner case study |  |  |  |
| Number of annual sales required | **\\-** | **3** | **3** |
| Annual credit purchases required \\* | **\\-** | **2,000 USD** | **4,000 USD** |
| \\* Yearly requirements are calculated within a calendar year (Jan - Dec) |
**Searching for eM Client Partners?**
[**Try our Premium Partner Finder**](https://www.emclient.com/premium-partner-finder).
## Become an eM Client Partner
Fill in this short form and apply to the eM Client Partner Program.
**Full name**
**Email**
**Address 1**
**Address 2**
**Company**
**City**
**Country**
AfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCanary IslandsCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongo (Brazzaville)Congo, (Kinshasa)Cook IslandsCosta RicaCroatiaCubaCuracaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard and Mcdonald IslandsHoly See (Vatican City State)HondurasHong Kong, SAR ChinaHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKnights of MaltaKorea (North)Korea (South)KuwaitKyrgyzstanLao PDRLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacao, SAR ChinaMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States ofMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayNot selectedOmanOtherPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint HelenaSaint Kitts and NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent and GrenadinesSaint-BarthélemySaint-Martin (French part)SamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan Mayen IslandsSwazilandSwedenSwitzerlandSyrian Arab Republic (Syria)Taiwan, Republic of ChinaTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuela (Bolivarian Republic)Viet NamVirgin Islands, USWallis and Futuna IslandsWestern SaharaYemenYugoslaviaZaireZambiaZimbabwe
Become a Partner
## After you apply:
1. We will get in touch with you for a short introduction, so you can ask any questions and/or make special requests.
2. We will set up an account for you in our License Manager.
3. Log into your account and top up your account with credit.
4. You are ready to start selling eM Client and earn profit!
[iframe](https://td.doubleclick.net/td/rul/996673209?random=1753196990640&cv=11&fst=1753196990640&fmt=3&bg=ffffff&guid=ON&async=1>m=45be57i1z86488174za200zb6488174zd6488174&gcd=13l3l3l3l1l1&dma=0&tag_exp=101509157~103116026~103200004~103233427~104684208~104684211~104921715~104921717~104952209~104952211&u_w=1280&u_h=720&url=https%3A%2F%2Fwww.emclient.com%2Fpartner-program&hn=www.googleadservices.com&frm=0&tiba=Partner%20Program%20%7C%20eM%20Client&npa=0&pscdl=noapi&auid=843303469.1753196990&uaa=x86&uab=64&uafvl=Chromium%3B139.0.7258.5%7CNot%253BA%253DBrand%3B99.0.0.0&uamb=0&uam=&uap=Windows&uapv=10.0&uaw=0&fledge=1&_tu=Cg)
## eM Client Marketing
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/marketing-materials-and-documents#)
# Documents
Use any of these materials to promote eM Client, get new customers and educate your current audience. See our [**blog**](https://www.emclient.com/blog) posts and [**YouTube**](https://youtube.com/emclientworldwide) videos for additional content that you can share via your social media channels.
[Become a Partner](https://www.emclient.com/partner-program#BecomeAReseller)
- [Overview](https://www.emclient.com/partner-program)
- [Premium Partner Finder](https://www.emclient.com/premium-partner-finder)
- [Documents](https://www.emclient.com/marketing-materials-and-documents#)
- [Success Stories](https://www.emclient.com/success-stories)
- [FAQ](https://www.emclient.com/reseller-faq)
- **eM Client Partner Agreement**
_Terms and conditions of the Partner Program_
[Download](https://www.emclient.com/docs/emclient-partner-agreement.pdf)
- **How to issue your first license**
_A core guide to the license issuing process_
[Download](https://www.emclient.com/docs/eM%20Client%20-%20How%20to%20issue%20your%20first%20license.pdf)
- **How to update a license**
_An important guide to the license upgrade process_
[Download](https://www.emclient.com/docs/eM%20Client%20-%20How%20to%20upgrade%20a%20license.pdf)
- **eM Client for companies (flyer)**
_A detailed product description for business decision makers_
[Download](https://www.emclient.com/docs/eM%20Client%20-%20For%20companies%20flyer.pdf)
- **eM Client with Google Workspace**
_A brief 2-page flyer with benefits for G Suite users_
[Download](https://www.emclient.com/docs/eM%20Client%20-%20Google%20Workspace.pdf)
- **eM Client with Microsoft 365**
_A brief 2-page flyer with benefits for Microsoft 365 users_
[Download](https://www.emclient.com/docs/eM%20Client%20-%20Microsoft%20365.pdf)
- **Media Kit**
_Our standard marketing kit including banners, logos, boxshots, etc._
[Download](https://www.emclient.com/docs/eM%20Client%20Media%20Kit.zip)
## Partner Program FAQs
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/reseller-faq#)
# Frequently Asked Questions
Want to know more about our Partner Program? Here you'll find the answers to the most common questions. Otherwise feel free to contact us!
[Become a Partner](https://www.emclient.com/partner-program#BecomeAReseller)
- [Overview](https://www.emclient.com/partner-program)
- [Premium Partner Finder](https://www.emclient.com/premium-partner-finder)
- [Documents](https://www.emclient.com/marketing-materials-and-documents)
- [Success Stories](https://www.emclient.com/success-stories)
- [FAQ](https://www.emclient.com/reseller-faq#)
**How do I become a partner?**
The first step is to fill out the sign-up form on the Overview page.
**What are the steps in the process of becoming a partner?**
- Fill out the short form on Overview page
- We will then get in touch with you so you can ask any questions and/or make requests
- We set up an account for you in our Licensing system
- You top up your account with credit
- You’re ready to start selling eM Client!
**How does the credit system work?**
It works in the same way as any prepaid credit system. You top up your account with credit, which you can use to buy licenses for your customers. Credit value is set to 1 credit = 1 USD.
**How do I top up my account with credit?**
Go to [**this URL**](https://store.payproglobal.com/checkout?products[1][id]=81781&products[1][qty]=100&page-template=17183&billing-email=) and follow the instructions. Please make sure to use the same email address which you’ve registered your reseller account with.
**Can I use your banners, logos, etc.?**
Absolutely! Feel free to download and use any banner available in the section “Documents”.
**How do I sell the license to a customer?**
Please refer to our reseller guide in section “Documents”.
**The license activation process is not successful, what could be the issue?**
Please follow these steps:
- Make sure you are using the correct activation key
- Check that your firewall or antivirus is not blocking the connection
- Check the settings of your proxy server if you are using one
- If none of the above helped, get in touch with us at [reseller@emclient.com](mailto:reseller@emclient.com)
**I have made a mistake in the process of issuing the license, what should I do?**
In this case please get in touch with us with as much info as you can, e.g. what you wish to change, how you want it to change and why you want to change it.
## eM Client & Office 365
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-microsoft-office-365#)
# eM Client with Microsoft 365
eM Client is a desktop email client with full Microsoft Office 365 synchronization.
All Microsoft Office 365 users finally have a choice of what email client they prefer to use.
## Features
eM Client integrates email, calendars, tasks, contacts and notes in a clean
and simple desktop app.
Apart from all the standard features that you know from Outlook,
eM Client is the only email app on the market
with the full support of server-side rules and search, shared email and calendar folders, instant message translation,
Snooze and “Watch for replies” features + easy to use tools for a company-wide email encryption (PGP and S/MIME).
Plus, it works seamlessly with [**Gmail and Google Workspace**](https://www.emclient.com/em-with-google-workspace) or any other email service.
Automatic configuration of all services
Work with your emails (including Shared folders, Public folders, etc.)
Synchronize your calendars (including Shared calendars and Free/Busy view)
Manage and synchronize your tasks
Manage and synchronize your contacts (including OAB)
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with Office 365 step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/office365/emc_img_Office365_01.png \"\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/office365/emc_img_Office365_02.png \"\")
**Click the \"+ Add account\"** button to open the **New Account window**. The account wizard window will appear. Now simply enter your Office 365 email address and confirm.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/office365/emc_img_Office365_04.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/office365/emc_img_Office365_05.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/office365/emc_img_Office365_06.png \"\")
Now you can choose your account avatar and what services you want to use in eM Client. **Click Finish** to continue to authentication.
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/office365/emc_img_Office365_03.png \"\")
The OAuth window will pop up to take your password, this means you are giving the password to the mail server directly instead of it being stored in eM Client. After you log in **you're all set** to start using eM Client connected to your Office 365 account.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client with Outlook
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-outlook#)
# eM Client with Outlook
eM Client is a desktop email client with full Outlook synchronization.
## Features
eM Client is a great solution for every Outlook.com user who
prefers using a desktop client and all its advantages and comfort.
With eM Client all your emails, contacts and calendars on Outlook.com
can comfortably and reliably be synced to your computer.
Automatic configuration of all services
Synchronize your calendars (including Shared calendars and Free/Busy view)
Manage and synchronize your tasks
Manage and synchronize your contacts
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with Outlook step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/outlook/emc_img_outlook_01.png \"\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/outlook/emc_img_outlook_02.png \"\")
**Click the \"+ Add account\" button** to open the **New Account window**. The account wizard window will appear. Now simply enter your Outlook.com email address and **confirm**.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/outlook/emc_img_outlook_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/outlook/emc_img_outlook_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/outlook/emc_img_outlook_05.png \"\")
Now you can **choose your account avatar** and what services you want to use in eM Client and **click Finish**.
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/outlook/emc_img_outlook_06.png \"\")
An OAuth authentication window will be displayed requiring your password. **Enter your password** and click **Sign In**.
7. [](https://www.emclient.com/assets/img/localized/en/compatibility/outlook/emc_img_outlook_07.png \"\")
OAuth security requires you to confirm giving permission to eM Client to synchronize your account, so **click Yes** to share data from your account with the application.
**You're all set** to start using eM Client connected to your Outlook.com account.
Any questions or need help? Do not hesitate to contact us.
[**\\[email protected\\]**](https://www.emclient.com/cdn-cgi/l/email-protection#f39a9d959cb3969e909f9a969d87dd909c9e)
## eM Client for Exchange
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-microsoft-exchange#)
# eM Client with Microsoft Exchange
eM Client is a desktop email client with full MS Exchange synchronization.
## Features
eM Client can be set up with Microsoft Exchange and replace Outlook,
syncing your emails, contacts, calendars and tasks. This allows you to fully utilize
all the functionalities that your current MS Exchange account has to offer while not
being limited to using just Outlook.
eM Client supports Microsoft Exchange 2007 and newer.
Automatic configuration of all services
Work with your emails (including Shared folders, Public folders, etc.)
Synchronize your calendars (including Shared calendars and Free/Busy view)
Manage and synchronize your tasks
Manage and synchronize your contacts (including OAB)
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with MS Exchange step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_01.png \"\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_02.png \"\")
**Click the \"+ Add account\" button** to open the New Account window. The account wizard window will appear.
For **manual setup**, continue to step 3.
For **automatic setup** simply enter your MS Exchange email address, confirm and skip to step 4.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_03.png \"\")
For manual setup of MS Exchange account select the **Mail > Exchange** option in the New Account window instead of the Automatic setup and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_04.png \"\")
**Type in your MS Exchange email address** for both the **Email and Username fields**, then **enter your password** and **click Next**.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_06.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_07.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
7. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_08.png \"\")
Now you can choose your account avatar and what services you want to use in eM Client. **Click Finish** to continue to authentication.
8. [](https://www.emclient.com/assets/img/localized/en/compatibility/Exchange/emc_img_MSExchange_05.png \"\")
The OAuth window for **Multi-Factor Authentication** pop up to take your password instead of being stored in eM Client.
After you log in **you're all set** to start using eM Client connected to your MS Exchange account.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
[iframe](https://td.doubleclick.net/td/rul/996673209?random=1753196990735&cv=11&fst=1753196990735&fmt=3&bg=ffffff&guid=ON&async=1>m=45be57i1z86488174za200zb6488174zd6488174&gcd=13l3l3l3l1l1&dma=0&tag_exp=101509157~103116026~103200004~103233427~104684208~104684211~104921715~104921717~104952209~104952211&u_w=1280&u_h=720&url=https%3A%2F%2Fwww.emclient.com%2Fem-with-microsoft-exchange&_ng=1&hn=www.googleadservices.com&frm=0&tiba=Email%20Client%20for%20Microsoft%20Exchange%20%7C%20eM%20Client&npa=0&pscdl=noapi&auid=61823973.1753196990&uaa=x86&uab=64&uafvl=Chromium%3B139.0.7258.5%7CNot%253BA%253DBrand%3B99.0.0.0&uamb=0&uam=&uap=Windows&uapv=10.0&uaw=0&fledge=1&_tu=Cg)
## Lifetime Upgrades for eM Client
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/lifetime-upgrades#)
# Purchase the Lifetime Upgrades for eM Client (from $90.00)
With Lifetime Upgrades, you'll get all future versions and updates of eM Client.
Activation key of your license
Purchase License
Have you lost your activation key? Retrieve it [**here**](https://www.emclient.com/lost-activation-key.aspx).
The number of upgrades shown in the store will match the number of your license's devices. If you wish to upgrade a different number of devices, please contact our Sales team at [sales@emclient.com](mailto:sales@emclient.com).
[iframe](https://td.doubleclick.net/td/rul/996673209?random=1753196989960&cv=11&fst=1753196989960&fmt=3&bg=ffffff&guid=ON&async=1>m=45be57l0h2z86488174za200zb6488174zd6488174&gcd=13l3l3l3l1l1&dma=0&tag_exp=101509157~103116026~103200004~103233427~104684208~104684211~104921715~104921717~104948813~104952209~104952211&u_w=1280&u_h=720&url=https%3A%2F%2Fwww.emclient.com%2Flifetime-upgrades&_ng=1&hn=www.googleadservices.com&frm=0&tiba=Buy%20lifetime%20upgrades%20%7C%20Get%20all%20updates%20%7C%20eM%20Client&npa=0&pscdl=noapi&auid=1437185712.1753196989&uaa=x86&uab=64&uafvl=Chromium%3B139.0.7258.5%7CNot%253BA%253DBrand%3B99.0.0.0&uamb=0&uam=&uap=Windows&uapv=10.0&uaw=0&fledge=1&_tu=Cg)
## eM Client Welcome
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/thankyou#)
# Congratulations!
You've just installed the last email client you will ever need.
### Get more productive
Find ways to use eM Client more effectively and stay on top of what's coming in the future! Visit our [blog](https://www.emclient.com/blog) to see tips, tricks and announcements.
* * *
### Welcome to eM Client community
You can follow us on [Facebook](http://www.facebook.com/eMClient) and [Twitter](http://twitter.com/emclient).
We also have an active user community on our [Forum](https://forum.emclient.com/).
* * *
### Spread the word
Don't forget to tell all your friends about your new email client. They will love it just as much as you
will.
## eM Client Password Reset
eM Client License Manager
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## eM Client & SmarterMail
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-smartermail-server#)
# eM Client with SmarterMail
eM Client is a desktop email client with full SmarterMail synchronization.
## Features
SmarterMail is a Windows mail collaboration and live chat server. eM Client can be used in place of or in conjunction with the SmarterMail web interface. eM Client works seamlessly with SmarterMail to sync emails, contacts, calendars, and tasks and allows access to SmarterMail's instant messaging to offer real-time communication.
Work with your emails while offline
No configuration required
Synchronize your calendars and contacts
Chat with your colleagues
## Settings
Learn how to setup eM Client with SmarterMail step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/SmarterMail/emc_img_SmarterMail_01.png \"New Account\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/SmarterMail/emc_img_SmarterMail_02.png \"New Account\")
**Click the \"+ Add account\" button** to open the **New Account window**. The account wizard window will appear. Now simply enter your SmarterMail email address and **confirm**.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/SmarterMail/emc_img_SmarterMail_03.png \"Enter the name of your choise\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/SmarterMail/emc_img_SmarterMail_04.png \"All set\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/SmarterMail/emc_img_SmarterMail_05.png \"All set\")
Now you can **choose your account avatar** and what services you want to use in eM Client and **click 'Finish'** to start using eM Client with your SmarterMail account.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client Press Coverage
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/press-coverage-2#)
# Press Coverage - Archive
[**Back to the newest articles**](https://www.emclient.com/press-coverage)
guru99.com
Dec 201923
## [17 BEST Outlook Alternatives in 2020 \\[Free/Paid\\]](https://www.guru99.com/best-alternative-outlook.html)
eM Client is a strong competitor of Outlook that has a easy-to-use interface. This application helps you to manage email, calendar, contacts, and tasks. It can be used for Windows and Mac.
[**Read more...**](https://www.guru99.com/best-alternative-outlook.html)
techradar.com
Dec 20193
## [Best email clients of 2020](https://www.techradar.com/best/best-email-clients)
It offers a wide array of features, including a calendar, contacts and chat. Support is provided for all the major email services including Gmail, Yahoo, iCloud and Outlook.com. The latest version of eM Client (7.2) also offers PGP encryption, live backup, basic image editing capabilities and auto-replies for Gmail.
[**Read more...**](https://www.techradar.com/best/best-email-clients)
techradar.com
Dec 20193
## [The best free email client 2020: manage all your email accounts in one place](https://www.techradar.com/news/free-email-client)
eM Client makes it easy to migrate your messages from Gmail, Exchange, iCloud and Outlook.com - just enter your email address and the client will adjust the appropriate settings for you. eM Client can also import your contacts and calendar, and it's easy to deselect these options if you'd prefer to manage them separately.
[**Read more...**](https://www.techradar.com/news/free-email-client)
windowscentral.com
Nov 20194
## [Best Email Apps for Windows 10 in 2019](https://www.windowscentral.com/best-email-apps-windows-10)
With plenty of customization options - including those for behavior and appearance - and support for popular email services, you can easily make it feel like you've been using eM Client for years. An update added PGP encryption support for anyone who needs to send encrypted emails, plus live backup will now run while you continue working within the app. A free version without all features is available, though the Pro version is a one-time buy.
[**Read more...**](https://www.windowscentral.com/best-email-apps-windows-10)
windowsreport.com
Oct 201911
## [Download eM Client for Windows: Your email client in 2020](https://windowsreport.com/em-client-review/)
There are many great email clients on the market that allow us to easily check our emails. However, if you’re looking for an email client that offers advanced features, you might want to consider eM Client.
eM Client was first released almost 10 years ago, and over the years it became one of the most advanced email clients.
[**Read more...**](https://windowsreport.com/em-client-review/)
predictiveanalyticstoday.com
Jul 201927
## [eM Client](https://www.predictiveanalyticstoday.com/em-client/)
eM Client is a full-featured e-mail client with a modern and easy to use interface; it offers calendar, tasks, contacts, and chat, and it is compatible with major platforms like Gmail, iCloud, etc.
[**Read more...**](https://www.predictiveanalyticstoday.com/em-client/)
windowscentral.com
Jul 201920
## [Best Email Apps for Windows 10 in 2019](https://www.windowscentral.com/best-email-apps-windows-10)
With plenty of customization options - including those for behavior and appearance - and support for popular email services, you can easily make it feel like you've been using eM Client for years. A recent update added PGP encryption support for anyone who needs to send encrypted emails, plus live backup will now run while you continue working within the app. A free version without all features is available, though the Pro version is a one-time buy.
[**Read more...**](https://www.windowscentral.com/best-email-apps-windows-10)
lifewire.com
Jun 201915
## [6 Best Free Windows Email Programs for 2019](https://www.lifewire.com/top-free-windows-email-programs-1174215)
eM Client is a free email program for Windows that has a clean, updated interface, works smoothly, and is great for anyone wanting a straightforward email program with advanced features.
[**Read more...**](https://www.lifewire.com/top-free-windows-email-programs-1174215)
thewindowsclub.com
Jun 20197
## [Best Free Email Clients for Windows 10 PC](https://www.thewindowsclub.com/free-email-clients-for-windows-10)
The primary goal of eM Client is offering contextual information from your emails. Not only you get to see about the sender, but also it takes a look into communication history, attachment history, and agenda which can save a lot of time for anyone.
[**Read more...**](https://www.thewindowsclub.com/free-email-clients-for-windows-10)
techradar.com
May 201921
## [The best free email client 2019: the easiest way to manage your messages](https://www.techradar.com/news/the-best-free-email-client)
eM Client makes it easy to migrate your messages from Gmail, Exchange, iCloud and Outlook.com - just enter your email address and the client will adjust the appropriate settings for you. eM Client can also import your contacts and calendar, and it's easy to deselect these options if you'd prefer to manage them separately.
[**Read more...**](https://www.techradar.com/news/the-best-free-email-client)
techwiser.com
May 201914
## [Best Free Outlook Alternatives for Windows 10](https://techwiser.com/outlook-alternatives-for-windows-10/)
After all the chaos, I finally found the best email client to use on Windows. eM Client is the one I ended up using and I have a number of reasons why. First of all, it has the same Outlook kind of design. Mostly, every app in this list follows the same conventional email client app design. The reason is familiarity. Most of the experienced users love the email the conventional way. You can easily manage everything on one screen.
[**Read more...**](https://techwiser.com/outlook-alternatives-for-windows-10/)
ionos.co.uk
Apr 201917
## [Outlook: free alternatives at a glance](https://www.ionos.co.uk/digitalguide/e-mail/technical-matters/free-alternatives-to-microsoft-outlook/)
The program supports all major basic services, including Gmail, Exchange, iCloud, and Outlook. The list of supported email technologies also includes POP3, SMTP, IMAP, EWS, and AirSync. Some additional features such as the translation function and the extremely fast full test search function make everyday work easier. Secure communication is ensured via SSL/TLS standards, encryption is via S/MIME.
[**Read more...**](https://www.ionos.co.uk/digitalguide/e-mail/technical-matters/free-alternatives-to-microsoft-outlook/)
macoszon.com
Apr 201912
## [8 Best Mail Apps for Mac](https://www.macoszon.com/best-mail-apps-for-mac/)
eM Client is a user-friendly mail app for Mac PC and Windows computer. It is developed as an alternative of existing email client apps. For single device user, eM Client is available for free. However, single user can enjoy more features by upgrading to eM Client Pro. As you buy eM Client for more devices, you will get more discount in its purchase price.
[**Read more...**](https://www.macoszon.com/best-mail-apps-for-mac/)
themacsmack.com
Apr 201910
## [Best Features and Pricing Review of eM Client for Mac](https://themacsmack.com/em-client-for-mac/)
eM Client for Mac is a beneficial and fully featured popular email client app for your Mac. However, eM Client android is a fully-featured famous email client program that comes with a modern and easy-to-use methodology and provides many convenient features to easily manage your calendar, tasks, contacts, and chat.
[**Read more...**](https://themacsmack.com/em-client-for-mac/)
techradar.com
Mar 201928
## [Best email client of 2019](https://www.techradar.com/news/best-email-client)
This alternative email client is trusted and used by Fortune 500 companies which include Avis, McDonald’s and Toyota.
[**Read more...**](https://www.techradar.com/news/best-email-client)
gizrom.com
Mar 201927
## [EM Client For Mac Review: A Must Use Mail App](https://www.gizrom.com/em-client-for-mac/)
It is certainly one of the best email clients available, if you feel comfortable moving out of the Apple ecosystem it will certainly be a great trade-off. With the new features you can get, it is a great app to switch to. Although it has some of its downsides, considering the new features it provides, it is always better to switch to eM Client.
[**Read more...**](https://www.gizrom.com/em-client-for-mac/)
macmetric.com
Mar 20192
## [eM Client for Mac Review, Features and Pricing](https://macmetric.com/em-client-for-mac-review/)
You might have heard about eM Client as a popular email client app for Windows. Well, eM Client is a fully-featured email client program that comes with a modern and easy-to-use interface and provides many features to also manage your calendar, tasks, contacts and chat. Until now it was specifically optimized to run on Windows 10, 8 and 7 but the exciting announcement is that eM Client for Mac has been officially released and is now available on the market.
[**Read more...**](https://macmetric.com/em-client-for-mac-review/)
macworld.co.uk
Feb 201927
## [Best free email for Macs 2019](https://www.macworld.co.uk/feature/mac-software/best-free-email-mac-3644433/)
eM Client has been a free email client for Windows for some time but a Mac version has only launched in January 2019! The developers say it’s fully integrated into the operating system and it works with Calendar, Mail and Contacts.
[**Read more...**](https://www.macworld.co.uk/feature/mac-software/best-free-email-mac-3644433/)
technadu.com
Feb 20198
## [Outlook Alternatives 2019: 10 Email Clients for Professionals](https://www.technadu.com/outlook-alternatives/56152/)
We recommend eM Client to users who don’t have megatons of email accounts. This free platform has a great desktop app for both Windows and Mac. It allows you to sort your email accounts in separate windows, and also in a universal inbox. We found eM Client a very manageable platform for its compact and clean design. It also features an instant chat pane, a drop-down calendar, and a contact list.
[**Read more...**](https://www.technadu.com/outlook-alternatives/56152/)
software.informer.com
Jan 201915
## [eM Client 7.2 - Access your email accounts and chat with your contacts from desktop](https://em-client.informer.com/)
eM Client is a powerful and feature-rich e-mail client. It’s one of the most comprehensive tools of its kind, as it includes a lot of handy additional tools and supports a lot of useful features and functions. On top of all this, it’s also completely free.
[**Read more...**](https://em-client.informer.com/)
Windows Central
Jan 201914
## [Best Email Apps for Windows 10 in 2019](https://www.windowscentral.com/best-email-apps-windows-10?_ga=2.195170469.843501430.1548161136-23732263.1542976210)
The flow of email headed your way never abates, and you need a robust and easy-to-use Windows 10 app to help you manage it all. The Mail app that comes with Windows 10 is more than enough for a lot of people, but there are hundreds of other email apps vying for your attention. To help you decide which is best suited for you, we rounded up a bunch of the best out there that work with Windows 10.
[**Read more...**](https://www.windowscentral.com/best-email-apps-windows-10?_ga=2.195170469.843501430.1548161136-23732263.1542976210)
maketecheasier.com
Jan 20197
## [5 Great Outlook Alternatives for All Platforms](https://www.maketecheasier.com/best-outlook-alternative/)
Where other clients tend to look and feel a bit “20 years ago”, eM Client feels decidedly of this day and age. It has a great dark theme option too, and the only thing we can really say against it is that the free version limits you to using it with just two email accounts (the unlimited/commercial version is $50).
[**Read more...**](https://www.maketecheasier.com/best-outlook-alternative/)
lifewire
Dec 201815
## [Top 6 Free Windows Email Programs for 2018](https://www.lifewire.com/top-free-windows-email-programs-1174215)
eM Client is a free email program for Windows that has a very clean and updated interface, works smoothly, and is great for anyone wanting a straightforward email program.This free software comes with advanced features, too.
[**Read more...**](https://www.lifewire.com/top-free-windows-email-programs-1174215)
getmailbird.com
Dec 20184
## [The 3 Best eM Client Alternatives for Windows 2018](https://www.getmailbird.com/best-em-client-alternatives-for-windows/)
Are you a current eM Client user? Did you come to the end of your 30-day trial, only to discover that you have to register a license? For some, that’s enough to turn them away from eM Client altogether. Maybe you have more than two email accounts and the fee per device for a Pro upgrade is too steep for you. Whatever your reason for ditching or avoiding eM Client, we’ve rounded up the best alternatives to this email client on Windows to help you find the perfect option for you.
[**Read more...**](https://www.getmailbird.com/best-em-client-alternatives-for-windows/)
zapier.com
Oct 20184
## [The 15 Best Email Apps for 2018](https://zapier.com/blog/best-email-app/)
The best email apps help you manage the most important aspects of your digital life without making them more complicated. Some let you turn your inbox into a to-do list. Others are deeply customizable, giving you greater control. What makes the best email apps different from one another, and which one is right for you?
[**Read more...**](https://zapier.com/blog/best-email-app/)
techradar.com
Sep 201824
## [The best free email client 2018](https://www.techradar.com/news/the-best-free-email-client)
If you use more than one email account, as most of us do, the right free email client will really take the hassle out of managing your messages. This is particularly true if those accounts are with different providers, which would otherwise require you to have several browser tabs open at once.
[**Read more...**](https://www.techradar.com/news/the-best-free-email-client)
cloudpro.co.uk
Jun 201821
## [Best desktop email clients 2018](https://www.cloudpro.co.uk/collaboration/email/7539/best-desktop-email-clients-2018)
Web-based email has never been so popular yet there are plenty of headaches associated with having to be online to read your messages. Even the best cloud services out there struggle to replicate the ease of use that desktop-based clients bring, whether it be easily backing up emails, accessing attachments offline, or simply offering the same flexibility when it comes to capacity.
[**Read more...**](https://www.cloudpro.co.uk/collaboration/email/7539/best-desktop-email-clients-2018)
the new york times
Jun 20184
## [Replacing the Dead ‘Live Mail’](https://www.nytimes.com/2018/06/04/technology/personaltech/replacing-the-dead-live-mail.html)
Windows Live Mail 2012 has been retired, but several other desktop programs can manage your inbox if you don’t want to wade in with a web browser.
[**Read more...**](https://www.nytimes.com/2018/06/04/technology/personaltech/replacing-the-dead-live-mail.html)
neowin.net
May 201817
## [eM Client 7.1.32792 \\[Update\\]](https://www.neowin.net/news/em-client-7132772/)
eM Client is a full featured e-mail client with a modern and easy to use interface. eM Client also offers calendar, tasks, contacts and chat. eM Client supports all major services including Gmail, Exchange, iCloud, and Outlook.com. You can easily import your data from most of the other e-mail clients. This includes Microsoft Outlook, Outlook Express, Windows Mail, Windows Live Mail, Thunderbird, The Bat and more. eM Client fully supports touch devices like touch-enabled laptops, tablets and hybrid devices. Use your email client easily in a modern way.
[**Read more...**](https://www.neowin.net/news/em-client-7132772/)
TechRadar.com
Jan 20184
## [The best free\\ email client 2018: manage your messages and diary appointments](https://www.techradar.com/news/the-best-free-email-client)
eM Client has been around for nearly 10 years now, and throughout that long
development it's evolved into the best free email client for Windows. eM Client makes it easy to
migrate your messages from Gmail, Exchange, iCloud and Outlook.com, with fast searching and
integrated calendaring and contacts. There's an integrated chat app too, with support for common
platforms including Jabber and Google Chat.
[**Read more...**](https://www.techradar.com/news/the-best-free-email-client)
VPNPick.com
Dec 20178
## [The Best Free\\ Software of 2017](http://vpnpick.com/em-client-review/)
eM Client is a comprehensive email client that gives you the chance to manage all
your email account from a single, user-friendly interface. There are many features that allow you to
read, send and manage email messages effectively. It is the ideal solution to manage several email
accounts simultaneously as it helps you to save time and to organize your communications and tasks
to boost your productivity. The interface is advanced, yet easy to use and all the features
available are designed to improve the way in which you handle your emails.
[**Read more...**](http://vpnpick.com/em-client-review/)
WindowsReport.com
Oct 201726
## [Best Windows 10\\ Email Clients and Apps to Use](https://windowsreport.com/windows-10-email-client-apps/)
eM Client features a simple interface that focuses on ease of use rather than
adding endless features. You can add multiple email accounts - however the free version is limited
to only 2 email accounts. What makes this unique is the Skype integration that lets you use the same
interface for email as well.
[**Read more...**](https://windowsreport.com/windows-10-email-client-apps/)
BestVPNRating.com
Aug 201723
## [Send E-mails and Stay Away From Fraudsters: Awesome Hacks to Know](https://www.bestvpnrating.com/blog/send-e-mails-and-stay-away-fraudsters-awesome-hacks-know)
eM Client is worth special attention as it is fulfilled with a range of awesome
features, such as supporting of various protocols, easy-to-use interface and super-fast search. As
far as security is concerned, eM Client codifies emails with S/MIME and PGP, the latest of which
deserves special mention because of its simplicity and newly-designed features.
[**Read more...**](https://www.bestvpnrating.com/blog/send-e-mails-and-stay-away-fraudsters-awesome-hacks-know)
Pandia.com
Apr 201724
## [eM Client Review](http://www.pandia.com/product/emclient.html)
The eM Client software is the right software for you if you want the simplicity of
managing multiple email accounts at the same time. With the modern user interface, as well as a lot
of features that make managing your emails simpler, you can use this software for both your personal
email accounts and business email accounts.
[**Read more...**](http://www.pandia.com/product/emclient.html)
FileHorse.com
Mar 201716
## [Fast email client with full\\ Gmail, Hotmail and other services synchronization!](http://www.filehorse.com/download-em-client/)
The eM Client software is the right software for you if you want the simplicity of
managing multiple email accounts at the same time. With the modern user interface, as well as a lot
of features that make managing your emails simpler, you can use this software for both your personal
email accounts and business email accounts.
[**Read more...**](http://www.filehorse.com/download-em-client/)
pcworld.com
Feb 20179
## [3 great email app alternatives to Windows Mail](http://www.pcworld.com/article/3165584/software/3-great-email-app-alternatives-to-windows-mail-mailbird-em-client-and-inky.html)
eM Client boasts a range of features for handling your email, including advanced
rules management, mass mail and delayed send, and a built-in translator for incoming and outgoing
messages.
[**Read more...**](http://www.pcworld.com/article/3165584/software/3-great-email-app-alternatives-to-windows-mail-mailbird-em-client-and-inky.html)
makeuseof.com
Feb 20177
## [5 of the Best Desktop Email Clients That Don’t Cost a Dime](http://www.makeuseof.com/tag/5-of-the-best-desktop-email-clients-for-windows-that-dont-cost-a-dime/)
eM Client aims to be an all-in-one solution for dealing with office tasks and
communications. It’s primarily designed for email, but also has nifty calendar integration, task
management, contacts organization, and even chat support.
[**Read more...**](http://www.makeuseof.com/tag/5-of-the-best-desktop-email-clients-for-windows-that-dont-cost-a-dime/)
techradar.com
Jan 20178
## [The best free email client 2017](http://www.techradar.com/news/software/applications/windows-7-email-5-best-free-clients-903699)
The best email client with support for a wide range of email providers and
integrated chat. eM Client has been kicking around for nearly 10 years now, and its long development
has enabled it to develop into the best email client for Windows.
[**Read more...**](http://www.techradar.com/news/software/applications/windows-7-email-5-best-free-clients-903699)
BrianShim.com
Jan 20177
## [The\\ Best Replacement for Windows Live Mail and Thunderbird](http://brianshim.com/webtricks/em-client-windows-live-mail-thunderbird/)
After many months of using eM Client, I can now fully recommend it! It’s fast, has
just the right number of features, and hasn’t let me down.
[**Read more...**](http://brianshim.com/webtricks/em-client-windows-live-mail-thunderbird/)
windowscentral.com
Jan 20165
## [Best email apps\\ for Windows 10](http://www.windowscentral.com/best-email-apps-windows-10)
This email app has everything a basic user needs: calendar, contacts, and task
integration, as well as live chat between users. eM Client allows you to import settings and content
from pretty much all other email services, so you'll have no problem making the change.
[**Read more...**](http://www.windowscentral.com/best-email-apps-windows-10)
[**Back to the newest articles**](https://www.emclient.com/press-coverage)
## eM Client Setup FAQs
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/faq-getting-started#)
# Frequently Asked Questions
- [Popular](https://www.emclient.com/faq-popular)
- [Getting Started](https://www.emclient.com/faq-getting-started)
- [Licensing](https://www.emclient.com/faq-licensing)
- [Features](https://www.emclient.com/faq-em-client-features)
- [For Admins](https://www.emclient.com/faq-for-admins)
- [Troubleshooting](https://www.emclient.com/faq-troubleshooting)
### Getting started
We’ve prepared answers to a couple of the most frequently asked questions that should help you get started. We hope that you can find your answer here, but if not, please let us know through the [**Community Support**](https://forum.emclient.com/) or the [**VIP Support**](https://support.emclient.com/) (if you’re a paid license user). We will be happy to answer any questions you may have!
* * *
### Tutorials
- [How to move my eM Client data to a new computer?](https://www.emclient.com/faq-getting-started#article-91)
- [How to change the backup interval? And how to schedule the backup to occur at a particular date and time?](https://www.emclient.com/faq-getting-started#article-103)
- [How to customize the toolbar?](https://www.emclient.com/faq-getting-started#article-104)
- [How to report an issue with eM Client?](https://www.emclient.com/faq-getting-started#article-105)
- [How to use Mass Mail in eM Client? PRO](https://www.emclient.com/faq-getting-started#article-108)
[Read more](https://www.emclient.com/faq-getting-started#section-9)
### Accounts
- [How to set which account is used as default in eM Client?](https://www.emclient.com/faq-getting-started#article-109)
- [How to delete an account in eM Client?](https://www.emclient.com/faq-getting-started#article-119)
- [How to change the account order in the left panel?](https://www.emclient.com/faq-getting-started#article-120)
- [How to setup an alias in eM Client?](https://www.emclient.com/faq-getting-started#article-133)
- [Gmail - How to set my account as POP?](https://www.emclient.com/faq-getting-started#article-151)
[Read more](https://www.emclient.com/faq-getting-started#section-5)
### Setup
- [How to install eM Client?](https://www.emclient.com/faq-getting-started#article-94)
- [How to import my old data to eM Client?](https://www.emclient.com/faq-getting-started#article-95)
- [How to setup eM Client with my email account?](https://www.emclient.com/faq-getting-started#article-100)
- [What mail services does eM Client support?](https://www.emclient.com/faq-getting-started#article-101)
- [What is the difference between the IMAP and POP?](https://www.emclient.com/faq-getting-started#article-102)
[Read more](https://www.emclient.com/faq-getting-started#section-13)
* * *
**General**
- **How to move my eM Client data to a new computer?**
The best way to ensure all your data and settings are brought over is through _Backup and Restore_.
Follow these steps:
_In the old device_:
1. Create a backup through **Menu > Backup** (Menu > File > Backup in eM Client 7 and older)
2. Deactivate your license if you are no longer going to use eM Client on this device in **Menu > Help > License** (not needed for one-seat licenses, but useful for making sure no licensing problems happen)
3. Find the . _ZIP_ backup file and move it to your new device
(by default in ..\\\\Documents\\\\eM Client)
In your new device:
1. Install eM Client ( **[download it here](http://www.emclient.com/download)**)
2. Skip initial setup
3. Restore from your backup through **Menu > File > Restore**
4. Activate your license in **Menu > Help > License**
If you put the backup file in the new device in the same folder structure as the default (..\\\\Documents\\\\eM Client) the restore will find it right away. Otherwise, you'll need to specify the path where the backup file can be found (in **Menu > Settings > General > Backup**).
You can also find these steps in our blog here: [New device and eM Client? No problem!](https://www.emclient.com/blog/new-device-and-em-client--no-problem-175)
- **How to install eM Client?**
After you [**download the installer**](https://www.emclient.com/download) from our website, run the downloaded **‘setup’** file and proceed with the installation steps.
During the installation, you can, for example, choose to **make the application launch on the system startup** or set it as **the default mail app** on your device.
- **How to import my old data to eM Client?**
eM Client can import your data directly from _Microsoft Outlook_, _Thunderbird_, other popular clients, previous eM Client database or relevant data files.
When you first run the application, an automatic import wizard will lead you through the process if it detects that you have other email client(s) installed.
Besides this, the import options can be accessed at any time in **Menu > File > Import**.
This option allows you to import your emails from _.eml_ files, contacts from _.vcf_ or _.csv_ files, calendar and tasks from _.ics_ files or even eM Client settings from _.xml_ files.
Read more in our blog: [Import Data from other email clients to eM Client](https://www.emclient.com/blog/import-data-from-other-email-clients-to-em-client-380) and in the Documentation: [Getting Started](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Getting%20Started/Getting%20Started.htm%3FTocPath%3DGetting%2520Started%7C_____0).
- **How to setup eM Client with my email account?**
After you finish installing eM Client you will be automatically asked to set up your first account. You can use the _Automatic setup_ or open the other tabs to explore manual setup options.
To set up additional email accounts go to **Menu > Accounts** section and create new accounts using the ' **\\+ Add account**' button.
To explore the setup options in more detail please read the [**Create New Account**](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Content/Accounts/Create%20New%20Account.htm) page from our online Documentation or check out specific account types in the [**Compatibility section**](https://www.emclient.com/compatibility) on our website.
- **What mail services does eM Client support?**
eM Client supports all standard mailing services that synchronize items through the **IMAP** protocol or download messages through the **POP3** protocol. The application also supports synchronization through the **Exchange Web Services** protocol for _MS Exchange_ and _Outlook.com_ accounts. _Outlook.com_ accounts can also be set up with IMAP for mail and AirSync for calendar and contacts.
To include examples: we support _Gmail, Apple iCloud, Office 365, Outlook.com (MSN, Live, Hotmail), IceWarp, Microsoft Exchange, Yahoo, AOL, GMX, Kerio,_ ... and many more - feel free to try out the Automatic setup and see.
- **What is the difference between the IMAP and POP?**
An email program such as eM Client can retrieve your emails using different protocols. Two of the most common protocols are IMAP and POP3. So how do they work?
**POP3** protocol downloads the emails from Inbox to a specific device from the server. Once the emails are downloaded, the originals are deleted from the server. This means that if you’re using POP3, the emails are tied to a specific device and can’t be viewed on other devices without forwarding them.
**IMAP**, on the other hand, is not tied to a specific device. Instead, you can view your emails on any device because the emails are stored on a remote server and not on an individual device. A good example of this would be when you check your Gmail account on your phone, through your email client on your desktop or through the web interface on your laptop and you see the same messages in each case.
Most of today’s mail servers support IMAP, even though there are still exceptions. If there’s only a small storage space available on the server, synchronizing messages through IMAP would quickly lead to hitting the limit so only POP3 might be available. Fortunately, eM Client supports both IMAP and POP3. You can therefore use whichever type you prefer, depending on your server.
- **How to change the backup interval? And how to schedule the backup to occur at a particular date and time?**
The backup options are accessible in **Menu > Settings > General > Backup**.
You can choose the folder where the backups will be saved and once you check the ‘Enable Backup’ option, you can also select how often you’d like the backup to occur and how many backups you want to keep (you can store up to five different backups at a time).
To change the time of the backup:
1. Open up the Windows “Task Scheduler” tool
2. Click on the Task Scheduler Library
3. You will see eM Client Database Backup in the middle window amongst the other tasks – double-click it to open the properties
4. Go to the ‘Triggers’ tab
5. Now you can edit the time and day when the backup takes place.
Read more in the Documentation: [Backup](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Settings/Backup.htm)
- **How to customize the toolbar?**
Right-click anywhere in the toolbar and select ‘Customize’. In the window that appears, remove and add items or change their order by using the ‘Add’, ‘Remove’ and Arrow buttons.
In versions newer than eM Client 7.1, you can also customize the Mail toolbars centrally in **Menu > Settings > Appearance > Toolbars**.
Read more in our blog: [Customizing user interface in eM Client](https://www.emclient.com/blog/customizing-user-interface-in-em-client-328) and in the Documentation: [Toolbars](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Settings/Toolbars.htm)
__
- **How to use Mass Mail in eM Client? PRO**
You can send Mass mail from eM Client with a PRO license.
Mass mail is used for messages that are sent to multiple recipients but each one will get their own copy of the message (with no addresses in CC or BCC). You can read more in this article: [Undisclosed recipients and how to send mass email in eM Client](https://emclient.com/blog/undisclosed-recipients-and-how-to-send-mass-email-in-em-nbsp-client-480)
It is also the correct way to send messages to numerous recipients if you do not want them to see each others' addresses.
To use this feature, add the recipients or use a distribution list from your Contacts folder in the To: field.
Instead of pressing ‘Send’ navigate to **Menu > Message > Send as Mass Mail** in the new message window.
The option is also available under the Send button drop-down menu ( **Send > Send as mass mail**).
You can also use variables in Mass Mail emails that will replace information in your email with the recipient's details based on what you have saved to the contact's details in your Contacts data.
- **How to set which account is used as default in eM Client?**
If you have several email addresses linked to eM Client, the first one that you have added will be automatically set as default. Default account will be selected as sender when you compose messages in a neutral place, such as the _Favorites_ or _Local Folders_, for example. You can change which email account you’re sending messages from just by clicking on your email address in the _New Message_ window.
If you want to change your default account so you don’t have to perform this step every time, go to **Menu > Accounts**, select the preferred account from the list on the left side and then click the ‘ **Set as default**’ button. The account marked by a star is the one set as default.
Read more in the Documentation: [Accounts](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Accounts/Accounts.htm%3FTocPath%3DAccounts%7C_____0)
- **How does the automatic account setup work?**
The automatic setup in eM Client uses the **autodiscover** settings on your email server. That helps the application detect the correct account settings and lets you access your data almost immediately. The most common setup is IMAP, this however depends on the mail server you’re using with eM Client.
Read more in the Documentation: [Create New Account](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Content/Accounts/Create%20New%20Account.htm)
- **Can I setup the account manually if I need to?**
You can set up your account manually in eM Client in a few simple steps.
1. Go to **Menu > Accounts** and click the button ‘ **+Add Account**’.
2. Skip the Automatic Setup option, click on **Mail** and select ‘ **Other**’ from the menu that appears.
3. Click ‘ **Next**’ to proceed with the manual configuration of your account and then simply follow the instructions.
Read more in the Documentation: [Create New Account](https://www.emclient.com/webdocumentation/en/10.0/eMClient/Content/Accounts/Create%20New%20Account.htm)
- **Can I synchronize my calendar, contacts or tasks too?**
eM Client can also synchronize all your calendars, contacts or tasks items if your server supports the **CalDAV** or **CardDAV** protocol. An example of a service that uses both of these protocols would be Fruux. You can also synchronize your **Google calendar** and **Google contacts**.
If your provider doesn’t support the synchronization of any of these items, you can always use the local calendar, contacts and tasks. Please keep in mind that items saved locally cannot be synchronized.
- **How to change the database location?**
The default database location is in the eM Client folder under your user profile in hidden folders AppData\\\\Roaming (the path is usually _C:\\\\Users\\\\%username%\\\\AppData\\\\Roaming\\\\eM Client_).
To change it, please navigate to **Menu > Settings > General > Storage** where you can adjust the database folder location.
However, as the disclaimer in the settings warns: when you change the location, your original database will not be transferred. Instead, a new database will be created there on the next startup, unless you move your old database files into the new location.
- **How to set rules in eM Client?**
Go to **Menu > Rules** and a window with various options will appear, from where you can create and edit the rules.
Click ' **+New rule**' and follow the Rule Wizard, it will guide you through the process.
Read more in the Documentation: [Rules](https://www.emclient.com/webdocumentation/en/9.0/eMClient/Default.htm#Rules/Rules.htm%3FTocPath%3DFeatures%7CEmail%7CRules%7C_____0)
- **How to edit shortcuts in eM Client?**
You can edit shortcuts to fit your needs by going to **Menu > Settings > General > Shortcuts**.
Click on any shortcut that you want to change. Then, press the combination of keys you would like to use instead and the new information will appear next to the option name.
Shortcuts for new actions cannot be created at this time.
Find out what the [most useful shortcuts](https://emclient.com/blog/these-10-useful-shortcuts-in-nbsp-em-nbsp-client-will-boost-your-productivity-472) are or read more in the Documentation: [Shortcuts](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Settings/Shortcuts.htm)
- **How to use the search in eM Client?**
Even if you use features like rules and customizable folders to sort your mail, it can still be difficult to find a specific email. While you can manually go through your folders, there’s a much easier way to quickly find what you're looking for - all you have to do is use the **search feature**.
The search bar is located in the upper right corner. You can use this bar to search for keywords in the title of an email, the body or the sender’s address. Type in the keyword, hit ‘Enter’ and a list of emails with that phrase will pop up.
_Advanced search_
For a slightly more advanced search, you can type a “?” in the search bar and a drop-down menu will appear. This can help you narrow down your search by specifying things like the location of the keywords, if the email has an attachment, if it was sent before or after a certain date and so on.
You can also click the downward pointing triangle at the end of the search bar to get a list of advanced options to further narrow down your search.
Select ‘Advanced Search’ for even more options.
_Search Bar tips & tricks_
- If you don’t remember a certain part of your keyword, you can use the wildcard “\\*” to represent any character(s). For example, searching for “\\*ance” will turn up both “finance” and “fiancé”.
- eM Client always searches as though there was a wildcard at the end of your keyword, so even if you don’t insert a “\\*” at the end, it will effectively still search for “keyword\\*”.
- If you search for an email address, eM Client will give you a list of suggestions for completing the address based on who's in your contact list. Please be aware that @ isn’t treated as a separator, the whole address is therefore one text string. If you’re searching for a text inside the domain name, you need to use the wildcard: e.g. searching for ‘\\*emclient.com’ will turn up info@emclient.com.
- Please be aware that to search through the body of an email, full messages need to be downloaded. For IMAP this is not a default setting. Go to **Menu > Accounts** and enable downloading of messages for offline use under the IMAP tab.
Read more in our blog: [Search keywords](https://www.emclient.com/blog/search-keywords-197)
- **How to delete an account in eM Client?**
You probably already know that you can link several accounts to eM Client. But you might also decide that, for whatever reason, you don't want a specific account linked to eM Client after all. Luckily, you can remove an account from eM Client in just a few seconds.
Go to **Menu > Accounts**.
In the left-hand side of the dialogue box, you'll see the list of accounts you've linked to eM Client. Select the one you want to remove and click the **Delete** button in the toolbar at the top.
Read more in the Documentation: [Accounts](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Accounts/Accounts.htm%3FTocPath%3DAccounts%7C_____0)
- **How to change the account order in the left panel?**
To change the order of the accounts, go to **Menu > Accounts**. On the left side of the window that appears, you’ll see a list of the accounts that you have linked with eM Client.
If you want to change the order of these accounts, simply click on one of them. Then use the _Up_ or _Down_ buttons in the top toolbar to move the account in the desired direction. This changes the order of your accounts in the main _Mail_ tab.
The location of the _Local Folders_ and _Archive_ cannot be changed.
IMPORTANT: Please note that changing the account order is not the same thing as setting an account as default. The default account is always the one marked by a star, not necessarily the first one on the list.
- **How to setup a default reminder on my calendar?**
Default reminders for all calendars can be set in **Menu > Settings > General > Reminders**.
You can also change individual calendar’s **Default reminder** in the Calendar section of eM Client.
Just right-click the calendar, select ‘Properties’ and change the Default reminder under the General tab. You can also change the color and other properties here.
- **How to export data out of eM Client?**
eM Client supports export to all standard file types for all your items.
You can export emails into an email message format ( _.eml_), calendars and tasks into iCalendar files ( _.ics_) or your contacts into VCards ( _.vcf_).
You can also export your account settings, rules, signatures, and other settings into a _.xml_ file and import it into another instance of eM Client.
The export feature is accessible in **Menu > File > Export**.
Read more in the Documentation: [Export](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Getting%20Started/Export/Export%20.htm%3FTocPath%3DFeatures%7CExport%7C_____0)
- **How to archive my emails using eM Client?**
There are two types of archiving: local archiving and server-side archiving.
For **local archiving**, eM Client contains an Automatic Archiving feature which allows you to download all messages older than a selected number of days from the server and keep them stored on your local drive. These emails can be found in the Archive folder in the program’s left pane, below the accounts folders and Local Folders.
You can find this option under **Menu > Settings > Mail > Automatic Archiving**. It is necessary to set Archiving Scope under the Account Preferences section for the archiving to be performed.
**Server-side archiving** is available for all IMAP and Exchange accounts. The Archive folder will show up under the account's own folders and you can use the ‘Move to Archive’ button or shortcut to move messages from these accounts' folders to their specific Archive folder with one step.
This feature was originally only supported for Google accounts where the 'Move to Archive' option only removes the Inbox label, the same way it works on webmail, keeping the message in the All Mail folder.
Read more on our blog: [Archive your emails easily with eM Client](https://www.emclient.com/blog/archive-your-emails-easily-with-em-client-315)
- **How to setup an alias in eM Client?**
To set up an alias to your account navigate to the account settings under **Menu > Accounts**, select your account, click on \" **Aliases**\" under the General setup of your account and add your email address to the list of Aliases.
**Note**: In order to send out on behalf of such account, eM Client may require an initial setup of the account with your mail server, for example connecting the two accounts in your online Account settings. In case of Google accounts you first need to go to gmail.com and link the two accounts in Settings there.
- **What languages is the application available in?**
eM Client for Windows and macOS is currently localized in the following languages:
- English
- Catalan
- Chinese (Simplified)
- Croatian
- Czech
- Danish
- Dutch
- French
- German
- Greek
- Hungarian
- Italian
- Japanese
- Korean
- Latvian
- Norwegian
- Polish
- Portuguese
- Portuguese (Brazil)
- Russian
- Slovak
- Spanish
- Swedish
- Turkish
- Ukrainian
eM Client for iOS and Android is currently available in:
- English
- Czech
- Danish
- Italian
- German
- Spanish
- French
- Hungarian
- Japanese
- Latvian
- Norwegian
- Dutch
- Portuguese
- Portuguese (Brazil)
- Russian
- Slovak
- Turkish
- Ukrainian
- Chinese (Simplified)
Note that some of the translations were created with the help of our users and may contain some translation errors or be unfinished.
If you come across an error like that, please make sure to report it to us as we'll be more than happy to improve the localizations.
If you'd like to volunteer to create a localization for a language we're missing, please contact us at **info@emclient.com**.
- **How to run the application in Offline Mode?**
To enable Offline mode from within the application simply navigate to **Menu > File > Work Offline**.
If you want to run the application in the Offline mode when opening it, hold the CTRL button while the application is being initialized. This will be detected by the program and you will be given an option to enable the Offline mode.
To get back Online either click the **Menu > File > Work Offline** option again or click the **Refresh** button.
- **How to use search folders in eM Client?**
**Search folders** are virtual folders that perform a search on selected criteria once you open the folder, allowing you to collect your items from specific folders or multiple selected folders just by using the right keyword or criteria.
The Search folders can be seen in the Favorites section. If you don't see Favorite folders on the top of your Folder list you can enable them in **Menu > Settings > General > General** (Show Favorite folders).
Once you have Favorites shown, you can right-click any of the folders and **select Display > Search folders**. Right-click the search folders option and create a new search folder.
You can also create a Search folder using the Search function in the top right - open the drop-down menu and select the 'Create Search Folder' option.
Read more in our blog: [Custom search folders](https://www.emclient.com/blog/custom-search-folders-194)
- **Gmail - How to set my account as POP?**
**Update 6/10/2022: Since Google discontinued their Less secure apps setting, you might not be able to use the account as POP anymore. Please read more in this article: [Google ‘less secure apps’ access and what it means for eM Client](https://www.emclient.com/blog/google--less-secure-apps--access-and-what-it-means-for-em-client-489)**
While Gmail's default (and preferred) email protocol is IMAP, we definitely support a POP protocol option as well. However, since it's not the available setting from Autodiscover, you will need to set up the account manually.
Gmail has a special secure login called oAuth, which natively supports only IMAP. However, a secure POP setup can still be created thanks to App-specific passwords.
You will just need to Allow access for [Less secure apps](https://support.google.com/a/answer/6260879) (as POP connection is seen as less secure than IMAP with oAuth login), [enable POP protocol](https://support.google.com/mail/answer/7104828) in your Gmail settings and then enable **2-factor authentication** to create an [App password](https://support.google.com/accounts/answer/185833) (a special password which will be used only for eM Client - so your actual Google password is safe).
Manual setup in eM Client is then available in the New Account window under **Mail > Other**.
There you can select the POP protocol, input your server settings and create your desired POP setup. Make sure to use the created App password instead of your main Google password.
- **How to setup a calendar account in eM Client?**
If you want to set up just a separate calendar account or your available calendar account could not be found using the Automatic setup, you can definitely set it up manually.
- First, go to **Menu > Accounts**, and click on the **\\+ Add account** button.
- Skip the Automatic setup and click the Calendar section instead.
- Select the option that applies to your existing Calendar account and click Next to finish the setup.
_Note_: If you don't have an online calendar account but would want to have one to synchronize your calendar online to your other devices, you can register an account for free on platforms that provide an option to synchronize just your Calendars and Contacts (such as **Fruux**, for example).
Read more in the Documentation: [About Calendar](https://www.emclient.com/webdocumentation/en/8.2/eMClient/Default.htm#Calendar/About%20Calendar.htm)
- **How to setup a contacts account in eM Client?**
If you want to set up just a separate account for Contacts or your available ' _Contacts_' account could not be found using the Automatic setup, you can definitely set it up manually.
- First, go to **Menu > Accounts**, and click on the **\\+ Add account** button.
- Skip the Automatic setup and click the Contacts section instead.
- Select the option that applies to your existing Calendar account and click Next to finish the setup.
_Note_: If you don't have an online contacts account but would want to have one to synchronize your contacts online to your other devices, you can register an account for free on platforms that provide an option to synchronize just your Calendars and Contacts (such as **Fruux**, for example).
- **How to add an internet calendar in eM Client?**
You can easily subscribe to an internet calendar of your choice via **Menu > Tools > Subscribe to Internet Calendar**. Simply copy the URL address of the calendar into the address field and you are ready to browse the calendar in the Internet Calendars section of your Calendar.
Please be aware that you can only use valid iCalendar links.
Read more in our blog: [iCal Subscriptions](https://www.emclient.com/blog/em-client-7-features--ical-subscriptions-155)
- **Gmail - Why do I need to synchronize the All Mail folder?**
After you set up your Gmail account you might encounter this error message:
_'All Mail' folder disabled_
_For Gmail and Google Apps accounts, eM Client synchronizes the 'All Mail' folder. It appears that IMAP access for this folder on account '' is currently disabled and synchronization will fail._
_To fix this, you need to make sure the 'All Mail' folder has 'Show in IMAP' checked in their Gmail settings at [https://mail.google.com/mail/u/0/#settings/labels](https://mail.google.com/mail/u/0/#settings/labels)._
Simply follow the directions from the error message and enable All Mail label to be shown in IMAP.
**NOTE**: The 'All Mail' folder is a vital part of your Gmail account - it stores all the messages in your account (with the exception of Trash and Spam folders - these are separate).
Synchronizing this folder will not create any duplicates of your messages, because eM Client supports this specific Gmail structure and each message is stored only once in the All Mail folder and all the other folders (Inbox, Sent, Drafts, ...) are just Labels - special search folders which will show the messages from All Mail folder with the matching Label. Kind of like Tags in eM Client.
This actually allows for the synchronization to be faster and the data to take up less space on your device than if the Labels were converted into real folders.
- **How to make a local copy of my messages?**
When your email account is going to be canceled soon or your space on the server is getting filled up, you might want to create a local backup of your messages or download them from your server.
This applies mainly to IMAP and EWS accounts.
Here are steps to follow to copy your messages and/or folders to [Local folders](https://support.emclient.com/index.php?/default_import/Knowledgebase/Article/View/113/0/what-are-local-folders):
Make sure to have the option to ‘Show local folders’ enabled in _Menu > Settings > General > Folders_.
**Note:** In eM Client 9 and older this option is in _Menu > Settings > General > General._
_To copy folders:_
1. Right-click the folder you want to copy
2. Select the ‘Copy folder...’ option
3. In a new window select the ‘Local folders’ as the destination where you want to make a copy
4. Confirm
5. Wait for eM Client to copy the folder with messages
6. Continue with other folders from the top
You can select the 'Local folders' directly if you want the folder to be at the same level as the ‘Local Inbox’, ‘Sent’, etc. If you select any of the folders directly, the folder you are copying will be a subfolder of that folder.
_To copy just messages_:
01. Open the folder with messages
02. Click one of the messages to bring focus to it
03. Press Ctrl+A to select ALL the messages in this folder (or select the ones you want specifically using the Shift or Ctrl button)
04. Right-click one of the messages (with all messages still selected)
05. Use the ‘Copy to Folder…’ option in the drop-down menu
06. Select the exact folder where you want to copy these messages to
07. If you are copying from Inbox, select the Local Inbox, etc.
08. Confirm
09. Wait for eM Client to finish copying these messages
10. Continue with other folders from the top
If you have a large number of messages that have not been previously downloaded for offline use, the copying can take some time. In that case, eM Client is downloading the messages fully for the first time so it takes longer than copying a message that is already downloaded in eM Client.
After the messages are safely copied, you can remove the originals from your account folders, in case you need to free up space on your email server.
The copies in eM Client's Local folders are safe from any external force.
**Note**: We do suggest enabling automatic database backups if you keep local copies of important messages, in case the files in your computer got corrupted or if your computer crashed.
You can backup manually using the **Menu > Backup** option or enable Automatic backup in **Menu > Settings > General > Backup**.
- **Can I limit email synchronization to only a selected time period in eM Client?**
No, email synchronization cannot be limited just to a selected time period (for example from only the past few months or years) at this time.
For **IMAP** accounts, we by default only synchronize the email headers instead - this way you have an overview of all your messages but the synchronization is more efficient and the downloaded data doesn’t take up too much space.
A full message is downloaded into the eM Client database only after you open it.
For **EWS** accounts we automatically leave out the attachments and images - those are then downloaded only once requested. Unfortunately, the bodies of the messages are downloaded automatically, by the nature of the Exchange protocol.
- **How to set up Automatic replies?**
Automatic replies (also called \"Out of office\") can be enabled in **Menu > Tools >Automatic Replies**.
In the new window that pops up, you can select the email account to apply the Automatic reply to, set the First and Last day when the reply is to be sent and then input the Subject and Body of the reply itself.
The Automatic reply feature is currently available for **Gmail accounts**, **Icewarp accounts** and accounts using **Exchange protocol**.
Read more in our blog: [Automatic Replies in eM Client](https://www.emclient.com/blog/automatic-replies-and-out-of-office-in-em-client-359) for tutorial and [Out of office messages with eM Client](https://www.emclient.com/blog/out-of-office-messages-with-em-nbsp-client-651) for examples.
- **How to import data from Eudora?**
Unfortunately, we do not provide a direct import option from Eudora.
The best way to get your data from Eudora to eM Client safely is to first use Thunderbird to import the data into it (detailed instructions can be found in this **[MozillaZine article](http://kb.mozillazine.org/Thunderbird_:_Issues_:_Import_From_Eudora)**).
After all your data is safely imported in Thunderbird, go to eM Client and then use the **Menu > File > Import.. > Application: Thunderbird option**.
- **How to export contacts into a CSV file in eM Client?**
The default Export option for Contacts is VCF file, which is a standard file type for electronic contacts, but you can export your contacts into a CSV file as well.
1. Go to the Contacts section and use the **List - Custom view**.
2. In this view, all information columns are available - you can either keep them all or use the **Columns configuration** to select which columns you want to keep in your final CSV file.
3. Then open the folder/s or make a search for the contacts you want to export. The data you see is the same the final CSV file will contain.
Use **Ctrl+A** or **Menu > Edit > Select All** to select all the contacts.
4. Right-click the selection and use the **Export List > Export to CSV**.
5. Select the location for your file and finish the export - and you're done, your custom CSV contacts file is finished.
- **How to change my own email account avatar?**
eM Client is able to show avatars for your contacts and can also download avatars from external sources like domain icons and gravatar. But how do you change your own avatar?
This cannot be done directly via eM Client yet, but there are ways to get your avatar updated and connect an image with your email account everywhere.
The easiest way to change your email avatar is via **Gravatar** \\- https://gravatar.com/
Just create an account with your email address and upload an image.
eM Client will be able to load this image for your email account.
If you own your domain/have a website on the domain you can set up a favicon.
You can read about favicon setup **here** \\- https://www.w3.org/2005/10/howto-favicon
Another tool that you might find useful is a favicon generator, to create different sizes of your image - https://www.websiteplanet.com/webtools/favicon-generator
**IMPORTANT**: Please note that since eM Client updates the downloaded avatars every 30 days, the avatar changes won’t be immediately visible.
However, you can force eM Client to re-download new images by disabling and re-enabling the download of images from external sources, which will clear the image cache:
1. Go to Menu > Settings > Contacts > General
2. Disable the option ‘Download avatars from external sources’ and click ‘Apply’
3. Then enable the option ‘Download avatars from external sources’ again and click ‘Ok’
4. Your new image will show up now
- **How to backup eM Client database to transfer all my data to another device?**
The easiest way of moving your database to another device is to make a backup of your current database in **Menu > Backup**.
eM Client will back up the whole application database into the folder selected in **Menu > Settings > General > Backup**. You can also enable the option of automatic backups in regular intervals here.
You can transfer this backup to a device of your choice and restore from it through **Menu > File > Restore**.
Read more in our blog: [How to work with automatic backups in eM Client](https://www.emclient.com/blog/how-to-work-with-automatic-backups-in-em-client-341)
- **How to show shared folders and calendars for Exchange?**
Sharing in eM Client is done via **Delegation** for Exchange (EWS) accounts.
You can find the Delegation setting via the **Menu>Accounts** section in the **Exchange Web Services** tab of the given account or via right-click on the specific account in the folder list.
- In the Delegation window or section click the **Show...** button next to **\"Accounts you can access:\"**
- The \"Delegated accounts\" open will open.
- Click the **Add** button on the Delegated accounts window.
- The \"Select users or groups\" window will open.
- To add the delegated account you should have access to, enter it under \"Enter the name of users or group:\". E.g., [user@domain.com](mailto:user@domain.com). Then click the Search button.
- That user will be displayed under \"Group or user names\". Click on the proper account name and click the **Ok** button.
- Click the **Ok** button on the Delegated accounts window as well and close/save the original Delegation window.
If the shared folders do not appear right away, try closing and re-opening the eM Client app.
- **How to subscribe to Exchange Public folders?**
You can find the Public folders setting via the **Menu>Accounts** section in the **Exchange Web Services** tab of the given account or via right-click on the specific account in the folder list.
- In the Public folders window or section click the **Edit...** button next to **\"Choose which public folders to show:\"**
- A list of domain shared calendars and/or folders should be displayed.
- Select the ones you want to add, then click the **Ok** button.
- Then, click Save & Close on the Accounts window or close the Public folders window.
- **How to turn off automatic update check?**
When a new official update is ready, eM Client will offer you an 'Automatic update' next time you run it. We recommend installing the update but if you don't have the time and would prefer to install it later, you can click the ' _Later_' button and choose to postpone the update for 1 Day, 2 Days, 3 Days, 1 Week or 1 Month. If you click the X button in the top right, the Update will not be installed and the window will pop up on the next startup.
You will never receive an update prompt that your activated license is not valid for, but if you'd rather just use an older version indefinitely and don't want to reject updates every month, there can be a manual update limit set on your license and activation.
Pro license users can set this limit (called \"Set version\") via the [License Manager](https://licensemanager.emclient.com/). Just open your _Licenses_ or _Activations_ tab and click _Set version_ for your license. Select the version you want to use from the list and save this setting.
Free license users can send a request for an update limit to info@emclient.com
**Tutorials**
- **How to move my eM Client data to a new computer?**
The best way to ensure all your data and settings are brought over is through _Backup and Restore_.
Follow these steps:
_In the old device_:
1. Create a backup through **Menu > Backup** (Menu > File > Backup in eM Client 7 and older)
2. Deactivate your license if you are no longer going to use eM Client on this device in **Menu > Help > License** (not needed for one-seat licenses, but useful for making sure no licensing problems happen)
3. Find the . _ZIP_ backup file and move it to your new device
(by default in ..\\\\Documents\\\\eM Client)
In your new device:
1. Install eM Client ( **[download it here](http://www.emclient.com/download)**)
2. Skip initial setup
3. Restore from your backup through **Menu > File > Restore**
4. Activate your license in **Menu > Help > License**
If you put the backup file in the new device in the same folder structure as the default (..\\\\Documents\\\\eM Client) the restore will find it right away. Otherwise, you'll need to specify the path where the backup file can be found (in **Menu > Settings > General > Backup**).
You can also find these steps in our blog here: [New device and eM Client? No problem!](https://www.emclient.com/blog/new-device-and-em-client--no-problem-175)
- **How to change the backup interval? And how to schedule the backup to occur at a particular date and time?**
The backup options are accessible in **Menu > Settings > General > Backup**.
You can choose the folder where the backups will be saved and once you check the ‘Enable Backup’ option, you can also select how often you’d like the backup to occur and how many backups you want to keep (you can store up to five different backups at a time).
To change the time of the backup:
1. Open up the Windows “Task Scheduler” tool
2. Click on the Task Scheduler Library
3. You will see eM Client Database Backup in the middle window amongst the other tasks – double-click it to open the properties
4. Go to the ‘Triggers’ tab
5. Now you can edit the time and day when the backup takes place.
Read more in the Documentation: [Backup](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Settings/Backup.htm)
- **How to customize the toolbar?**
Right-click anywhere in the toolbar and select ‘Customize’. In the window that appears, remove and add items or change their order by using the ‘Add’, ‘Remove’ and Arrow buttons.
In versions newer than eM Client 7.1, you can also customize the Mail toolbars centrally in **Menu > Settings > Appearance > Toolbars**.
Read more in our blog: [Customizing user interface in eM Client](https://www.emclient.com/blog/customizing-user-interface-in-em-client-328) and in the Documentation: [Toolbars](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Settings/Toolbars.htm)
__
- **How to report an issue with eM Client?**
1\\. If you’re getting an error message, please enclose a screenshot of the error.
2\\. Send us the whole content of the ‘Log’ tab.
If an error appears, you can access the log by clicking on the third tab in the same window as the Error. If no error appears, go to **Menu > Operations**, click the ' **Copy log**' button and paste the log (Ctrl+V) in a message to us.
3\\. Send us the full number of the version that you’re using (you can find this information in **Menu > Help > About**).
4\\. Try to remember what changes you’ve made in eM Client or in your system before the problem started and describe them to us.
Submit the report via one of our [**Support options**](https://www.emclient.com/support) or send it to **info@emclient.com** (if you're still using the Trial version) and we’ll do our best to resolve the issue as soon as possible.
- **How to use Mass Mail in eM Client? PRO**
You can send Mass mail from eM Client with a PRO license.
Mass mail is used for messages that are sent to multiple recipients but each one will get their own copy of the message (with no addresses in CC or BCC). You can read more in this article: [Undisclosed recipients and how to send mass email in eM Client](https://emclient.com/blog/undisclosed-recipients-and-how-to-send-mass-email-in-em-nbsp-client-480)
It is also the correct way to send messages to numerous recipients if you do not want them to see each others' addresses.
To use this feature, add the recipients or use a distribution list from your Contacts folder in the To: field.
Instead of pressing ‘Send’ navigate to **Menu > Message > Send as Mass Mail** in the new message window.
The option is also available under the Send button drop-down menu ( **Send > Send as mass mail**).
You can also use variables in Mass Mail emails that will replace information in your email with the recipient's details based on what you have saved to the contact's details in your Contacts data.
- **How to set rules in eM Client?**
Go to **Menu > Rules** and a window with various options will appear, from where you can create and edit the rules.
Click ' **+New rule**' and follow the Rule Wizard, it will guide you through the process.
Read more in the Documentation: [Rules](https://www.emclient.com/webdocumentation/en/9.0/eMClient/Default.htm#Rules/Rules.htm%3FTocPath%3DFeatures%7CEmail%7CRules%7C_____0)
- **How to edit shortcuts in eM Client?**
You can edit shortcuts to fit your needs by going to **Menu > Settings > General > Shortcuts**.
Click on any shortcut that you want to change. Then, press the combination of keys you would like to use instead and the new information will appear next to the option name.
Shortcuts for new actions cannot be created at this time.
Find out what the [most useful shortcuts](https://emclient.com/blog/these-10-useful-shortcuts-in-nbsp-em-nbsp-client-will-boost-your-productivity-472) are or read more in the Documentation: [Shortcuts](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Settings/Shortcuts.htm)
- **How to use the search in eM Client?**
Even if you use features like rules and customizable folders to sort your mail, it can still be difficult to find a specific email. While you can manually go through your folders, there’s a much easier way to quickly find what you're looking for - all you have to do is use the **search feature**.
The search bar is located in the upper right corner. You can use this bar to search for keywords in the title of an email, the body or the sender’s address. Type in the keyword, hit ‘Enter’ and a list of emails with that phrase will pop up.
_Advanced search_
For a slightly more advanced search, you can type a “?” in the search bar and a drop-down menu will appear. This can help you narrow down your search by specifying things like the location of the keywords, if the email has an attachment, if it was sent before or after a certain date and so on.
You can also click the downward pointing triangle at the end of the search bar to get a list of advanced options to further narrow down your search.
Select ‘Advanced Search’ for even more options.
_Search Bar tips & tricks_
- If you don’t remember a certain part of your keyword, you can use the wildcard “\\*” to represent any character(s). For example, searching for “\\*ance” will turn up both “finance” and “fiancé”.
- eM Client always searches as though there was a wildcard at the end of your keyword, so even if you don’t insert a “\\*” at the end, it will effectively still search for “keyword\\*”.
- If you search for an email address, eM Client will give you a list of suggestions for completing the address based on who's in your contact list. Please be aware that @ isn’t treated as a separator, the whole address is therefore one text string. If you’re searching for a text inside the domain name, you need to use the wildcard: e.g. searching for ‘\\*emclient.com’ will turn up info@emclient.com.
- Please be aware that to search through the body of an email, full messages need to be downloaded. For IMAP this is not a default setting. Go to **Menu > Accounts** and enable downloading of messages for offline use under the IMAP tab.
Read more in our blog: [Search keywords](https://www.emclient.com/blog/search-keywords-197)
- **How to setup a default reminder on my calendar?**
Default reminders for all calendars can be set in **Menu > Settings > General > Reminders**.
You can also change individual calendar’s **Default reminder** in the Calendar section of eM Client.
Just right-click the calendar, select ‘Properties’ and change the Default reminder under the General tab. You can also change the color and other properties here.
- **How to archive my emails using eM Client?**
There are two types of archiving: local archiving and server-side archiving.
For **local archiving**, eM Client contains an Automatic Archiving feature which allows you to download all messages older than a selected number of days from the server and keep them stored on your local drive. These emails can be found in the Archive folder in the program’s left pane, below the accounts folders and Local Folders.
You can find this option under **Menu > Settings > Mail > Automatic Archiving**. It is necessary to set Archiving Scope under the Account Preferences section for the archiving to be performed.
**Server-side archiving** is available for all IMAP and Exchange accounts. The Archive folder will show up under the account's own folders and you can use the ‘Move to Archive’ button or shortcut to move messages from these accounts' folders to their specific Archive folder with one step.
This feature was originally only supported for Google accounts where the 'Move to Archive' option only removes the Inbox label, the same way it works on webmail, keeping the message in the All Mail folder.
Read more on our blog: [Archive your emails easily with eM Client](https://www.emclient.com/blog/archive-your-emails-easily-with-em-client-315)
- **How to run the application in Offline Mode?**
To enable Offline mode from within the application simply navigate to **Menu > File > Work Offline**.
If you want to run the application in the Offline mode when opening it, hold the CTRL button while the application is being initialized. This will be detected by the program and you will be given an option to enable the Offline mode.
To get back Online either click the **Menu > File > Work Offline** option again or click the **Refresh** button.
- **How to use search folders in eM Client?**
**Search folders** are virtual folders that perform a search on selected criteria once you open the folder, allowing you to collect your items from specific folders or multiple selected folders just by using the right keyword or criteria.
The Search folders can be seen in the Favorites section. If you don't see Favorite folders on the top of your Folder list you can enable them in **Menu > Settings > General > General** (Show Favorite folders).
Once you have Favorites shown, you can right-click any of the folders and **select Display > Search folders**. Right-click the search folders option and create a new search folder.
You can also create a Search folder using the Search function in the top right - open the drop-down menu and select the 'Create Search Folder' option.
Read more in our blog: [Custom search folders](https://www.emclient.com/blog/custom-search-folders-194)
- **How to add an internet calendar in eM Client?**
You can easily subscribe to an internet calendar of your choice via **Menu > Tools > Subscribe to Internet Calendar**. Simply copy the URL address of the calendar into the address field and you are ready to browse the calendar in the Internet Calendars section of your Calendar.
Please be aware that you can only use valid iCalendar links.
Read more in our blog: [iCal Subscriptions](https://www.emclient.com/blog/em-client-7-features--ical-subscriptions-155)
- **AOL - How can I add my Calendar and Contacts?**
**NOTE - with the oAuth in v8 the calendar and contacts are set up automatically**
Using the automatic setup in **Menu > Accounts** will set up your AOL account only for email using IMAP for incoming and SMTP for outgoing mail (which is the default setting taken from the mail server).
However, you can set up separate Calendar and Contact accounts in eM Client, so using the \" **+**\" button for _New Account_ in Accounts section select the **Calendar>CalDAV** and then **Contacts>CardDAV** manual options instead of the _Automatic setup_.
Server settings for these accounts are:
**CalDAV Base URL**: [https://caldav.aol.com](https://caldav.aol.com/)
**CardDAV Base URL**: [https://carddav.aol.com](https://carddav.aol.com/)
and just use your AOL login to set these up.
- **How to make a local copy of my messages?**
When your email account is going to be canceled soon or your space on the server is getting filled up, you might want to create a local backup of your messages or download them from your server.
This applies mainly to IMAP and EWS accounts.
Here are steps to follow to copy your messages and/or folders to [Local folders](https://support.emclient.com/index.php?/default_import/Knowledgebase/Article/View/113/0/what-are-local-folders):
Make sure to have the option to ‘Show local folders’ enabled in _Menu > Settings > General > Folders_.
**Note:** In eM Client 9 and older this option is in _Menu > Settings > General > General._
_To copy folders:_
1. Right-click the folder you want to copy
2. Select the ‘Copy folder...’ option
3. In a new window select the ‘Local folders’ as the destination where you want to make a copy
4. Confirm
5. Wait for eM Client to copy the folder with messages
6. Continue with other folders from the top
You can select the 'Local folders' directly if you want the folder to be at the same level as the ‘Local Inbox’, ‘Sent’, etc. If you select any of the folders directly, the folder you are copying will be a subfolder of that folder.
_To copy just messages_:
01. Open the folder with messages
02. Click one of the messages to bring focus to it
03. Press Ctrl+A to select ALL the messages in this folder (or select the ones you want specifically using the Shift or Ctrl button)
04. Right-click one of the messages (with all messages still selected)
05. Use the ‘Copy to Folder…’ option in the drop-down menu
06. Select the exact folder where you want to copy these messages to
07. If you are copying from Inbox, select the Local Inbox, etc.
08. Confirm
09. Wait for eM Client to finish copying these messages
10. Continue with other folders from the top
If you have a large number of messages that have not been previously downloaded for offline use, the copying can take some time. In that case, eM Client is downloading the messages fully for the first time so it takes longer than copying a message that is already downloaded in eM Client.
After the messages are safely copied, you can remove the originals from your account folders, in case you need to free up space on your email server.
The copies in eM Client's Local folders are safe from any external force.
**Note**: We do suggest enabling automatic database backups if you keep local copies of important messages, in case the files in your computer got corrupted or if your computer crashed.
You can backup manually using the **Menu > Backup** option or enable Automatic backup in **Menu > Settings > General > Backup**.
- **How to set up Automatic replies?**
Automatic replies (also called \"Out of office\") can be enabled in **Menu > Tools >Automatic Replies**.
In the new window that pops up, you can select the email account to apply the Automatic reply to, set the First and Last day when the reply is to be sent and then input the Subject and Body of the reply itself.
The Automatic reply feature is currently available for **Gmail accounts**, **Icewarp accounts** and accounts using **Exchange protocol**.
Read more in our blog: [Automatic Replies in eM Client](https://www.emclient.com/blog/automatic-replies-and-out-of-office-in-em-client-359) for tutorial and [Out of office messages with eM Client](https://www.emclient.com/blog/out-of-office-messages-with-em-nbsp-client-651) for examples.
- **How to import data from Eudora?**
Unfortunately, we do not provide a direct import option from Eudora.
The best way to get your data from Eudora to eM Client safely is to first use Thunderbird to import the data into it (detailed instructions can be found in this **[MozillaZine article](http://kb.mozillazine.org/Thunderbird_:_Issues_:_Import_From_Eudora)**).
After all your data is safely imported in Thunderbird, go to eM Client and then use the **Menu > File > Import.. > Application: Thunderbird option**.
- **How to export contacts into a CSV file in eM Client?**
The default Export option for Contacts is VCF file, which is a standard file type for electronic contacts, but you can export your contacts into a CSV file as well.
1. Go to the Contacts section and use the **List - Custom view**.
2. In this view, all information columns are available - you can either keep them all or use the **Columns configuration** to select which columns you want to keep in your final CSV file.
3. Then open the folder/s or make a search for the contacts you want to export. The data you see is the same the final CSV file will contain.
Use **Ctrl+A** or **Menu > Edit > Select All** to select all the contacts.
4. Right-click the selection and use the **Export List > Export to CSV**.
5. Select the location for your file and finish the export - and you're done, your custom CSV contacts file is finished.
- **How to backup eM Client database to transfer all my data to another device?**
The easiest way of moving your database to another device is to make a backup of your current database in **Menu > Backup**.
eM Client will back up the whole application database into the folder selected in **Menu > Settings > General > Backup**. You can also enable the option of automatic backups in regular intervals here.
You can transfer this backup to a device of your choice and restore from it through **Menu > File > Restore**.
Read more in our blog: [How to work with automatic backups in eM Client](https://www.emclient.com/blog/how-to-work-with-automatic-backups-in-em-client-341)
**Accounts**
- **How to set which account is used as default in eM Client?**
If you have several email addresses linked to eM Client, the first one that you have added will be automatically set as default. Default account will be selected as sender when you compose messages in a neutral place, such as the _Favorites_ or _Local Folders_, for example. You can change which email account you’re sending messages from just by clicking on your email address in the _New Message_ window.
If you want to change your default account so you don’t have to perform this step every time, go to **Menu > Accounts**, select the preferred account from the list on the left side and then click the ‘ **Set as default**’ button. The account marked by a star is the one set as default.
Read more in the Documentation: [Accounts](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Accounts/Accounts.htm%3FTocPath%3DAccounts%7C_____0)
- **How to delete an account in eM Client?**
You probably already know that you can link several accounts to eM Client. But you might also decide that, for whatever reason, you don't want a specific account linked to eM Client after all. Luckily, you can remove an account from eM Client in just a few seconds.
Go to **Menu > Accounts**.
In the left-hand side of the dialogue box, you'll see the list of accounts you've linked to eM Client. Select the one you want to remove and click the **Delete** button in the toolbar at the top.
Read more in the Documentation: [Accounts](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Accounts/Accounts.htm%3FTocPath%3DAccounts%7C_____0)
- **How to change the account order in the left panel?**
To change the order of the accounts, go to **Menu > Accounts**. On the left side of the window that appears, you’ll see a list of the accounts that you have linked with eM Client.
If you want to change the order of these accounts, simply click on one of them. Then use the _Up_ or _Down_ buttons in the top toolbar to move the account in the desired direction. This changes the order of your accounts in the main _Mail_ tab.
The location of the _Local Folders_ and _Archive_ cannot be changed.
IMPORTANT: Please note that changing the account order is not the same thing as setting an account as default. The default account is always the one marked by a star, not necessarily the first one on the list.
- **How to setup an alias in eM Client?**
To set up an alias to your account navigate to the account settings under **Menu > Accounts**, select your account, click on \" **Aliases**\" under the General setup of your account and add your email address to the list of Aliases.
**Note**: In order to send out on behalf of such account, eM Client may require an initial setup of the account with your mail server, for example connecting the two accounts in your online Account settings. In case of Google accounts you first need to go to gmail.com and link the two accounts in Settings there.
- **Gmail - How to set my account as POP?**
**Update 6/10/2022: Since Google discontinued their Less secure apps setting, you might not be able to use the account as POP anymore. Please read more in this article: [Google ‘less secure apps’ access and what it means for eM Client](https://www.emclient.com/blog/google--less-secure-apps--access-and-what-it-means-for-em-client-489)**
While Gmail's default (and preferred) email protocol is IMAP, we definitely support a POP protocol option as well. However, since it's not the available setting from Autodiscover, you will need to set up the account manually.
Gmail has a special secure login called oAuth, which natively supports only IMAP. However, a secure POP setup can still be created thanks to App-specific passwords.
You will just need to Allow access for [Less secure apps](https://support.google.com/a/answer/6260879) (as POP connection is seen as less secure than IMAP with oAuth login), [enable POP protocol](https://support.google.com/mail/answer/7104828) in your Gmail settings and then enable **2-factor authentication** to create an [App password](https://support.google.com/accounts/answer/185833) (a special password which will be used only for eM Client - so your actual Google password is safe).
Manual setup in eM Client is then available in the New Account window under **Mail > Other**.
There you can select the POP protocol, input your server settings and create your desired POP setup. Make sure to use the created App password instead of your main Google password.
- **How to setup a calendar account in eM Client?**
If you want to set up just a separate calendar account or your available calendar account could not be found using the Automatic setup, you can definitely set it up manually.
- First, go to **Menu > Accounts**, and click on the **\\+ Add account** button.
- Skip the Automatic setup and click the Calendar section instead.
- Select the option that applies to your existing Calendar account and click Next to finish the setup.
_Note_: If you don't have an online calendar account but would want to have one to synchronize your calendar online to your other devices, you can register an account for free on platforms that provide an option to synchronize just your Calendars and Contacts (such as **Fruux**, for example).
Read more in the Documentation: [About Calendar](https://www.emclient.com/webdocumentation/en/8.2/eMClient/Default.htm#Calendar/About%20Calendar.htm)
- **How to setup a contacts account in eM Client?**
If you want to set up just a separate account for Contacts or your available ' _Contacts_' account could not be found using the Automatic setup, you can definitely set it up manually.
- First, go to **Menu > Accounts**, and click on the **\\+ Add account** button.
- Skip the Automatic setup and click the Contacts section instead.
- Select the option that applies to your existing Calendar account and click Next to finish the setup.
_Note_: If you don't have an online contacts account but would want to have one to synchronize your contacts online to your other devices, you can register an account for free on platforms that provide an option to synchronize just your Calendars and Contacts (such as **Fruux**, for example).
- **AOL - How can I add my Calendar and Contacts?**
**NOTE - with the oAuth in v8 the calendar and contacts are set up automatically**
Using the automatic setup in **Menu > Accounts** will set up your AOL account only for email using IMAP for incoming and SMTP for outgoing mail (which is the default setting taken from the mail server).
However, you can set up separate Calendar and Contact accounts in eM Client, so using the \" **+**\" button for _New Account_ in Accounts section select the **Calendar>CalDAV** and then **Contacts>CardDAV** manual options instead of the _Automatic setup_.
Server settings for these accounts are:
**CalDAV Base URL**: [https://caldav.aol.com](https://caldav.aol.com/)
**CardDAV Base URL**: [https://carddav.aol.com](https://carddav.aol.com/)
and just use your AOL login to set these up.
- **Gmail - Why do I need to synchronize the All Mail folder?**
After you set up your Gmail account you might encounter this error message:
_'All Mail' folder disabled_
_For Gmail and Google Apps accounts, eM Client synchronizes the 'All Mail' folder. It appears that IMAP access for this folder on account '' is currently disabled and synchronization will fail._
_To fix this, you need to make sure the 'All Mail' folder has 'Show in IMAP' checked in their Gmail settings at [https://mail.google.com/mail/u/0/#settings/labels](https://mail.google.com/mail/u/0/#settings/labels)._
Simply follow the directions from the error message and enable All Mail label to be shown in IMAP.
**NOTE**: The 'All Mail' folder is a vital part of your Gmail account - it stores all the messages in your account (with the exception of Trash and Spam folders - these are separate).
Synchronizing this folder will not create any duplicates of your messages, because eM Client supports this specific Gmail structure and each message is stored only once in the All Mail folder and all the other folders (Inbox, Sent, Drafts, ...) are just Labels - special search folders which will show the messages from All Mail folder with the matching Label. Kind of like Tags in eM Client.
This actually allows for the synchronization to be faster and the data to take up less space on your device than if the Labels were converted into real folders.
- **Can I limit email synchronization to only a selected time period in eM Client?**
No, email synchronization cannot be limited just to a selected time period (for example from only the past few months or years) at this time.
For **IMAP** accounts, we by default only synchronize the email headers instead - this way you have an overview of all your messages but the synchronization is more efficient and the downloaded data doesn’t take up too much space.
A full message is downloaded into the eM Client database only after you open it.
For **EWS** accounts we automatically leave out the attachments and images - those are then downloaded only once requested. Unfortunately, the bodies of the messages are downloaded automatically, by the nature of the Exchange protocol.
- **How to change my own email account avatar?**
eM Client is able to show avatars for your contacts and can also download avatars from external sources like domain icons and gravatar. But how do you change your own avatar?
This cannot be done directly via eM Client yet, but there are ways to get your avatar updated and connect an image with your email account everywhere.
The easiest way to change your email avatar is via **Gravatar** \\- https://gravatar.com/
Just create an account with your email address and upload an image.
eM Client will be able to load this image for your email account.
If you own your domain/have a website on the domain you can set up a favicon.
You can read about favicon setup **here** \\- https://www.w3.org/2005/10/howto-favicon
Another tool that you might find useful is a favicon generator, to create different sizes of your image - https://www.websiteplanet.com/webtools/favicon-generator
**IMPORTANT**: Please note that since eM Client updates the downloaded avatars every 30 days, the avatar changes won’t be immediately visible.
However, you can force eM Client to re-download new images by disabling and re-enabling the download of images from external sources, which will clear the image cache:
1. Go to Menu > Settings > Contacts > General
2. Disable the option ‘Download avatars from external sources’ and click ‘Apply’
3. Then enable the option ‘Download avatars from external sources’ again and click ‘Ok’
4. Your new image will show up now
- **How to show shared folders and calendars for Exchange?**
Sharing in eM Client is done via **Delegation** for Exchange (EWS) accounts.
You can find the Delegation setting via the **Menu>Accounts** section in the **Exchange Web Services** tab of the given account or via right-click on the specific account in the folder list.
- In the Delegation window or section click the **Show...** button next to **\"Accounts you can access:\"**
- The \"Delegated accounts\" open will open.
- Click the **Add** button on the Delegated accounts window.
- The \"Select users or groups\" window will open.
- To add the delegated account you should have access to, enter it under \"Enter the name of users or group:\". E.g., [user@domain.com](mailto:user@domain.com). Then click the Search button.
- That user will be displayed under \"Group or user names\". Click on the proper account name and click the **Ok** button.
- Click the **Ok** button on the Delegated accounts window as well and close/save the original Delegation window.
If the shared folders do not appear right away, try closing and re-opening the eM Client app.
- **How to subscribe to Exchange Public folders?**
You can find the Public folders setting via the **Menu>Accounts** section in the **Exchange Web Services** tab of the given account or via right-click on the specific account in the folder list.
- In the Public folders window or section click the **Edit...** button next to **\"Choose which public folders to show:\"**
- A list of domain shared calendars and/or folders should be displayed.
- Select the ones you want to add, then click the **Ok** button.
- Then, click Save & Close on the Accounts window or close the Public folders window.
**Setup**
- **How to install eM Client?**
After you [**download the installer**](https://www.emclient.com/download) from our website, run the downloaded **‘setup’** file and proceed with the installation steps.
During the installation, you can, for example, choose to **make the application launch on the system startup** or set it as **the default mail app** on your device.
- **How to import my old data to eM Client?**
eM Client can import your data directly from _Microsoft Outlook_, _Thunderbird_, other popular clients, previous eM Client database or relevant data files.
When you first run the application, an automatic import wizard will lead you through the process if it detects that you have other email client(s) installed.
Besides this, the import options can be accessed at any time in **Menu > File > Import**.
This option allows you to import your emails from _.eml_ files, contacts from _.vcf_ or _.csv_ files, calendar and tasks from _.ics_ files or even eM Client settings from _.xml_ files.
Read more in our blog: [Import Data from other email clients to eM Client](https://www.emclient.com/blog/import-data-from-other-email-clients-to-em-client-380) and in the Documentation: [Getting Started](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Getting%20Started/Getting%20Started.htm%3FTocPath%3DGetting%2520Started%7C_____0).
- **How to setup eM Client with my email account?**
After you finish installing eM Client you will be automatically asked to set up your first account. You can use the _Automatic setup_ or open the other tabs to explore manual setup options.
To set up additional email accounts go to **Menu > Accounts** section and create new accounts using the ' **\\+ Add account**' button.
To explore the setup options in more detail please read the [**Create New Account**](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Content/Accounts/Create%20New%20Account.htm) page from our online Documentation or check out specific account types in the [**Compatibility section**](https://www.emclient.com/compatibility) on our website.
- **What mail services does eM Client support?**
eM Client supports all standard mailing services that synchronize items through the **IMAP** protocol or download messages through the **POP3** protocol. The application also supports synchronization through the **Exchange Web Services** protocol for _MS Exchange_ and _Outlook.com_ accounts. _Outlook.com_ accounts can also be set up with IMAP for mail and AirSync for calendar and contacts.
To include examples: we support _Gmail, Apple iCloud, Office 365, Outlook.com (MSN, Live, Hotmail), IceWarp, Microsoft Exchange, Yahoo, AOL, GMX, Kerio,_ ... and many more - feel free to try out the Automatic setup and see.
- **What is the difference between the IMAP and POP?**
An email program such as eM Client can retrieve your emails using different protocols. Two of the most common protocols are IMAP and POP3. So how do they work?
**POP3** protocol downloads the emails from Inbox to a specific device from the server. Once the emails are downloaded, the originals are deleted from the server. This means that if you’re using POP3, the emails are tied to a specific device and can’t be viewed on other devices without forwarding them.
**IMAP**, on the other hand, is not tied to a specific device. Instead, you can view your emails on any device because the emails are stored on a remote server and not on an individual device. A good example of this would be when you check your Gmail account on your phone, through your email client on your desktop or through the web interface on your laptop and you see the same messages in each case.
Most of today’s mail servers support IMAP, even though there are still exceptions. If there’s only a small storage space available on the server, synchronizing messages through IMAP would quickly lead to hitting the limit so only POP3 might be available. Fortunately, eM Client supports both IMAP and POP3. You can therefore use whichever type you prefer, depending on your server.
- **How does the automatic account setup work?**
The automatic setup in eM Client uses the **autodiscover** settings on your email server. That helps the application detect the correct account settings and lets you access your data almost immediately. The most common setup is IMAP, this however depends on the mail server you’re using with eM Client.
Read more in the Documentation: [Create New Account](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Content/Accounts/Create%20New%20Account.htm)
- **Can I setup the account manually if I need to?**
You can set up your account manually in eM Client in a few simple steps.
1. Go to **Menu > Accounts** and click the button ‘ **+Add Account**’.
2. Skip the Automatic Setup option, click on **Mail** and select ‘ **Other**’ from the menu that appears.
3. Click ‘ **Next**’ to proceed with the manual configuration of your account and then simply follow the instructions.
Read more in the Documentation: [Create New Account](https://www.emclient.com/webdocumentation/en/10.0/eMClient/Content/Accounts/Create%20New%20Account.htm)
- **Can I synchronize my calendar, contacts or tasks too?**
eM Client can also synchronize all your calendars, contacts or tasks items if your server supports the **CalDAV** or **CardDAV** protocol. An example of a service that uses both of these protocols would be Fruux. You can also synchronize your **Google calendar** and **Google contacts**.
If your provider doesn’t support the synchronization of any of these items, you can always use the local calendar, contacts and tasks. Please keep in mind that items saved locally cannot be synchronized.
- **How to change the database location?**
The default database location is in the eM Client folder under your user profile in hidden folders AppData\\\\Roaming (the path is usually _C:\\\\Users\\\\%username%\\\\AppData\\\\Roaming\\\\eM Client_).
To change it, please navigate to **Menu > Settings > General > Storage** where you can adjust the database folder location.
However, as the disclaimer in the settings warns: when you change the location, your original database will not be transferred. Instead, a new database will be created there on the next startup, unless you move your old database files into the new location.
- **How to export data out of eM Client?**
eM Client supports export to all standard file types for all your items.
You can export emails into an email message format ( _.eml_), calendars and tasks into iCalendar files ( _.ics_) or your contacts into VCards ( _.vcf_).
You can also export your account settings, rules, signatures, and other settings into a _.xml_ file and import it into another instance of eM Client.
The export feature is accessible in **Menu > File > Export**.
Read more in the Documentation: [Export](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Getting%20Started/Export/Export%20.htm%3FTocPath%3DFeatures%7CExport%7C_____0)
- **What languages is the application available in?**
eM Client for Windows and macOS is currently localized in the following languages:
- English
- Catalan
- Chinese (Simplified)
- Croatian
- Czech
- Danish
- Dutch
- French
- German
- Greek
- Hungarian
- Italian
- Japanese
- Korean
- Latvian
- Norwegian
- Polish
- Portuguese
- Portuguese (Brazil)
- Russian
- Slovak
- Spanish
- Swedish
- Turkish
- Ukrainian
eM Client for iOS and Android is currently available in:
- English
- Czech
- Danish
- Italian
- German
- Spanish
- French
- Hungarian
- Japanese
- Latvian
- Norwegian
- Dutch
- Portuguese
- Portuguese (Brazil)
- Russian
- Slovak
- Turkish
- Ukrainian
- Chinese (Simplified)
Note that some of the translations were created with the help of our users and may contain some translation errors or be unfinished.
If you come across an error like that, please make sure to report it to us as we'll be more than happy to improve the localizations.
If you'd like to volunteer to create a localization for a language we're missing, please contact us at **info@emclient.com**.
## eM Client Troubleshooting FAQ
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[Accept](https://www.emclient.com/faq-troubleshooting#)
# Frequently Asked Questions
- [Popular](https://www.emclient.com/faq-popular)
- [Getting Started](https://www.emclient.com/faq-getting-started)
- [Licensing](https://www.emclient.com/faq-licensing)
- [Features](https://www.emclient.com/faq-em-client-features)
- [For Admins](https://www.emclient.com/faq-for-admins)
- [Troubleshooting](https://www.emclient.com/faq-troubleshooting)
### Troubleshooting
We’ve prepared answers to a couple of the most frequently asked questions that should help you get started. We hope that you can find your answer here, but if not, please let us know through the [**Community Support**](https://forum.emclient.com/) or the [**VIP Support**](https://support.emclient.com/) (if you’re a Pro license user). We will be happy to answer any questions you may have!
* * *
### Easy fixes
- [How to report an issue with eM Client?](https://www.emclient.com/faq-troubleshooting#article-105)
- [eM Client is suggesting my database is missing or is corrupted, how can I restore the database?](https://www.emclient.com/faq-troubleshooting#article-125)
- [Why do I have multiple copies of a message in Favorite folders?](https://www.emclient.com/faq-troubleshooting#article-126)
- [Why am I missing some emails when I use the search feature in eM Client?](https://www.emclient.com/faq-troubleshooting#article-127)
- [Why is there a constant certificate warning showing on start?](https://www.emclient.com/faq-troubleshooting#article-129)
[Read more](https://www.emclient.com/faq-troubleshooting#section-17)
### Known issues
- [Why is my Outlook/Hotmail/MSN/Live account not synchronizing or really slow?](https://www.emclient.com/faq-troubleshooting#article-87)
- [I upgraded to eM Client 8 and now my data is missing. What to do now?](https://www.emclient.com/faq-troubleshooting#article-88)
- [A folder in eM Client shows unread messages even though there are none?](https://www.emclient.com/faq-troubleshooting#article-89)
- [My Apple calendar shows a problem with 'outbox'](https://www.emclient.com/faq-troubleshooting#article-90)
- [Yahoo - Why can't I see my subfolders when I synchronize my account?](https://www.emclient.com/faq-troubleshooting#article-128)
[Read more](https://www.emclient.com/faq-troubleshooting#section-10)
* * *
**General**
- **Why is my Outlook/Hotmail/MSN/Live account not synchronizing or really slow?**
No longer possible.
With the recent changes on Microsoft servers, the IMAP protocol for Outlook/Hotmail/Live/MSN/etc. accounts can be unusable for some external applications at this time.
Please set up your account as Exchange.
- Download the attached registry file in this article.
- Run it while eM Client is still closed and confirm the changes it will make.
If you'd like to add the needed registry key manually instead of using our provided file:
- Run Regedit
- Go to Computer\\\\HKEY\\_CURRENT\\_USER\\\\Software\\\\eM Client
- Add the DWORD item AllowExchangeOnlineOAuth and set its value to 0
- Then run eM Client
To set up the actual account:
- Go to Menu > Accounts.
- Click the '+Add account' button.
- In the New Account window select Mail > Exchange.
- Use your Microsoft mail address for both the Email and Username fields.
- Finish the rest of the setup
- Delete or disable your previous IMAP setup.
**NOTES**: Detection of Exchange setup might take longer than usual, but unless an error pops up, let the configuration finish.
If you use 2-factor verification, you might need to [create and use an App password for eM Client](https://support.microsoft.com/account-billing/5896ed9b-4263-e681-128a-a6f2979a7944).
Exchange Web Services protocol will synchronize your Mail, Contacts, and Calendar - you do not need to worry about any data loss because this information is saved on your mail server.
- **I upgraded to eM Client 8 and now my data is missing. What to do now?**
**If you upgraded from eM Client 6**, your data hasn't been actually lost - you just accidentally skipped database migration.
Since eM Client 7, we have created a completely new database structure for more efficient data storage, so the data cannot be just loaded from the old database as was possible in the past.
To migrate your data manually please use the **Menu > File > Import.. > Import from eM Client 6** option.
**If you upgraded from eM Client 7**, the database should be upgraded automatically, since eM Client 8 keeps to the same model and can upgrade these files automatically, no migration is needed.
In this case, the issue might be with your storage location - make sure that the storage folder in **Menu > Settings > General > Storage** is pointing to the correct location where your eM Client 7 database was stored.
- **A folder in eM Client shows unread messages even though there are none?**
Please try the following steps to get rid of any 'ghost' messages:
- Turn off Conversations (Menu > View > Conversations > Disable Conversations)
- Close eM Client
- Open RUN function from the Start menu
- Run the command \"C:\\\\Program Files (x86)\\\\eM Client\\\\MailClient.exe\" /dbrepair
- (For MS Store version of eM Client the command is eMClientStore.exe /dbrepair )
- Wait until the database check is completed
- Turn eM Client on
- You should then be able to set any Conversations setting you prefer.
For IMAP and Exchange accounts only:
- If that doesn't help, please right-click on the folder that the messages are in, select Properties > Repair and click the Repair button.
- This will prompt the resynchronization of this folder from the server and should reset its data.
- You can also try removing your account from eM Client and then adding it again in Menu > Accounts.
Please note that all locally stored data will be lost, but if you have your data on the server, that shouldn't be of concern.
You can make a backup just to be on the safe side through **Menu > Backup**.
- **How to report an issue with eM Client?**
1\\. If you’re getting an error message, please enclose a screenshot of the error.
2\\. Send us the whole content of the ‘Log’ tab.
If an error appears, you can access the log by clicking on the third tab in the same window as the Error. If no error appears, go to **Menu > Operations**, click the ' **Copy log**' button and paste the log (Ctrl+V) in a message to us.
3\\. Send us the full number of the version that you’re using (you can find this information in **Menu > Help > About**).
4\\. Try to remember what changes you’ve made in eM Client or in your system before the problem started and describe them to us.
Submit the report via one of our [**Support options**](https://www.emclient.com/support) or send it to **info@emclient.com** (if you're still using the Trial version) and we’ll do our best to resolve the issue as soon as possible.
- **eM Client is suggesting my database is missing or is corrupted, how can I restore the database?**
If you get an error indicating that your database is corrupted, the fastest way of getting eM Client running again is to restore your data from a backup.
This option will be available either from the window informing you about the results of the database check or from eM Client’s interface in **Menu > File > Restore**.
If you can’t access eM Client to restore the data, please follow the information below on starting with a new database to open the program.
To start with a new database, turn eM Client off and rename the \"eM Client\" database folder (default location is in hidden folders AppData\\\\Roaming, the whole path is _C:\\\\Users\\\\%username%\\\\AppData\\\\Roaming\\\\eM Client_) to e.g. ‘eM Client old database’.
Please note that eM Client must stay turned off during this process. Check for eM Client or mailclient.exe in the Task Manager and if you see a process with either of these names, end it before you proceed.
If you do not have a backup but still have all your data saved on the server, you will have to start with a new database, re-create your accounts from scratch and wait until the data is synchronized again.
- **Why do I have multiple copies of a message in Favorite folders?**
The special folders in Favorite folders collect messages from all accounts. If there are copies of the same message it can mean the message is copied into more folders or among more accounts.
_Common causes for this include:_
- _Duplicate setup_ \\- make sure each of your accounts is set up only once in Menu > Accounts, or all messages will appear twice in Favorite folders
- _Rules_\\- do you have any rules that are meant to copy incoming messages? Check the Menu > Rules to make sure that there isn't a rule creating unwanted copies.
- _Forwarding_ \\- do you perhaps have a server-side forwarding set for one of your accounts? If you don't want messages from one account to always be forwarded to another, check your server rules, for example through webmail
**Note**: In eM Client 6 this problem also sometimes happened with Gmail accounts, which keeps a copy of each message in All Mail folder and also created copies in Important and Starred labels.
Since eM Client creates a separate folder for each label, emails that have multiple labels attached to them will have multiple copies saved. The only workaround for that issue is to disable the showing of redundant labels like \"Starred\" and \"Important\" in IMAP. You can find this option by opening a web browser and logging in to Gmail. Click on Settings, and then go to the tab at the top called \"Labels\".
Since eM Client 7.0 we have adapted Gmail's internal structure. All messages have just one copy in the All Mail folder and other folders are just assigned labels.
- **Why am I missing some emails when I use the search feature in eM Client?**
It’s important to realize how eM Client works with IMAP: it only downloads message headers by default to make synchronization more efficient and to save space on your device.
Messages themselves are fully downloaded once you click on them to show their content in eM Client. Thus, eM Client cannot search in the bodies of all your messages by default.
If you’d like to search inside the messages, you can download your messages for offline use.
This setting is available in **Menu > Accounts** \\- the account that you’d like to download the emails for - IMAP tab - Offline - \"Download messages for offline use\".
You can also include images and attachments (if you want to search inside text attachments).
POP and EWS accounts download full messages automatically.
- **Yahoo - Why can't I see my subfolders when I synchronize my account?**
This is a known issue with selected Yahoo servers because Yahoo does not officially support subfolders at all.
That is why the subfolders created in eM Client can disappear after synchronizing with the Yahoo server. The server will clear them out.
We suggest only using top-level folders in Yahoo to make sure no messages get lost.
- **Why is there a constant certificate warning showing on start?**
We have enhanced the IMAP certificate checks so this is an expected result when your certificate name does not match the hostname. Please either use the correct certificate or match the server address found in your account settings ( **Menu > Accounts > the relevant account - IMAP tab - Host**) with the one in the current certificate details.
If you are redirected on the server and the names can’t match, you can also choose the possibility to connect with the current settings and remember this choice.
- **What is the difference between setting up a POP3 account in a separate folder tree instead of local folders?**
When setting up a POP3 account using the automatic or manual account setup, you can choose between creating a separate folder tree in the left pane for your POP3 account, or you can have your items synchronized with the default local folders tree.
Both options will store your emails locally as POP3 accounts do not keep your items synchronized with the server and are only used to download new data. Having the account in the left pane will allow you to move the account in the list of your accounts, having it listed under local folders will, on the other hand, reduce the number of listed accounts.
This choice cannot be changed after the setup, you will need to set up the account anew. Be careful not to accidentally remove your messages when doing so, you can always create both setups at once, copy your messages and then remove the unwanted setup.
- **How to configure a Skype account using eM Client?**
Microsoft has unfortunately decided to stop supporting Skype for 3rd party applications so this feature had to be removed from eM Client. eM Client does not provide VoIP functionality, but clicking on the phone number in the Contact section of the Sidebar (on the right side of the main eM Client window) results in the standard call-to action, which should detect your default VoIP app and dial the number.
- **How to configure a Facebook account using eM Client?**
Unfortunately, Facebook has decided to quit Facebook Chat support for third-party applications as of April 30th, 2015. Therefore, this functionality has been removed from eM Client as well.
- **Why can't I see my messages right after I open eM Client?**
For IMAP accounts eM Client by default only downloads the headers of incoming messages and the body content is downloaded once you open the message's details.
While the startup synchronization is being processed by your server, it's possible the request for downloading body content may have timed out and can be run again once the folder sync is finished.
To avoid this, try to enable the \"Download messages for offline use\" on your account or one of your folders – for example, your Inbox.
To do so, navigate to your account settings, IMAP, and check the option to download messages for offline use, or right-click your folder, navigate to its properties and enable the option for selected folders only.
- **I'm seeing red triangle warning, how can I get rid of it?**
This warning is a general connection error, and it can be caused by minor connectivity issues between the application and your mail server. It can occur when the server is not responding or if the number of requests is higher than usual and the server is unable to respond while the request is valid.
Don't worry though – eM Client should be able to automatically reconnect if the connection error is thrown unless there's a real problem on the server.
You can find more details on what causes this connection issue in the third tab called **Log** in **Menu > Operations**. If you need help analyzing the problem, get in touch with our support.
- **New window requires me to login to my Gmail account through a browser window, what should I do?**
This window is a normal step of Gmail accounts set up, as can be seen in our step-by-step Gmail/G Suite setup on our website.
It's part of Google's authentication called oAuth, where instead of giving the external application (eM Client) your password, you just give access from your Google account settings.
So, log in with your Gmail account and allow access for eM Client by clicking on \"Accept\" on the second browser page right after you log in to the browser.
_eM Client will be granted an authentication token that you can revoke at any time using your online Google accounts settings._
Read more in our blog: [OAuth authentication with Gmail](http://www.emclient.com/blog/em-client-now-features-oauth-authentication-with-gmail-124)
- **Uploading contact or event failed, what do I do?**
If you try to upload or change an event, task or contact but an error message pops up with the reason described in the message (e.g. invalid value, missing or empty field) it means that there is an invalid item that you're trying to synchronize with the server.
Try to delete the local changes to stop the synchronization – if this cannot be done manually or the error message cannot be closed (or keeps reappearing) it might be best to clear the local cache memory in eM Client for this account and download the correct data from the server.
Simply right-click the affected folder (calendar, contacts folder, etc.), select _Properties_ and open the _Repair_ tab. Click the ‘Repair’ button and wait for the resync to finish.
- **Why can't I export my data into a PST file from eM Client?**
We, unfortunately, do not support export to PST files and it is not a feature our developers plan to implement in the future since the file is specific for Outlook only.
Instead, we export messages into EML files which is a widely accepted standard file format for email messages. Export your messages using the **Menu > File > Export** option.
You can find [converters from EML to PST](https://www.google.com/search?q=EML+to+PST) online.
- **Gmail - All of my messages are marked as Important, how to stop it?**
This issue started happening in eM Client 7.0 when we changed the way we work with Gmail. Since we started supporting Gmail labels and folder structure, all labels are synchronized.
And one thing that was not visible before (and might not be visible in other clients) is that Gmail assigns the 'Important' label to all messages synchronized through IMAP.
In eM Client 8.1 we added a workaround in the **Menu > Accounts** section under the IMAP tab.
Under the Tag section you will find the **Show Important tags** option and you can select to either show it _based on Gmail's settings, Always_ show it or to _Never_ show it.
* * *
_LEGACY OPTIONS_
In older versions, you need to go to your Gmail settings in your web browser and create a filter that will remove the Important label automatically from each message.
To achieve this, go to Gmail webmail, open Settings > Filters and Blocked addresses. Create a new filter where all messages received by your email address will never be marked as Important.
Screenshots of such filter setting can be found below:
**Note**: You can either apply the filter directly to all previous conversations or open the Important folder/label and manually select all messages to remove the Important label
- **How to remove email address or domain from Blacklist in eM Client?**
You can view and manage the Blacklist rule in **Menu > Rules**. Just select the Blacklist and click the 'Edit' button.
A new window with all the domains and addresses in your blacklist will pop up and you can add new items or remove any of the email addresses and domains already in it.
- **I cannot activate eM Client license on Windows XP.**
Microsoft has officially ended support for Windows XP on April 8, 2014.
Unfortunately, this means that the security protocols from the last service update are no longer up to the current standard.
So when you try to activate the license after the eM Client trial, you will encounter an error message instead, because the request sent from Windows XP, unfortunately, doesn't arrive at our licensing system.
_A problem has occurred when contacting the licensing server:_
_The underlying connection was closed: an unexpected error occurred on a send._
We have created a compatibility version for XP which allows the connection, but please be aware that this version will not be updated in the future.
Please send us a message to **info@emclient.com** if you are interested in this version.
- **eM Client runs in a strange language, how to change it?**
If the program somehow switched to a language you do not understand, do not worry!
**The buttons are located in the same place for all localizations**, so follow these screenshots to find your way to the language settings:
1\\. Open **Menu > Settings** in the main window. **Menu** is in the top left corner of the program, **Settings** is a 7th item on the list in the drop-down menu.
2\\. This will open the **Settings** window. Here you want to open the **General > Language** section. **General** is the very top section while **Language** should be the second one in the list below.
3. Then just **select your preferred language** and press **Ok**.
- **How to copy the Operations log in eM Client?**
The Operations log can be very useful for troubleshooting, as it contains information about the Operations that were done during this run of the application. If there is an error message the Operations log might contain more detailed information about the error itself.
If an error message already popped up, the Log can be found in the third tab of the same Window. Otherwise, you can open this window manually in **Menu > Operations**. The Log is in the third tab of this window.
Simply click the **Copy log** button and then paste the text into a text editor (Notepad, MS Word, ...) via the **Ctrl+V** shortcut.
You can then search for your error message there in case the error details made the reason self-explanatory or you can send this log to the support so we can analyze it and provide advice.
Support options are described on our website in [**Support overview**](https://www.emclient.com/support) section.
* * *
_LEGACY OPTION_
In older versions the Copy log button is not available, so you will need to copy the log manually.
- Open the Log tab and then click inside, to select a single line
- Press Ctrl+A keyboard shortcut to select all the lines
- Use Ctrl+C to copy the content
- Open a text editor (Notepad, MS Word, ...) and use Ctrl+V to paste the log there and then send it to support.
- **How to get eM Client to connect through my proxy?**
If you use the default Windows proxy, download the config included in the attachments section of this article.
Copy it into the _eM Client_ folder in _C:\\\\Program Files (x86)_.
This config file should then enable the program to detect the needed credentials for your proxy.
However, this solution only works for eM Client up to version 7.2, not for the newly released eM Client 8.
If you are using a different proxy solution or newer version, you need to either arrange for eM Client to get the credentials using a 3rd party program (e.g.Proxifier) or add eM Client to exceptions.
- **Gmail - My label colors are not synchronized, how to resolve it?**
Unfortunately, Gmail does not forward the information about the label color through IMAP protocol, so eM Client cannot load the exact same colors and assigns random ones instead.
However, if you go to **Menu > Tags** and create a new tag with the same name as your Label, you will be able to select your own color in eM Client.
This workaround will work for all top-level Folders/Labels, not subfolders.
- **I changed my preferred font but messages are still written in default, why?**
This is, unfortunately, a common confusion, as there are actually two different settings for changing your font style in eM Client. One is your preferred style for _reading_ messages and the other for _writing/composing_ a message.
1\\. **Menu > Settings > Mail > Read**
The Preferred Style setting in this section will be applied to the messages you read, if they use Plain text. Plain text format does not have any set \"visual\" formatting, so you can apply your own.
This way you can make the font easier to read for you.
The setting will not be applied to HTML messages, which do have set formatting.
2\\. **Menu > Settings > Mail > Compose**
The Preferred Style in this section will be used for writing all your messages.
- **My Mail section has disappeared, how can I get it back?**
If any of the main left-side sections is missing, whether it's **Mail**, **Calendar**, **Tasks** or **Contacts** your data is definitely not gone. It just means you accidentally hid the section.
You can make it appear again easily.
Just **right-click any of the other items in the same menu** (for example Calendar) and a drop-down menu with all options will appear. The missing section will not have a checkmark next to its name.
**Click it to check it and make it appear again.**
- **BT Internet folder download issue - SELECT command bug**
Users of BTinternet email accounts have recently seen a variation of these errors:
_\\[IMAP\\] Cannot open folder ... (\\[Clientbug\\] Select additional arguments found after last expected argument)_
_\\[IMAP\\] Cannot open folder ... (unrecognized extra arguments to SELECT command)_
We have analyzed the issue in detail, including IMAP logs provided by some of our users and our developers concluded that it's a server issue that can't be fixed on our side, unfortunately.
It seems that the BT updated the feature on their back-end servers but didn't adapt the proxy servers which report the errors. It seems that BT is continuously changing the settings and that's why sometimes the account reset helps but later on the issue reappears.
Some tweaks to the settings seem to help though, these are solutions provided by our users:
_\"A bit of research reveals that BT uses two versions of mail - BT email and BT Yahoo email. See here_
_http://bt.custhelp.com/app/answers/detail/a\\_id/57483/~/im-not-sure-if-ive-got-bt-mail-or-bt-yahoo!-mail_
_By logging into the desktop version of BT email you can see which version you have got. It transpires I have BT Yahoo mail. I have set the email up using BT Yahoo settings and it is now working again. Something must have changed on BT's side. So if you get this query again this should be the solution.\"_
Another tip that seems to help is filling in the manual option for credentials under the IMAP tab in Menu > Accounts. Open this section and open the IMAP tab for your BT account. Insert your credentials into \"these credentials\" fields and save the settings.
Also, if your username is set anywhere as just the user part, make sure to change it to full address - ie. if the full email address is example@btinternet.com make sure the user name is set to \"example@btinternet.com\", not just \"example\".
- **NTLM authentication for Exchange accounts not supported for macOS**
**_Update: NTLM is now supported in eM Client 8.2 and newer_**
In case you're trying to set up an Exchange account in eM Client for Mac and you're getting pop-ups with failed authentication, then your mail server most likely requires an NTLM authentication, which is currently not supported in eM Client for Mac.
We are aware of the problem and are collaborating with Microsoft on a solution that will solve this once and for all.
A possible workaround is setting the account up with IMAP protocol manually via **eM Client > Add account > Mail > Other** or ask your mail server administrator if there are some other authentication methods available for Exchange protocol on your server.
- **OAuth login for Microsoft Office 365 / EWS accounts**
> **Attention: These solutions can only work with eM Client 8.0 - 8.1, they will not work for legacy versions of eM Client. eM Client 8.2 and newer do not need this solution, as it is included natively.**
eM Client supports MFA/oAuth login, but the pop-up window for this authentication method will not be allowed to be used by default on your device.
That is why the login method will not work natively for now, but we have prepared workarounds to help you out:
### **eM Client for Windows**
- Download the attached registry file in this article.
- Run it while eM Client is still closed and confirm the changes it will make.
- Run eM Client and use the automatic setup to set up your accounts with oAuth.
If you'd like to add the needed registry key manually instead of using our provided file:
- Run Regedit
- Go to Computer\\\\HKEY\\_CURRENT\\_USER\\\\Software\\\\eM Client
- Add the DWORD item AllowExchangeOnlineOAuth and set its value to 1
- Then run eM Client and use the automatic setup to set up your accounts with oAuth.
### **eM Client for MacOS**
- Open the Terminal
- Execute this command:
- defaults write com.emclient.mail.client AllowExchangeOnlineOAuth -bool TRUE
- Run eM Client and use the automatic setup to set up your accounts with oAuth.
> **WARNING: If you use this work-around please make sure to disable the 'Offline Address Book' service during the last step of the setup.** **It is not compatible with the oAuth setup and could cause additional problems with the setup.**
- **How can I downgrade back to eM Client 9, eM Client 8 or older?**
> **Note:** These same steps can be used to downgrade from a BETA version to the current eM Client official version - just uninstall the BETA and reinstall current version from the website
Our databases are not backward compatible for older versions and once you upgrade your database to accommodate the new version, you cannot just simply install an older version over it.
If you have a backup of your database from eM Client 9 or older you can skip any export. If not, you will need to export local data before the downgrade to keep them.
For accounts set up with IMAP or EWS protocol this is not an issue, as setting these accounts anew will synchronize messages and folders back from the server.
For POP accounts and any data in Local folders, export them first via **Menu > File > Export** and once you downgrade, you can import them back via **Menu > File > Import**.
_The steps to downgrade on Windows are to:_
- Export any local data you need to keep (m _enu > File > Export_)
- Uninstall eM Client 10
- Either delete the database or rename it
- Install your preferred older version of eM Client (You can find older versions in our [Release history](https://www.emclient.com/release-history))
- Restore from the backup ( _Menu > File > Restore_) or create your accounts anew and import your local data back in ( _Menu > Tools > Accounts, Menu > File > Import_)
If you want to just rename your database, the default location is in _C:\\\\Users\\\\%username%\\\\AppData\\\\Roaming\\\\eM Client_
_The steps to downgrade on macOS are to:_
- Export any local data you need to keep ( _File > Export_)
- Uninstall eM Client 10
- Either delete the database or rename it
- Install your preferred older version of eM Client (You can find older versions in our [Release history](https://www.emclient.com/release-history))
- Restore from the backup ( _File > Restore_) or create your accounts anew and import your local data back in ( _eM Client > Add account, File > Import_)
If you want to delete or rename your database, the default location is in _/Users/User Name/Library/Application Support/eM Client_
If you upgraded by accident and aren't sure if you need to downgrade manually, please see the article on this topic - [This version of eM Client is newer than what your current license permits](https://www.emclient.com/version-newer-than-license-permits).
- **I see a red triangle next to my account name after upgrade to eM Client 8, how can I fix this?**
If you use Google or Yahoo accounts your accounts might have stopped synchronizing after the upgrade. This is most commonly caused by external apps like Antivirus, Firewalls, VPNs, etc. which are blocking the new eM Client 8 for your safety because the program is new and therefore not in any trusted databases of these programs.
We have seen this often happen with Avast, Kaspersky and AVG, though others could cause the same problem.
Adding eM Client to exceptions in these apps and disabling any mail shields should resolve the issue.
We also recommend reporting this to the provider of your security app, so they can update their records and not block eM Client in the future.
- **I just upgraded to eM Client 8. Where did all my folders/subfolders go? (More folder)**
Upon upgrading to eM Client 8, all your folders were “hidden” by default under a folder called 'More'. This was to give you a fresh start with your folder management and make the interface more streamlined.
To remove items from the More folder, simply drag them out of it. Once there's nothing in the folder, it will disappear. To add items back, simply right-click an item and select Hide.
Alternatively, you can manage which items are hidden under the More folder or shown on your folder list by right-clicking your email account name in the folder list and selecting Show/hide folders.
- **Why don’t your instructions/documentation match eM Client’s interface?**
Previous versions of eM Client had several important features (such as Settings, Operations and Accounts) which were embedded under Menu > Tools. Therefore, a lot of our documentation and help articles written before the release of eM Client 8 in June 2020 have instructions that follow that pathway. With eM Client 8, we promoted some of these frequently used features to just be under Menu. Additionally, some features (such as Categories and Smart folders) have been renamed.
- **Why isn’t the search function in eM Client working as expected?**
The release of eM Client 8 has brought enhanced search capabilities, including searching in the text of attachments and on IMAP and Exchange/Office365 servers. Sometimes though, searching through the mail server does not return correct/expected results, so it might be beneficial to turn off server search and search locally within eM Client instead.
To do this click on the down arrow v on the right side of the search bar and deselect Use server search if available. Also, while you’re in this search menu, double check that you’ve selected the correct search parameters, such as searching in All folders and searching for your keyword in the _Subject, Sender, Recipients, Body_ and _Attachments_ fields.
Read more in our blog: [Search Like a Pro in eM Client](https://www.emclient.com/blog/search-like-a-pro-in-em-client-375)
- **What happened to the progress bar in the bottom left corner of eM Client?**
Most users nowadays have high-speed internet connections and therefore an explicit progress bar for sending messages was no longer necessary in Version 8.
However, if you still want to monitor the progress of your sent emails and updating folders, you can open the Operations window by going to **Menu > Operations**.
If you want the Operations window progress bar to always be displayed as you send and receive messages, you can turn on this feature under **Menu > Settings > General > General > Operations Window** and select the box for Show window on send and receive.
- **How to remove suggested email addresses when composing a message?**
When you go to type in a name in the **To:** section, if there is an **X** button on the right side in the suggestion list, then it can be deleted from the history of recipients via click on that button.
Otherwise, the unwanted contact must be deleted from your address book or the messages sent to this email address from the Sent folder.
You can also adjust your suggested recipients list by going to **Menu > Settings > Mail > Compose > Email Address Suggestion**.
Suggestions based on **messages in Sent folders** and **Recipients history** based on your use in eM Client can be turned off; suggestions based on your saved **Contacts** cannot be disabled.
- **The meeting/event reminders keep popping up every 5 minutes, how to disable them?**
This is a known issue with some Gmail events and system notifications, you can resolve this by unchecking the _Use system notifications_ box in **Menu > Settings > General > Notifications**.
- **My eM Client is running very slow since the Version 8 update. Why is that and how can I speed it up?**
We believe that the slowness of the new version is likely due to the attachment indexation and folder syncing. You can try leaving eM Client running overnight so it can complete this process.
Alternatively, you can run the eM Client application with a disabled indexer by pressing the Windows key and R key at the same time and entering the following command:
_\"C:\\\\Program Files (x86)\\\\eM Client\\\\MailClient.exe\" --disable-attachment-indexer_
(Unfortunately, there's not currently a similar workaround for Mac OS)
We’re also working hard on fixing the speed issue and bringing you better performance with future updates.
- **Why is it taking you so long to reply to my Support Ticket?**
Generally, [Pro Support](https://support.emclient.com/index.php?/Core/Default/Index) is only available to Pro License holders for one year after their purchase, otherwise we direct Free users to our [Support Forum](https://forum.emclient.com/).
However, since the new eM Client 8 was recently released, everyone is treated as a Pro user for a month and is contacting the Support Team for a large range of issues. This has greatly increased our number of new support tickets to 100s every day and created a backlog. Some of the issues are bugs that our users have caught and we can pass on the information to our developers to fix and make eM Client better for everyone.
We’re happy to help you and we promise that your ticket has not been forgotten or lost, but your patience is greatly appreciated during this time.
- **Why are my calendar event reminders in eM Client not working?**
This is likely caused by the system notifications from your operating system. Try going **to Menu > Settings > General > Notifications** and disabling the \"Use system notifications box\". Sometimes the system notifications from Windows misbehave and don't work correctly.
When you disable them, the native notifications for the eM Client Application take over and are more reliable.
- **Google Contacts Error, Execution of request failed (Invalid request)**
If you get the following error:
_\\[Google Contacts\\]Uploading item(s) to folder 'account@gmail.com/Contacts' failed due to the following error: Execution of request failed: https://www.google.com/m8/feeds/contacts/default/full (Invalid request.)_
The first thing you should know is that most of the \"folders\" of Google's mail, contacts, tasks, calendar, etc. are just a complex Tag system that's pretending to be folders.
When objects (messages, events, contact entries etc.) are without a Tag to sort them somewhere, strange things and errors start to happen. Understanding that will help you understand the rest of the explanation and the solution.
It seems that if you click the orange + New > Contact button then it will typically default to the root /Contacts folder, which is what's causing your error. If you're creating a new contact using that method, you must either select a Tag to apply to the folder or select a subfolder.
The way to change the default is to select any of the subfolders before clicking the orange + New > Contact button. Then it will automatically apply a tag to the contact and it won't trigger the error.
To fix the rest of your contacts that have this \"No Tag\" error, the easiest thing to do would be to go to the Contacts folder and sort all of your contacts by Tag in ascending order. This will cause all your \"unsorted\" contacts to appear at the top. Drag all of the unsorted contacts into any of your subfolders and this will apply a tag to them and stop the error. It could also be helpful to click the \"select\" option so that you can easily select multiple entries at once.
- **Uploaded Public Key not Verified**
After uploading your Public Key to eM Keybook, you might have received a message saying:
_Uploaded Public Key not Verified_
_Public Key John Doe for email address example@yahoo.com was uploaded to eM Keybook, but has not been verified yet. Should eM Client keep monitoring for incoming verification emails?_
This occurs when you have not yet checked your email to confirm that you would like to upload your Public PGP Key to eM Client. The message you should be looking for is called \"Verification email from eM Keybook\" and it will be sent from keybook@emclient.com.
Furthermore, some email accounts (such as @seznam.cz, @yahoo.com, or @aol.com) have a problem if checking the message through normal means does not trigger the confirmation.
The workaround for this problem is as follows:
1. Right-click on the \"Verification email from eM Keybook\" message in your list of emails in your inbox and select \"Save as\" and then save the email as a _.eml_ file.
2. With this . _eml_ file you exported, go to your file explorer in Windows where you've saved it on your computer and open the file with eM Client.
3. When the . _eml_ file is open click **Menu > Message > Copy to Folder**
4. Choose where you want to save a copy of the message in eM Client.
5. Navigate to where you saved the file within eM Client, and it should be displaying/working correctly and the verification will trigger.
- **Why am I getting a message that a maximum number of allowed translations for my license was reached?**
eM Client uses external service for translations, so it has to pay for each translation made through its interface. For this reason, Free license users have limited access to this feature.
There are no limits for the PRO users.
Read more in our blog: [On-the-fly Email Translation in eM Client](https://www.emclient.com/blog/on-the-fly-email-translation-in-em-client-367) and in the Documentation: [Spell-checker and translator](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Spell-checker%20and%20translator.htm)
- **Why has my recurring task changed to a non-recurring one on my Google account?**
Google unfortunately doesn’t support recurring tasks, the information about recurrence is saved locally in eM Client. If you remove and add your account again this information is lost, because the local data has been cleared and the newly synchronized data from the server does not contain the recurrence information.
- **Why am I missing the content of my distribution lists?**
Some servers might not support distribution lists and can therefore try to change the list into a regular contact, leaving only the first email address. To prevent this, please save your distribution lists into eM Client’s Local folders. The list will not be synchronized but you will be able to use it from the application’s interface.
Read more in the Documentation: [Distribution List](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Distribution%20List.htm)
- **Google Contacts synchronization failed - Contacts API is being deprecated**
On June 15th, 2021 Google phased out the Google Contacts API, which is a protocol we used for synchronizing Google contacts in older versions of eM Client. If you are still running one of these versions, you will encounter this error:
_\\[Google Contacts\\] Synchronizing folder 'xxx@gmail.com/Contacts' failed due to the following error: Execution of request failed:_
_(Contacts API is being deprecated. Migrate to People API to retain programmatic access to Google Contacts. See https://developers.goog.ecom/people/contacts-api-migration.)_
We have switched to the current People API in eM Client 8.2, so if you are running any of the older versions, you need to either **install the update** (if your license is valid for eM Client 8) **or [upgrade your license](https://www.emclient.com/renew-license)** and then install it.
You can of course keep using the older version if you prefer, but you will not be able to synchronize your Google contacts anymore, they will only be stored locally as they are.
To avoid the error pop-up, you can work around this situation by copying the contacts to Local Folders and switch off the Google Contacts service in Accounts settings.
- **GoDaddy OAuth setup - Your browser is unusual**
Go Daddy servers are rejecting the version of Chromium in our application, so the secure OAuth login in our native browser window during the account setup could not finish. The error messages that shows up when this happens is:
Your Browser is a bit unusual...
Try disabling ad blockers and other extensions, enabling javascript, or using a different web browser.
We have created a fix version which will use your default web browser instead of our native window for this authentications. Please download this version here: [https://www.emclient.com/dist/v8.2.1509/setup.msi](https://www.emclient.com/dist/v8.2.1509/setup.msi)
- **Problems with Microsoft outlook.com accounts using IMAP in eM Client 8.2**
**UPDATE 9/30/2021: Microsoft has now fixed their OAUTH and the automatic setup will work again.**
On September 24th, 2021 Microsft made some changes on their mail servers, which disabled OAuth login for the IMAP protocol on their accounts. Unfortunately, this affected all outlook.com, hotmail.com, live.com, msn.com and other free Microsoft account domains in our program, since we used this secure login method as default.
You can tell if your account is affected by a red triangle shown next to your account name. This account also cannot receive any new messages.
The workaround at this time is to set up the account anew manually either as Exchange or as Other (IMAP) to avoid usage of the IMAP-XOAUTH2 login.
**Note**: If you use 2-factor verification, you might need to [create and use an App password for eM Client](https://support.microsoft.com/account-billing/5896ed9b-4263-e681-128a-a6f2979a7944).
**Manual IMAP setup (Other**):
- Go to Menu > Accounts.
- Click the '+Add account' button.
- In the New Account window select Mail > Other.
- Insert your Microsoft account address
- Select IMAP.
- Insert these settings for Incoming server: **imap-mail.outlook.com**
- Outgoing server: **smtp-mail.outlook.com**
- Finish the rest of the setup
- Delete or disable your previous IMAP setup
**Exchange setup:**
- Download the attached registry file in this article.
- Run it while eM Client is still closed and confirm the changes it will make.
If you'd like to add the needed registry key manually instead of using our provided file:
- Run Regedit
- Go to Computer\\\\HKEY\\_CURRENT\\_USER\\\\Software\\\\eM Client
- Add the DWORD item AllowExchangeOnlineOAuth and set its value to 0
- Then run eM Client
To set up the actual account:
- Go to Menu > Accounts.
- Click the '+Add account' button.
- In the New Account window select Mail > Exchange.
- Use your Microsoft mail address for both the Email and Username fields.
- Finish the rest of the setup
- Delete or disable your previous IMAP setup.
- **RetrieveLicenseXml failed**
One of the largest certificate issuers **Let’s Encrypt** had their root certificate validity end on 30. 9. 2021. In case your validity has not been renewed, an error might occur with eM Client licensing and other programs as well.
**How to check your certificate validity in Windows?**
1. Navigate to the Start menu in Windows and type certmgr
2. Open the _Certificate Manager_ app by pressing enter and allow changes
3. In the left window navigate to _Third-Party Root Certification Authorities_
4. Click on the file Certificates that shows up
5. Go to the right side and find **ISRG Root X1** in the ‘Issued to’ column- it is ordered alphabetically
6. Check the expiration date in the third column
Now, in case your certificate has validity to 30.9.2021 it means it is past due.
**Here is how to solve the problem.**
1. Download the attached file _' [ISRG Root X1.cer](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/242/349679)'_ and open it on your PC
2. A window pops up, click on _Install Certificate_
3. Click _Next_ on the following screen
4. Check the option to _Place all certificates in the following store_
5. Click _Browse_ and select _Trusted Root Certification Authorities_ and click _OK_
6. Click on _Next_ and then _Finish_ to import the certificate
**How to solve this issue on Mac?**
Remove the old ISGR Root X1 certificate from your Keychain and then download the attached file _' [ISRG Root X1.cer](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/242/349679)'_
- **IMAP error 'User is authenticated but not connected'**
When using an account that is running on an Exchange server provided by Microsoft, you can encounter this error:
Known Microsoft Exchange server error \"User is authenticated but not connected\" has been encountered on IMAP connection. This issue is temporary and should be automatically resolved by the server. If not, please contact your mail provider.
This error means that the authentication process for your account was succesfull, but for some reason the mail server is not giving eM Client access to the account data, so it cannot synchronize your messages into the app.
This can have a few different causes - sometimes it's a temporary issue that will go away on its own, but lately we had this issue reported with brand new outlook.com accounts that do not have IMAP protocol allowed.
Here are the steps required to enable IMAP:
- Sign in to your Outlook account via the webmail ( [https://outlook.live.com/](https://outlook.live.com/))
- Go to _Settings > Mail > Forwarding and IMAP > Login_ \\> enter your credentials again
- Enable _Allow devices and applications to use POP_ and _Allow devices and applications to use IMAP_
- Save your settings and click the Refresh button.
If you already have IMAP allowed and the issue does not clear on its own, reach out to your admin or provider of the email account so they can fix the issue.
If this is happening with an email account that is set up using an Alias and not the Primary email address, try setting up the account anew using the primary email address to see if that resolves the problem.
- **How to disable or resize avatars in message list?**
**This article applies to eM Client 9 and newer.**
eM Client 9 introduces contact avatars in the message list, but this can make other details harder to see in a more compact view or on smaller monitors.
You can easily disable the avatar feature or at least resize the avatars to take less space.
_Resize Avatars:_
Go to **Menu > Settings > Mail > Read** and scroll down to the **Message List** settings.
There is an **Avatar size:** option which you can set to **Regular** or **Small**.
_Remove Avatars:_
Right-click the top of the message list and open **Columns configuration**.
Select the **Avatar** from the _\"Show these columns\"_ list on the right and then click the **Remove** button, which will move it to the list on the left, _\"Available columns\"_.
- **Notification error 'Communication with the previous instance failed'**
If you use Windows system notifications for eM Client and eM Client is already running, you can encounter this error when trying to perform an action directly from the pop-up:
Communication with the previous instance failed. The other instance has to be ended in order to start the application.
This happens if you run eM Client in administrator mode, which is not compatible with Windows notifications. To avoid this issue, make sure to run eM Client as a regular user instead of 'as admin'.
- **Exchange/Office365 server signatures are not working**
eM Client 9 introduces **synchronized signatures**, but Microsoft has released an update to some of their servers which unfortunately locks this feature for _Exchange Web Services_ protocol. If you do not see the ' **Synced from EWS**' signatures for your Outlooks/Exchange accounts please try this workaround:
- In the Outlook Web Application go to **Settings** \\> **View all Outlook settings** \\> **Mail** \\> **Compose and reply**.
- After that delete all signatures using the **Delete** button.
- Then, in section **Select default signatures** change values **For New Messages** and **For Replies/Forwards** to _**No Signature**_.
After deleting all signatures Outlook should create the new signature with the name _**Outlook Web Signature**_, which will represent your synchronized signature. This signature should synchronize to your eM Client and can be edited.
Note: in case the Outlook Web Signature was not created, please contact Microsoft support with a request to block _Roaming signatures_.
- **eM Client 9 for macOS - messages not loading**
Some users with the latest eM Client 9 for macOS might have encountered an issue where their messages never finish loading, even though clicking REPLY shows that the message text is available. We have tracked this issue to App-specific region settings, so if you have encountered this issue, please follow these steps:
1\\. Go to **System preferences** on your mac device
2\\. Open **Languages and Region**
3\\. Click on the **Apps** section
4\\. If there is any app-specific setting for eM Client, remove it from the list (especially if the region is set to _Sweden_ or _Norway_).
5\\. **Save** this change and reload eM Client - your messages should show up correctly now.
Alternative, if there was no app-specific setting
1\\. Add eM Client here and set **English** as a language.
- **Google account cannot connect in eM Client - password required**
In June 2022 Google discontinued their support for less secure login methods for their email accounts. The solution to this is to set up your account anew using the secure OAuth method.
Please read more here: [Google ‘less secure apps’ access and what it means for eM Client](https://www.emclient.com/blog/google--less-secure-apps--access-and-what-it-means-for-em-client-489)
- **Does eM Client use TLS 1.0 and/or TLS 1.1 encryption protocols?**
eM Client will always try to use the newest TLS protocol available, which of course **includes current TLS 1.2 and TLS 1.3.**
If you've received any of the following emails from your provider:
> _We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our email servers, or is using an unencrypted connection._
>
> _We will no longer support TLS v1.0_
Then you shouldn't have to worry with eM Client, as it can and will use a more secure connection when available.
If you are using Windows 7 or older system though you might need to make sure that your device supports TLS 1.2, but it can be manually enabled on Windows 7 if needed. Here's a [tutorial](https://help.runbox.com/enabling-tls-1-2-on-windows-7/) you can follow or you can run this [Registry file](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/254/383846).
- **Disable TLS 1.3 on Windows 10 - Gmail OAuth loop**
TLS 1.3 is the fourth version of the commonly used protocol for secure communication on the internet. Unfortunately, not all apps and systems can work with it correctly now, such is the case with Windows 10.
You can view which Windows versions can work with TLS 1.3 on this Microsoft page: [TLS protocol version support](https://learn.microsoft.com/en-us/windows/win32/secauthn/protocols-in-tls-ssl--schannel-ssp-)
**Gmail OAuth login on Windows 10**
When TLS 1.3 is enabled, this can cause issues with the Google accounts OAuth - the authentication window will show up, but the setup can never be finished, the OAuth window will keep reloading and the eM Client app will not be able to connect to the Gmail server to synchronize your data.
The solution is to run the _**DisableTLS1.3.reg**_ file attached to this article, start eM Client, and try the Gmail account setup again.
A similar issue can affect **Kerio accounts** when using Windows 10 as well. The solution is also to disable TLS 1.3 until Microsoft provides the required update to Windows 10.
This solution can also work if you encounter this error when sending or receiving an email:
\"Cannot determine the frame size or a corrupted frame was received.\"
- **Cannot send emails for Outlook.com accounts - Authentication aborted**
**Update 3/2/2023: We have created an alternate workaround which uses AirSync instead of SMTP for sending emails, read more [here](https://www.emclient.com/blog/workaround-for-the-sending-issue-via-smtp-for-microsoft-outlook-com-accounts-570).**
**The new workaround is for eM Client 9.2, so if you use an older version of eM Client and do not wish to upgrade, please feel free to still use the workaround on this page.**
In the past few days, users of @outlook.com, @hotmail.com and other free Microsoft email accounts might have encountered an issue when sending emails.
**\\[SMTP\\] MailClient.Accounts.AuthenticationAbortedException: Authentication aborted.**
This issue is caused by a new problem on Microsoft's modern OAuth login method, settings up the account with an older version of the OAuth authentication in the meantime will work.
For the workaround, follow these steps:
**Windows**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Download and run the registry file in this article - **[useoldoutlookcomflow.reg](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/256/375562)**(this file can be downloaded at the bottom of this article, in the _Attachments_ section)
- Open eM Client and log in using the OAuth window that pops up.
**macOS**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Open Terminal and run this command: **defaults write com.emclient.mail.client UseOldOutlookComFlow -bool TRUE**
- Open eM Client and log in using the OAuth window that pops up.
* * *
Once Microsoft fixes this issue, you can either keep the older OAuth or remove the workaround with these steps, which are just the reverse of the previous ones:
**Windows**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Download and run the other registry file in this article- [**removeoldoutlookcomflow.reg**](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/256/375566)
- Open eM Client and log in using the OAuth window that pops up.
**macOS**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Open Terminal and run this command: **defaults delete com.emclient.mail.client UseOldOutlookComFlow**
- Open eM Client and log in using the OAuth window that pops up.
- **Can eM Client work with BT Internet mail account?**
eM Client can work with any email account that allows connection to the mail server via POP, IMAP or Exchange (EWS) mail protocol.
Unfortunately, it seems BTconnect.com is making changes to their mail servers and ending support for all external mail apps, except for Outlook mobile apps.
Please read more details in their article: [The security of btconnect.com email is being improved](https://help.business.bt.com/app/answers/detail/a_id/55536/c/5176/?s_cid=btb_FURL_business/btconnectemail/)
- **GMX 2FA login problem with app passwords**
Email provider GMX allows its users to enable more secure authentication for their accounts, the **two-factor authentication** - [https://www.gmx.com/security/2fa](https://www.gmx.com/security/2fa)
When you enable this additional security layer, you need an **app password** for other apps to login into your GMX account for you.
Most email service providers will use the same app password for one app, but GMX needs this password per each protocol/service you plan to use in a 3rd party application.
That means that for eM Client you will need three app passwords total - one to receive email via IMAP service, one to send via SMTP, and one to synchronize your contacts and calendars via CalDAV/CardDAV service.
Trying to use the same password on the whole account will result in rejected logins and might resolve in issues connecting to GMX Mail or GMX Calendar depending on where you use the app password.
- **eM Client does not work as default mail app**
If you experience problems with eM Client not behaving as default mail client for opening mail files, using Mailto links from web, etc. there might be a specific default setting missing in your system.
The best way to resolve it is to go to your **System settings** \\> **Apps** and then **'Set defaults by app**' (Windows 10) or **'Default apps'** (Windows 11).
From the list of installed apps select eM Client and then _assign all available file and link types_ to make eM Client function fully as a default app for all email and calendar functions.
If you experience issues using the **Send to** \\> **Mail recipient** function in Windows, the attached registry file can help - simply [download it](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/262/388762) and run it.
- **Exchange account cannot login on mobile app**
Some users experience issues with their Exchange accounts on our mobile app, even though the same account connects correctly on desktop.
This is caused by incorrect NTLM implementation in the .NET platform, which our and many other applications use. This issue is usually triggered on Exchange accounts if you have \"Extended protection\" enabled on your server and it affects only mobile apps, not the desktop program.
Our developers have created a fix for .NET in its current version .NET 8 and .NET 9, and it should hopefully be merged soon.
[https://github.com/dotnet/runtime/pull/102565](https://github.com/dotnet/runtime/pull/102565)
[https://github.com/dotnet/runtime/pull/95898](https://github.com/dotnet/runtime/pull/95898)
Unfortunately, until that happens, we cannot provide any alternative solution - only wait for the fix to be merged into the .NET platform.
- **eM Client missing from macOS Share menu**
If eM Client is missing from your system \"Share\" menu, it is most likely missing from the location in System Settings/Privacy & Security/Extensions/Sharing
Please open the Terminal and run this command to add back any missing apps:
**/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -seed**
- **Google Contacts - Parameter validation failed for \"resourceName\" : The value did not match the regular expression ^people/\\[^/\\]+$**
Recently this error started popping up for some Gmail accounts:
\\[Google Contacts\\] Synchronizing folder _'Your Google Account/Other Contacts'_ failed due to the following error: Parameter validation failed for \"resourceName\" : The value did not match the regular expression ^people/\\[^/\\]+$
This error means there has been a problem getting some contacts synchronized from the Google server, specifically in the **'Other Contacts'** folder.
This folder works similarly to eM Client's _Recipients history_ \\- it's Google's folder for saving email addresses you previously sent messages to, so these are usually not contacts created by you, but automatically by the server. Your contacts are in the main _Contacts_ or _My Contacts_ folder.
Deleting the contacts from _'Other Contacts'_ and then repairing the folder in eM Client should resolve the issue.
Other Contacts cannot be deleted from external apps though, so you need to go to this page in your browser: [https://contacts.google.com/other](https://contacts.google.com/other) Make sure you are logged in into the correct Google account and then delete the items in this folder.
Back in eM Client, open the _Contacts_ section.
Right-click the _Other Contacts_ folder and open _Properties_ Open the _Repair_ tab and click _Repair_.
This will re-synchronize the folder and without the invalid contact, the error should not pop up again.
- **Can I remove the Received header and User-Agent from my message headers?**
The **_Received_** header is not defined by eM Client, but the SMTP server that processes the message.
We send the EHLO command to the SMTP server as defined in [RFC 5321](https://datatracker.ietf.org/doc/html/rfc5321#section-4.1.1.1).
Your mail server adds the full _address-literal_ into the _Recieved_ header, which is recommended by the specification.
**_User-Agent_** is also standard information given to the server, to identify the source of the email, though other apps can use different non-standard headers for the same reasons, such as _X-Mailer_ ( _X-Mailer: iPad Mail (18C66) , X-Mailer: Microsoft Outlook 16.0,..._).
So these details cannot be removed from your outgoing messages.
- **Gmail accounts - Birthday calendar no longer synchronized**
On **December 6th 2024** some **Google accounts stopped showing Birthday calendar.** Unfortunately, the calendar is fully missing from the Calendar data we receive which is why the eM Client app cannot show it.
Birthday calendar is a special type of calendar so there is unfortunately no easy way to share it from the web interface and use it as an Internet calendar.
So far we noticed that Google accounts set to other languages (such as Czech) on the Google server are not affected as often as those set in English.
At this point, we can only wait for Google to resolve this strange error.
Other apps that use Google Calendar via CalDAV protocol (and not via Calendar API as eM Client) are seeing [Birthday events inside the main calendar](https://issuetracker.google.com/issues/382843876) instead of a dedicated Birthday calendar.
- **How to delete custom database location setting on Mac?**
If you set a custom location for your database and the location is not available (for example external drive that is disconnected), you might have trouble running eM Client.
To delete the custom storage location setting open the Terminal and run this command:
`defaults` ` delete ` `com.emclient` `.mail.client DBLocation`
- **Sharing Gmail and Outlook.com calendars**
Both **Gmail** and free **Microsoft** accounts ( _outlook.com, hotmail, msn, live_, and other free domains provided by MS) allow calendar sharing from their web interfaces, but do not allow the sharing settings to be configured from third-party apps such as eM Client.
So to share these folders, you need to access the web interface and share the calendar there - but eM Client will be able to synchronize any calendars shared _with_ you, so you can still view all the shared calendars from inside the program!
- **Cannot attach Word document while it's open - File in use**
If you encounter this error with Word files specifically, the issue might be the Privacy settings in your Microsoft Office apps.
Disable all the \"Connected Experiences\" in the Privacy Settings of Word (or another Office program this applies to), and you will be able to attach open Word files again.
- **Why doesn’t eM Client automatically download missing certificates?**
eM Client **does not use AIA ([Authority Information Access](http://www.pkiglobe.org/auth_info_access.html))** to fetch intermediate or root certificates on demand, and this is intentional for security reasons.
On Windows, trusted certificate authorities (CAs) are managed through the system certificate store. Outlook and some other applications can trigger Windows to fetch missing certificates from trusted CAs when needed. eM Client, however, only uses **certificates already present in the Windows store**. If an intermediate certificate is missing, it does not try to download it via AIA or force Windows to update its trusted root list (which is normally updated periodically through Windows Update).
This behavior is designed to prevent a type of **privacy attack:** a malicious sender could include a URL in the AIA field of their certificate pointing to their own server. If your mail client automatically contacts that URL to retrieve a certificate, the sender would immediately know you opened their email.
To avoid issues, make sure to import certificates with their complete chain (including intermediate certificates) into the Windows certificate store in advance.
- **Fix “Unknown Revocation Status” Errors on macOS and Adjust Certificate Validation**
On macOS and iOS, some eM Client users experienced SMIME certificates error **“unknown revocation status.”** This also affected some HTTP services, such as the automatic translation.
This is caused by the fact that Apple’s system does not always properly handle certificate revocation checks after [Let’s Encrypt deprecated Online Certificate Status Protocol (OSCP)](https://letsencrypt.org/2024/12/05/ending-ocsp/) method in favor of Certificate Revocation Lists (CRL). We suspect that Apple does not take CRL into account at this time and since OCSP is no longer available, the status is left \"unknown.\"
eM Client offers a setting, **IgnoreUnknownRevocationStatus**, to control this behavior now, which has 3 options:
| **Value** | **Behavior on macOS** |
| --- | --- |
| **_< 0_** or **_not set_** | Default: eM Client app decides whether to block the error or not |
| _**== 0**_ | Strict validation (do not ignore the error). |
| **_\\> 0_** | Explicitly ignore the error. |
The default behavior since **eM Client** **10.3.2298** will now ignore this specific error, but you can use these commands to change it:
To **explicitly** allow SMIME certificates to work, run this command in the terminal:
defaults write com.emclient.mail IgnoreUnknownRevocationStatus -int 1
To Enforce **strict validation**(this might also block other HTTP services, including _eM Client's translation, QR Import, EWS Servers_ and more):
defaults write com.emclient.mail IgnoreUnknownRevocationStatus -int 0
To return to **default behavior**:
defaults delete com.emclient.mail IgnoreUnknownRevocationStatus
**Easy fixes**
- **How to report an issue with eM Client?**
1\\. If you’re getting an error message, please enclose a screenshot of the error.
2\\. Send us the whole content of the ‘Log’ tab.
If an error appears, you can access the log by clicking on the third tab in the same window as the Error. If no error appears, go to **Menu > Operations**, click the ' **Copy log**' button and paste the log (Ctrl+V) in a message to us.
3\\. Send us the full number of the version that you’re using (you can find this information in **Menu > Help > About**).
4\\. Try to remember what changes you’ve made in eM Client or in your system before the problem started and describe them to us.
Submit the report via one of our [**Support options**](https://www.emclient.com/support) or send it to **info@emclient.com** (if you're still using the Trial version) and we’ll do our best to resolve the issue as soon as possible.
- **eM Client is suggesting my database is missing or is corrupted, how can I restore the database?**
If you get an error indicating that your database is corrupted, the fastest way of getting eM Client running again is to restore your data from a backup.
This option will be available either from the window informing you about the results of the database check or from eM Client’s interface in **Menu > File > Restore**.
If you can’t access eM Client to restore the data, please follow the information below on starting with a new database to open the program.
To start with a new database, turn eM Client off and rename the \"eM Client\" database folder (default location is in hidden folders AppData\\\\Roaming, the whole path is _C:\\\\Users\\\\%username%\\\\AppData\\\\Roaming\\\\eM Client_) to e.g. ‘eM Client old database’.
Please note that eM Client must stay turned off during this process. Check for eM Client or mailclient.exe in the Task Manager and if you see a process with either of these names, end it before you proceed.
If you do not have a backup but still have all your data saved on the server, you will have to start with a new database, re-create your accounts from scratch and wait until the data is synchronized again.
- **Why do I have multiple copies of a message in Favorite folders?**
The special folders in Favorite folders collect messages from all accounts. If there are copies of the same message it can mean the message is copied into more folders or among more accounts.
_Common causes for this include:_
- _Duplicate setup_ \\- make sure each of your accounts is set up only once in Menu > Accounts, or all messages will appear twice in Favorite folders
- _Rules_\\- do you have any rules that are meant to copy incoming messages? Check the Menu > Rules to make sure that there isn't a rule creating unwanted copies.
- _Forwarding_ \\- do you perhaps have a server-side forwarding set for one of your accounts? If you don't want messages from one account to always be forwarded to another, check your server rules, for example through webmail
**Note**: In eM Client 6 this problem also sometimes happened with Gmail accounts, which keeps a copy of each message in All Mail folder and also created copies in Important and Starred labels.
Since eM Client creates a separate folder for each label, emails that have multiple labels attached to them will have multiple copies saved. The only workaround for that issue is to disable the showing of redundant labels like \"Starred\" and \"Important\" in IMAP. You can find this option by opening a web browser and logging in to Gmail. Click on Settings, and then go to the tab at the top called \"Labels\".
Since eM Client 7.0 we have adapted Gmail's internal structure. All messages have just one copy in the All Mail folder and other folders are just assigned labels.
- **Why am I missing some emails when I use the search feature in eM Client?**
It’s important to realize how eM Client works with IMAP: it only downloads message headers by default to make synchronization more efficient and to save space on your device.
Messages themselves are fully downloaded once you click on them to show their content in eM Client. Thus, eM Client cannot search in the bodies of all your messages by default.
If you’d like to search inside the messages, you can download your messages for offline use.
This setting is available in **Menu > Accounts** \\- the account that you’d like to download the emails for - IMAP tab - Offline - \"Download messages for offline use\".
You can also include images and attachments (if you want to search inside text attachments).
POP and EWS accounts download full messages automatically.
- **Why is there a constant certificate warning showing on start?**
We have enhanced the IMAP certificate checks so this is an expected result when your certificate name does not match the hostname. Please either use the correct certificate or match the server address found in your account settings ( **Menu > Accounts > the relevant account - IMAP tab - Host**) with the one in the current certificate details.
If you are redirected on the server and the names can’t match, you can also choose the possibility to connect with the current settings and remember this choice.
- **What is the difference between setting up a POP3 account in a separate folder tree instead of local folders?**
When setting up a POP3 account using the automatic or manual account setup, you can choose between creating a separate folder tree in the left pane for your POP3 account, or you can have your items synchronized with the default local folders tree.
Both options will store your emails locally as POP3 accounts do not keep your items synchronized with the server and are only used to download new data. Having the account in the left pane will allow you to move the account in the list of your accounts, having it listed under local folders will, on the other hand, reduce the number of listed accounts.
This choice cannot be changed after the setup, you will need to set up the account anew. Be careful not to accidentally remove your messages when doing so, you can always create both setups at once, copy your messages and then remove the unwanted setup.
- **How to configure a Skype account using eM Client?**
Microsoft has unfortunately decided to stop supporting Skype for 3rd party applications so this feature had to be removed from eM Client. eM Client does not provide VoIP functionality, but clicking on the phone number in the Contact section of the Sidebar (on the right side of the main eM Client window) results in the standard call-to action, which should detect your default VoIP app and dial the number.
- **How to configure a Facebook account using eM Client?**
Unfortunately, Facebook has decided to quit Facebook Chat support for third-party applications as of April 30th, 2015. Therefore, this functionality has been removed from eM Client as well.
- **Why can't I see my messages right after I open eM Client?**
For IMAP accounts eM Client by default only downloads the headers of incoming messages and the body content is downloaded once you open the message's details.
While the startup synchronization is being processed by your server, it's possible the request for downloading body content may have timed out and can be run again once the folder sync is finished.
To avoid this, try to enable the \"Download messages for offline use\" on your account or one of your folders – for example, your Inbox.
To do so, navigate to your account settings, IMAP, and check the option to download messages for offline use, or right-click your folder, navigate to its properties and enable the option for selected folders only.
- **I'm seeing red triangle warning, how can I get rid of it?**
This warning is a general connection error, and it can be caused by minor connectivity issues between the application and your mail server. It can occur when the server is not responding or if the number of requests is higher than usual and the server is unable to respond while the request is valid.
Don't worry though – eM Client should be able to automatically reconnect if the connection error is thrown unless there's a real problem on the server.
You can find more details on what causes this connection issue in the third tab called **Log** in **Menu > Operations**. If you need help analyzing the problem, get in touch with our support.
- **New window requires me to login to my Gmail account through a browser window, what should I do?**
This window is a normal step of Gmail accounts set up, as can be seen in our step-by-step Gmail/G Suite setup on our website.
It's part of Google's authentication called oAuth, where instead of giving the external application (eM Client) your password, you just give access from your Google account settings.
So, log in with your Gmail account and allow access for eM Client by clicking on \"Accept\" on the second browser page right after you log in to the browser.
_eM Client will be granted an authentication token that you can revoke at any time using your online Google accounts settings._
Read more in our blog: [OAuth authentication with Gmail](http://www.emclient.com/blog/em-client-now-features-oauth-authentication-with-gmail-124)
- **Uploading contact or event failed, what do I do?**
If you try to upload or change an event, task or contact but an error message pops up with the reason described in the message (e.g. invalid value, missing or empty field) it means that there is an invalid item that you're trying to synchronize with the server.
Try to delete the local changes to stop the synchronization – if this cannot be done manually or the error message cannot be closed (or keeps reappearing) it might be best to clear the local cache memory in eM Client for this account and download the correct data from the server.
Simply right-click the affected folder (calendar, contacts folder, etc.), select _Properties_ and open the _Repair_ tab. Click the ‘Repair’ button and wait for the resync to finish.
- **How to remove email address or domain from Blacklist in eM Client?**
You can view and manage the Blacklist rule in **Menu > Rules**. Just select the Blacklist and click the 'Edit' button.
A new window with all the domains and addresses in your blacklist will pop up and you can add new items or remove any of the email addresses and domains already in it.
- **eM Client runs in a strange language, how to change it?**
If the program somehow switched to a language you do not understand, do not worry!
**The buttons are located in the same place for all localizations**, so follow these screenshots to find your way to the language settings:
1\\. Open **Menu > Settings** in the main window. **Menu** is in the top left corner of the program, **Settings** is a 7th item on the list in the drop-down menu.
2\\. This will open the **Settings** window. Here you want to open the **General > Language** section. **General** is the very top section while **Language** should be the second one in the list below.
3. Then just **select your preferred language** and press **Ok**.
- **How to copy the Operations log in eM Client?**
The Operations log can be very useful for troubleshooting, as it contains information about the Operations that were done during this run of the application. If there is an error message the Operations log might contain more detailed information about the error itself.
If an error message already popped up, the Log can be found in the third tab of the same Window. Otherwise, you can open this window manually in **Menu > Operations**. The Log is in the third tab of this window.
Simply click the **Copy log** button and then paste the text into a text editor (Notepad, MS Word, ...) via the **Ctrl+V** shortcut.
You can then search for your error message there in case the error details made the reason self-explanatory or you can send this log to the support so we can analyze it and provide advice.
Support options are described on our website in [**Support overview**](https://www.emclient.com/support) section.
* * *
_LEGACY OPTION_
In older versions the Copy log button is not available, so you will need to copy the log manually.
- Open the Log tab and then click inside, to select a single line
- Press Ctrl+A keyboard shortcut to select all the lines
- Use Ctrl+C to copy the content
- Open a text editor (Notepad, MS Word, ...) and use Ctrl+V to paste the log there and then send it to support.
- **Gmail - My label colors are not synchronized, how to resolve it?**
Unfortunately, Gmail does not forward the information about the label color through IMAP protocol, so eM Client cannot load the exact same colors and assigns random ones instead.
However, if you go to **Menu > Tags** and create a new tag with the same name as your Label, you will be able to select your own color in eM Client.
This workaround will work for all top-level Folders/Labels, not subfolders.
- **I changed my preferred font but messages are still written in default, why?**
This is, unfortunately, a common confusion, as there are actually two different settings for changing your font style in eM Client. One is your preferred style for _reading_ messages and the other for _writing/composing_ a message.
1\\. **Menu > Settings > Mail > Read**
The Preferred Style setting in this section will be applied to the messages you read, if they use Plain text. Plain text format does not have any set \"visual\" formatting, so you can apply your own.
This way you can make the font easier to read for you.
The setting will not be applied to HTML messages, which do have set formatting.
2\\. **Menu > Settings > Mail > Compose**
The Preferred Style in this section will be used for writing all your messages.
- **OAuth login for Microsoft Office 365 / EWS accounts**
> **Attention: These solutions can only work with eM Client 8.0 - 8.1, they will not work for legacy versions of eM Client. eM Client 8.2 and newer do not need this solution, as it is included natively.**
eM Client supports MFA/oAuth login, but the pop-up window for this authentication method will not be allowed to be used by default on your device.
That is why the login method will not work natively for now, but we have prepared workarounds to help you out:
### **eM Client for Windows**
- Download the attached registry file in this article.
- Run it while eM Client is still closed and confirm the changes it will make.
- Run eM Client and use the automatic setup to set up your accounts with oAuth.
If you'd like to add the needed registry key manually instead of using our provided file:
- Run Regedit
- Go to Computer\\\\HKEY\\_CURRENT\\_USER\\\\Software\\\\eM Client
- Add the DWORD item AllowExchangeOnlineOAuth and set its value to 1
- Then run eM Client and use the automatic setup to set up your accounts with oAuth.
### **eM Client for MacOS**
- Open the Terminal
- Execute this command:
- defaults write com.emclient.mail.client AllowExchangeOnlineOAuth -bool TRUE
- Run eM Client and use the automatic setup to set up your accounts with oAuth.
> **WARNING: If you use this work-around please make sure to disable the 'Offline Address Book' service during the last step of the setup.** **It is not compatible with the oAuth setup and could cause additional problems with the setup.**
- **I just upgraded to eM Client 8. Where did all my folders/subfolders go? (More folder)**
Upon upgrading to eM Client 8, all your folders were “hidden” by default under a folder called 'More'. This was to give you a fresh start with your folder management and make the interface more streamlined.
To remove items from the More folder, simply drag them out of it. Once there's nothing in the folder, it will disappear. To add items back, simply right-click an item and select Hide.
Alternatively, you can manage which items are hidden under the More folder or shown on your folder list by right-clicking your email account name in the folder list and selecting Show/hide folders.
- **What happened to the progress bar in the bottom left corner of eM Client?**
Most users nowadays have high-speed internet connections and therefore an explicit progress bar for sending messages was no longer necessary in Version 8.
However, if you still want to monitor the progress of your sent emails and updating folders, you can open the Operations window by going to **Menu > Operations**.
If you want the Operations window progress bar to always be displayed as you send and receive messages, you can turn on this feature under **Menu > Settings > General > General > Operations Window** and select the box for Show window on send and receive.
- **How to remove suggested email addresses when composing a message?**
When you go to type in a name in the **To:** section, if there is an **X** button on the right side in the suggestion list, then it can be deleted from the history of recipients via click on that button.
Otherwise, the unwanted contact must be deleted from your address book or the messages sent to this email address from the Sent folder.
You can also adjust your suggested recipients list by going to **Menu > Settings > Mail > Compose > Email Address Suggestion**.
Suggestions based on **messages in Sent folders** and **Recipients history** based on your use in eM Client can be turned off; suggestions based on your saved **Contacts** cannot be disabled.
- **The meeting/event reminders keep popping up every 5 minutes, how to disable them?**
This is a known issue with some Gmail events and system notifications, you can resolve this by unchecking the _Use system notifications_ box in **Menu > Settings > General > Notifications**.
- **Why am I getting a message that a maximum number of allowed translations for my license was reached?**
eM Client uses external service for translations, so it has to pay for each translation made through its interface. For this reason, Free license users have limited access to this feature.
There are no limits for the PRO users.
Read more in our blog: [On-the-fly Email Translation in eM Client](https://www.emclient.com/blog/on-the-fly-email-translation-in-em-client-367) and in the Documentation: [Spell-checker and translator](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Spell-checker%20and%20translator.htm)
- **Why has my recurring task changed to a non-recurring one on my Google account?**
Google unfortunately doesn’t support recurring tasks, the information about recurrence is saved locally in eM Client. If you remove and add your account again this information is lost, because the local data has been cleared and the newly synchronized data from the server does not contain the recurrence information.
- **Why am I missing the content of my distribution lists?**
Some servers might not support distribution lists and can therefore try to change the list into a regular contact, leaving only the first email address. To prevent this, please save your distribution lists into eM Client’s Local folders. The list will not be synchronized but you will be able to use it from the application’s interface.
Read more in the Documentation: [Distribution List](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Distribution%20List.htm)
- **GoDaddy OAuth setup - Your browser is unusual**
Go Daddy servers are rejecting the version of Chromium in our application, so the secure OAuth login in our native browser window during the account setup could not finish. The error messages that shows up when this happens is:
Your Browser is a bit unusual...
Try disabling ad blockers and other extensions, enabling javascript, or using a different web browser.
We have created a fix version which will use your default web browser instead of our native window for this authentications. Please download this version here: [https://www.emclient.com/dist/v8.2.1509/setup.msi](https://www.emclient.com/dist/v8.2.1509/setup.msi)
- **RetrieveLicenseXml failed**
One of the largest certificate issuers **Let’s Encrypt** had their root certificate validity end on 30. 9. 2021. In case your validity has not been renewed, an error might occur with eM Client licensing and other programs as well.
**How to check your certificate validity in Windows?**
1. Navigate to the Start menu in Windows and type certmgr
2. Open the _Certificate Manager_ app by pressing enter and allow changes
3. In the left window navigate to _Third-Party Root Certification Authorities_
4. Click on the file Certificates that shows up
5. Go to the right side and find **ISRG Root X1** in the ‘Issued to’ column- it is ordered alphabetically
6. Check the expiration date in the third column
Now, in case your certificate has validity to 30.9.2021 it means it is past due.
**Here is how to solve the problem.**
1. Download the attached file _' [ISRG Root X1.cer](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/242/349679)'_ and open it on your PC
2. A window pops up, click on _Install Certificate_
3. Click _Next_ on the following screen
4. Check the option to _Place all certificates in the following store_
5. Click _Browse_ and select _Trusted Root Certification Authorities_ and click _OK_
6. Click on _Next_ and then _Finish_ to import the certificate
**How to solve this issue on Mac?**
Remove the old ISGR Root X1 certificate from your Keychain and then download the attached file _' [ISRG Root X1.cer](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/242/349679)'_
- **Unauthorized License Detected warning while using valid license**
The **Unauthorized License Detected** warning should show up if you are using an illegal version of eM Client, which is detected by your System checking eM Client's program file signatures. Recently, some users encountered this warning even with a valid program and license, because of an outdated certificate in their device.
**In the current versions released after January 2023**, eM Client now uses **Azure Code Signing** to sign its program files. The Windows version of the app is signed using a Microsoft certificate to prove its validity and safety when used on Windows devices.
So if you encounter this warning, please **make sure to have the latest Windows update** on your device installed.
If you do have the latest updates, you can check and/or install the missing certificate directly.
Go to the eM Client installed program files, default _C:\\\\Program Files (x86)\\\\eM Client_.
Find **_MailClient.exe_** and open its _Properties_.
Open the **_Digital Signatures_** tab.
Click the _eM Client s.r.o._ signature in the list and open _Details_.
Check the signature here.
If it's shown as invalid, select the Microsoft signature at the bottom and open its _Details_.
Then click **_View Certificate_** button and check the **_Certification path_**.
if there is any Microsoft certificate missing (a red X over the certificate icon), install it or add it to trusted certificates.
You can find Microsoft certificates in their repository here: [https://www.microsoft.com/pkiops/docs/repository.htm](https://www.microsoft.com/pkiops/docs/repository.htm) Search for the name of the missing certificate, download it, and when installing it make sure to select the folder (store) manually and save it into **Trusted Root Certificates Authorities**.
That should resolve the issue - restart your device and start eM Client again.
* * *
**For eM Client 9.2.1222 and older you can use this solution:**
To check if you are affected by this problem, please check this webpage: [https://trusted-root-g4.chain-demos.digicert.com/](https://trusted-root-g4.chain-demos.digicert.com/)
If the page shows a warning, you need to update your root certificate **DigiCert Trusted Root G4**.
This can be sorted by installing available security updates for your Windows or you can find the updates manually here: [Support for urgent Trusted Root updates for Windows Root Certificate Program in Windows](https://support.microsoft.com/en-us/topic/support-for-urgent-trusted-root-updates-for-windows-root-certificate-program-in-windows-a4ac4d6c-7c62-3b6e-dfd2-377982bf3ea5)
You can also manually download the certificate here:
[DigiCert Root Certificates \\| DigiCert.com](https://www.digicert.com/kb/digicert-root-certificates.htm)
[Direct download for **DigiCert Trusted Root G4** \\| DigiCert.com](https://cacerts.digicert.com/DigiCertTrustedRootG4.crt) To avoid similar issues in the future, make sure you have the Windows Root certificate AutoUpdater active.
This can be changed in Windows registry directly in **HKEY\\_LOCAL\\_MACHINE\\\\Software\\\\Policies\\\\Microsoft\\\\SystemCertificates\\\\AuthRoot**
Just make sure the **DisableRootAutoUpdate** key is set to 0.
* * *
**If the issue is not resolved even after manually updating or re-installing the missing certificates**, you can reinstall the app in case the issue was in the corrupted program files.
Follow these steps:
\\- Uninstall eM Client (do NOT delete your database)
\\- Make sure the **eM Client** folder and files are gone from **_C:\\\\Program Files (x86)\\\\eM Client_** or **_C:\\\\Program Files\\\\eM Client_**
If not, delete them manually.
\\- Then download and install the app for your licensed version from an official file downloaded from our website: [https://www.emclient.com/release-history](https://www.emclient.com/release-history)
- **Google account cannot connect in eM Client - password required**
In June 2022 Google discontinued their support for less secure login methods for their email accounts. The solution to this is to set up your account anew using the secure OAuth method.
Please read more here: [Google ‘less secure apps’ access and what it means for eM Client](https://www.emclient.com/blog/google--less-secure-apps--access-and-what-it-means-for-em-client-489)
- **eM Client does not work as default mail app**
If you experience problems with eM Client not behaving as default mail client for opening mail files, using Mailto links from web, etc. there might be a specific default setting missing in your system.
The best way to resolve it is to go to your **System settings** \\> **Apps** and then **'Set defaults by app**' (Windows 10) or **'Default apps'** (Windows 11).
From the list of installed apps select eM Client and then _assign all available file and link types_ to make eM Client function fully as a default app for all email and calendar functions.
If you experience issues using the **Send to** \\> **Mail recipient** function in Windows, the attached registry file can help - simply [download it](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/262/388762) and run it.
- **eM Client missing from macOS Share menu**
If eM Client is missing from your system \"Share\" menu, it is most likely missing from the location in System Settings/Privacy & Security/Extensions/Sharing
Please open the Terminal and run this command to add back any missing apps:
**/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -seed**
- **How to delete custom database location setting on Mac?**
If you set a custom location for your database and the location is not available (for example external drive that is disconnected), you might have trouble running eM Client.
To delete the custom storage location setting open the Terminal and run this command:
`defaults` ` delete ` `com.emclient` `.mail.client DBLocation`
- **Cannot attach Word document while it's open - File in use**
If you encounter this error with Word files specifically, the issue might be the Privacy settings in your Microsoft Office apps.
Disable all the \"Connected Experiences\" in the Privacy Settings of Word (or another Office program this applies to), and you will be able to attach open Word files again.
- **Fix “Unknown Revocation Status” Errors on macOS and Adjust Certificate Validation**
On macOS and iOS, some eM Client users experienced SMIME certificates error **“unknown revocation status.”** This also affected some HTTP services, such as the automatic translation.
This is caused by the fact that Apple’s system does not always properly handle certificate revocation checks after [Let’s Encrypt deprecated Online Certificate Status Protocol (OSCP)](https://letsencrypt.org/2024/12/05/ending-ocsp/) method in favor of Certificate Revocation Lists (CRL). We suspect that Apple does not take CRL into account at this time and since OCSP is no longer available, the status is left \"unknown.\"
eM Client offers a setting, **IgnoreUnknownRevocationStatus**, to control this behavior now, which has 3 options:
| **Value** | **Behavior on macOS** |
| --- | --- |
| **_< 0_** or **_not set_** | Default: eM Client app decides whether to block the error or not |
| _**== 0**_ | Strict validation (do not ignore the error). |
| **_\\> 0_** | Explicitly ignore the error. |
The default behavior since **eM Client** **10.3.2298** will now ignore this specific error, but you can use these commands to change it:
To **explicitly** allow SMIME certificates to work, run this command in the terminal:
defaults write com.emclient.mail IgnoreUnknownRevocationStatus -int 1
To Enforce **strict validation**(this might also block other HTTP services, including _eM Client's translation, QR Import, EWS Servers_ and more):
defaults write com.emclient.mail IgnoreUnknownRevocationStatus -int 0
To return to **default behavior**:
defaults delete com.emclient.mail IgnoreUnknownRevocationStatus
**Known issues**
- **Why is my Outlook/Hotmail/MSN/Live account not synchronizing or really slow?**
No longer possible.
With the recent changes on Microsoft servers, the IMAP protocol for Outlook/Hotmail/Live/MSN/etc. accounts can be unusable for some external applications at this time.
Please set up your account as Exchange.
- Download the attached registry file in this article.
- Run it while eM Client is still closed and confirm the changes it will make.
If you'd like to add the needed registry key manually instead of using our provided file:
- Run Regedit
- Go to Computer\\\\HKEY\\_CURRENT\\_USER\\\\Software\\\\eM Client
- Add the DWORD item AllowExchangeOnlineOAuth and set its value to 0
- Then run eM Client
To set up the actual account:
- Go to Menu > Accounts.
- Click the '+Add account' button.
- In the New Account window select Mail > Exchange.
- Use your Microsoft mail address for both the Email and Username fields.
- Finish the rest of the setup
- Delete or disable your previous IMAP setup.
**NOTES**: Detection of Exchange setup might take longer than usual, but unless an error pops up, let the configuration finish.
If you use 2-factor verification, you might need to [create and use an App password for eM Client](https://support.microsoft.com/account-billing/5896ed9b-4263-e681-128a-a6f2979a7944).
Exchange Web Services protocol will synchronize your Mail, Contacts, and Calendar - you do not need to worry about any data loss because this information is saved on your mail server.
- **I upgraded to eM Client 8 and now my data is missing. What to do now?**
**If you upgraded from eM Client 6**, your data hasn't been actually lost - you just accidentally skipped database migration.
Since eM Client 7, we have created a completely new database structure for more efficient data storage, so the data cannot be just loaded from the old database as was possible in the past.
To migrate your data manually please use the **Menu > File > Import.. > Import from eM Client 6** option.
**If you upgraded from eM Client 7**, the database should be upgraded automatically, since eM Client 8 keeps to the same model and can upgrade these files automatically, no migration is needed.
In this case, the issue might be with your storage location - make sure that the storage folder in **Menu > Settings > General > Storage** is pointing to the correct location where your eM Client 7 database was stored.
- **A folder in eM Client shows unread messages even though there are none?**
Please try the following steps to get rid of any 'ghost' messages:
- Turn off Conversations (Menu > View > Conversations > Disable Conversations)
- Close eM Client
- Open RUN function from the Start menu
- Run the command \"C:\\\\Program Files (x86)\\\\eM Client\\\\MailClient.exe\" /dbrepair
- (For MS Store version of eM Client the command is eMClientStore.exe /dbrepair )
- Wait until the database check is completed
- Turn eM Client on
- You should then be able to set any Conversations setting you prefer.
For IMAP and Exchange accounts only:
- If that doesn't help, please right-click on the folder that the messages are in, select Properties > Repair and click the Repair button.
- This will prompt the resynchronization of this folder from the server and should reset its data.
- You can also try removing your account from eM Client and then adding it again in Menu > Accounts.
Please note that all locally stored data will be lost, but if you have your data on the server, that shouldn't be of concern.
You can make a backup just to be on the safe side through **Menu > Backup**.
- **My Apple calendar shows a problem with 'outbox'**
**\\[CalDav\\] Subfolder synchronization of folder \"outbox\" failed due to the following error: Not Found**
This is a server error that started happening recently on Apple servers and applies to **eM Client 7.0** and older.
When CalDAV lists the available folders it indeed shows **outbox** (which is used internally by the calendar for sending invitations) but then also prompts the error because the folder should not be sent or shown through CalDAV to external applications.
We have implemented a workaround which ignores this error in **eM Client 7.1**
**If you encounter no other errors you can just disable all error popups in the meantime.**
- go to _Menu > Tools > Settings > General > General_
- Scroll to _Operations window_
- uncheck the option to _Show window when an error occurs_
_Last update on this post has been made on May 12th, 2017_
- **Yahoo - Why can't I see my subfolders when I synchronize my account?**
This is a known issue with selected Yahoo servers because Yahoo does not officially support subfolders at all.
That is why the subfolders created in eM Client can disappear after synchronizing with the Yahoo server. The server will clear them out.
We suggest only using top-level folders in Yahoo to make sure no messages get lost.
- **Why can't I export my data into a PST file from eM Client?**
We, unfortunately, do not support export to PST files and it is not a feature our developers plan to implement in the future since the file is specific for Outlook only.
Instead, we export messages into EML files which is a widely accepted standard file format for email messages. Export your messages using the **Menu > File > Export** option.
You can find [converters from EML to PST](https://www.google.com/search?q=EML+to+PST) online.
- **Gmail - All of my messages are marked as Important, how to stop it?**
This issue started happening in eM Client 7.0 when we changed the way we work with Gmail. Since we started supporting Gmail labels and folder structure, all labels are synchronized.
And one thing that was not visible before (and might not be visible in other clients) is that Gmail assigns the 'Important' label to all messages synchronized through IMAP.
In eM Client 8.1 we added a workaround in the **Menu > Accounts** section under the IMAP tab.
Under the Tag section you will find the **Show Important tags** option and you can select to either show it _based on Gmail's settings, Always_ show it or to _Never_ show it.
* * *
_LEGACY OPTIONS_
In older versions, you need to go to your Gmail settings in your web browser and create a filter that will remove the Important label automatically from each message.
To achieve this, go to Gmail webmail, open Settings > Filters and Blocked addresses. Create a new filter where all messages received by your email address will never be marked as Important.
Screenshots of such filter setting can be found below:
**Note**: You can either apply the filter directly to all previous conversations or open the Important folder/label and manually select all messages to remove the Important label
- **I cannot activate eM Client license on Windows XP.**
Microsoft has officially ended support for Windows XP on April 8, 2014.
Unfortunately, this means that the security protocols from the last service update are no longer up to the current standard.
So when you try to activate the license after the eM Client trial, you will encounter an error message instead, because the request sent from Windows XP, unfortunately, doesn't arrive at our licensing system.
_A problem has occurred when contacting the licensing server:_
_The underlying connection was closed: an unexpected error occurred on a send._
We have created a compatibility version for XP which allows the connection, but please be aware that this version will not be updated in the future.
Please send us a message to **info@emclient.com** if you are interested in this version.
- **How to get eM Client to connect through my proxy?**
If you use the default Windows proxy, download the config included in the attachments section of this article.
Copy it into the _eM Client_ folder in _C:\\\\Program Files (x86)_.
This config file should then enable the program to detect the needed credentials for your proxy.
However, this solution only works for eM Client up to version 7.2, not for the newly released eM Client 8.
If you are using a different proxy solution or newer version, you need to either arrange for eM Client to get the credentials using a 3rd party program (e.g.Proxifier) or add eM Client to exceptions.
- **BT Internet folder download issue - SELECT command bug**
Users of BTinternet email accounts have recently seen a variation of these errors:
_\\[IMAP\\] Cannot open folder ... (\\[Clientbug\\] Select additional arguments found after last expected argument)_
_\\[IMAP\\] Cannot open folder ... (unrecognized extra arguments to SELECT command)_
We have analyzed the issue in detail, including IMAP logs provided by some of our users and our developers concluded that it's a server issue that can't be fixed on our side, unfortunately.
It seems that the BT updated the feature on their back-end servers but didn't adapt the proxy servers which report the errors. It seems that BT is continuously changing the settings and that's why sometimes the account reset helps but later on the issue reappears.
Some tweaks to the settings seem to help though, these are solutions provided by our users:
_\"A bit of research reveals that BT uses two versions of mail - BT email and BT Yahoo email. See here_
_http://bt.custhelp.com/app/answers/detail/a\\_id/57483/~/im-not-sure-if-ive-got-bt-mail-or-bt-yahoo!-mail_
_By logging into the desktop version of BT email you can see which version you have got. It transpires I have BT Yahoo mail. I have set the email up using BT Yahoo settings and it is now working again. Something must have changed on BT's side. So if you get this query again this should be the solution.\"_
Another tip that seems to help is filling in the manual option for credentials under the IMAP tab in Menu > Accounts. Open this section and open the IMAP tab for your BT account. Insert your credentials into \"these credentials\" fields and save the settings.
Also, if your username is set anywhere as just the user part, make sure to change it to full address - ie. if the full email address is example@btinternet.com make sure the user name is set to \"example@btinternet.com\", not just \"example\".
- **NTLM authentication for Exchange accounts not supported for macOS**
**_Update: NTLM is now supported in eM Client 8.2 and newer_**
In case you're trying to set up an Exchange account in eM Client for Mac and you're getting pop-ups with failed authentication, then your mail server most likely requires an NTLM authentication, which is currently not supported in eM Client for Mac.
We are aware of the problem and are collaborating with Microsoft on a solution that will solve this once and for all.
A possible workaround is setting the account up with IMAP protocol manually via **eM Client > Add account > Mail > Other** or ask your mail server administrator if there are some other authentication methods available for Exchange protocol on your server.
- **I see a red triangle next to my account name after upgrade to eM Client 8, how can I fix this?**
If you use Google or Yahoo accounts your accounts might have stopped synchronizing after the upgrade. This is most commonly caused by external apps like Antivirus, Firewalls, VPNs, etc. which are blocking the new eM Client 8 for your safety because the program is new and therefore not in any trusted databases of these programs.
We have seen this often happen with Avast, Kaspersky and AVG, though others could cause the same problem.
Adding eM Client to exceptions in these apps and disabling any mail shields should resolve the issue.
We also recommend reporting this to the provider of your security app, so they can update their records and not block eM Client in the future.
- **Why don’t your instructions/documentation match eM Client’s interface?**
Previous versions of eM Client had several important features (such as Settings, Operations and Accounts) which were embedded under Menu > Tools. Therefore, a lot of our documentation and help articles written before the release of eM Client 8 in June 2020 have instructions that follow that pathway. With eM Client 8, we promoted some of these frequently used features to just be under Menu. Additionally, some features (such as Categories and Smart folders) have been renamed.
- **Why isn’t the search function in eM Client working as expected?**
The release of eM Client 8 has brought enhanced search capabilities, including searching in the text of attachments and on IMAP and Exchange/Office365 servers. Sometimes though, searching through the mail server does not return correct/expected results, so it might be beneficial to turn off server search and search locally within eM Client instead.
To do this click on the down arrow v on the right side of the search bar and deselect Use server search if available. Also, while you’re in this search menu, double check that you’ve selected the correct search parameters, such as searching in All folders and searching for your keyword in the _Subject, Sender, Recipients, Body_ and _Attachments_ fields.
Read more in our blog: [Search Like a Pro in eM Client](https://www.emclient.com/blog/search-like-a-pro-in-em-client-375)
- **My eM Client is running very slow since the Version 8 update. Why is that and how can I speed it up?**
We believe that the slowness of the new version is likely due to the attachment indexation and folder syncing. You can try leaving eM Client running overnight so it can complete this process.
Alternatively, you can run the eM Client application with a disabled indexer by pressing the Windows key and R key at the same time and entering the following command:
_\"C:\\\\Program Files (x86)\\\\eM Client\\\\MailClient.exe\" --disable-attachment-indexer_
(Unfortunately, there's not currently a similar workaround for Mac OS)
We’re also working hard on fixing the speed issue and bringing you better performance with future updates.
- **Why is it taking you so long to reply to my Support Ticket?**
Generally, [Pro Support](https://support.emclient.com/index.php?/Core/Default/Index) is only available to Pro License holders for one year after their purchase, otherwise we direct Free users to our [Support Forum](https://forum.emclient.com/).
However, since the new eM Client 8 was recently released, everyone is treated as a Pro user for a month and is contacting the Support Team for a large range of issues. This has greatly increased our number of new support tickets to 100s every day and created a backlog. Some of the issues are bugs that our users have caught and we can pass on the information to our developers to fix and make eM Client better for everyone.
We’re happy to help you and we promise that your ticket has not been forgotten or lost, but your patience is greatly appreciated during this time.
- **Why are my calendar event reminders in eM Client not working?**
This is likely caused by the system notifications from your operating system. Try going **to Menu > Settings > General > Notifications** and disabling the \"Use system notifications box\". Sometimes the system notifications from Windows misbehave and don't work correctly.
When you disable them, the native notifications for the eM Client Application take over and are more reliable.
- **Google Contacts Error, Execution of request failed (Invalid request)**
If you get the following error:
_\\[Google Contacts\\]Uploading item(s) to folder 'account@gmail.com/Contacts' failed due to the following error: Execution of request failed: https://www.google.com/m8/feeds/contacts/default/full (Invalid request.)_
The first thing you should know is that most of the \"folders\" of Google's mail, contacts, tasks, calendar, etc. are just a complex Tag system that's pretending to be folders.
When objects (messages, events, contact entries etc.) are without a Tag to sort them somewhere, strange things and errors start to happen. Understanding that will help you understand the rest of the explanation and the solution.
It seems that if you click the orange + New > Contact button then it will typically default to the root /Contacts folder, which is what's causing your error. If you're creating a new contact using that method, you must either select a Tag to apply to the folder or select a subfolder.
The way to change the default is to select any of the subfolders before clicking the orange + New > Contact button. Then it will automatically apply a tag to the contact and it won't trigger the error.
To fix the rest of your contacts that have this \"No Tag\" error, the easiest thing to do would be to go to the Contacts folder and sort all of your contacts by Tag in ascending order. This will cause all your \"unsorted\" contacts to appear at the top. Drag all of the unsorted contacts into any of your subfolders and this will apply a tag to them and stop the error. It could also be helpful to click the \"select\" option so that you can easily select multiple entries at once.
- **Uploaded Public Key not Verified**
After uploading your Public Key to eM Keybook, you might have received a message saying:
_Uploaded Public Key not Verified_
_Public Key John Doe for email address example@yahoo.com was uploaded to eM Keybook, but has not been verified yet. Should eM Client keep monitoring for incoming verification emails?_
This occurs when you have not yet checked your email to confirm that you would like to upload your Public PGP Key to eM Client. The message you should be looking for is called \"Verification email from eM Keybook\" and it will be sent from keybook@emclient.com.
Furthermore, some email accounts (such as @seznam.cz, @yahoo.com, or @aol.com) have a problem if checking the message through normal means does not trigger the confirmation.
The workaround for this problem is as follows:
1. Right-click on the \"Verification email from eM Keybook\" message in your list of emails in your inbox and select \"Save as\" and then save the email as a _.eml_ file.
2. With this . _eml_ file you exported, go to your file explorer in Windows where you've saved it on your computer and open the file with eM Client.
3. When the . _eml_ file is open click **Menu > Message > Copy to Folder**
4. Choose where you want to save a copy of the message in eM Client.
5. Navigate to where you saved the file within eM Client, and it should be displaying/working correctly and the verification will trigger.
- **Google Contacts synchronization failed - Contacts API is being deprecated**
On June 15th, 2021 Google phased out the Google Contacts API, which is a protocol we used for synchronizing Google contacts in older versions of eM Client. If you are still running one of these versions, you will encounter this error:
_\\[Google Contacts\\] Synchronizing folder 'xxx@gmail.com/Contacts' failed due to the following error: Execution of request failed:_
_(Contacts API is being deprecated. Migrate to People API to retain programmatic access to Google Contacts. See https://developers.goog.ecom/people/contacts-api-migration.)_
We have switched to the current People API in eM Client 8.2, so if you are running any of the older versions, you need to either **install the update** (if your license is valid for eM Client 8) **or [upgrade your license](https://www.emclient.com/renew-license)** and then install it.
You can of course keep using the older version if you prefer, but you will not be able to synchronize your Google contacts anymore, they will only be stored locally as they are.
To avoid the error pop-up, you can work around this situation by copying the contacts to Local Folders and switch off the Google Contacts service in Accounts settings.
- **Problems with Microsoft outlook.com accounts using IMAP in eM Client 8.2**
**UPDATE 9/30/2021: Microsoft has now fixed their OAUTH and the automatic setup will work again.**
On September 24th, 2021 Microsft made some changes on their mail servers, which disabled OAuth login for the IMAP protocol on their accounts. Unfortunately, this affected all outlook.com, hotmail.com, live.com, msn.com and other free Microsoft account domains in our program, since we used this secure login method as default.
You can tell if your account is affected by a red triangle shown next to your account name. This account also cannot receive any new messages.
The workaround at this time is to set up the account anew manually either as Exchange or as Other (IMAP) to avoid usage of the IMAP-XOAUTH2 login.
**Note**: If you use 2-factor verification, you might need to [create and use an App password for eM Client](https://support.microsoft.com/account-billing/5896ed9b-4263-e681-128a-a6f2979a7944).
**Manual IMAP setup (Other**):
- Go to Menu > Accounts.
- Click the '+Add account' button.
- In the New Account window select Mail > Other.
- Insert your Microsoft account address
- Select IMAP.
- Insert these settings for Incoming server: **imap-mail.outlook.com**
- Outgoing server: **smtp-mail.outlook.com**
- Finish the rest of the setup
- Delete or disable your previous IMAP setup
**Exchange setup:**
- Download the attached registry file in this article.
- Run it while eM Client is still closed and confirm the changes it will make.
If you'd like to add the needed registry key manually instead of using our provided file:
- Run Regedit
- Go to Computer\\\\HKEY\\_CURRENT\\_USER\\\\Software\\\\eM Client
- Add the DWORD item AllowExchangeOnlineOAuth and set its value to 0
- Then run eM Client
To set up the actual account:
- Go to Menu > Accounts.
- Click the '+Add account' button.
- In the New Account window select Mail > Exchange.
- Use your Microsoft mail address for both the Email and Username fields.
- Finish the rest of the setup
- Delete or disable your previous IMAP setup.
- **IMAP error 'User is authenticated but not connected'**
When using an account that is running on an Exchange server provided by Microsoft, you can encounter this error:
Known Microsoft Exchange server error \"User is authenticated but not connected\" has been encountered on IMAP connection. This issue is temporary and should be automatically resolved by the server. If not, please contact your mail provider.
This error means that the authentication process for your account was succesfull, but for some reason the mail server is not giving eM Client access to the account data, so it cannot synchronize your messages into the app.
This can have a few different causes - sometimes it's a temporary issue that will go away on its own, but lately we had this issue reported with brand new outlook.com accounts that do not have IMAP protocol allowed.
Here are the steps required to enable IMAP:
- Sign in to your Outlook account via the webmail ( [https://outlook.live.com/](https://outlook.live.com/))
- Go to _Settings > Mail > Forwarding and IMAP > Login_ \\> enter your credentials again
- Enable _Allow devices and applications to use POP_ and _Allow devices and applications to use IMAP_
- Save your settings and click the Refresh button.
If you already have IMAP allowed and the issue does not clear on its own, reach out to your admin or provider of the email account so they can fix the issue.
If this is happening with an email account that is set up using an Alias and not the Primary email address, try setting up the account anew using the primary email address to see if that resolves the problem.
- **Notification error 'Communication with the previous instance failed'**
If you use Windows system notifications for eM Client and eM Client is already running, you can encounter this error when trying to perform an action directly from the pop-up:
Communication with the previous instance failed. The other instance has to be ended in order to start the application.
This happens if you run eM Client in administrator mode, which is not compatible with Windows notifications. To avoid this issue, make sure to run eM Client as a regular user instead of 'as admin'.
- **eM Client 9 for macOS - messages not loading**
Some users with the latest eM Client 9 for macOS might have encountered an issue where their messages never finish loading, even though clicking REPLY shows that the message text is available. We have tracked this issue to App-specific region settings, so if you have encountered this issue, please follow these steps:
1\\. Go to **System preferences** on your mac device
2\\. Open **Languages and Region**
3\\. Click on the **Apps** section
4\\. If there is any app-specific setting for eM Client, remove it from the list (especially if the region is set to _Sweden_ or _Norway_).
5\\. **Save** this change and reload eM Client - your messages should show up correctly now.
Alternative, if there was no app-specific setting
1\\. Add eM Client here and set **English** as a language.
- **Disable TLS 1.3 on Windows 10 - Gmail OAuth loop**
TLS 1.3 is the fourth version of the commonly used protocol for secure communication on the internet. Unfortunately, not all apps and systems can work with it correctly now, such is the case with Windows 10.
You can view which Windows versions can work with TLS 1.3 on this Microsoft page: [TLS protocol version support](https://learn.microsoft.com/en-us/windows/win32/secauthn/protocols-in-tls-ssl--schannel-ssp-)
**Gmail OAuth login on Windows 10**
When TLS 1.3 is enabled, this can cause issues with the Google accounts OAuth - the authentication window will show up, but the setup can never be finished, the OAuth window will keep reloading and the eM Client app will not be able to connect to the Gmail server to synchronize your data.
The solution is to run the _**DisableTLS1.3.reg**_ file attached to this article, start eM Client, and try the Gmail account setup again.
A similar issue can affect **Kerio accounts** when using Windows 10 as well. The solution is also to disable TLS 1.3 until Microsoft provides the required update to Windows 10.
This solution can also work if you encounter this error when sending or receiving an email:
\"Cannot determine the frame size or a corrupted frame was received.\"
- **Cannot send emails for Outlook.com accounts - Authentication aborted**
**Update 3/2/2023: We have created an alternate workaround which uses AirSync instead of SMTP for sending emails, read more [here](https://www.emclient.com/blog/workaround-for-the-sending-issue-via-smtp-for-microsoft-outlook-com-accounts-570).**
**The new workaround is for eM Client 9.2, so if you use an older version of eM Client and do not wish to upgrade, please feel free to still use the workaround on this page.**
In the past few days, users of @outlook.com, @hotmail.com and other free Microsoft email accounts might have encountered an issue when sending emails.
**\\[SMTP\\] MailClient.Accounts.AuthenticationAbortedException: Authentication aborted.**
This issue is caused by a new problem on Microsoft's modern OAuth login method, settings up the account with an older version of the OAuth authentication in the meantime will work.
For the workaround, follow these steps:
**Windows**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Download and run the registry file in this article - **[useoldoutlookcomflow.reg](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/256/375562)**(this file can be downloaded at the bottom of this article, in the _Attachments_ section)
- Open eM Client and log in using the OAuth window that pops up.
**macOS**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Open Terminal and run this command: **defaults write com.emclient.mail.client UseOldOutlookComFlow -bool TRUE**
- Open eM Client and log in using the OAuth window that pops up.
* * *
Once Microsoft fixes this issue, you can either keep the older OAuth or remove the workaround with these steps, which are just the reverse of the previous ones:
**Windows**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Download and run the other registry file in this article- [**removeoldoutlookcomflow.reg**](https://support.emclient.com/index.php?/Knowledgebase/Article/GetAttachment/256/375566)
- Open eM Client and log in using the OAuth window that pops up.
**macOS**
- Close eM Client.
- Revoke permission for eM Client in your Outlook.com account: [https://account.live.com/consent/Manage](https://account.live.com/consent/Manage)
- Open Terminal and run this command: **defaults delete com.emclient.mail.client UseOldOutlookComFlow**
- Open eM Client and log in using the OAuth window that pops up.
- **GMX 2FA login problem with app passwords**
Email provider GMX allows its users to enable more secure authentication for their accounts, the **two-factor authentication** - [https://www.gmx.com/security/2fa](https://www.gmx.com/security/2fa)
When you enable this additional security layer, you need an **app password** for other apps to login into your GMX account for you.
Most email service providers will use the same app password for one app, but GMX needs this password per each protocol/service you plan to use in a 3rd party application.
That means that for eM Client you will need three app passwords total - one to receive email via IMAP service, one to send via SMTP, and one to synchronize your contacts and calendars via CalDAV/CardDAV service.
Trying to use the same password on the whole account will result in rejected logins and might resolve in issues connecting to GMX Mail or GMX Calendar depending on where you use the app password.
- **Exchange account cannot login on mobile app**
Some users experience issues with their Exchange accounts on our mobile app, even though the same account connects correctly on desktop.
This is caused by incorrect NTLM implementation in the .NET platform, which our and many other applications use. This issue is usually triggered on Exchange accounts if you have \"Extended protection\" enabled on your server and it affects only mobile apps, not the desktop program.
Our developers have created a fix for .NET in its current version .NET 8 and .NET 9, and it should hopefully be merged soon.
[https://github.com/dotnet/runtime/pull/102565](https://github.com/dotnet/runtime/pull/102565)
[https://github.com/dotnet/runtime/pull/95898](https://github.com/dotnet/runtime/pull/95898)
Unfortunately, until that happens, we cannot provide any alternative solution - only wait for the fix to be merged into the .NET platform.
- **Gmail accounts - Birthday calendar no longer synchronized**
On **December 6th 2024** some **Google accounts stopped showing Birthday calendar.** Unfortunately, the calendar is fully missing from the Calendar data we receive which is why the eM Client app cannot show it.
Birthday calendar is a special type of calendar so there is unfortunately no easy way to share it from the web interface and use it as an Internet calendar.
So far we noticed that Google accounts set to other languages (such as Czech) on the Google server are not affected as often as those set in English.
At this point, we can only wait for Google to resolve this strange error.
Other apps that use Google Calendar via CalDAV protocol (and not via Calendar API as eM Client) are seeing [Birthday events inside the main calendar](https://issuetracker.google.com/issues/382843876) instead of a dedicated Birthday calendar.
- **Aliases on outlook.com accounts do not work (send from primary)**
**Update 10th July 2025:** eM Client in versions 9.2.1628 - 10.3.2412 used AirSync instead of SMTP to send emails for free Microsoft email accounts - these are any accounts with domains @ _outlook.com, @hotmail, @live, @msn_ and other domains which Microsoft offered in the past, with all regional variants as well.
This change was made a few years ago when Microsoft broke SMTP Authentication for 3rd-party apps, making it impossible for us and many other apps to send emails.
You can read about this on our blog: [https://www.emclient.com/blog/workaround-for-the-sending-issue-via-smtp-for-microsoft-outlook-com-accounts-570](https://www.emclient.com/blog/workaround-for-the-sending-issue-via-smtp-for-microsoft-outlook-com-accounts-570) **Versions newer than 10.3.2545.0 now use SMTP again so the workaround below is no longer needed.**
* * *
While AirSync does not suffer from the authentication issue at this time, Microsoft does not let it use ALL sending features - namely, any alias will revert to your primary email and send the email from primary address instead of your desired alias.
This, of course, does not affect users who don't need alias for these specific accounts, but if you need the alias feature to work correctly, you'll have to manually switch to SMTP.
Follow the steps below:
**Windows**
- Close eM Client.
- Open Start menu and type in **REGEDIT** and press Enter to open Windows Registry
- Go to **Computer\\\\HKEY\\_CURRENT\\_USER\\\\Software\\\\eM Client**
- Right-click inside this section and create **New > DWORD**
- Name it **UseAirSyncSendMail** and save - this should set it to 0
**macOS**
- Close eM Client.
- Open Terminal and run this command: **defaults write com.emclient.mail.client UseAirSyncSendMail -bool FALSE**
- **iCloud Reminders / Tasks sync**
Apple has stopped synchronizing tasks (which they call Reminders) using the standard CalDAV protocol starting with version iOS 13.
Due to this change the tasks can no longer be synchronized not only with older versions of Apple apps, but also external apps like eM Client.
The sync vis CalDAV still exists and works, and it will sync data between older Apple apps and other apps using CalDAV, and for example between two eM Client apps, but not with the current Apple applications.
You can read about this on this [Apple support page](https://support.apple.com/en-us/102457#other).
- **Why doesn’t eM Client automatically download missing certificates?**
eM Client **does not use AIA ([Authority Information Access](http://www.pkiglobe.org/auth_info_access.html))** to fetch intermediate or root certificates on demand, and this is intentional for security reasons.
On Windows, trusted certificate authorities (CAs) are managed through the system certificate store. Outlook and some other applications can trigger Windows to fetch missing certificates from trusted CAs when needed. eM Client, however, only uses **certificates already present in the Windows store**. If an intermediate certificate is missing, it does not try to download it via AIA or force Windows to update its trusted root list (which is normally updated periodically through Windows Update).
This behavior is designed to prevent a type of **privacy attack:** a malicious sender could include a URL in the AIA field of their certificate pointing to their own server. If your mail client automatically contacts that URL to retrieve a certificate, the sender would immediately know you opened their email.
To avoid issues, make sure to import certificates with their complete chain (including intermediate certificates) into the Windows certificate store in advance.
## eM Client Features FAQ
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[Accept](https://www.emclient.com/faq-em-client-features#)
# Frequently Asked Questions
- [Popular](https://www.emclient.com/faq-popular)
- [Getting Started](https://www.emclient.com/faq-getting-started)
- [Licensing](https://www.emclient.com/faq-licensing)
- [Features](https://www.emclient.com/faq-em-client-features)
- [For Admins](https://www.emclient.com/faq-for-admins)
- [Troubleshooting](https://www.emclient.com/faq-troubleshooting)
### Features
We’ve prepared answers to a couple of the most frequently asked questions that should help you get started. We hope that you can find your answer here, but if not, please let us know through the [**Community Support**](https://forum.emclient.com/) or the [**VIP Support**](https://support.emclient.com/) (if you’re a Pro license user). We will be happy to answer any questions you may have!
* * *
### Latest features
- [How to create or adjust my own eM Client theme?](https://www.emclient.com/faq-em-client-features#article-149)
- [Can I change the order of Conversations?](https://www.emclient.com/faq-em-client-features#article-171)
- [What is the Favorites feature in eM Client?](https://www.emclient.com/faq-em-client-features#article-188)
- [What are the account avatars? Are these visible to my contacts?](https://www.emclient.com/faq-em-client-features#article-190)
- [What is the Watch for reply? How can I get a reminder for a message? PRO](https://www.emclient.com/faq-em-client-features#article-193)
[Read more](https://www.emclient.com/faq-em-client-features#section-16)
### Other features
- [How do Conversations work in eM Client?](https://www.emclient.com/faq-em-client-features#article-92)
- [Are IMAP folders case-sensitive in eM Client?](https://www.emclient.com/faq-em-client-features#article-93)
- [What are \"Local Folders\" in eM Client?](https://www.emclient.com/faq-em-client-features#article-113)
- [What are \"Favorites\"? (former Smart Folders)](https://www.emclient.com/faq-em-client-features#article-114)
- [Does eM Client include SPAM filter options?](https://www.emclient.com/faq-em-client-features#article-141)
[Read more](https://www.emclient.com/faq-em-client-features#section-15)
* * *
**General**
- **How do Conversations work in eM Client?**
**Conversations** are a new feature introduced in **eM Client 7.0**.
This feature is a **view option** which can show your messages and replies to them in threads that enable you to easily read through the previous conversation on the topic in the given message thread.
Conversations are always created from messages in the given Account folders. The messages are not combined across multiple accounts.
**IMPORTANT:** Deleting the _conversation_ from message list when Conversation view is enabled in _all views_ deletes the _whole conversation._
You can change your Conversations setting in **Menu > View > Conversations** section to these options:
1\\. **Conversations in All Views**
2\\. **Conversation in Message detail only**
3\\. **Conversations disabled**
Read more in our blog: [Conversations](https://www.emclient.com/blog/conversations-188) and in the Documentation: [Conversations](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Conversations.htm)
- **What are \"Local Folders\" in eM Client?**
**Local Folders** are folders that eM Client doesn’t synchronize with the server, meaning their content is stored locally in the application’s database. There are various reasons why you might want to store emails in Local Folders.
For example, you can move or copy your emails there to make space on the server or to secure them in the event of a server failure. You can also move messages there so you can access them while offline. Just don’t forget that you can also use the _‘Download messages for offline use’_ function that downloads the content of selected IMAP folders or of the whole account into the application’s local database.
These folders can be enabled/disabled in **Menu > Settings > General > Folders** via the _'Show Local Folders'_ option. The Local Folders will be shown in the left-side folder list under your other account folders.
_**Note:** In eM Client 9 and older this option was in **Menu > Settings > General** **\\> General.**_
- **What are \"Favorites\"? (former Smart Folders)**
**Favorite Folders** are virtual folders that display all messages from a certain folder type (such as Inbox, Outbox, Sent, Unread, Flagged messages, Search Folders or folders based on Tags) from all of your email accounts at once. They can be found in the left pane in the Mail tab, above the folders for your individual accounts.
This feature allows you to check all emails without having to go through each separate account individually.
You can also pin any of the other folders from your accounts into this section, so the folders you use most often are easily accessible.
These folders can be enabled/disabled in **Menu > Settings > General > General** via the 'Show Favorite folders' option.
Read more in our blog: [Smart folders in eM Client](https://www.emclient.com/blog/smart-folders-in-em-client-345) or in our Documentation: [About Favorite Folders](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Favorite%20Folders/About%20Favorite%20Folders.htm)
- **How to delete an account in eM Client?**
You probably already know that you can link several accounts to eM Client. But you might also decide that, for whatever reason, you don't want a specific account linked to eM Client after all. Luckily, you can remove an account from eM Client in just a few seconds.
Go to **Menu > Accounts**.
In the left-hand side of the dialogue box, you'll see the list of accounts you've linked to eM Client. Select the one you want to remove and click the **Delete** button in the toolbar at the top.
Read more in the Documentation: [Accounts](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Accounts/Accounts.htm%3FTocPath%3DAccounts%7C_____0)
- **I have duplicate emails, contacts, events or tasks - how do I get rid of them?**
eM Client can automatically find duplicate items in your accounts or local data. The tool that helps you do this is called **Deduplicator**.
Open the **Menu > Tools > Deduplicator..** section. In the window that pops up, you can choose if you want to run the Deduplicator tool on your emails, events, tasks, or contacts. Select the item type, and click next.
You can choose to search either in individual folders or in groups of folders. Make sure that you select the folders/accounts you want to be deduplicated. Otherwise, you will receive an error message and will not be able to continue. Once you have selected the folder(s), click next.
In the next step, you can choose the action to be performed with the duplicates - either delete them permanently or move them into a specific folder. If you want to sort our the data and double-check before you remove it, sorting them to a custom folder first might be a good idea.
Then just let eM Client find and take care of the duplicates for you.
- **What languages is the application available in?**
eM Client for Windows and macOS is currently localized in the following languages:
- English
- Catalan
- Chinese (Simplified)
- Croatian
- Czech
- Danish
- Dutch
- French
- German
- Greek
- Hungarian
- Italian
- Japanese
- Korean
- Latvian
- Norwegian
- Polish
- Portuguese
- Portuguese (Brazil)
- Russian
- Slovak
- Spanish
- Swedish
- Turkish
- Ukrainian
eM Client for iOS and Android is currently available in:
- English
- Czech
- Danish
- Italian
- German
- Spanish
- French
- Hungarian
- Japanese
- Latvian
- Norwegian
- Dutch
- Portuguese
- Portuguese (Brazil)
- Russian
- Slovak
- Turkish
- Ukrainian
- Chinese (Simplified)
Note that some of the translations were created with the help of our users and may contain some translation errors or be unfinished.
If you come across an error like that, please make sure to report it to us as we'll be more than happy to improve the localizations.
If you'd like to volunteer to create a localization for a language we're missing, please contact us at **info@emclient.com**.
- **Does eM Client include SPAM filter options?**
We believe that Spam should be filtered directly on the server so eM Client includes only one default Spam rule that moves messages marked by [SpamAssassin](https://spamassassin.apache.org/) as spam to the Junk folder.
Besides this option, you can always blacklist an email address/domain by clicking the button **\"Move to Junk\"** and choosing the option **\"Move to Junk and blacklist email/domain\"**. This Blacklist is then saved as a Rule in the Rules section.
You can view and manage the Blacklist rule in **Menu > Rules**. Just select the Blacklist and click the 'Edit' button.
A new window with all the domains and addresses in your blacklist will pop up and you can add new items or remove any of the email addresses and domains already in it.
If your server does not provide any spam filtering options, we can also recommend using an external Spam filtering program, like [MailWasher](https://www.mailwasher.net/), [Spamihilator](https://www.spamihilator.com/) or others.
- **Can I use variables in eM Client using the Mass Mail feature? PRO**
Yes, you can use a number of variables in your messages while sending mass mail from eM Client.
To add variables, right-click the message body while composing a new message and select **Insert > Variable**. Then you can select a number of variables from a list of available variables.
The content of the variable will be replaced by either data from your computer (such as date and time options) or from your contact's details.
**Note**: If you use Variables in your message and try to send it to more recipients it will always be sent as Mass Mail ( **PRO** feature).
- **How to create or adjust my own eM Client theme?**
All official themes are already included inside eM Client. You can view those in **Menu > Settings > Appearance > Themes**.
In eM Client 8, we introduced a new Theme editor with a direct WYSIWYG mode.
You can find all steps and tips in [**this article**](https://www.emclient.com/blog/design-your-own-em-client-421).
For example, if you want to enable wider scrollbars, you can now easily find the setting under _Elementary controls > Scrollbars_, and check the _UseSystemScrollbar_ option.
Don't have the time to design your own theme right now but the official themes don't fit your style?
You can also choose from our user-created [**Theme gallery**](https://emclient.com/themes).
After creating or downloading your new theme, you still need to Import it in **Menu > Settings> Appearance > Themes** and then select it from the Theme list to apply it.
* * *
_LEGACY OPTIONS_
_Steps to follow for eM Client 7 and older:_
1. Select the theme you want to base your own theme on.
2. Click the ‘Advanced’ button and select \"Save current theme as...\" – the theme file will be the saved as a .emtheme file.
3. Open the .emtheme file in any text editor
4. Adjust or recreate your theme using the available tags, each item is explained in the comment inside the file
5. Save your theme file
6. Go back to Themes settings
7. Click the Import button and import your new theme
8. Select it and Apply it
9. You have successfully changed your eM Client theme!
_Example for direct XML edit:_
If you just want to make a small change, for example, enable wider scrollbars, find the relevant line and change the True/False value.
False
Colors are saved in HEX codes, there are many sites that provide color pickers and provide you with the code - for example [**Color-Hex**](https://www.color-hex.com/).
Note: User-made themes can also be found on our Forum, just search for 'Theme'.
- **How does 'Send Later' work in eM Client? PRO**
With 'Send Later' (paid feature) you can set a specific time when you want your message to be sent.
You can either use the drop-down menu under the Send button or via **Menu > Message > Send later**.
Until the message is sent it is kept in your local Outbox folder.
The Outbox folder can be accessed through Local or Favorite Folders. If neither of these is available, you can enable them in **Menu > Settings > General > Folders**.
If you want to change or stop the 'delayed' message from being sent, you can edit or remove it from the Outbox.
**Note**: _You can also set a 'default' Send later time for all your messages in **Menu > Settings > Mail > Send**._
_In eM Client 9 and older the Local and Favorite folders can be enabled in **Menu > Settings > General > General**._
- **Can I move between the left-side menu items using my keyboard?**
Yes, you can easily navigate between the left-side menu items ( _Mail, Calendar, Tasks, Contacts, Attachments, Notes, Widgets_) using the **CTRL** and **1 - 7** keys.
You can change these shortcuts in **Menu > Settings > General > Shortcuts**.
- **Can I import my rules from MS Outlook?**
Unfortunately, the Outlook rules have their own specific structure which has no public technical documentation. Because of this, importing these rules is not a trivial feature that could be added to our program.
You can re-create your rules in **Menu > Rules** section, though.
- **Can I zoom in or out of a message in eM Client?**
Yes, if you need to quickly zoom in or out of a message detail, simply click on the message (to make sure the focus is in there) and either
a. **Press Ctrl** and use the **mouse scroll button** to zoom in/out or
b. **Press Ctrl** and use either the ' **+**' button to zoom in or ' **-**' to zoom out.
**Ctrl + 0** button will reset the zoom to the original size.
- **Can I apply startup parameters to eM Client?**
Yes, you can definitely use a number of startup parameters.
Here is a short overview:
_/dblocation PATH_
This parameter will determine which folder will eM Client load the main database from. If the given folder does not exist, eM Client will create the folder and a new, empty database in it. Without this parameter, eM Client will load the database from the currently set default location.
_/localmutex_
Use this parameter when deploying the application in a Remote Desktop Services or Terminal Services environment where accessing global mutexes (short for „mutual exceptions“ in programming) is forbidden – the application will use local ones instead.
_/mailurl RECIPIENT_
Use this parameter to create a new message with a pre-defined email address compliant with RFC 6068.
_Example: MailClient.exe /mailurl \"mailto:user@example.org?subject=hello&body=bodytext\"_
_/open PATH_
With this parameter you can open any .eml, .msg, .vcf, or .ics file in eM Client.
_/newmail_
This parameter will open a window to compose a new mail.
_/newcontact_
This parameter will open a window to create a new contact.
_/newevent_
This parameter will open a window to plan an event.
_/newtask_
This parameter will open a window to create a new task.
_/importsettings PATH \\[-s\\] \\[-p PASS\\]_
This parameter defines a file which contains eM Client settings and its password, which needs to be used to import the data. It needs to be an .XML file and can contain application settings, account configuration, templates, quicktexts, and rules. PATH is the location of the file. The rest of the parameter options are optional. \\[-s\\] stands for \"silent\" and means that the settings will be imported without opening the UI. \\[-p PASS\\] is for inserting the password, if there is one protecting the file.
_Example: MailClient.exe /importsettings \"c:\\\\Temp\\\\settings.xml\" -s -p MyPassword_
_/activate_
You can easily activate your eM Client using this parameter and activation key.
This parameter can also be used without the Activation key, but for activation to be possible in this case eM Client needs to have a LastActivationKey entry in its database with a valid Activation key. Usually, the LastActivationKey value is set using the _/importsettings_ parameter.
_/deactivate_
This parameter will deactivate the license in your device. This can be useful when you have a set number of seats on your license and want to quickly free up the space by deactivating the device you no longer plan to use.
**Note**: This answer applies only to Windows version.
Read more in the Documentation: [Startup Parameters](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Technologies%20(Advanced)/Startup%20parameters.htm)
- **Can I change the order of Conversations?**
The default style of conversations we implemented is inspired by Gmail, so the order is currently only from the Oldest at the top to the Newest at the bottom. The messages marked as read will be collapsed by default so you will always be able to read the newest messages comfortably, but if you want to read the whole thread you can do so in a natural order.
In eM Client 10, the option to reverse the order of conversations was added. You can find this option via menu **\\> View > Conversations**, or in menu **\\> Settings > Mail > Conversations**.
- **What is the difference between Archive feature and Automatic Archiving in eM Client?**
eM Client supports two specific kinds of Archiving features:
- Local automatic archiving inside the eM Client program and
- Server-side archiving.
_Automatic Archiving_
eM Client archiving can be found in **Menu > Settings > Mail > Automatic Archiving**.
The way eM Client archiving works is that the program will create a special set of local folders called 'Archive'. Archive folders will be shown below all your other account folders and Archived messages will be only available in your device. If you will choose to archive messages from a synchronized account (set up with IMAP or EWS protocols) the messages will be removed from the server as well, so you will no longer be able to access them using webmail.
To make the automatic archiving actually work you need to enable it, set how often the Archiving should happen (Archive every X days), set how old the messages should be (Archive messages older than X days) and most importantly, select which accounts/folders you want to perform the Archiving on (Account Preferences).
Click the ‘Archiving Scope’ field for each Account to select which folders should be included.
You can also perform the archiving manually by clicking the 'Perform Archiving' button. This function can be used even without enabling the Automatic archiving in the top checkmark (Enable Automatic Archiving).
_Server-side Archiving_
For IMAP and EWS accounts the Archive feature will move messages into a single folder called 'Archive', which will be among the other special folders like Inbox, Sent, Drafts, etc.
You can select a message (messages) and use the Archive option via right-click, toolbar button or the default shortcut Ctrl+Shift+A.
The shortcut can be changed in **Menu > Settings > General > Shortcuts**.
An exception to this is the Gmail Archive. This is a specific function which removes the 'Inbox' label from a message in Inbox, leaving the message accessible in the 'All Mail' folder. You can read about Gmail's native archiving and what it means on [**Google support**](https://support.google.com/mail/answer/6576).
Read more in the Documentation: [Automatic Archiving](https://www.emclient.com/webdocumentation/en/8.2/eMClient/Default.htm#Settings/Automatic%20Archiving.htm)
- **Can I run multiple instances of eM Client? Can I have Mail and Calendar in separate windows?**
Starting with eM Client 8, you can open eM Client in more than one instance. So, if you want to have Mail open in one window and Calendar in the other, you can!
Just right-click any of the left pane items and select the option _\"Open in New window..\"._
- **Is there a server-side search for IMAP and Exchange/Office365 accounts in eM Client?**
eM Client 8 can use server-side search for all Exchange accounts and also IMAP accounts whose servers support this feature. This way you can get more complex results quicker without having to download your messages for offline use.
For IMAP accounts your mail server needs to support these two extensions:
- **RFC 7377**: IMAP4 Multimailbox SEARCH Extension ( [https://tools.ietf.org/html/rfc7377](https://tools.ietf.org/html/rfc7377))
- **RFC 6203**: IMAP4 Extension for Fuzzy Search ( [https://tools.ietf.org/html/rfc6203](https://tools.ietf.org/html/rfc6203))
You do not need to enable any setting for server-side search to work, so if it does not seem to behave as expected, check with your server provider or your admin if these extensions are available for your account.
- **Can I manage all my attachments in a single place? What is the All Attachments view? PRO**
All Attachments View is a new section in the left pane. In this section you can load all attachments from your accounts and messages and easily search for the ones you need.
This feature is available only to the Pro license users.
Read more in the Documentation: [Attachments](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Attachments/Attachments.htm)
- **Can I attach large attachments as a link via a Cloud storage like Dropbox, OneDrive or Google Drive?**
Starting with eM Client 8 attachments can be uploaded to **Dropbox, OneDrive and Google Drive** and attached to your message as a link. **OwnCloud** and **Nextcloud** support was added in eM Client 8.2.
To use this feature, you need to have either of these apps installed on your device and login to both the app and login again via eM Client when you first attempt to use it. You can also set up the storage providers in **Menu > Settings > Mail > Attachments**.
When you attach a file from the Cloud storage folders you will get to decide if you want to insert the file or just the link.
- **What is a swipe gesture and how can I use it?**
Tap and swipe are two common gestures that allow the user to perform primary actions on their mobile devices. It's like a keyboard shortcut, but instead, you drag the message to the side.
And you can use the same gestures in eM Client on your touch device.
You can use left and right swipe gestures in the Message list and in Notes.
The actions for both right and left swipe can be set in **Menu > Settings > General > Swipe**.
This feature does not work on touchpads, it's only for touch screens right now.
- **What is the Favorites feature in eM Client?**
**Favorite folders** are a set of folders available at the top of your mail folder list.
The Favorites include global pre-defined folders, formerly known as Smart folders, that unify your accounts' inboxes, sent folders, drafts, etc. They also contain special folders for all unread messages, all messages with a flag, Snoozed emails and important messages that have Watch for reply enabled.
You can also add your existing folders from any of your accounts to the Favorites, simply drag&drop the folder into this section or via **right-click > Add to favorites**.
This way you can have folders that you use often right at hand.
If you pin folders with the same name into the Favorite folders (for example specific Inboxes) you can rename them. The name change in the Favorite section will not affect the original folder name.
- **Does eM Client support Notes? PRO**
Yes, eM Client supports Notes feature. This feature is available only to the Pro license users.
The Notes are a new left pane section that you can use. In addition to Local Notes (saved in Local folders), you can also synchronize Notes for **Exchange**, **Office365,** **IceWarp** and other **CalDAV** accounts, if they have a Notes folder on the server.
You can create, edit and delete notes, manage them with folders and tags but also forward them as a message. When you forward a note the Title is used as Subject while the body of the note will be used as the message body.
Please mind that these Note services cannot currently be implemented:
- Google Keep does not allow access from external apps
- Evernote plans to shut down the API access for external apps soon
- iCloud notes - no public API available for access from external apps
- **What are the account avatars? Are these visible to my contacts?**
You can assign an image to each of your accounts during the account setup or change the image at any time in **Menu > Accounts**. These avatars will help you determine which account your messages belong to in mixed views and search results.
These avatars are currently only stored locally they are not the same as contact avatars downloaded from the domain or Gravatar.
To change the avatar your contacts might see when they receive your messages read this FAQ article: [How do I change my own email account avatar?](https://support.emclient.com/index.php?/default_import/Knowledgebase/Article/View/180/0/how-do-i-change-my-own-email-account-avatar)
- **What are Tags in eM Client?**
Tags are labels you can use to attach a detail or category to a specific item.
You can then use this tag to search for these items, look through special tag folders or just use the colors to make your data more organized.
You can manage tags in **Menu > Tags** section.
You can manage tags for all items in eM Client - Mails, Events, Tasks, Contacts and Notes.
When you create a tag you can give it a name, assign a color and even a keyboard shortcut.
You can then specify if the tag can be used for messages, events, tasks, contacts or notes or any combination of these.
If your items are synchronized with a server that supports the tags feature, they will be synchronized across your devices. Otherwise, the tags will be kept locally.
Gmail labels are treated as Tags in eM Client.
**Note**: Tags have been called Categories in eM Client 7 and all older versions of eM Client.
Read more in the Documentation: [About Tags](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Tags/About%20Tags.htm%3FTocPath%3DFeatures%7CTags%7C_____0)
- **How to search in attachments in eM Client?**
**AttachmentName** and **AttachmentContent** keywords have been added to the search in the Mail section of the program, so you can now look for words directly contained in the attachments.
You can use full text search in eM Client for documents such as Word, Excel, PDF etc.
In the new All Attachments view ( **PRO**) you can easily sift through the files directly - you can sort through files based on type, account or the item type it was originally attached to.
- **What is the Watch for reply? How can I get a reminder for a message? PRO**
The Watch for Reply feature is a new button available in the toolbar of the New message window.
If you expect a reply to an important email you can set up a special reminder in eM Client.
You can either get a reminder for when such a reply is received to draw your attention to it or you can get reminded after a specific time frame that your message was not replied to, so you can reach out to the recipient again.
After you enable watching for reply a copy of the message will be saved in a special Favorites folder called Unreplied, so you can check which replies you're waiting for at any time.
You can also disable the reminder from this folder, should the recipient reach out to you via other means and the reminder is no longer needed.
Read more in our blog: [Never miss important emails with eM Client's Watch for Reply feature](https://www.emclient.com/blog/never-miss-important-emails-with-em-client-s-watch-for-reply-feature-448) and in the Documentation: [Watch For Reply](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Watch%20For%20Reply.htm)
- **How can I downgrade back to eM Client 9, eM Client 8 or older?**
> **Note:** These same steps can be used to downgrade from a BETA version to the current eM Client official version - just uninstall the BETA and reinstall current version from the website
Our databases are not backward compatible for older versions and once you upgrade your database to accommodate the new version, you cannot just simply install an older version over it.
If you have a backup of your database from eM Client 9 or older you can skip any export. If not, you will need to export local data before the downgrade to keep them.
For accounts set up with IMAP or EWS protocol this is not an issue, as setting these accounts anew will synchronize messages and folders back from the server.
For POP accounts and any data in Local folders, export them first via **Menu > File > Export** and once you downgrade, you can import them back via **Menu > File > Import**.
_The steps to downgrade on Windows are to:_
- Export any local data you need to keep (m _enu > File > Export_)
- Uninstall eM Client 10
- Either delete the database or rename it
- Install your preferred older version of eM Client (You can find older versions in our [Release history](https://www.emclient.com/release-history))
- Restore from the backup ( _Menu > File > Restore_) or create your accounts anew and import your local data back in ( _Menu > Tools > Accounts, Menu > File > Import_)
If you want to just rename your database, the default location is in _C:\\\\Users\\\\%username%\\\\AppData\\\\Roaming\\\\eM Client_
_The steps to downgrade on macOS are to:_
- Export any local data you need to keep ( _File > Export_)
- Uninstall eM Client 10
- Either delete the database or rename it
- Install your preferred older version of eM Client (You can find older versions in our [Release history](https://www.emclient.com/release-history))
- Restore from the backup ( _File > Restore_) or create your accounts anew and import your local data back in ( _eM Client > Add account, File > Import_)
If you want to delete or rename your database, the default location is in _/Users/User Name/Library/Application Support/eM Client_
If you upgraded by accident and aren't sure if you need to downgrade manually, please see the article on this topic - [This version of eM Client is newer than what your current license permits](https://www.emclient.com/version-newer-than-license-permits).
- **The folder/inbox spacing is too big, can I make it smaller?**
Yes, it's possible to lower the row height or change the font of your inbox by going to **Menu > Settings > Appearance > Lists**
- **Uploaded Public Key not Verified**
After uploading your Public Key to eM Keybook, you might have received a message saying:
_Uploaded Public Key not Verified_
_Public Key John Doe for email address example@yahoo.com was uploaded to eM Keybook, but has not been verified yet. Should eM Client keep monitoring for incoming verification emails?_
This occurs when you have not yet checked your email to confirm that you would like to upload your Public PGP Key to eM Client. The message you should be looking for is called \"Verification email from eM Keybook\" and it will be sent from keybook@emclient.com.
Furthermore, some email accounts (such as @seznam.cz, @yahoo.com, or @aol.com) have a problem if checking the message through normal means does not trigger the confirmation.
The workaround for this problem is as follows:
1. Right-click on the \"Verification email from eM Keybook\" message in your list of emails in your inbox and select \"Save as\" and then save the email as a _.eml_ file.
2. With this . _eml_ file you exported, go to your file explorer in Windows where you've saved it on your computer and open the file with eM Client.
3. When the . _eml_ file is open click **Menu > Message > Copy to Folder**
4. Choose where you want to save a copy of the message in eM Client.
5. Navigate to where you saved the file within eM Client, and it should be displaying/working correctly and the verification will trigger.
- **How to save email as PDF in eM Client?**
Individual emails can now be saved as a PDF file – just right-click the message and use the 'Save as' option. You can then choose if you want to save the message into an EML or PDF file.
- **How to use the one-click archive function for any IMAP account (not only Gmail) in eM Client?**
The convenient 'Move to Archive' button and shortcut is now available for all IMAP and Exchange accounts, the feature will create an Archive folder directly inside that account so your messages stay on your mail server.
- **Minimized left pane view with an elementary functionality - how does it work in eM Client?**
To get more space for your message list and message detail, you can now minimize the left pane as well.
You will still be able to access your favorite folders, inboxes of all the accounts and all the left pane sections like Calendar, Contacts, Tasks, Notes and the All Attachments View.
- **Can I search in eM Client's settings?**
Yes, the settings have a handy search field in the top left corner.
- **Can I easily view today's events in the mail window?**
Yes, there is a calendar item in the right sidebar which contains just the 'Today' column from the Calendar section and you can keep it at hand when working on your emails or any other part of the program.
- **Are server rules supported in eM Client?**
You can set up and manage some of the rules directly on the server for **Exchange, Gmail** and **IceWarp** accounts.
Next to the 'New rule' button in the Rule window toolbar you can now select from _Local rules_ and your accounts' specific server rules.
When the rules are on the server instead of just in eM Client they will be applied to new messages, even when eM Client isn't running. And if you use eM Client on numerous devices, you don't need to set up or copy the rule to each device separately.
- **What is the Snooze feature in eM Client?**
The Snooze feature is available in the main toolbar and can be used to remove a new message from your Inbox for a specific amount of time before returning it back into the Inbox as a new message. This makes **[Inbox zero](https://www.emclient.com/blog/inbox-zero--how-to-achieve-it-432)** easier as you can deal with messages once you are ready or have time for them instead of having them clutter your incoming mail folder.
Read more in the Documentation: [Snooze](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Snooze.htm)
- **What is eM Keybook?**
eM Keybook is a public encryption key directory managed by the company eM Client.
It’s an online service where you can upload and manage your public keys so anyone can easily send you encrypted messages and you can easily get public keys of the recipients you want to send encrypted messages to.
eM Keybook stores Public keys that you upload and allows for the exchange of Public keys between all eM Client users. If the contact you’re writing a new message to has a Public key in the eM Keybook directory, eM Client will automatically download and apply it for you when you enable encryption for your message.
eM Keybook does not save nor have access to any of your Private keys or passwords. It does not give anyone access to your encrypted messages or save any of your encrypted messages on our servers.
Check out the article about [Signing and Encryption](https://www.emclient.com/email-encryption) for additional information.
Read more in our blog: [eM Keybook: Email privacy for everyone](https://www.emclient.com/blog/em-keybook--email-privacy-for-everyone-392) and in the Documentation: [About eM Keybook](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#eM%20Keybook/About%20eM%20Keybook.htm%3FTocPath%3DFeatures%7CeM%2520Keybook%7C_____0).
- **What is the Encryption during the initial account setup for in eM Client? (PGP)**
During the account setup you will be offered PGP encryption for your account.
With PGP keypair you can digitally sign your messages, so the recipients of your emails can be sure the message from you was not tampered with and they can send you encrypted messages that only you can read!
Read our manual on how to use [email encryption](https://www.emclient.com/email-encryption).
Read more in our blog: [PGP: Encrypt & sign emails in a few clicks](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302) and in the Documentation: [PGP](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/PGP.htm).
- **How to change the reply-to address in eM Client?**
You can change the Reply-to address for your messages via the **Menu>Message>Reply to address** option in the Compose message window.
You can either select one of your eM Client accounts or use a custom address.
- **How to view a message as HTML or Plain text in eM Client?**
By default, eM Client will show all messages with HTML formatting. This means you will be able to view the font type, color, inline images, links, and other formatting details as the sender designed them.
If you prefer to view all messages in Plain text, ie. all colors, formatting removed, for easier reading you can do so in **Menu > Settings > Mail > Read** by checking the option to \"Read all messages in Plain text\".
Starting with eM Client 8.2, you can also switch the view of a single message on demand and view it in a different format than your default setting.
Simply right-click the message and switch the Format to HTML or Plain text, depending on which one you need to take a look at. You can also find the same setting in **Menu > Message > Format**.
- **How to plan an Online meeting in eM Client?**
You can start an Online meeting instantly via the **New > Online meeting** option.
However, to plan one in advance, you need to use the **New > Event** option instead.
On the first run you can decide whether you want to create a standard event or online meeting.
You can also select a default for future cases or just pick each
You can of course then choose which Online meeting provider should be user or even change your mind about the event type while creating the event itself.
Read more in our blog: [How to set Online Meetings in eM Client](https://www.emclient.com/blog/how-to-set-online-meetings-in-em-client-440)
- **How to mark messages as read/unread in the message list?**
**This article applies to eM Client 9 and newer.**
With the introduction of Avatars in the message list the behavior of marking message as read/unread and assigning a flag has changed.
At first, you see the unread orange dot as usual:
But if you hover, the Flag option shows up instead so you can easily flag the message in one click.
The flagged/unread message then looks like this:
So that means you can easily _add or remove the flag in a single click_, but this functionality is not available for switching the unread state of the message to read and vice versa.
Once the message is marked as read, you cannot set it back via the message list icons - only through the mark options via _right-click_, _toolbar button_ or the _keyboard shortcuts_ ( _Ctrl+Q_ for Read, _Ctrl+U_ for Unread).
Many cons and pros of having both buttons available and clickable were considered, but in the end, a design decision was reached - the unread dot does not look good when it is not centered with the avatar (and only one icon is shown at the top).
When trying to display the unread dot and flag only on hover (same way as in eM Client 8) it causes the icons to change positions and may lead users to click the wrong icon by accident. This is why we decided to show only one centered icon in this situation.
You can also enable the option to _\"Always show \"read\" and \"Flagged\" icons on mouse hover\"_ in **Menu > Settings > Mail > Read** under the **Message List** settings.
If you would like to avoid this completely you can return to the same setup as in eM Client 8 if you disable the _Avatars_ in the message list.
Simply right-click the top of the message list and open **Columns configuration**.
Select the **Avatar** from the _\"Show these columns\"_ list on the right and then click the **Remove** button, which will move it to the list on the left, _\"Available columns\"_.
- **How to disable or resize avatars in message list?**
**This article applies to eM Client 9 and newer.**
eM Client 9 introduces contact avatars in the message list, but this can make other details harder to see in a more compact view or on smaller monitors.
You can easily disable the avatar feature or at least resize the avatars to take less space.
_Resize Avatars:_
Go to **Menu > Settings > Mail > Read** and scroll down to the **Message List** settings.
There is an **Avatar size:** option which you can set to **Regular** or **Small**.
_Remove Avatars:_
Right-click the top of the message list and open **Columns configuration**.
Select the **Avatar** from the _\"Show these columns\"_ list on the right and then click the **Remove** button, which will move it to the list on the left, _\"Available columns\"_.
- **How to assign more than one tag at once?**
**This article applies to eM Client 9 and newer.**
When you assign a tag via right-click on the message, using the **Mark** button in the top toolbar, or even using the **Tag bar** above the message list, the menu closes once you click one of the available tags.
But sometimes you might want to add more than one tag and this can cause a lot of tiresome clicking around - not anymore. Simply hold the **Ctrl** or **Shift** button while selecting a tag and the menu will stay open until you assign all the tags you want and lift your finger off the **Ctrl** or **Shift** button.
- **How does rule condition 'with words found in header' work?**
When creating a custom rule in Menu>Rules you might have tried to use a condition to find specific word in a mail header.
Trying to add a single word will produce the error: Header words must be specified as \"Name: Value\" pair.
This is because emails have a numerous mail headers which contain specific information - these include **From:** or **Sender:** for original sender of the message, **Date:**, **Received:** information, etc. If you're creating your rule based on a specific message, you can check the actual headers by right-clicking inside the email _\\> Open Mail Header..._ and find which header name your word is in.
Then just use both the header name and the word in the format _Name: Value_ in the rule, for example _From: John_ will affect all messages where 'John' is part of the visible name or email address of the sender.
- **How do I use the new AI featured for writing my messages?**
You can use the **AI button** in the message compose window to either draft your messages or edit them for you!
Read more details on [this dedicated page.](https://emclient.com/ai)
- **How can I turn off the AI features?**
You can turn off or on the AI features in menu **\\> Settings > Mail > Artificial Intelligence**.
- **How to turn off inbox categories - Primary and Other tabs?**
You can customize the categories settings per each folder by right-clicking at the top of the message list and using the “Category tabs” options.
Use “Hide Categories Bar” to remove the Categories from this folder or pick and choose which tabs to add, remove or combine.
If you want to fully turn off the feature, you can do so in menu **\\> Settings > Mail > Categories**.
- **How to change an inbox category of a message?**
eM Client categorizes messages based on its own algorithm, but of course, it might not match everyone’s preference.
You can easily drag a message into the desired category or right-click the message and select Category and then the specific category you want this message moved into.
Changing a category will also create a custom rule for this account - future messages from this contact will be organized into the same category. If you want to change category for all past messages as well, hold SHIFT key while dragging the message. To recategorize only the one specific message and to avoid creating a custom rule, hold ALT while dragging the message.
As eM Client learns your preferences when it comes to categorizing your messages, you will need to use these shortcuts less and less.
You can find all settings for this feature in menu **\\> Settings > Mail > Categories.**
- **What are Quick Actions?**
Quick Actions are macros that can combine numerous different tasks into a single shortcut. You can use Quick Actions via a keyboard shortcut or using the buttons in the top toolbar.
- **What are Recent badges?**
You can enable the Recent message counters for your folders and category tabs - these will show the number of new, unread messages in your folders so you can easily take note when a new message just came in rather than just guessing based on the unread counter.
This feature can be enabled or disabled in menu **\\> Settings > Mail > Read** for folders ( _Show counter for recent messages instead of unread_) or in menu **\\> Settings > Mail > Categories** for categories.
- **How do I change the color of my folders?**
Right-click the folder, select **Folder color** and then select from the preselected list or set your own custom color.
For Gmail folders, the color of your label is used instead, which can be set in menu **\\> Tags**.
- **How do Mentions work?**
You can use the @ symbol to mention a specific contact in your email - this will add a name and link to the message body and add the email address to the To field.
This feature is useful when sending a message to multiple recipients as you can quickly distinguish which part of the message is addressed to whom.
- **What are Data Files?**
Data files are separate databases that can be connected to your eM Client - you can mount or unmount them based on current need.
You can convert other message files into a new data file - such as PST or OST files, using the menu **\\> File > Import** option or mounting it via menu **>Data Files** section.
**Latest features**
- **How to create or adjust my own eM Client theme?**
All official themes are already included inside eM Client. You can view those in **Menu > Settings > Appearance > Themes**.
In eM Client 8, we introduced a new Theme editor with a direct WYSIWYG mode.
You can find all steps and tips in [**this article**](https://www.emclient.com/blog/design-your-own-em-client-421).
For example, if you want to enable wider scrollbars, you can now easily find the setting under _Elementary controls > Scrollbars_, and check the _UseSystemScrollbar_ option.
Don't have the time to design your own theme right now but the official themes don't fit your style?
You can also choose from our user-created [**Theme gallery**](https://emclient.com/themes).
After creating or downloading your new theme, you still need to Import it in **Menu > Settings> Appearance > Themes** and then select it from the Theme list to apply it.
* * *
_LEGACY OPTIONS_
_Steps to follow for eM Client 7 and older:_
1. Select the theme you want to base your own theme on.
2. Click the ‘Advanced’ button and select \"Save current theme as...\" – the theme file will be the saved as a .emtheme file.
3. Open the .emtheme file in any text editor
4. Adjust or recreate your theme using the available tags, each item is explained in the comment inside the file
5. Save your theme file
6. Go back to Themes settings
7. Click the Import button and import your new theme
8. Select it and Apply it
9. You have successfully changed your eM Client theme!
_Example for direct XML edit:_
If you just want to make a small change, for example, enable wider scrollbars, find the relevant line and change the True/False value.
False
Colors are saved in HEX codes, there are many sites that provide color pickers and provide you with the code - for example [**Color-Hex**](https://www.color-hex.com/).
Note: User-made themes can also be found on our Forum, just search for 'Theme'.
- **Can I change the order of Conversations?**
The default style of conversations we implemented is inspired by Gmail, so the order is currently only from the Oldest at the top to the Newest at the bottom. The messages marked as read will be collapsed by default so you will always be able to read the newest messages comfortably, but if you want to read the whole thread you can do so in a natural order.
In eM Client 10, the option to reverse the order of conversations was added. You can find this option via menu **\\> View > Conversations**, or in menu **\\> Settings > Mail > Conversations**.
- **What is the Favorites feature in eM Client?**
**Favorite folders** are a set of folders available at the top of your mail folder list.
The Favorites include global pre-defined folders, formerly known as Smart folders, that unify your accounts' inboxes, sent folders, drafts, etc. They also contain special folders for all unread messages, all messages with a flag, Snoozed emails and important messages that have Watch for reply enabled.
You can also add your existing folders from any of your accounts to the Favorites, simply drag&drop the folder into this section or via **right-click > Add to favorites**.
This way you can have folders that you use often right at hand.
If you pin folders with the same name into the Favorite folders (for example specific Inboxes) you can rename them. The name change in the Favorite section will not affect the original folder name.
- **What are the account avatars? Are these visible to my contacts?**
You can assign an image to each of your accounts during the account setup or change the image at any time in **Menu > Accounts**. These avatars will help you determine which account your messages belong to in mixed views and search results.
These avatars are currently only stored locally they are not the same as contact avatars downloaded from the domain or Gravatar.
To change the avatar your contacts might see when they receive your messages read this FAQ article: [How do I change my own email account avatar?](https://support.emclient.com/index.php?/default_import/Knowledgebase/Article/View/180/0/how-do-i-change-my-own-email-account-avatar)
- **What is the Watch for reply? How can I get a reminder for a message? PRO**
The Watch for Reply feature is a new button available in the toolbar of the New message window.
If you expect a reply to an important email you can set up a special reminder in eM Client.
You can either get a reminder for when such a reply is received to draw your attention to it or you can get reminded after a specific time frame that your message was not replied to, so you can reach out to the recipient again.
After you enable watching for reply a copy of the message will be saved in a special Favorites folder called Unreplied, so you can check which replies you're waiting for at any time.
You can also disable the reminder from this folder, should the recipient reach out to you via other means and the reminder is no longer needed.
Read more in our blog: [Never miss important emails with eM Client's Watch for Reply feature](https://www.emclient.com/blog/never-miss-important-emails-with-em-client-s-watch-for-reply-feature-448) and in the Documentation: [Watch For Reply](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Watch%20For%20Reply.htm)
- **Minimized left pane view with an elementary functionality - how does it work in eM Client?**
To get more space for your message list and message detail, you can now minimize the left pane as well.
You will still be able to access your favorite folders, inboxes of all the accounts and all the left pane sections like Calendar, Contacts, Tasks, Notes and the All Attachments View.
- **What is the Snooze feature in eM Client?**
The Snooze feature is available in the main toolbar and can be used to remove a new message from your Inbox for a specific amount of time before returning it back into the Inbox as a new message. This makes **[Inbox zero](https://www.emclient.com/blog/inbox-zero--how-to-achieve-it-432)** easier as you can deal with messages once you are ready or have time for them instead of having them clutter your incoming mail folder.
Read more in the Documentation: [Snooze](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Snooze.htm)
- **What is eM Keybook?**
eM Keybook is a public encryption key directory managed by the company eM Client.
It’s an online service where you can upload and manage your public keys so anyone can easily send you encrypted messages and you can easily get public keys of the recipients you want to send encrypted messages to.
eM Keybook stores Public keys that you upload and allows for the exchange of Public keys between all eM Client users. If the contact you’re writing a new message to has a Public key in the eM Keybook directory, eM Client will automatically download and apply it for you when you enable encryption for your message.
eM Keybook does not save nor have access to any of your Private keys or passwords. It does not give anyone access to your encrypted messages or save any of your encrypted messages on our servers.
Check out the article about [Signing and Encryption](https://www.emclient.com/email-encryption) for additional information.
Read more in our blog: [eM Keybook: Email privacy for everyone](https://www.emclient.com/blog/em-keybook--email-privacy-for-everyone-392) and in the Documentation: [About eM Keybook](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#eM%20Keybook/About%20eM%20Keybook.htm%3FTocPath%3DFeatures%7CeM%2520Keybook%7C_____0).
- **How to plan an Online meeting in eM Client?**
You can start an Online meeting instantly via the **New > Online meeting** option.
However, to plan one in advance, you need to use the **New > Event** option instead.
On the first run you can decide whether you want to create a standard event or online meeting.
You can also select a default for future cases or just pick each
You can of course then choose which Online meeting provider should be user or even change your mind about the event type while creating the event itself.
Read more in our blog: [How to set Online Meetings in eM Client](https://www.emclient.com/blog/how-to-set-online-meetings-in-em-client-440)
- **How do I use the new AI featured for writing my messages?**
You can use the **AI button** in the message compose window to either draft your messages or edit them for you!
Read more details on [this dedicated page.](https://emclient.com/ai)
- **How can I turn off the AI features?**
You can turn off or on the AI features in menu **\\> Settings > Mail > Artificial Intelligence**.
- **How to turn off inbox categories - Primary and Other tabs?**
You can customize the categories settings per each folder by right-clicking at the top of the message list and using the “Category tabs” options.
Use “Hide Categories Bar” to remove the Categories from this folder or pick and choose which tabs to add, remove or combine.
If you want to fully turn off the feature, you can do so in menu **\\> Settings > Mail > Categories**.
- **How to change an inbox category of a message?**
eM Client categorizes messages based on its own algorithm, but of course, it might not match everyone’s preference.
You can easily drag a message into the desired category or right-click the message and select Category and then the specific category you want this message moved into.
Changing a category will also create a custom rule for this account - future messages from this contact will be organized into the same category. If you want to change category for all past messages as well, hold SHIFT key while dragging the message. To recategorize only the one specific message and to avoid creating a custom rule, hold ALT while dragging the message.
As eM Client learns your preferences when it comes to categorizing your messages, you will need to use these shortcuts less and less.
You can find all settings for this feature in menu **\\> Settings > Mail > Categories.**
- **What are Quick Actions?**
Quick Actions are macros that can combine numerous different tasks into a single shortcut. You can use Quick Actions via a keyboard shortcut or using the buttons in the top toolbar.
- **What are Recent badges?**
You can enable the Recent message counters for your folders and category tabs - these will show the number of new, unread messages in your folders so you can easily take note when a new message just came in rather than just guessing based on the unread counter.
This feature can be enabled or disabled in menu **\\> Settings > Mail > Read** for folders ( _Show counter for recent messages instead of unread_) or in menu **\\> Settings > Mail > Categories** for categories.
- **How do I change the color of my folders?**
Right-click the folder, select **Folder color** and then select from the preselected list or set your own custom color.
For Gmail folders, the color of your label is used instead, which can be set in menu **\\> Tags**.
- **How do Mentions work?**
You can use the @ symbol to mention a specific contact in your email - this will add a name and link to the message body and add the email address to the To field.
This feature is useful when sending a message to multiple recipients as you can quickly distinguish which part of the message is addressed to whom.
- **What are Data Files?**
Data files are separate databases that can be connected to your eM Client - you can mount or unmount them based on current need.
You can convert other message files into a new data file - such as PST or OST files, using the menu **\\> File > Import** option or mounting it via menu **>Data Files** section.
**Other features**
- **How do Conversations work in eM Client?**
**Conversations** are a new feature introduced in **eM Client 7.0**.
This feature is a **view option** which can show your messages and replies to them in threads that enable you to easily read through the previous conversation on the topic in the given message thread.
Conversations are always created from messages in the given Account folders. The messages are not combined across multiple accounts.
**IMPORTANT:** Deleting the _conversation_ from message list when Conversation view is enabled in _all views_ deletes the _whole conversation._
You can change your Conversations setting in **Menu > View > Conversations** section to these options:
1\\. **Conversations in All Views**
2\\. **Conversation in Message detail only**
3\\. **Conversations disabled**
Read more in our blog: [Conversations](https://www.emclient.com/blog/conversations-188) and in the Documentation: [Conversations](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Conversations.htm)
- **Are IMAP folders case-sensitive in eM Client?**
Although **RFC 3501** (IMAP protocol) treats folder names as case sensitive (with the exception of the \"INBOX\" folder) the actual behavior varies with different servers. Some servers allow case-sensitive folder names, while others treat names differing only in lower/upper case letters to be equal. It may depend on the platform or file system the server is running on. Moreover, it may even depend on the folder hierarchy where some parts are case sensitive (eg. personal folders), while others are not (eg. archive stored on a different file system). RFC 3501 provides no provisions for detecting whether a server or particular folder hierarchy is case sensitive or not. This all stems from the original design of the IMAP to work on a variety of existing message stores. It doesn't accurately reflect the current situation where many IMAP implementations are deployed as cloud services or where a message store format is dictated by a particular server implementation.
Similarly, clients don't always handle case sensitivity correctly. For clients that use the local file system as folder storage, the case sensitivity of the file system could play a role. Traditional MBOX or MailDir storage systems will behave as case-sensitive on most Windows systems thus causing issues when the server contains conflicting folder names differing in a letter case.
In eM Client we try to preserve the case of folder names as entered by the user or sent by the server. However, we do not allow two folders with the same name differing by the letter case to be present at the same level in a hierarchy as we have to work with a large variety of servers and interoperate with mailboxes accessed by multiple different clients (including mobile ones). In addition, we allow offline operation where we cannot immediately get feedback from a server on what operations succeeded and which ones didn't. This involves many use cases where interoperability problems could occur if full case sensitivity was allowed. The number of servers and clients properly supporting case-sensitivity folder names was deemed so small that we found supporting it was not worthwhile.
- **What are \"Local Folders\" in eM Client?**
**Local Folders** are folders that eM Client doesn’t synchronize with the server, meaning their content is stored locally in the application’s database. There are various reasons why you might want to store emails in Local Folders.
For example, you can move or copy your emails there to make space on the server or to secure them in the event of a server failure. You can also move messages there so you can access them while offline. Just don’t forget that you can also use the _‘Download messages for offline use’_ function that downloads the content of selected IMAP folders or of the whole account into the application’s local database.
These folders can be enabled/disabled in **Menu > Settings > General > Folders** via the _'Show Local Folders'_ option. The Local Folders will be shown in the left-side folder list under your other account folders.
_**Note:** In eM Client 9 and older this option was in **Menu > Settings > General** **\\> General.**_
- **What are \"Favorites\"? (former Smart Folders)**
**Favorite Folders** are virtual folders that display all messages from a certain folder type (such as Inbox, Outbox, Sent, Unread, Flagged messages, Search Folders or folders based on Tags) from all of your email accounts at once. They can be found in the left pane in the Mail tab, above the folders for your individual accounts.
This feature allows you to check all emails without having to go through each separate account individually.
You can also pin any of the other folders from your accounts into this section, so the folders you use most often are easily accessible.
These folders can be enabled/disabled in **Menu > Settings > General > General** via the 'Show Favorite folders' option.
Read more in our blog: [Smart folders in eM Client](https://www.emclient.com/blog/smart-folders-in-em-client-345) or in our Documentation: [About Favorite Folders](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Favorite%20Folders/About%20Favorite%20Folders.htm)
- **Does eM Client include SPAM filter options?**
We believe that Spam should be filtered directly on the server so eM Client includes only one default Spam rule that moves messages marked by [SpamAssassin](https://spamassassin.apache.org/) as spam to the Junk folder.
Besides this option, you can always blacklist an email address/domain by clicking the button **\"Move to Junk\"** and choosing the option **\"Move to Junk and blacklist email/domain\"**. This Blacklist is then saved as a Rule in the Rules section.
You can view and manage the Blacklist rule in **Menu > Rules**. Just select the Blacklist and click the 'Edit' button.
A new window with all the domains and addresses in your blacklist will pop up and you can add new items or remove any of the email addresses and domains already in it.
If your server does not provide any spam filtering options, we can also recommend using an external Spam filtering program, like [MailWasher](https://www.mailwasher.net/), [Spamihilator](https://www.spamihilator.com/) or others.
- **Can I use variables in eM Client using the Mass Mail feature? PRO**
Yes, you can use a number of variables in your messages while sending mass mail from eM Client.
To add variables, right-click the message body while composing a new message and select **Insert > Variable**. Then you can select a number of variables from a list of available variables.
The content of the variable will be replaced by either data from your computer (such as date and time options) or from your contact's details.
**Note**: If you use Variables in your message and try to send it to more recipients it will always be sent as Mass Mail ( **PRO** feature).
- **How does 'Send Later' work in eM Client? PRO**
With 'Send Later' (paid feature) you can set a specific time when you want your message to be sent.
You can either use the drop-down menu under the Send button or via **Menu > Message > Send later**.
Until the message is sent it is kept in your local Outbox folder.
The Outbox folder can be accessed through Local or Favorite Folders. If neither of these is available, you can enable them in **Menu > Settings > General > Folders**.
If you want to change or stop the 'delayed' message from being sent, you can edit or remove it from the Outbox.
**Note**: _You can also set a 'default' Send later time for all your messages in **Menu > Settings > Mail > Send**._
_In eM Client 9 and older the Local and Favorite folders can be enabled in **Menu > Settings > General > General**._
- **Can I move between the left-side menu items using my keyboard?**
Yes, you can easily navigate between the left-side menu items ( _Mail, Calendar, Tasks, Contacts, Attachments, Notes, Widgets_) using the **CTRL** and **1 - 7** keys.
You can change these shortcuts in **Menu > Settings > General > Shortcuts**.
- **Can I import my rules from MS Outlook?**
Unfortunately, the Outlook rules have their own specific structure which has no public technical documentation. Because of this, importing these rules is not a trivial feature that could be added to our program.
You can re-create your rules in **Menu > Rules** section, though.
- **Can I zoom in or out of a message in eM Client?**
Yes, if you need to quickly zoom in or out of a message detail, simply click on the message (to make sure the focus is in there) and either
a. **Press Ctrl** and use the **mouse scroll button** to zoom in/out or
b. **Press Ctrl** and use either the ' **+**' button to zoom in or ' **-**' to zoom out.
**Ctrl + 0** button will reset the zoom to the original size.
- **Can I apply startup parameters to eM Client?**
Yes, you can definitely use a number of startup parameters.
Here is a short overview:
_/dblocation PATH_
This parameter will determine which folder will eM Client load the main database from. If the given folder does not exist, eM Client will create the folder and a new, empty database in it. Without this parameter, eM Client will load the database from the currently set default location.
_/localmutex_
Use this parameter when deploying the application in a Remote Desktop Services or Terminal Services environment where accessing global mutexes (short for „mutual exceptions“ in programming) is forbidden – the application will use local ones instead.
_/mailurl RECIPIENT_
Use this parameter to create a new message with a pre-defined email address compliant with RFC 6068.
_Example: MailClient.exe /mailurl \"mailto:user@example.org?subject=hello&body=bodytext\"_
_/open PATH_
With this parameter you can open any .eml, .msg, .vcf, or .ics file in eM Client.
_/newmail_
This parameter will open a window to compose a new mail.
_/newcontact_
This parameter will open a window to create a new contact.
_/newevent_
This parameter will open a window to plan an event.
_/newtask_
This parameter will open a window to create a new task.
_/importsettings PATH \\[-s\\] \\[-p PASS\\]_
This parameter defines a file which contains eM Client settings and its password, which needs to be used to import the data. It needs to be an .XML file and can contain application settings, account configuration, templates, quicktexts, and rules. PATH is the location of the file. The rest of the parameter options are optional. \\[-s\\] stands for \"silent\" and means that the settings will be imported without opening the UI. \\[-p PASS\\] is for inserting the password, if there is one protecting the file.
_Example: MailClient.exe /importsettings \"c:\\\\Temp\\\\settings.xml\" -s -p MyPassword_
_/activate_
You can easily activate your eM Client using this parameter and activation key.
This parameter can also be used without the Activation key, but for activation to be possible in this case eM Client needs to have a LastActivationKey entry in its database with a valid Activation key. Usually, the LastActivationKey value is set using the _/importsettings_ parameter.
_/deactivate_
This parameter will deactivate the license in your device. This can be useful when you have a set number of seats on your license and want to quickly free up the space by deactivating the device you no longer plan to use.
**Note**: This answer applies only to Windows version.
Read more in the Documentation: [Startup Parameters](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Technologies%20(Advanced)/Startup%20parameters.htm)
- **What is the difference between Archive feature and Automatic Archiving in eM Client?**
eM Client supports two specific kinds of Archiving features:
- Local automatic archiving inside the eM Client program and
- Server-side archiving.
_Automatic Archiving_
eM Client archiving can be found in **Menu > Settings > Mail > Automatic Archiving**.
The way eM Client archiving works is that the program will create a special set of local folders called 'Archive'. Archive folders will be shown below all your other account folders and Archived messages will be only available in your device. If you will choose to archive messages from a synchronized account (set up with IMAP or EWS protocols) the messages will be removed from the server as well, so you will no longer be able to access them using webmail.
To make the automatic archiving actually work you need to enable it, set how often the Archiving should happen (Archive every X days), set how old the messages should be (Archive messages older than X days) and most importantly, select which accounts/folders you want to perform the Archiving on (Account Preferences).
Click the ‘Archiving Scope’ field for each Account to select which folders should be included.
You can also perform the archiving manually by clicking the 'Perform Archiving' button. This function can be used even without enabling the Automatic archiving in the top checkmark (Enable Automatic Archiving).
_Server-side Archiving_
For IMAP and EWS accounts the Archive feature will move messages into a single folder called 'Archive', which will be among the other special folders like Inbox, Sent, Drafts, etc.
You can select a message (messages) and use the Archive option via right-click, toolbar button or the default shortcut Ctrl+Shift+A.
The shortcut can be changed in **Menu > Settings > General > Shortcuts**.
An exception to this is the Gmail Archive. This is a specific function which removes the 'Inbox' label from a message in Inbox, leaving the message accessible in the 'All Mail' folder. You can read about Gmail's native archiving and what it means on [**Google support**](https://support.google.com/mail/answer/6576).
Read more in the Documentation: [Automatic Archiving](https://www.emclient.com/webdocumentation/en/8.2/eMClient/Default.htm#Settings/Automatic%20Archiving.htm)
- **Can I run multiple instances of eM Client? Can I have Mail and Calendar in separate windows?**
Starting with eM Client 8, you can open eM Client in more than one instance. So, if you want to have Mail open in one window and Calendar in the other, you can!
Just right-click any of the left pane items and select the option _\"Open in New window..\"._
- **Is there a server-side search for IMAP and Exchange/Office365 accounts in eM Client?**
eM Client 8 can use server-side search for all Exchange accounts and also IMAP accounts whose servers support this feature. This way you can get more complex results quicker without having to download your messages for offline use.
For IMAP accounts your mail server needs to support these two extensions:
- **RFC 7377**: IMAP4 Multimailbox SEARCH Extension ( [https://tools.ietf.org/html/rfc7377](https://tools.ietf.org/html/rfc7377))
- **RFC 6203**: IMAP4 Extension for Fuzzy Search ( [https://tools.ietf.org/html/rfc6203](https://tools.ietf.org/html/rfc6203))
You do not need to enable any setting for server-side search to work, so if it does not seem to behave as expected, check with your server provider or your admin if these extensions are available for your account.
- **Can I manage all my attachments in a single place? What is the All Attachments view? PRO**
All Attachments View is a new section in the left pane. In this section you can load all attachments from your accounts and messages and easily search for the ones you need.
This feature is available only to the Pro license users.
Read more in the Documentation: [Attachments](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Attachments/Attachments.htm)
- **Can I attach large attachments as a link via a Cloud storage like Dropbox, OneDrive or Google Drive?**
Starting with eM Client 8 attachments can be uploaded to **Dropbox, OneDrive and Google Drive** and attached to your message as a link. **OwnCloud** and **Nextcloud** support was added in eM Client 8.2.
To use this feature, you need to have either of these apps installed on your device and login to both the app and login again via eM Client when you first attempt to use it. You can also set up the storage providers in **Menu > Settings > Mail > Attachments**.
When you attach a file from the Cloud storage folders you will get to decide if you want to insert the file or just the link.
- **What is a swipe gesture and how can I use it?**
Tap and swipe are two common gestures that allow the user to perform primary actions on their mobile devices. It's like a keyboard shortcut, but instead, you drag the message to the side.
And you can use the same gestures in eM Client on your touch device.
You can use left and right swipe gestures in the Message list and in Notes.
The actions for both right and left swipe can be set in **Menu > Settings > General > Swipe**.
This feature does not work on touchpads, it's only for touch screens right now.
- **Does eM Client support Notes? PRO**
Yes, eM Client supports Notes feature. This feature is available only to the Pro license users.
The Notes are a new left pane section that you can use. In addition to Local Notes (saved in Local folders), you can also synchronize Notes for **Exchange**, **Office365,** **IceWarp** and other **CalDAV** accounts, if they have a Notes folder on the server.
You can create, edit and delete notes, manage them with folders and tags but also forward them as a message. When you forward a note the Title is used as Subject while the body of the note will be used as the message body.
Please mind that these Note services cannot currently be implemented:
- Google Keep does not allow access from external apps
- Evernote plans to shut down the API access for external apps soon
- iCloud notes - no public API available for access from external apps
- **What are Tags in eM Client?**
Tags are labels you can use to attach a detail or category to a specific item.
You can then use this tag to search for these items, look through special tag folders or just use the colors to make your data more organized.
You can manage tags in **Menu > Tags** section.
You can manage tags for all items in eM Client - Mails, Events, Tasks, Contacts and Notes.
When you create a tag you can give it a name, assign a color and even a keyboard shortcut.
You can then specify if the tag can be used for messages, events, tasks, contacts or notes or any combination of these.
If your items are synchronized with a server that supports the tags feature, they will be synchronized across your devices. Otherwise, the tags will be kept locally.
Gmail labels are treated as Tags in eM Client.
**Note**: Tags have been called Categories in eM Client 7 and all older versions of eM Client.
Read more in the Documentation: [About Tags](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#Tags/About%20Tags.htm%3FTocPath%3DFeatures%7CTags%7C_____0)
- **How to search in attachments in eM Client?**
**AttachmentName** and **AttachmentContent** keywords have been added to the search in the Mail section of the program, so you can now look for words directly contained in the attachments.
You can use full text search in eM Client for documents such as Word, Excel, PDF etc.
In the new All Attachments view ( **PRO**) you can easily sift through the files directly - you can sort through files based on type, account or the item type it was originally attached to.
- **How can I downgrade back to eM Client 9, eM Client 8 or older?**
> **Note:** These same steps can be used to downgrade from a BETA version to the current eM Client official version - just uninstall the BETA and reinstall current version from the website
Our databases are not backward compatible for older versions and once you upgrade your database to accommodate the new version, you cannot just simply install an older version over it.
If you have a backup of your database from eM Client 9 or older you can skip any export. If not, you will need to export local data before the downgrade to keep them.
For accounts set up with IMAP or EWS protocol this is not an issue, as setting these accounts anew will synchronize messages and folders back from the server.
For POP accounts and any data in Local folders, export them first via **Menu > File > Export** and once you downgrade, you can import them back via **Menu > File > Import**.
_The steps to downgrade on Windows are to:_
- Export any local data you need to keep (m _enu > File > Export_)
- Uninstall eM Client 10
- Either delete the database or rename it
- Install your preferred older version of eM Client (You can find older versions in our [Release history](https://www.emclient.com/release-history))
- Restore from the backup ( _Menu > File > Restore_) or create your accounts anew and import your local data back in ( _Menu > Tools > Accounts, Menu > File > Import_)
If you want to just rename your database, the default location is in _C:\\\\Users\\\\%username%\\\\AppData\\\\Roaming\\\\eM Client_
_The steps to downgrade on macOS are to:_
- Export any local data you need to keep ( _File > Export_)
- Uninstall eM Client 10
- Either delete the database or rename it
- Install your preferred older version of eM Client (You can find older versions in our [Release history](https://www.emclient.com/release-history))
- Restore from the backup ( _File > Restore_) or create your accounts anew and import your local data back in ( _eM Client > Add account, File > Import_)
If you want to delete or rename your database, the default location is in _/Users/User Name/Library/Application Support/eM Client_
If you upgraded by accident and aren't sure if you need to downgrade manually, please see the article on this topic - [This version of eM Client is newer than what your current license permits](https://www.emclient.com/version-newer-than-license-permits).
- **The folder/inbox spacing is too big, can I make it smaller?**
Yes, it's possible to lower the row height or change the font of your inbox by going to **Menu > Settings > Appearance > Lists**
- **How to save email as PDF in eM Client?**
Individual emails can now be saved as a PDF file – just right-click the message and use the 'Save as' option. You can then choose if you want to save the message into an EML or PDF file.
- **How to use the one-click archive function for any IMAP account (not only Gmail) in eM Client?**
The convenient 'Move to Archive' button and shortcut is now available for all IMAP and Exchange accounts, the feature will create an Archive folder directly inside that account so your messages stay on your mail server.
- **Can I search in eM Client's settings?**
Yes, the settings have a handy search field in the top left corner.
- **Can I easily view today's events in the mail window?**
Yes, there is a calendar item in the right sidebar which contains just the 'Today' column from the Calendar section and you can keep it at hand when working on your emails or any other part of the program.
- **Are server rules supported in eM Client?**
You can set up and manage some of the rules directly on the server for **Exchange, Gmail** and **IceWarp** accounts.
Next to the 'New rule' button in the Rule window toolbar you can now select from _Local rules_ and your accounts' specific server rules.
When the rules are on the server instead of just in eM Client they will be applied to new messages, even when eM Client isn't running. And if you use eM Client on numerous devices, you don't need to set up or copy the rule to each device separately.
- **What is the Encryption during the initial account setup for in eM Client? (PGP)**
During the account setup you will be offered PGP encryption for your account.
With PGP keypair you can digitally sign your messages, so the recipients of your emails can be sure the message from you was not tampered with and they can send you encrypted messages that only you can read!
Read our manual on how to use [email encryption](https://www.emclient.com/email-encryption).
Read more in our blog: [PGP: Encrypt & sign emails in a few clicks](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302) and in the Documentation: [PGP](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/PGP.htm).
- **How to change the reply-to address in eM Client?**
You can change the Reply-to address for your messages via the **Menu>Message>Reply to address** option in the Compose message window.
You can either select one of your eM Client accounts or use a custom address.
- **How to view a message as HTML or Plain text in eM Client?**
By default, eM Client will show all messages with HTML formatting. This means you will be able to view the font type, color, inline images, links, and other formatting details as the sender designed them.
If you prefer to view all messages in Plain text, ie. all colors, formatting removed, for easier reading you can do so in **Menu > Settings > Mail > Read** by checking the option to \"Read all messages in Plain text\".
Starting with eM Client 8.2, you can also switch the view of a single message on demand and view it in a different format than your default setting.
Simply right-click the message and switch the Format to HTML or Plain text, depending on which one you need to take a look at. You can also find the same setting in **Menu > Message > Format**.
- **Where are the arrows showing if an email was replied to or forwarded?**
If you are looking for these arrows in the message list, but cannot see them, don't worry - you can still enable them in eM Client.
Go to **Menu > View > Conversations** and change your setting from _\"Show Conversations in All Views\"_ to either _\"Show Conversations in Message details only\"_ or _\"Disable Conversations._
The feature cannot be used when Conversations are enabled in all views because the arrow is tied to a single, specific message while the full Conversations show the whole thread in the Message list, so it cannot show this icon.
- **How does rule condition 'with words found in header' work?**
When creating a custom rule in Menu>Rules you might have tried to use a condition to find specific word in a mail header.
Trying to add a single word will produce the error: Header words must be specified as \"Name: Value\" pair.
This is because emails have a numerous mail headers which contain specific information - these include **From:** or **Sender:** for original sender of the message, **Date:**, **Received:** information, etc. If you're creating your rule based on a specific message, you can check the actual headers by right-clicking inside the email _\\> Open Mail Header..._ and find which header name your word is in.
Then just use both the header name and the word in the format _Name: Value_ in the rule, for example _From: John_ will affect all messages where 'John' is part of the visible name or email address of the sender.
## eM Client Licensing FAQ
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/faq-licensing#)
# Frequently Asked Questions
- [Popular](https://www.emclient.com/faq-popular)
- [Getting Started](https://www.emclient.com/faq-getting-started)
- [Licensing](https://www.emclient.com/faq-licensing)
- [Features](https://www.emclient.com/faq-em-client-features)
- [For Admins](https://www.emclient.com/faq-for-admins)
- [Troubleshooting](https://www.emclient.com/faq-troubleshooting)
### Licensing
We’ve prepared answers to a couple of the most frequently asked questions that should help you get started. We hope that you can find your answer here, but if not, please let us know through the [**Community Support**](https://forum.emclient.com/) or the [**VIP Support**](https://support.emclient.com/) (if you’re a Pro license user). We will be happy to answer any questions you may have!
* * *
**General**
- **What is the difference between a Free, Personal and Business license?**
Free license, as the name implies, can be registered at no cost. This license is meant for personal use and some of its features are limited.
Personal and Business licenses are paid licenses with no feature limits. Find the list of all features on our [Pricing](https://www.emclient.com/pricing) page or the [License model](https://www.emclient.com/licensing) page. You can decide to buy the license as a subscription or for a one-time fee.
While the **Free license** allows you to set up the maximum of two accounts in eM Client, it is possible to add an unlimited number of accounts with the **Personal or Business license**.
Free license can be activated on one device at a time.
The paid licenses also enable you to use eM Client for commercial purposes. Commercial use is any activity that helps you make a profit – the Free license therefore cannot be used in company settings or on personal computers for any kind of work or business correspondence.
**Business** and **Personal** license users also gain access to the dedicated VIP support system. The support options are fully described in the **Support overview.**
If you’re not sure about the type of license that you need, please get in touch with our sales department at **sales@emclient.com**
- **I have my eM Client license - how can I activate it?**
In the eM Client application, go to **Menu > Help > License** on Windows or **Help > License** on macOS.
Click the _‘Activate’_ button and insert your activation key (including the hyphens).
If there is no Activate button and this section already seems to include some License information it means there already is a license activated on this computer.
If it's the correct license, you don't need to do anything.
If you wish to activate a different license, simply click _‘Deactivate’_ first to remove the current license. The same button will then be replaced by the _‘Activate’_ option so you can proceed using the steps above.
- **How to check if there's an eM Client update available?**
To check if your eM Client is up to date, navigate to **Menu > Check for updates**.
eM Client, however, checks for updates automatically. Updates are pushed in waves to avoid overloading the server so not all users receive the update notice at the same time.
You can check what your current installed version of eM Client is in **Menu > Help > About**.
- **What is eM Client's update model?**
With a Personal or Business license subscription, you can always use the newest version of the program. The same is true for Free licenses.
By purchasing a one-time fee Personal or Business license, you get the latest officially released major version of eM Client, all the smaller updates related to that version, and all older versions.
If you decide to upgrade to a newer version of eM Client, you will need to renew your license.
If you purchase one-time fee license with Lifetime Upgrades, you will gain access to all present and future versions of eM Client. You can purchase Lifetime upgrades separately at any time.
The full model is described and explained [here](https://emclient.com/licensing).
- **I have lost my eM Client activation key, how can I retrieve it?**
Don’t worry, a lost activation key is no problem.
Simply enter the email address used for the license registration **[here](https://www.emclient.com/lost-activation-key)** and we will send you your activation key immediately.
If you have problems receiving the key, please make sure that you entered your address correctly and also check your Spam folder.
If you’re worried that you cannot retrieve your key because eM Client is in offline mode, please be aware that most email providers in this day have a webmail option, where you can login and get your messages through your internet browser (for example Gmail addresses can be checked in your browser at mail.google.com, Hotmail, MSN, Outlook and other Microsoft accounts can be checked at outlook.live.com, etc.).
- **I have activated my license on a second computer and my other computer has started to ask for the license key again, how to resolve this?**
Basic eM Client licenses are meant to be used on one computer only, so if you have one eM Client license and are using eM Client on two or more computers, you will be asked to re-activate your eM Client license each time you switch between the computers.
However, we offer significant discounts on multi-license orders so you can [**purchase**](https://www.emclient.com/pricing) all the licenses you may potentially need in bulk. If you have any questions regarding the purchase or would like to talk about the pricing individually, please contact our sales department at [sales@emclient.com](mailto:sales@emclient.com).
- **I'm having issues while using the Licensing. \"Download Silverlight\" appears on the site, but I've already installed it..**
> **Update:** New licensing manager has been released for PRO license users and is available at [http://licensemanager.emclient.com/](http://licensemanager.emclient.com/)
>
> SilverLight is no longer needed for access to our License manager.
Chrome recently pulled their support of Silverlight and as a result, the only browser that you can use to access licensing.emclient.com is Internet Explorer.
If you are using Windows 10, you can still access Internet Explorer - simply type Internet Explorer into search and launch it
- **I purchased eM Client Pro license, how do I replace my Free one?**
If you previously activated a Free license, your key will **not** be automatically replaced if you purchase a Pro license.
You need to deactivate the Free license and activate the Pro license instead.
1. Go to **Menu > Help > License**
2. Click the ‘ **Deactivate**’ button (the button will change and the program will be turned to offline mode momentarily)
3. Click the ‘ **Activate**’ button
4. Insert your new license key and confirm
- **I cannot activate eM Client license on Windows XP.**
Microsoft has officially ended support for Windows XP on April 8, 2014.
Unfortunately, this means that the security protocols from the last service update are no longer up to the current standard.
So when you try to activate the license after the eM Client trial, you will encounter an error message instead, because the request sent from Windows XP, unfortunately, doesn't arrive at our licensing system.
_A problem has occurred when contacting the licensing server:_
_The underlying connection was closed: an unexpected error occurred on a send._
We have created a compatibility version for XP which allows the connection, but please be aware that this version will not be updated in the future.
Please send us a message to **info@emclient.com** if you are interested in this version.
- **How to change the name connected to my license? Or update my registered email?**
To change any data concerning your registered/purchased eM Client license, please contact us at [**info@emclient.com**](mailto:info@emclient.com) and we'll arrange the desired changes.
- **My DEMO expired and eM Client stopped working - what do I do?**
After 30 days of using eM Client, you might encounter this message:
_Demo expired_
_Your demo period has expired. Please obtain a valid eM Client license from http://www.emclient.com/purchase_
_You may access your offline data, but online synchronization and the sending of emails are disabled. Once a license is obtained, you will be able to use the product without limitations again._
This means you haven't activated a license within the period of the trial version.
If you already registered or bought a license, just take your Activation key and activate it in **Menu > Help > License**.
Otherwise please go register or **[purchase a license](https://www.emclient.com/pricing)** from our website. Please make sure to register the license to an email address that you have access to, as the license key will be sent there.
- **How to upgrade to eM Client 10? Do I need to pay for it?**
You can upgrade to eM Client 10 by going to **Menu > Help > Check for Update** or by **downloading it** directly from our website.
**IMPORTANT**: Pro users whose licenses are only valid for eM Client 9 and older need to buy a one-time **[upgrade to Version 10](https://emclient.com/upgrade)** first, or their program will be in offline mode until they upgrade their license or revert back to their previous version.
Pro users with [Lifetime Upgrades](https://www.emclient.com/lifetime-upgrades) don’t need to make any additional purchases to access paid features in eM Client 10.
- **What happens after my free 30-day trial of eM Client expires?**
After your 30-day trial of eM Client expires, you can either continue using eM Client on a Free License (with limited functionality) or **[purchase a Pro License](https://www.emclient.com/pricing)**.
After purchasing a Pro license, simply enter your Activation Key by going to **Menu > Help > License**.
- **Why am I getting a message that a maximum number of allowed translations for my license was reached?**
eM Client uses external service for translations, so it has to pay for each translation made through its interface. For this reason, Free license users have limited access to this feature.
There are no limits for the PRO users.
Read more in our blog: [On-the-fly Email Translation in eM Client](https://www.emclient.com/blog/on-the-fly-email-translation-in-em-client-367) and in the Documentation: [Spell-checker and translator](https://www.emclient.com/webdocumentation/en/9.2/eMClient/Default.htm#E-mail/Spell-checker%20and%20translator.htm)
- **eM Client is having trouble with a connection to the license server, what can I do?**
If you have trouble connecting to the license server to activate your license, make sure to add _https://licensing.emclient.com/_ and _https://licensemanager.emclient.com/_ to exceptions in any security apps, VPNs or Proxies.
- **I purchased eM Client business licenses; how can I manage them?**
You can overview your licenses using our **[License manager](https://licensemanager.emclient.com/)** and even remotely manage specific activations. Find out **[how to manage your licenses](https://www.emclient.com/blog/license-manager-tutorial-is-live-300?_ga=2.40445282.1565945360.1628425504-1851748256.1613040778)** or **[assign centralized settings](https://www.emclient.com/blog/em-client-server-settings-183)** to your activations.
If you cannot find your License manager login credentials, you can reset them **[here](https://emclient.com/reset-password)**.
Please keep in mind that the credentials are case-sensitive and do not contain any whitespace characters.
- **My license reached maximum activations, what does it mean?**
This means that your license is activated on the number of devices your license was purchased for. You need to ‘free’ up some seats to use the same license on new devices. Either deactivate the license on the older device ( **Menu > Help > License**) or if you do not have access to it anymore, use our **[License manager](https://licensemanager.emclient.com/)** to remotely deactivate the older activation.
## eM Client Features
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/features-email#)
# eM Client supports all technologies
eM Client is the best equipped email client on the market, thanks to its support of virtually all conceivable email technologies (POP3, SMTP, IMAP, Exchange, Office365).
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## This could be your email:
- 1
- 2
- 3
## Generative AI integration
Use Artificial Intelligence, powered by ChatGPT, to help you draft replies or new emails based on your prompts. The AI feature can also provide message summaries, proofread your text, translate, change the tone of your message, or help you make your response shorter or longer, and much more.
You can read more about the AI in eM Client [here](https://www.emclient.com/ai).
## Message Encryption
Send and receive encrypted messages and protect your privacy with easy-to-set PGP encryption. Use eM Keybook to easily upload your private keys and lookup recipients' keys on it, as well as on [keys.openpgp.org](https://keys.openpgp.org/) and [ProtonMail](https://proton.me/).
Learn more about [email encryption](https://www.emclient.com/email-encryption).
## Inbox Categories
eM Client can help you categorize your messages into tabs in your Inbox folder, such as Primary, Social, Updates, and more. Use the categories to help you keep your important emails front and center.
You can also move messages into specific categories manually and create your own custom rules to classify your messages based on your preferences.
## Quick Actions
This feature allows you to create macros to easily automate and execute numerous actions at once, making email management much faster.
## Anti Mail tracking
Protect your privacy by blocking the mail tracking pixels present in your messages - the loading of this pixel is blocked automatically and you can read your message in peace without alerting the sender of your activity. Learn more about [Mail tracking](https://www.emclient.com/email-tracking).
## Snooze
Snooze incoming messages and
control your communication flow to enforce an Inbox Zero policy.
## Watch for Reply
Keep track of replies to important emails and never miss a thing.
## Undo Send
Set up an automatic fail-safe to recall a sent message. With this handy feature, you can take back a message if you sent it accidentally or made a small mistake, such as a typo, missing attachment, or even a wrong recipient. You can then fix your message and send it again, but with no mistakes, and to the right place.
## Cloud storage support
Send really large attachments by linking them from your preferred cloud storage service ( [**Dropbox**](https://www.emclient.com/em-with-dropbox), [**OneDrive**](https://www.emclient.com/em-with-onedrive), [**Google Drive**](https://www.emclient.com/em-with-google-drive), [**ownCloud**](https://www.emclient.com/em-with-owncloud), [**Nextcloud**](https://www.emclient.com/em-with-nextcloud)).
## Instant Translation
There are no language barriers with our built-in translation tools
and spell-checker.
## More useful features
**Send Later**
Schedule your messages to be sent at a specific time and date.
**All Attachments View**
Manage and search attachments from all your accounts in a single place.
**Conversations support**
Group your messages into relevant conversations and have a much cleaner mailbox.
**Quick Text**
Predefine snippets of text
to quickly insert into your messages with a single button.
**Thread view**
Easily browse through separate messages in a given conversation.
**Email rules**
Use rules to easily organize your incoming and outgoing emails, both locally or synchronized with Gmail.
**Templates & signatures**
Create beautiful templates. Use local or synchronized signatures with Gmail and Exchange.
**Tags**
Mark your messages with local tags or use your existing Gmail labels and Exchange categories.
**Mass mail**
Send a separate, customized message to each recipient from a group in one step.
**Folder color**
Set your preferred color to the folder icon or name to easily navigate your folder list.
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## Check how the basics work
[**Email**\\\\
\\\\
Master your emails once and for all.](https://www.emclient.com/features-email) [**Calendar and Tasks**\\\\
\\\\
Organize your work, don't miss a thing.](https://www.emclient.com/features-calendar) [**Contacts**\\\\
\\\\
Manage your network, know where to turn.](https://www.emclient.com/features-contacts) [**Notes**\\\\
\\\\
Keep your thoughts safe and accessible.](https://www.emclient.com/features-notes) [**Chat**\\\\
\\\\
Because sometimes email is not enough.](https://www.emclient.com/features-chat)
## Calendar and Tasks
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/features-calendar#)
# Calendar and tasks
eM Client’s comprehensive calendar and task management will improve your planning and organization.
Sync your calendars and tasks from any service (Gmail, iCloud, etc.) and view the data in a beautiful, customizable environment.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## This could be your calendar:
- 1
- 2
- 3
- 4
## Advanced task management
View and manage your tasks through the entire application and sync them in all your devices. Delegate tasks to your colleagues, set reminders, and organize your tasks with tags. Stay on top of all your tasks thanks to the new view inspired by 'Getting Things Done' methodology.
## Daily agenda sidebar
Find your current day events summary in a brand new sidebar view.
## Online Meetings
Connect eM Client with your favorite videoconferencing tools ( [Zoom](https://www.emclient.com/em-with-zoom), [MS Teams](https://www.emclient.com/em-with-ms-teams), [Google Meet](https://www.emclient.com/em-with-google-meet), [Webex by Cisco](https://www.emclient.com/em-with-webex), [GoToMeeting](https://www.emclient.com/em-with-gotomeeting), [IceWarp Video Conferences](https://www.emclient.com/em-with-icewarp-video-conference), [Vivomeetings](https://www.emclient.com/em-with-vivomeetings), [Meetn](https://www.emclient.com/em-with-meetn)) and set new Online Meetings in your Calendar with one click.
## Meeting invitations and confirmations
Send out invitations and receive
confirmations from the events' participants.
## More useful features
**Reminders**
**Advanced Search and filtering**
**Internet calendars support**
**Weather forecast**
**Free / Busy view support**
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## Check how the basics work
[**Email**\\\\
\\\\
Master your emails once and for all.](https://www.emclient.com/features-email) [**Calendar and Tasks**\\\\
\\\\
Organize your work, don't miss a thing.](https://www.emclient.com/features-calendar) [**Contacts**\\\\
\\\\
Manage your network, know where to turn.](https://www.emclient.com/features-contacts) [**Notes**\\\\
\\\\
Keep your thoughts safe and accessible.](https://www.emclient.com/features-notes) [**Chat**\\\\
\\\\
Because sometimes email is not enough.](https://www.emclient.com/features-chat)
## Contact Management Features
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/features-contacts#)
# Contacts
Browse your contacts in various views and see the entire communication history for every contact.
Categorization, merging, or deduplication tool will help organize your contacts. Sync with Gmail, iCloud and other services.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## These could be your contacts:
- 1
- 2
- 3
- 4
## Communication history
Remind yourself of the conversation with a contact thanks to a full overview of communication history.
## Attachment history
Every single file sent by or to a selected contact is visible in the attachment history, easy to find.
## Exhaustive number of data fields
Keep detailed contact records thanks to numerous available data fields.
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## Check how the basics work
[**Email**\\\\
\\\\
Master your emails once and for all.](https://www.emclient.com/features-email) [**Calendar and Tasks**\\\\
\\\\
Organize your work, don't miss a thing.](https://www.emclient.com/features-calendar) [**Contacts**\\\\
\\\\
Manage your network, know where to turn.](https://www.emclient.com/features-contacts) [**Notes**\\\\
\\\\
Keep your thoughts safe and accessible.](https://www.emclient.com/features-notes) [**Chat**\\\\
\\\\
Because sometimes email is not enough.](https://www.emclient.com/features-chat)
## eM Client Chat Features
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/features-chat#)
# Chat
Chat with your colleagues or friends right within eM Client, with no need to switch apps.
Enjoy its many advantages, such as having both email and chat communication with your contacts in a single view.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## This could be your chat:
- 1
- 2
- 3
## All common chat services
Stay in touch with your contacts via Jabber or any other XMPP based service or connect your MS Teams, Slack, Rocket.Chat or IceWarp TeamChat accounts to communicate with your colleagues.
## Group chat and Multichat
Chat with more than one person using group chat and channels for MS Teams, Slack, Rocket.Chat or IceWarp TeamChat accounts.
## File transfer support
You don't need to interrupt your chat flow to send files since you can do it directly in the Chat window.
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## Check how the basics work
[**Email**\\\\
\\\\
Master your emails once and for all.](https://www.emclient.com/features-email) [**Calendar and Tasks**\\\\
\\\\
Organize your work, don't miss a thing.](https://www.emclient.com/features-calendar) [**Contacts**\\\\
\\\\
Manage your network, know where to turn.](https://www.emclient.com/features-contacts) [**Notes**\\\\
\\\\
Keep your thoughts safe and accessible.](https://www.emclient.com/features-notes) [**Chat**\\\\
\\\\
Because sometimes email is not enough.](https://www.emclient.com/features-chat)
## eM Client & Kerio
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-kerio#)
# eM Client with Kerio
eM Client is a desktop email client with full Kerio synchronization.
## Features
Kerio Connect is email and collaboration server designed for small to medium organizations. eM Client connects to Kerio and serves as a full-featured desktop counterpart for the platform.
Automatic configuration of all services
Work with your emails (including Public folders)
Synchronize your calendars (including Free/Busy view)
Manage and synchronize your tasks
Manage and synchronize your contacts (including Public folders)
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with Kerio step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/Kerio/emc_img_Kerio_01.png \"\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/Kerio/emc_img_Kerio_02.png \"\")
**Click the \"+ Add account\" button**. The account wizard window will appear. Now simply enter your Kerio email address and confirm. Enter your password and **click Continue**.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/Kerio/emc_img_Kerio_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/Kerio/emc_img_Kerio_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/Kerio/emc_img_Kerio_05.png \"\")
**Congratulations**! **Click Finish** and **you're all set** to start using eM Client connected to your Kerio account.
**Note: If your Kerio server or provider doesn’t have EWS enabled, you can sync your emails, contacts, and calendars using alternative syncing protocols**.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client for Mac
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/download-mac#)
# Download eM Client 10 for Mac
Get started with the best **free** desktop email client for Mac.
After our 30-day free trial, you may decide to use eM Client Free license or upgrade to a paid version at any time.
[Download for Mac](https://www.emclient.com/dist/latest/setup.pkg)
You can also download [**eM Client 9**](https://www.emclient.com/dist/v9.2.2280_Mac/setup.pkg) or
check the [**release history**](https://www.emclient.com/release-history) for older versions.
## eM Client with MDaemon
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-mdaemon#)
# eM Client with MDaemon
eM Client is a desktop email client with full MDaemon server synchronization.
## Features
eM Client allows easy configuration and full synchronization
with MDaemon. eM Client can replace MS Outlook,
giving companies the ability to fully utilize MDaemon's functionality.
Automatic configuration of all services
Work with your emails (including Shared folders)
Synchronize your calendars (including Shared calendars and Free/Busy view)
Chat with your colleagues
Public folders
Manage and synchronize your contacts (including Shared folders and GAL/OAB)
## Settings
Learn how to setup eM Client with MDaemon step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/MDaemon/emc_img_MDaemon_01.png \"\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/MDaemon/emc_img_MDaemon_02.png \"\")
**Click the \"+ Add account\" button** to open the **New Account window**. The account wizard window will appear. Now simply enter your MDaemon email address and confirm.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/MDaemon/emc_img_MDaemon_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/MDaemon/emc_img_MDaemon_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/MDaemon/emc_img_MDaemon_05.png \"\")
Now you can **choose your account avatar** and what services you want to use in eM Client and **click 'Finish'** to start using eM Client with your MDaemon account.
Need help or have any questions? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client Comparison
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/how-we-compare-mac#)
# Compare eM Client to other products
What makes eM Client so exceptional
- [Windows](https://www.emclient.com/how-we-compare)
- [MacOS](https://www.emclient.com/how-we-compare-mac#)
- [Android](https://www.emclient.com/how-we-compare-android)
- [iOS](https://www.emclient.com/how-we-compare-ios)
| |  |  |  |  |
| --- | --- | --- | --- | --- |
| **Highlights** |
| Calendar and Tasks |  |  |  |  |
| Message Encryption |  | | | |
| Full Exchange support |  |  |  |  |
| Full Gmail Sync |  |  |  |  |
| Snooze incoming emails |  |  | |  |
| Watch for Replies |  |  | | |
| Notes support (local and server side) |  | | |  |
| Chat |  | | | |
| All Attachments View |  | | | |
| Online Meetings (Zoom, MS Teams, Google Meet, Webex, IceWarp, GoToMeeting, Meetn) |  | |  |  |
| Touch and Gestures support |  |  | | |
| Generative AI |  |  | |  |
| Quick Actions (macros) |  | | | |
| Profiles |  | | |  |
| Account groups |  | | | |
[**Scroll to see detailed comparison**](https://www.emclient.com/how-we-compare-mac#emcDetailedComparison)
| | | | | |
| --- | --- | --- | --- | --- |
| **General** | | | | |
| Multiple instances running simultaneously |  | | |  |
| Inbox Categories |  |  | |  |
| Chat collaboration services |  | | | |
| Recent badges |  | | | |
| Mentions |  | | |  |
| Touch support |  |  | | |
| Swipe Gestures in the message list |  |  |  |  |
| Hi-res Display support |  | |  |  |
| Built-in Themes (inc. Dark Theme) |  |  | |  |
| Visual theme editor |  | | | |
| Custom Themes support |  | | | |
| Account Avatars |  | | | |
| Password Protection |  | | |  |
| Customizable Shortcuts |  |  |  | |
| Customizable Toolbars |  | |  |  |
| Customizable Notifications |  |  |  |  |
| Agenda View |  | |  |  |
| Sidebar Calendar |  | | |  |
| Customizable Widgets |  | | | |
| Backup |  |  | |  |
| Full offline access |  |  |  |  |
| Deduplicator tool |  | | | |
| Searchable settings |  | | |  |
| Complete online documentation |  |  |  |  |
| Notes support (local and server side) |  | | |  |
| Quick Filters |  | |  |  |
| Signature Library |  | | |  |
| QuickText Library |  | | | |
| **Mail Protocols** |
| IMAP |  |  |  |  |
| POP3 |  | |  |  |
| Exchange (EWS) |  |  |  |  |
| AirSync |  | | | |
| **Mail Features** |
| Conversations |  |  |  |  |
| Communication History |  | | | |
| Attachment History |  | | | |
| All Attachments View |  | | | |
| Full text search in attachments such as Word, Excel, PDF |  | |  |  |
| Advanced Search |  | |  |  |
| IMAP and Exchange/Office365 server search |  | | |  |
| Secure Communication (SSL/TLS) |  |  |  |  |
| S/MIME Support |  |  |  |  |
| PGP support |  | |  |  |
| Email rules |  |  |  |  |
| Server rules for Exchange/Office365 and IceWarp |  | | |  |
| Read Receipt |  | | |  |
| Delivery Receipt |  | | |  |
| Watch for Replies |  |  | | |
| Spell Check |  |  |  |  |
| Mass Mail |  | |  |  |
| Delayed Send |  |  | |  |
| Snooze incoming emails |  |  | |  |
| Auto BCC |  |  |  |  |
| Translation of Incoming Messages |  | |  |  |
| Translation of Outgoing Messages |  | |  |  |
| Templates |  |  |  |  |
| Signatures |  |  |  |  |
| Quick Text |  |  |  | |
| Tags |  | |  |  |
| Phishing Protection |  | |  |  |
| Password |  | | |  |
| Favorite Folders |  |  |  |  |
| Smart Folders (Global) |  |  |  |  |
| Saved Search Folders |  |  |  |  |
| Smart Paste |  |  |  |  |
| Emojis |  |  |  |  |
| Stickers |  | | |  |
| Gif support |  | | |  |
| One-click archive function |  |  |  |  |
| Automatic Archiving |  | |  |  |
| Automatic Replies (Out of Office) |  | |  |  |
| Cloud storage support for attachments (Dropbox, OneDrive, Google Drive) |  | | |  |
| Thread view |  |  |  |  |
| Avatars |  |  | |  |
| Message preview |  |  |  |  |
| Tracking pixel detection |  | | | |
| Resend |  |  |  |  |
| Limited time sync |  | | | |
| Support for 3rd party PGP keys lookup services |  | | | |
| Notes for email |  | | | |
| Undo Send |  |  |  |  |
| **Import** |
| MS Outlook |  | | |  |
| MS Outlook Express |  | | | |
| Windows Mail (Vista) |  | | | |
| Windows Live Mail |  | | | |
| Thunderbird |  | | |  |
| Incredimail |  |  |  | |
| The Bat! |  | | | |
| EML Files |  | |  |  |
| MBOX |  | |  | |
| iCalendar |  | |  |  |
| Contacts as Vcard |  | |  |  |
| Postbox |  | |  | |
| **Calendar Protocols** |
| CalDAV |  | |  | |
| MS Exchange (EWS) |  |  |  |  |
| iCloud |  |  |  | |
| Google Calendar |  |  |  |  |
| iCalendar (Including Facebook Calendar) |  | | |  |
| Office 365 |  | |  |  |
| **Calendar Features** |
| Day/Week/Month View |  |  |  |  |
| Multicalendar View |  | |  |  |
| Custom Views |  |  |  |  |
| Tags |  | | |  |
| Scheduling (IMIP) |  |  |  |  |
| Free/Busy View |  | |  |  |
| Weather Forecast |  |  | |  |
| Reminders |  |  |  |  |
| Advanced Recurrent Events |  | | |  |
| Different backgrounds for Free/Busy/Tentative/Out of office |  | | |  |
| **Task Protocols** |
| CalDAV |  | |  | |
| MS Exchange (EWS) |  | |  |  |
| Google Tasks |  | |  | |
| Office 365 |  | |  |  |
| **Task Features** |
| Tags |  | | |  |
| Advanced Recurrent Tasks |  | | |  |
| View Tasks Directly in Calendar |  | | |  |
| **Contacts Protocols** |
| CardDAV |  | |  | |
| MS Exchange (EWS) |  | |  |  |
| Google Contacts |  | |  |  |
| iCloud |  | |  |  |
| Office 365 |  | |  |  |
| **Contacts Features** |
| Various contact views |  | |  |  |
| Custom view |  | | |  |
| An exhaustive number of data fields |  | |  |  |
| Tags |  | | |  |
| Easy contact merging |  | |  | |
| Automatic acquiring of contacts' avatars |  | |  |  |
| **Chat Features** |
| Full Jabber (XMPP) protocol support |  | | | |
| File transfer support |  | | |  |
| \"Is writing\" feature |  | | |  |
| **Business Features** |
| Managing users' settings centrally |  |  | | |
| Central management of Signatures |  | | |  |
| Central management of Templates |  | | |  |
| Central management of Quick Texts |  | | |  |
| Advanced scheduling scenarios |  |  | | |
| Global address list support |  | |  |  |
| Access Control |  |  | |  |
| Shared Folders support |  |  | |  |
| Customer support with remote access |  | |  |  |
## eM Client Tutorials
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/tutorials#)
# Tutorials
Some essential tutorials and how-to videos that might provide you with
better understanding of eM Client and related solutions
- [All](https://www.emclient.com/tutorials#all)
- [General usage](https://www.emclient.com/tutorials#generalUsage)
- [Calendar and tasks](https://www.emclient.com/tutorials#calendars)
- [License Manager](https://www.emclient.com/tutorials#licenseManager)
- [Contacts](https://www.emclient.com/tutorials#contacts)
### General usage
Various insights into some useful features in eM Client
[](https://www.emclient.com/assets/video/localized/en/emc_vid_rules.mp4)
Rules in eM Client
[](https://www.emclient.com/assets/video/localized/en/emc_vid_replies_01.mp4)
Setting up Automatic replies / Out-of-Office functionality
[](https://www.emclient.com/assets/video/localized/en/emc_vid_backups_01.mp4)
Automatic / manual backups settings
[](https://www.emclient.com/assets/video/localized/en/emc_vid_archives_01.mp4)
Automatic archiving settings
[](https://www.emclient.com/assets/video/localized/en/emc_vid_smartfolders_01.mp4)
Introduction to Smart Folders
[](https://www.emclient.com/assets/video/localized/en/emc_vid_translations_01.mp4)
Translation of incoming emails
[](https://www.emclient.com/assets/video/localized/en/emc_vid_signatures_01.mp4)
Setting up signatures
[](https://www.emclient.com/assets/video/localized/en/emc_vid_toolbars_01.mp4)
Toolbars customization
[](https://www.emclient.com/assets/video/localized/en/emc_vid_search_01.mp4)
Search like a pro with eM Client Advanced Search
[](https://www.emclient.com/assets/video/localized/en/emc_vid_import_01.mp4)
Import your data from any major email account to eM Client
[](https://www.emclient.com/assets/video/localized/en/emc_vid_icloud_01.mp4)
Synchronize your iCloud account
with eM Client
[](https://www.emclient.com/assets/video/localized/en/emc_vid_applang_01.mp4)
How to change UI language
[](https://www.emclient.com/assets/video/localized/en/emc_vid_delayedsend_01.mp4)
Delayed send functionality
[](https://www.emclient.com/assets/video/localized/en/emc_vid_troubleshooting_01.mp4)
Troubleshooting in eM Client
[](https://www.emclient.com/assets/video/localized/en/emc_vid_conversations_01.mp4)
Conversation views in eM Client
[](https://www.emclient.com/assets/video/localized/en/Quick-Filters.mp4)
Quick Filters in eM Client
[](https://www.emclient.com/assets/video/localized/en/Mail-Tracking-Pixel-Detection.mp4)
Mail tracking pixel detection in eM Client
[](https://www.emclient.com/assets/video/localized/en/Threads.mp4)
Mail threads in eM Client
[](https://www.emclient.com/assets/video/localized/en/Undo-Send.mp4)
Undo send in eM Client
[](https://www.emclient.com/assets/video/localized/en/Quick-notes-for-emails.mp4)
Quick notes for emails in eM Client
[](https://www.emclient.com/assets/video/localized/en/Avatars.mp4)
Avatars in message list in eM Client
[](https://www.emclient.com/assets/video/localized/en/Resend.mp4)
Resend in eM Client
[](https://www.emclient.com/assets/video/localized/en/Toggle-Dark-Light-mode.mp4)
Toggle dark and light mode for messages
[](https://www.emclient.com/assets/video/localized/en/Inboxes.mp4)
Inboxes in eM Client
[](https://www.emclient.com/assets/video/localized/en/Limited-Time-Sync.mp4)
Limited time sync in eM Client
[](https://www.emclient.com/assets/video/localized/en/Synchronized-Tags-Labels-Categories.mp4)
Server-side tags and labels in eM Client
[](https://www.emclient.com/assets/video/localized/en/Server-Rules-Gmail.mp4)
Server-side rules on Gmail in eM Client
[](https://www.emclient.com/assets/video/localized/en/Synced-Signatures.mp4)
Synchronized signatures in eM Client
### Calendars
Calendars management in eM Client
[](https://www.emclient.com/assets/video/localized/en/emc_vid_calendars_01.mp4)
Calendars managing workflow
[](https://www.emclient.com/assets/video/localized/en/Tasks-Details-GTD.mp4)
Managing tasks in eM Client
### License Manager
Learn how to use eM Client License Manager
[](https://www.emclient.com/assets/video/localized/en/emc_vid_licensing_tutorial_01.mp4)
Setting up the Server Settings via
eM Client License Manager
## Partner Success Stories
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/success-stories#)
# Partner Success Stories
See how eM Client partners bring productivity and effective communication to their customers.
[Become a Partner](https://www.emclient.com/partner-program#BecomeAReseller)
- [Overview](https://www.emclient.com/partner-program)
- [Premium Partner Finder](https://www.emclient.com/premium-partner-finder)
- [Documents](https://www.emclient.com/marketing-materials-and-documents)
- [Success Stories](https://www.emclient.com/success-stories#)
- [FAQ](https://www.emclient.com/reseller-faq)
**Industry:** Value-added distribution
**Size:** Medium
**Location:** Poland
**Partner since:** 2016
**Revenue:** $66,000
Softnow is the value-added software distributor that operates in Poland. The company currently has more than 200 sub-resellers throughout the country and is one of the leading companies in VAR segment in Poland.
- #### Who or what ultimately led you to contact us?
We visited a lot of our clients and resellers and often they had problems with their email clients. So we tried to find the best solution for them and we found eM Client.
- #### Can you describe your typical customer to whom you sell eM Client licenses? What server technology do they use?
Our typical customer is a small business company but we also sell eM Client to the governmental organisations and to big companies. Most of our customers use either public mail servers or their own server solutions.
- #### How would you describe the purchasing process and your overall satisfaction level?
The purchasing process is very easy. eM Client has user-friendly License manager which is used for license management. After log in to the reseller panel you fill in end user details, choose the type of license and number of users and confirm. After that, the license key is delivered via email to the reseller. In my opinion it works perfectly.
- #### Which features of eM Client do you value the most?
We mostly appreciate eM Client's speed and its convenient and clear interface. From the features we would point out its Google services integration, the useful sidebar with contact history and the De-duplicator tool.
| | |
| --- | --- |
| Country: | **Poland** |
| Partner since: | **2013** |
| Revenue: | **$66,000** |
[Read more](https://www.emclient.com/success-stories#softnow)
**Industry:** Sales
**Size:** Medium
**Location:** Switzerland
**Partner since:** 2016
**revenue:** $4,300
Daniel Moret Info Service is a mid-size computer and multimedia service and sales company based in Switzerland.
- #### Who or what ultimately led you to contact us?
We found eM Client when a lot of our customers were dissatisfied with MS Outlook and its pricing. In multiple reviews, eM Client was evaluated as the best alternative to MS Outlook for both business and home use. We tested the program and once we could confirm the reviews' results, we started the cooperation with eM Client.
- #### Can you describe your typical customer to whom you sell eM Client licenses? What server technology do they use?
Our typical customer is a small business or a household with multiple devices. These customers mostly use public mail servers such as Gmail, Icloud, Outlook.com.
- #### How would you describe the purchasing process and your overall satisfaction level?
In the beginning, the purchasing process seemed a bit complicated but once we finished the first sale, we appreciated how simple it is. We're also very satisfied with the program pricing and with the high reseller margin.
- #### Which features of eM Client do you value the most?
Mostly the synchronisation with Gmail and iCloud and the quick search. Importing and generally the transfer from other mail clients runs very smoothly.
| | |
| --- | --- |
| Country: | **Switzerland** |
| Partner since: | **2016** |
| Revenue: | **$4,300** |
[Read more](https://www.emclient.com/success-stories#dmis)
**Industry:** Customer service
**Size:** Small
**Location:** Indiana, US
**Partner since:** 2016
**Revenue:** $3,100
Magnify247 is a small computer support & service located in Indiana, US.
- #### Who or what ultimately led you to contact us?
I needed a replacement for obsolete Windows Live Mail for my customers who found MS Outlook too expensive.
- #### Can you describe your typical customer to whom you sell eM Client licenses? What server technology do they use?
My customers are typically residents of the community and occasionally small businesses. They use public mail services such as Gmail and Yahoo.
- #### How would you describe the purchasing process and your overall satisfaction level?
The purchasing process together with the credit system is quite complex but once I learned the process it became easier and time-efficient.
- #### Which features of eM Client do you value the most?
All the deep settings that allow me to configure the program thoroughly. Also the import/export features are excellent.
| | |
| --- | --- |
| Country: | **Indiana, US** |
| Partner since: | **2016** |
| Revenue: | **$3,100** |
[Read more](https://www.emclient.com/success-stories#magnify)
**Industry:** Superyacht software integrator
**Size:** Medium
**Location:** The Netherlands
**Partner since:** 2018
**Revenue:** $2,000
YachtCloud is a Software company specialising in the yachting industry. Creating custom, unique and extraordinary applications, amongst that a very specific email solution with an active-active database topology for a shore- and vessel-based server.
- #### Who or what ultimately led you to contact us?
We registered upon a recommendation from one of mail server providers.
- #### Can you describe your typical customer to whom you sell eM Client licenses? What server technology do they use?
Our customers use our proprietary active-active email solution called TrueSync.
- #### How would you describe the purchasing process and your overall satisfaction level?
Purchasing progress is pretty simple and the product has several interesting features. However, we cooperate with the eM Client team on developing new features which are specific for our customers.
- #### Which features of eM Client do you value the most?
eM Client’s search speed is the best among its competitors. Also, the Smart Folders and Favourite folders are valued by our customers.
| | |
| --- | --- |
| Country: | **The Netherlands** |
| Partner since: | **2018** |
| Revenue: | **$2,000** |
[Read more](https://www.emclient.com/success-stories#syssoft)
**Industry:** IT Services
**Size:** Medium
**Location:** Germany
**Partner since:** 2025
**Revenue:** $2,000
Meyer EDV is an experienced IT service provider from Northern Germany that supports small and medium-sized businesses. With our focus on fast, personal service and high reliability, we ensure smooth IT operations. Especially when it comes to mail hosting and mail servers, we consistently rely on innovative solutions – that’s how we discovered eM Client.
- #### Who or what ultimately led you to contact us?
On the server side, we already use the MailCow mail server software for our customers. Occasionally, there were problems with calendar synchronization when using a competing mail client. By switching to eM Client, we were able to resolve these issues and at the same time provide our customers with significant added value in terms of user-friendliness, functionality, and reliability.
- #### Can you describe your typical customer to whom you sell eM Client licenses? What server technology do they use?
Our customers are small and medium-sized enterprises in the areas around Hamburg, Hanover, Magdeburg, and Berlin. We operate their mail servers partly on-site (in-house) and partly as a hosting service in a data center.
- #### How would you describe the purchasing process and your overall satisfaction level?
Licensing is straightforward, and user management in eM Client is very clear. We especially appreciate the quick support whenever questions arise.
- #### Which features of eM Client do you value the most?
Particularly helpful are the fast search function, the intuitive interface, and the ability to easily resend emails that have already been sent. We are also impressed by the reliable calendar and contact synchronization.
- #### Do you also offer eM Client for customers outside your core area?
Yes, we host MailCow servers in combination with eM Client for companies whose networks we do not directly manage. Our customers value the resulting stability, the responsive service, and the affordable monthly flat rate.
| | |
| --- | --- |
| Country: | **Germany** |
| Partner since: | **2025** |
| Revenue: | **$2,000** |
[Read more](https://www.emclient.com/success-stories#syssoft)
## Enterprise Email Solution
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/for-companies#)
# Email client for any team or enterprise
eM Client is a powerful enterprise email business solution
and productivity tool for [**companies of all sizes**](https://www.emclient.com/case-studies).
[Download for free](https://www.emclient.com/dist/latest/setup.msi)
Available for:
[Windows,](https://www.emclient.com/download) [macOS,](https://www.emclient.com/download-mac) [iOS](https://apps.apple.com/app/em-client/id1561166404) and [Android](https://play.google.com/store/apps/details?id=com.emclient.mailclient)
## All-compatible productivity tool
eM Client's compatibility is unmatched.
Connect to any email service – it will work.
Even outlook business email.
- [**eM Client with Google Workspace**](https://www.emclient.com/em-client-with-google-workspace)
- [**eM Client with Office 365**](https://www.emclient.com/em-with-microsoft-office-365)
- [**eM Client with Outlook**](https://www.emclient.com/em-with-outlook)
- [**eM Client with Exchange**](https://www.emclient.com/em-with-microsoft-exchange)
- [**And many more**](https://www.emclient.com/compatibility)
## Explore outstanding mix of features
eM Client is a solution for professionals with
features far beyond enterprise email.
- [**Email**](https://www.emclient.com/features-email)
- [**Calendar and Tasks**](https://www.emclient.com/features-calendar)
- [**Contacts**](https://www.emclient.com/features-contacts)
- [**Notes**](https://www.emclient.com/features-notes)
- [**Chat**](https://www.emclient.com/features-chat)
## Company-wide email encryption
Easily secure email communication in your company and elsewhere.
Share your public keys via eM Keybook, a unique public key directory, so everybody can send encrypted messages to you.
This will generally simplify encrypted communication for all.
eM Client can also force all employees to send only encrypted messages.
[**Learn more about email encryption**](https://www.emclient.com/email-encryption)
## More useful features
**Branding support**
Set company-wide themes, branded signatures or templates.
**AI features**
Generate messages and replies or use AI to change tone or adjust your text.
**Vacation responder**
Set up automatic replies for when you are out-of-office.
**SMAPI support**
Connect eM Client to your CRM and other company systems.
**Integrated archiving and backup tool**
Have your data automatically backed up even while the app is running.
**Integrated Multichat**
Chat easily with multiple people or use channels to communicate with your team.
**Search within attached documents**
Full text search in attached documents such as Word, Excel, PDF etc.
**Advanced scheduling**
Plan events and online meetings easily and accept, respond or reschedule with invites.
**Global Address List**
eM Client supports synchronization of GAL and Offline Address Books.
**Sharing & Delegation**
Share calendars, folders or delegate accounts directly.
**Public Folders**
Subscribe and create Public folders.
**Quick Actions**
Set up easy shortcuts to automate commonly used actions.
[**See more features**](https://www.emclient.com/how-we-compare)
## Easy deployment and migration
**Cloud-based settings**
Thanks to the MSI package support, automatic setup with pre-defined scripts and server settings will be deployed from the cloud.
No more individual installations.
**Intuitive UI**
The user interface is familiar, simple and intuitive for both admins and end users. There's no need of specific training for employees.
**Import from any app**
Data import from other solutions is easy, straightforward and mostly automated.
This includes Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird, Incredimail, etc.
[**Learn more about eM Client's deployment**](https://www.emclient.com/faq-for-admins)
## VIP Support
Our support department will help you
with deployment, technical issues
and everything else.
This includes comprehensive customer support
with remote access as well.
## Need more assistance?
Get in touch with our sales team to receive a customized cost calculation.
We can also provide assistance during your deployment and migration process.
[Let's talk](mailto:sales@emclient.com)
## Trusted by over 100,000 businesses and 2,500,000 users.
[](https://www.rbinternational.com/en/homepage.html)
[](http://www.dpd.ie/)
[](http://www.toyota.co.uk/)
[](http://www.avis.com/)
[](http://www.mcdonaldsarabia.com/)
[](http://www.bca.co.id/)
[](http://www.abeo.com/)
[](http://bgwgroup.com.au/)
[](http://www.anadolubank.com.tr/)
[](http://vacations.aircanada.com/)
[](http://www.fag-bremen.de/)
## eM Client Pricing
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/pricing#)
# Choose your eM Client license
We offer a 30‑day free trial and 30‑day [**money‑back guarantee**](https://www.emclient.com/money-back-guarantee)!
SubscriptionOne-time payment
Free
Registration required
**$0**
Free license is limited for personal, non‑commercial use. [More info](https://www.emclient.com/licensing)
[Free license](https://www.emclient.com/free-license)
Personal
1-year subscription
**$39.95**
For single user with up to
**3 devices**
AI Add-on Included
[Buy](https://www.emclient.com/pricing#)
Business
1-year subscription
**$208.95**
Per device: $20.90
You save: $290.55
AI Add-on Included
[Buy](https://www.emclient.com/pricing#)
Free
Registration required
**$0**
Free license is limited for personal, non‑commercial use. [More info](https://www.emclient.com/licensing)
[Free license](https://www.emclient.com/free-license)
Personal
One-time payment
**$59.95**
For single user with up to
**3 devices**
Lifetime Upgrades
Lifetime Upgrades
Lifetime Upgrades make your license valid for all future versions of eM Client.
[More info](https://www.emclient.com/licensing)
[Buy](https://www.emclient.com/pricing#)
Business
One-time payment
**$339.95**
Per device: $34.00
You save: $459.55
Lifetime Upgrades
Lifetime Upgrades
Lifetime Upgrades make your license valid for all future versions of eM Client.
[More info](https://www.emclient.com/licensing)
[Buy](https://www.emclient.com/pricing#)
Android and iOS versions of eM Client do not need a license and are free to use.
| Features | Free | Personal | Business |
| --- | --- | --- | --- |
| Support | User forum | VIP Support | VIP Support |
| Allowed email accounts | 2 | Unlimited | Unlimited |
| Commercial use
emclient.com 1
For a complete list of restrictions contact our support department at [info@emclient.com](mailto:info@emclient.com).
- **How does Autodiscover work?**
When eM Client uses its **Automatic setup** for email accounts, it uses your mail server's Autodiscover settings to get the correct settings for all available services for your email account.
But it also checks some other details before, and even after if no autodiscover file is found.
The order in which eM Client check for these settings is as follows:
**1\\. Registry check** \\- first eM Client checks your system registry to see if you have any overrides set for your account - if so, these settings are used.
**2.** **Service Connection Points (SCPs) or Active Directory** for on-premise - some services publish information about their existence by creating SCPs, which client application can use for connection.
**3.** **SRV records in Domain Name System (DNS) -** these identify computers hosting specific services and their ports, which are then used for the account setup.
**4.** **Office 365** \\- check if the domain and email are stored on a paid Microsoft 365 server, then use Office 365 setup (Exchange).
**5.** Guess **autodiscover address based on the domain name** ( _https://your-domain/autodiscover/autodiscover.xml, https://autodiscover.your-domain/...,_ ...)
**6.** Guess **IMAP/POP and SMTP settings** \\- try standard/common host names and port number until the mail server responds.
If all of these fail the program will ask you to use **manual setup** instead under **Mail > Other**.
- **Which XMPP specifications are supported?**
We support
_XEP-0004_
_XEP-0030_
_XEP-0047_
_XEP-0054_
_XEP-0065_
_XEP-0066_
_XEP-0077_
_XEP-0085_
_XEP-0092_
_XEP-0231_
_XEP-0280_
_XEP-0313_
_XEP-0363_
and a proprietary _XEP_ between eM Client and IceWarp services for file sharing
## Unauthorized License Alert
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/unauthorized#)
# Unauthorized license detected
Our systems detected that you might be using an **unauthorized eM Client license**,
or you may be in violation of eM Client's [**Terms of Use**](https://www.emclient.com/docs/em-client-terms-of-use.pdf).
Please contact our sales department at [**sales@emclient.com**](mailto:sales@emclient.com) to authorize your license.
**If you are using an unauthorized eM Client license and do not cease to using it,**
**we will be forced to take legal action**
**against you.**
**eM Client Team**
If you are using a valid license and believe this window is showing by mistake,
please try [these troubleshooting steps](https://support.emclient.com/index.php?/Knowledgebase/Article/View/250/0/unauthorized-license-detected-warning-while-using-valid-license) or contact our sales team.
## eM Client and ownCloud
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-client-with-owncloud#)
# Boost your productivity with eM Client and ownCloud
eM Client is a desktop email client with full [**ownCloud**](https://owncloud.com/) cloud storage support.
[Pricing options](https://www.emclient.com/pricing)
## What is eM Client?
eM Client integrates email, calendars, tasks, contacts, notes, and chat in a clean and simple desktop app.
eM Client is the only email app on the market with instant message translation and handy features such as Snooze, Watch for Replies, All Attachments view, or easy to use tools for enforcing a company-wide email encryption policy (PGP and S/MIME).
Unmatched compatibility
Superfast search (also within attached documents)
Automatic back-up tool
Templates, Signatures and QuickTexts
Unseen customizability
Message encryption
## No more local attachments
- Use your ownCloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to ownCloud
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If the ownCloud app is already installed, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your ownCloud storage to eM Client.
- If the app is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add ownCloud.
- Upon attaching files from the ownCloud storage for the very first time, you will be prompted to enter your ownCloud credentials.
## Settings
Learn how to link files from ownCloud to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/settings/win/owncloud/emc_img_owncloud_1.png \"\")
To attach a file from your [**ownCloud**](https://owncloud.com/) storage as a link, first click the Attachment button the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/settings/win/owncloud/emc_img_owncloud_2.png \"\")
Go to the ownCloud folder set on your device and choose a file you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/settings/win/owncloud/emc_img_owncloud_3.png \"\")
A dialogue box opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/settings/win/owncloud/emc_img_owncloud_4.png \"\")
The credentials of your ownCloud account are required to proceed the first time. The password can be saved and remembered.
5. [](https://www.emclient.com/assets/img/localized/en/settings/win/owncloud/emc_img_owncloud_5.png \"\")
A file saved on your ownCloud cloud storage is successfully added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
## eM Client Themes Gallery
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/themes#)
# Themes gallery created by our users
Download a theme you like, go to **Menu > Settings > Appearance > Themes > Import** and select the theme to import from your local drive.
After importing the theme, just click the **Apply** button.
Search
- Most downloaded
- Newest
- Top rated
- 
#### Volcano theme
_by:_ Manu Ln
19\\. Mar. 2025
2498 Downloads
- 
#### Outlookish
_by:_ Pete
19\\. Mar. 2025
3049 Downloads
- 
#### Modern - Orange
_by:_ ASD
19\\. Mar. 2025
1519 Downloads
- 
#### Khaki-Yellow 2
_by:_ Hans-Peter Herkenrath
19\\. Mar. 2025
1286 Downloads
- 
#### Default but Blue
_by:_ Lamecode
19\\. Mar. 2025
1461 Downloads
- 
#### Teal and so
_by:_ Diego Gobbo
06\\. Mar. 2025
1828 Downloads
- 
#### It looks like new Office - only better
_by:_ NiN
06\\. Mar. 2025
2306 Downloads
- 
#### Blue Modern
_by:_ G.Raptis
06\\. Mar. 2025
2052 Downloads
- 
#### Homage at Charamel
_by:_ Thomas
06\\. Mar. 2025
1386 Downloads
- 
#### Nord
_by:_ Rell
23\\. May. 2023
9023 Downloads
- 
#### Dark Petrol
_by:_ Andreas Hernitscheck
23\\. May. 2023
6268 Downloads
- 
#### Spark
_by:_ Carsten Arntz
23\\. Feb. 2023
9583 Downloads
- 
#### Classic Grey and Blue 2023
_by:_ NiN
03\\. Jan. 2023
10472 Downloads
- 
#### 2023 Teal Orange
_by:_ Bertin Selendo
07\\. Dec. 2022
9151 Downloads
- 
#### Microsoft Office Dark V2
_by:_ David Cleveland
02\\. Aug. 2022
12988 Downloads
- 
#### Calm Green-Blue
_by:_ Robin Webb
02\\. Aug. 2022
9899 Downloads
- 
#### Classic in Blue and Grey 3
_by:_ nin
02\\. Aug. 2022
10339 Downloads
- 
#### MacOS
_by:_ André Paetzold
02\\. Aug. 2022
13373 Downloads
- 
#### Grey-Lime
_by:_ Brad Hunt
02\\. Aug. 2022
8374 Downloads
- 
#### More Shades of Modern (orange attachments)
_by:_ Siky
09\\. Jun. 2022
8864 Downloads
- 
#### More Shades of Modern (grey attachments)
_by:_ Siky
09\\. Jun. 2022
8234 Downloads
- 
#### All Black and Blue
_by:_ NiN
19\\. May. 2022
9650 Downloads
- 
#### BIT V2
_by:_ BIT
12\\. Jan. 2022
11811 Downloads
- 
#### Green Emerald
_by:_ Václav Prokop
12\\. Jan. 2022
10307 Downloads
- 
#### Ocean Dark Material
_by:_ vrtx64
24\\. Nov. 2021
11622 Downloads
- 
#### Dark Mode meets Orange
_by:_ NiN
24\\. Nov. 2021
9788 Downloads
- 
#### Microsoft Office Dark
_by:_ David Cleveland
24\\. Nov. 2021
13767 Downloads
- 
#### Modern with Wide Scrollbars
_by:_ Orenji
24\\. Nov. 2021
9576 Downloads
- 
#### Khaki-Yellow
_by:_ Hans-Peter Herkenrath
03\\. Aug. 2021
10897 Downloads
- 
#### Steel blue
_by:_ pops
03\\. Aug. 2021
13779 Downloads
- 
#### Bluegray
_by:_ Brad
03\\. Aug. 2021
13846 Downloads
- 
#### Formentera Blue
_by:_ Luis Encuentra
03\\. Aug. 2021
11030 Downloads
- 
#### One Dark
_by:_ paterick-lmi
03\\. Aug. 2021
11992 Downloads
- 
#### Blue On Blue
_by:_ Robin Campbell
03\\. Aug. 2021
8359 Downloads
- 
#### Windows Dark mode based on Eyefriendly Messagecenter
_by:_ Marek Vit
04\\. May. 2021
13320 Downloads
- 
#### RealWhiteOrange
_by:_ Tim Bittner
04\\. May. 2021
10327 Downloads
- 
#### MY Blue Theme
_by:_ Marty
04\\. May. 2021
10283 Downloads
- 
#### Aluminum Matrix
_by:_ Nnamdi J.
04\\. May. 2021
11972 Downloads
- 
#### °CITRON°
_by:_ nBz
04\\. May. 2021
8503 Downloads
- 
#### DarkBlueDesign
_by:_ nin
04\\. May. 2021
12669 Downloads
- 
#### Sakura Blossom
_by:_ eM Client
16\\. Apr. 2021
9215 Downloads
- 
#### Dark Orange Messagecenter
_by:_ nin
08\\. Mar. 2021
10294 Downloads
- 
#### Eyefrindly Messagecenter
_by:_ nin
08\\. Mar. 2021
11549 Downloads
- 
#### Thema blue-gray
_by:_ user
16\\. Feb. 2021
12923 Downloads
- 
#### New Dark Messageworld V1.2.6
_by:_ nin
16\\. Feb. 2021
12843 Downloads
- 
#### liv-in-yellow
_by:_ Liv-in-sky
29\\. Jan. 2021
9394 Downloads
- 
#### Orange Dark Theme
_by:_ Chris Graf
28\\. Jan. 2021
11565 Downloads
- 
#### Compucall Solutions Dark
_by:_ the\\_skybat™
26\\. Jan. 2021
18140 Downloads
- 
#### Productive Blue-Gray
_by:_ Marc Fdx
13\\. Jan. 2021
16126 Downloads
- 
#### Less Dark
_by:_ eisbaer
13\\. Jan. 2021
14376 Downloads
- 
#### Dark Fire
_by:_ Ahmad Jamal
13\\. Jan. 2021
11179 Downloads
- 
#### Classic Fading Blue with red lines
_by:_ Richard Mourino
09\\. Jan. 2021
12752 Downloads
- 
#### Brodie Lee Dark Order
_by:_ Brodie Lee
04\\. Jan. 2021
8862 Downloads
- 
#### Christmas Theme
_by:_ eM Client
22\\. Dec. 2020
10903 Downloads
## Unleash your creativity Design your own eM Client
Build your customized eM Client theme from scratch
with our unique visual Theme editor.
[Learn how](https://emclient.com/blog/design-your-own-em-client-421)
Want to share your take on eM Client user interface? Send your theme to [**themes@emclient.com**](mailto:themes@emclient.com).
## Premium Partner Finder
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/premium-partner-finder#)
# Premium Partner Finder
eM Client Premium Partners have the expertise to maintain the high levels of satisfaction, solution quality, and service delivery that eM Client customers expect.
[Become a Partner](https://www.emclient.com/partner-program#BecomeAReseller)
- [Overview](https://www.emclient.com/partner-program)
- [Premium Partner Finder](https://www.emclient.com/premium-partner-finder#)
- [Documents](https://www.emclient.com/marketing-materials-and-documents)
- [Success Stories](https://www.emclient.com/success-stories)
- [FAQ](https://www.emclient.com/reseller-faq)
### Softnow
Level: Gold
* * *
Ul. Kiełpińska 3/96,
01-707 Warszawa
[**https://softnow.pl/**](https://softnow.pl/)
[**kontakt@softnow.pl**](mailto:kontakt@softnow.pl)
### leitzcloud by vBoxx
Level: Gold
* * *
Friedrich-Ebert-Anlage 36,
60325 Frankfurt am Main
[**https://leitz-cloud.com/**](https://leitz-cloud.com/)
[**kontakt@leitz-cloud.com**](mailto:kontakt@leitz-cloud.com)
### MEYER EDV GmbH
Level: Gold
* * *
Gerberhof 3,
31535 Neustadt am Rübenberge
[**https://www.meyer-edv.com**](https://www.meyer-edv.com/)
[**info@meyer-edv.com**](mailto:info@meyer-edv.com)
+49-5032-9279898
### easyKom GmbH & Co. KG
Level: Gold
* * *
Am Busbahnhof 1,
24784 Westerrönfeld
[**https://www.easykom.de**](https://www.easykom.de/)
[**vertrieb@easykom.de**](mailto:vertrieb@easykom.de)
04331-2017470
### LODESTAR JAPAN Co., Ltd.
Level: Gold
* * *
803 Domir Minami Aoyama,
6-7-5 Minami Aoyama,
Minato-ku, Tokyo 107-0062
[**https://emclient.jp/**](https://emclient.jp/)
### Shenzhen QiRuiTian Software Technology Co., Ltd.
Level: Gold
* * *
6 Floor, XuYuan Building, LongGang District,
Shenzhen, China
[**https://apsgo.com**](https://apsgo.com/store/product/emclient)
### 数码荔枝 (DIGITALYCHEE)
Level: Silver
* * *
Room 910, No.19 Dongwu North Road, Wuzhong District,
Suzhou, China
[**https://store.lizhi.io/**](https://store.lizhi.io/) [**https://digitalychee.taobao.com/**](https://digitalychee.taobao.com/)
### MultiWire s.r.l.
Level: Gold
* * *
Via Antonio Stoppani, 15
12100 Cuneo, Italy
[**https://multiwire.net/**](https://multiwire.net/)
[**marketing@multiwire.it**](mailto:marketing@multiwire.it)
### ALLESKLAR SRL
Level: Silver
* * *
Via Madonna, 11
20037 - Paderno Dugnano, Italy
[**https://allesklar.it**](https://allesklar.it/)
[**Amministrazione@allesklar.it**](mailto:Amministrazione@allesklar.it)
### GT Innovation, Inc.
Level: Silver
* * *
3488 Woodwind Dr.
Memphis, TN 38128, USA
[**https://www.gtinnovation.com**](https://www.gtinnovation.com/)
[**salesinfo@gtinnovation.com**](mailto:salesinfo@gtinnovation.com)
### Enterprise Guardian Inc.
Level: Gold
* * *
3070 Bristol St Ste 320
Costa Mesa, CA 92626, USA
[**https://www.enguard.com**](https://www.enguard.com/)
[**sales@enguard.com**](mailto:sales@enguard.com)
[+](https://www.emclient.com/premium-partner-finder# \"Zoom in\") [−](https://www.emclient.com/premium-partner-finder# \"Zoom out\")
[Leaflet](https://leafletjs.com/ \"A JavaScript library for interactive maps\") \\| © [OpenStreetMap](https://www.openstreetmap.org/copyright)
## eM Client & Nextcloud
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-client-with-nextcloud#)
# Boost your productivity with eM Client and Nextcloud
eM Client is a desktop email client with full Nextcloud cloud storage support.
[Pricing options](https://www.emclient.com/pricing)
## What is eM Client?
eM Client integrates email, calendars, tasks, contacts, notes, and chat in a clean and simple desktop app.
eM Client is the only email app on the market with instant message translation and handy features such as Snooze, Watch for Replies, All Attachments view, or easy to use tools for enforcing a company-wide email encryption policy (PGP and S/MIME).
Unmatched compatibility
Superfast search (also within attached documents)
Automatic back-up tool
Templates, Signatures and QuickTexts
Unseen customizability
Message encryption
## No more local attachments
- Use your Nextcloud cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to Nextcloud
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If NextCloud is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your Nextcloud storage to eM Client.
- If Nextcloud is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add Nextcloud.
- Upon attaching files from Nextcloud for the very first time, you will be prompted to enter your Nextcloud credentials.
## Settings
Learn how to link files from Nextcloud to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/settings/win/nextcloud/emc_img_nextcloud_1.png \"\")
To attach a file from your Nextcloud storage as a link, first click the Attachment button the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/settings/win/nextcloud/emc_img_nextcloud_2.png \"\")
Go to the Nextcloud folder set on your device and choose a file you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/settings/win/nextcloud/emc_img_nextcloud_3.png \"\")
A dialogue box opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/settings/win/nextcloud/emc_img_nextcloud_4.png \"\")
The credentials of your [**Nextcloud**](https://nextcloud.com/) account are required to proceed the first time. The password can be saved and remembered.
5. [](https://www.emclient.com/assets/img/localized/en/settings/win/nextcloud/emc_img_nextcloud_5.png \"\")
A file saved on your Nextcloud cloud storage is successfully added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
## eM Client and Dropbox
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-client-with-dropbox#)
# Boost your productivity with eM Client and Dropbox
eM Client is a desktop email client with full Dropbox cloud storage support.
[Pricing options](https://www.emclient.com/pricing)
## What is eM Client?
eM Client integrates email, calendars, tasks, contacts, notes, and chat in a clean and simple desktop app.
eM Client is the only email app on the market with instant message translation and handy features such as Snooze, Watch for Replies, All Attachments view, or easy to use tools for enforcing a company-wide email encryption policy (PGP and S/MIME).
Unmatched compatibility
Superfast search (also within attached documents)
Automatic back-up tool
Templates, Signatures and QuickTexts
Unseen customizability
Message encryption
## No more local attachments
- Use your Dropbox cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to Dropbox
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If Dropbox is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your Dropbox storage to eM Client.
- If Dropbox is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add Dropbox.
- Upon attaching files from Dropbox for the very first time, you will be prompted to enter your Dropbox credentials.
## Settings
Learn how to link files from Dropbox to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/settings/win/dropbox/emc_img_dropbox_1.png \"\")
To attach a file from your Dropbox storage as a link, first click the Attachment button the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/settings/win/dropbox/emc_img_dropbox_2.png \"\")
Go to the Dropbox folder set on your device and choose a file you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/settings/win/dropbox/emc_img_dropbox_3.png \"\")
A dialogue box opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/settings/win/dropbox/emc_img_dropbox_4.png \"\")
You will be prompted to allow eM Client to access the file folders in your [**Dropbox**](https://dropbox.com/) \\- the permission is required only the first time.
5. [](https://www.emclient.com/assets/img/localized/en/settings/win/dropbox/emc_img_dropbox_5.png \"\")
A file saved on your Dropbox cloud storage is successfully added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
## eM Client with OneDrive
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-client-with-onedrive#)
# Boost your productivity with eM Client and OneDrive
eM Client is a desktop email client with full OneDrive cloud storage support.
[Pricing options](https://www.emclient.com/pricing)
## What is eM Client?
eM Client integrates email, calendars, tasks, contacts, notes, and chat in a clean and simple desktop app.
eM Client is the only email app on the market with instant message translation and handy features such as Snooze, Watch for Replies, All Attachments view, or easy to use tools for enforcing a company-wide email encryption policy (PGP and S/MIME).
Unmatched compatibility
Superfast search (also within attached documents)
Automatic back-up tool
Templates, Signatures and QuickTexts
Unseen customizability
Message encryption
## No more local attachments
- Use your OneDrive cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to OneDrive
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If OneDrive is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your OneDrive storage to eM Client.
- If OneDrive is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add OneDrive.
- Upon attaching files from OneDrive for the very first time, you will be prompted to enter your OneDrive credentials.
## Settings
Learn how to link files from OneDrive to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/settings/win/onedrive/emc_img_onedrive_1.png \"\")
To attach a file from your OneDrive storage as a link, first click the Attachment button the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/settings/win/onedrive/emc_img_onedrive_2.png \"\")
Go to the OneDrive folder set on your device and choose a file you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/settings/win/onedrive/emc_img_onedrive_3.png \"\")
A dialogue box opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/settings/win/onedrive/emc_img_onedrive_4.png \"\")
The credentials of your [**OneDrive**](https://www.microsoft.com/cs-cz/microsoft-365/onedrive/online-cloud-storage) account are required to proceed the first time.
5. [](https://www.emclient.com/assets/img/localized/en/settings/win/onedrive/emc_img_onedrive_4-2.png \"\")
You will be prompted to allow eM Client to access the file folders in your [**OneDrive**](https://www.microsoft.com/cs-cz/microsoft-365/onedrive/online-cloud-storage) \\- a permission is required to proceed.
6. [](https://www.emclient.com/assets/img/localized/en/settings/win/onedrive/emc_img_onedrive_5.png \"\")
A file saved on your OneDrive cloud storage is successfully added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
## eM Client and Google Drive
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-client-with-google-drive#)
# Boost your productivity with eM Client and Google Drive
eM Client is a desktop email client with full Google Drive cloud storage support.
[Pricing options](https://www.emclient.com/pricing)
## What is eM Client?
eM Client integrates email, calendars, tasks, contacts, notes, and chat in a clean and simple desktop app.
eM Client is the only email app on the market with instant message translation and handy features such as Snooze, Watch for Replies, All Attachments view, or easy to use tools for enforcing a company-wide email encryption policy (PGP and S/MIME).
Unmatched compatibility
Superfast search (also within attached documents)
Automatic back-up tool
Templates, Signatures and QuickTexts
Unseen customizability
Message encryption
## No more local attachments
- Use your Google Drive cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to Google Drive
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
## Where to begin
- If Google Drive is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your Google Drive storage to eM Client.
- If Google Drive is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add Google Drive.
- Upon attaching files from Google Drive for the very first time, you will be prompted to enter your Google credentials.
## Settings
Learn how to link files from Google Drive to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_1.png \"\")
To attach a file from your Google Drive storage as a link, first click the Attachment button the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_2.png \"\")
Go to the Google Drive folder set on your device and choose a file you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_3.png \"\")
A dialogue box opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_4.png \"\")
When adding an attachment from Google Drive for the first time, you need to choose a Google account to proceed with, and the credentials of this account are required. The password can be saved and remembered.
5. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_4-2.png \"\")
Then, grant eM Client permissions to save, edit, create and delete your Google Drive files by clicking the 'Allow' button.
6. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_4-3.png \"\")
Confirm your choices and press 'Allow' once more.
7. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_4-4.png \"\")
Choose to open eM Client (and set it as default by checking the box).
8. [](https://www.emclient.com/assets/img/localized/en/settings/win/googledrive/emc_img_googledrive_5.png \"\")
A file saved on your [**Google Drive**](https://workspace.google.com/products/drive) cloud storage is successfully added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Boost your email Skyrocket your productivity
Get the best email client for Windows and macOS,
for professionals and home users alike.
[Download for free!](https://www.emclient.com/dist/latest/setup.msi)
Available for:
## eM Client Zoom Integration
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/zoom-integration#)
# eM Client and Zoom Integration
Here are the basic information about eM Client and its Zoom integration as Zoom client
## Installation
1. Download the latest version of eM Client
2. Run the downloaded MSI package
3. Go through the installation process
## Set up Integration
1. Run eM Client
2. Go to Menu>Settings>Online meetings>Add
3. Click to Add button and select Zoom
4. Go through the Zoom authentication process in browser
5. Return to eM Client
6. The integration now should be set up
## Usage
You can create ad hoc (immediate) meetings from eM Client by simply clicking on New > Online Meeting > Zoom
You can also schedule an Online Meeting in eM Client. Just create an event and change its type to Online Meeting and select Zoom as your meeting provider. You'll be able to join the meeting from eM Client.
How to send a Zoom invite? The Online meeting link will be sent automatically to all attendees.
## Deauthorizing Zoom
1. Run eM Client
2. Go to Menu>Settings>Online meetings
3. Click on Zoom
4. Click on Remove button
## Uninstallation
eM Client is unistalled in the same way as any other Windows or Mac application
## eM Client Documentation
Log Console
Home
- Contents
- Index
- Glossary
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- Community
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- All Files
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# Your search for returned result(s).
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An email has been sent to verify your new profile.Please fill out all required fields before submitting your information.
## eM Client Zoom Integration
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/zoom-integration-store#)
# eM Client for Microsoft Store and Zoom Integration
Here are the basic information about eM Client for Microsoft Store and its Zoom integration
## Installation
1. Make sure you are logged into Microsoft Store with proper account which holds license information if you have purchased subscription or are part of test flight run.
2. Install eM Client for Microsoft Store directly from Microsoft Store.
## Set up Integration
1. Run eM Client for Microsoft Store
2. Go to Menu>Settings>Online meetings>Add
3. Click to Add button and select Zoom
4. Go through the Zoom authentication process in browser
5. Return to eM Client for Microsoft Store
6. The integration now should be set up
## Usage
You can create ad hoc (immediate) meetings from eM Client by simply clicking on New->Online Meeting>Zoom
You can also schedule an Online Meeting in eM Client. Just create an event and change its type to Online Meeting and select Zoom as your meeting provider. You'll be able to join the meeting from eM Client. The Online meeting link will be sent automatically to all attendees.
## Deauthorizing Zoom
1. Run eM Client
2. Go to Menu>Settings>Online meetings
3. Click on Zoom
4. Click on Remove button
## Uninstallation
eM Client is unistalled in the same way as any other Microsoft Store application
## IceWarp and Zoom Integration
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/zoom-integration-iwdc#)
# IceWarp Desktop Client and Zoom Integration
Here are the basic information about IceWarp Desktop Client and its Zoom integration
## Installation
1. Download the latest version of IceWarp Desktop Client
2. Run the downloaded MSI (Windows) or PKG (Mac) file
3. Go through the installation process
## Set up Integration
1. Run IceWarp Desktop Client
2. Go to Menu -> Settings -> Online meetings -> Add (Windows) or Menu -> Preferences -> Online meetings -> Add(Mac)
3. Click to Add button and select Zoom
4. Go through the Zoom authentication process in browser
5. Return to IceWarp Desktop Client
6. The integration now should be set up
## Usage
You can create ad hoc (immediate) meetings from IceWarp Desktop Client by simply clicking on New -> Online Meeting > Zoom
You can also schedule an Online Meeting in IceWarp Desktop Client. Just create an event and change its type to Online Meeting and select Zoom as your meeting provider. You'll be able to join the meeting from IceWarp Desktop Client. The Online meeting link will be sent automatically to all attendees.
## Deauthorizing Zoom
1. Run IceWarp Desktop Client
2. Go to Menu -> Settings -> Online meetings
3. Click on Zoom
4. Click on Remove button
## Uninstallation
IceWarp Desktop Client is unistalled in the same way as any other Windows or Mac application
## VIP Support Extension
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/extend-support#)
# Get a 1-year extension to your VIP Support (from $9.95)
Unlock VIP Support for another year and enjoy the professional assistance of our helpdesk.
Enter the activation key of your license
Proceed
Have you lost your activation key? Retrieve it [**here**](https://www.emclient.com/lost-activation-key.aspx).
The number of extensions shown in the store will match the number of your license's devices. If you wish to extend VIP Support to a different number of devices, please contact our Sales team at **[sales@emclient.com](mailto:sales@emclient.com)**.
## eM Client & Mailfence
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-mailfence#)
# eM Client with Mailfence
eM Client is a desktop email client with full Mailfence synchronization.
## Features
[Mailfence](https://mailfence.com/) is a communication and collaboration software providing secure and private email, calendars, documents, contacts and group chat.
eM Client will smoothly synchronize your Mailfence calendars, contacts and emails. You will also be able to use Mailfence OpenPGP encrypted emails with the convenience of a desktop application.
Automatic configuration of all [services](https://mailfence.com/en/doc/)
Work with your emails (including Shared mailboxes)
Synchronize your calendars (including Group calendars and Free/Busy view)
Manage and synchronize your private and group contacts
Chat with your colleagues
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with Mailfence step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/Mailfence/emc_img_Mailfence_01.png \"\")
Open the account settings via **Menu > Accounts**.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/Mailfence/emc_img_Mailfence_02.png \"\")
**Click the \"+ Add account\" button** to open the **New Account window**. The account wizard window will appear. Now simply enter your Mailfence email address and confirm.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/Mailfence/emc_img_Mailfence_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/Mailfence/emc_img_Mailfence_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/Mailfence/emc_img_Mailfence_05.png \"\")
Now you can **choose your account avatar** and what services you want to use in eM Client and **click 'Finish'** to start using eM Client with your Mailfence account.
Need help or have any questions? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Gmail Email Archiving
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[Accept](https://www.emclient.com/archiving-in-gmail#)
# How to use Archive on Gmail
Wondering what is archiving in Gmail? If your
inbox is constantly full and giving you a headache, learning how to find Gmail archive is
essential. This article will walk you through the process of how to find archive in Gmail and
how to archive messages in Gmail. The question of where do archived emails go on Gmail won’t be
one of life’s mysteries anymore. The archive feature on Gmail is here to save the day!
### What is archiving in Gmail?
What does it mean to archive an email on
Gmail? An archived email on Gmail is just a message without the Inbox tag. For anyone still
curious about where is archive in Gmail, it’s not a separate folder. Here’s what happens when
you archive an email in Gmail: archiving is different from deleting an email – archived emails
are just removed from your inbox. Archiving emails allows you to save emails without having to
look at them in your inbox. This is great for situations when you suspect that you might need to
reference an email later on, but don’t want it wasting space in your regular inbox.
### How to archive emails on Gmail
Archiving emails on your Gmail account is easy. Follow these steps to quickly archive your
messages:
- Select one or more messages by clicking the box located to the left of the email title
in your inbox. Alternatively, you can open the email you want to archive it directly.
- Click the archive button in the top of the screen on the Gmail page. The email will
disappear from your inbox and can be accessed to review later.
Where do archived emails go on Gmail? Archiving in Gmail essentially removes inbox labels and
keeps the message in the All Mail folder. If the message was copied into another folder, it will
remain in its original location.
[](https://www.emclient.com/assets/img/landing/001/Gmail_Archive_EN.png)
### How to find archive in Gmail
Where is archive on Gmail? Learning where do
archived emails go on Gmail is helpful for anyone who relies on email as their primary method of
written communication.The archive is not a separate folder– meaning your archived emails on
Gmail are just a part of the All Mail folder. The Inbox label has been removed from these
messages.
Here’s how to find archive in Gmail: To find
archived Gmail messages, simply open the All Mail folder by selecting the button on the left
side of your account. You might need to click on the More button to view the All Mail option.
From there, you’ll be able to search for all of the emails you previously archived. Now you no
longer need to wonder where is archive in Gmail.
### Archiving Gmail emails using your eM Client desktop application
If you’re struggling to understand where do
archived emails go on Gmail, the [eM Client application](https://emclient.com/) is the
perfect option for you. eM Client simplifies the process while providing familiarity for Google
users. eM Client allows you to set up your Gmail or any other email account with a few clicks.
You’ll have access to the same technique for archiving messages in Gmail– but with additional
helpful tricks.
There are a couple of options for eM Client
users who need to know how to find archive in Gmail with eM Client:
- Archive emails the same way you would using Gmail on the web. Select the emails you want
to archive and then click the archive button in the toolbar. Just like on your Gmail
account on the web, you’ll be able to access your archived emails on eM Client using All
Mail. This is a great option for people who anticipate needing to access archived
messages while online.
-
If you need to access archived emails on your local drive, the eM Client application
offers a [feature\\\\
that archives messages locally in your device](https://www.emclient.com/blog/archive-your-emails-easily-with-em-client-315) using the Automatic Archive
option. The best part about Automatic Archiving is that archived emails will no longer
appear in your searches – therefore putting less stress on the processing power of your
computer so you get a faster response time. Automatic Archive is useful for when you’re
trying to save space while also saving data.
[](https://www.emclient.com/assets/img/landing/001/AutomaticArchiving_EN.png)
Archiving on eM Client provides options for
people who want to enjoy the peacefulness of a clean inbox without losing important emails. Try
it out and see how your productivity improves!
Are you interested in learning all about what
eM Client has to offer? Check out our [blog](https://www.emclient.com/blog) for
information about how to use eM Client and to stay up to date on new updates.
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## Automatic Replies Setup
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/automatic-replies-in-outlook#)
# Automatic replies in Outlook
Your long awaited vacation is just around the
corner and you deserve to enjoy every second of it without worrying about your inbox. Set up
automatic replies and quit wondering whether or not your boss will forget that you’re in Bora
Bora and can’t make it to the meeting on Tuesday.
However, it’s common courtesy to let people
know their message was received and that you’ll get back to them when you return. No need to do
this manually; Microsoft Outlook 365 mail users can enable automatic replies. This clever
function checks your incoming emails and replies with a message of your choice - so you can
leave
your work computer at home.
### Set up automatic replies on Outlook using a message template
A template is a standard message that will be
automatically sent to anyone who tries to contact you through email. The same message template
will be sent to anyone who sends you a message during the dates that you will be out of office.
Here’s how to create an out of office template on Microsoft Outlook:
- Using the toolbar, navigate to _Settings > View all settings_.
- A new window will appear.
Select
_Automatic Replies_.
- Click the button to turn on your automatic replies.
- It is recommended to choose the period of time that you would like to use automatic
replies. If not, you’ll have to manually turn off the automatic replies feature.
- Using the text box, create a generic out of office message.
Outlook also gives you the option to block
your calendar and automatically decline meeting invitations if you set up a specific time frame
for automatic replies. The process is easy and allows you to live in the moment during your
vacation!
### How to set up automatic replies on eM Client
Setting up automatic replies for when you’re
out of office is a breeze on [eM Client](https://www.emclient.com/). You don’t have
to go to the Outlook sign in page each
time you need to set up an automatic email - eM Client is an email client for Outlook and [other\\\\
email providers](https://www.emclient.com/email-services). Automatic replies can be set up for your email account directly through
the eM
Client application on your desktop. If you have a Gmail or Google Workspace, Microsoft 365,
Smartermail, IceWarp, or Imageway accounts - then your email is compatible with eM Client’s
automatic reply system. To access automatic replies on eM Client, go to _Menu > Tools >_
_Automatic replies_.
You have several options for configuring the
out of office template on eM Client based on your preferences:
- Automatic replies can be set for a given period of time.
- You can choose to only send automatic replies to people already on your contact list. You
also have the choice to write a different message to senders outside of your
organization.
- Set up multiple templates for your linked email accounts. You can craft unique out of
office responses based on the purpose of each email account.
[](https://www.emclient.com/assets/img/landing/002/OutlookReplyineMClient_EN.png)
Automatic replies can be set up directly from
your eM Client application for whichever email accounts you have linked - even if you are not an
Outlook user. This simplifies the process so that you can focus on packing your suitcase instead
of responding to messages that can wait.
### How to write an Out of Office message template
The best out of office email templates get straight to the point and provide helpful information
for the recipient. There’s a few things to remember when creating an out of office template to
ensure that it is informative. Your automatic response should be concise with a possible contact
for someone who is managing the tasks during your absence. Include information about the times
you will be out of office and the anticipated time of your response to incoming messages.
Want to learn more helpful tips and tricks?
Visit our [blog](https://www.emclient.com/blog) and learn everything you need to know about to take full
advantage of your eM
Client application.
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## Threaded Emails Management
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[Accept](https://www.emclient.com/threaded-emails#)
# Threaded emails
Long chains of emails including multiple recipients sending endless responses can become
overwhelming; especially when it’s time to dig through what feels like thousands of messages in
order to find an important attachment. Before you know it, all of your important information is
lost in a perpetual stream of replies.
An easy solution for this common problem is to enable email threading. Email threading keeps
your list of communications together like a chain so that you can easily check the message
history. The core functionality of this feature comes from chaining the mail subjects; but more
advanced email client applications like eM Client include additional helpful features like
conversations and thread view to improve the process.
The steps for setting up threaded emails on webmail is similar amongst many popular email
services. After activating email threading, your messages are automatically grouped and you are
given the power to delete irrelevant messages from the threads.
### Threading emails with Microsoft Outlook 365
Microsoft Outlook webmail users can thread emails using the conversation function which can be
turned on in settings. You have two options - to see new messages either at the top or bottom of
the screen and to show deleted messages. Here’s how to thread emails on Outlook:
-
Click on _settings_ at the top of the page in the toolbar.
-
Scroll down until you see the option _Arrange Message List_.
-
Select _Group into Conversations_.
### Threading emails with Gmail
Similar to Outlook, [threaded\\\\
emails on Gmail](https://support.google.com/mail/answer/5900?hl=en&co=GENIE.Platform%3DDesktop#zippy=%2Chow-gmail-groups-automated-emails) are also called conversations: but the process for
setting up this feature is even simpler than on Microsoft Outlook. The conversation view is
located in settings and can only be toggled on and off by clicking on the box. An algorithm will
now chain your threaded messages with the same topic together.
There are additional features to ensure that your message chain on Gmail sticks together and
stays relevant based on the topic. For example, the limit for responding to a threaded message
is exactly one week. If you don’t respond within this time frame, then your message chain will
no longer be linked as a thread. Keep this in mind if you’re currently procrastinating on
sending a response to a message in an email thread!
### Organize threaded emails using eM Client
If you need to learn how to organize group
messages on your eM Client application, you’ve come to the right place. Microsoft Outlook 365
and Gmail users will feel at home when organizing their group messages on eM Client. Our
application also provides conversations as an option for grouping messages. eM Client users can
also utilize thread view in order to manage and respond to messages organized in conversation
Our process for implementing threaded emails comes with extra benefits - eM Client uses a
powerful algorithm to chain emails with the same subject, but with more defining criteria;
including _message-id_ and _in-reply-to_ headers. This ensures that emails are grouped
correctly
within threads or conversations.
eM Client offers two viewing options to group messages:
- **Conversations**: the purpose of [conversations](https://www.emclient.com/blog/conversations-188) is to
reduce the total number of messages
about the same topic scattered around your inbox. This option displays messages about
the same topic grouped under the same conversation topic.
- **Thread View**: [this\\\\
option](https://www.emclient.com/blog/boost-your-conversations-with-thread-view-549) allows you to group your messages and respond to individual
messages. Thread view allows you to view specific message threads within selected
conversations.
Do you have multiple email chains happening in your email at once? No problem! Different
conversations will be created to keep all of your messages right where they belong. Threaded
emails will finally restore peace to your inbox - so you can relax the next time you have to
reply all.
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## Unsend Email Guide
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/unsend-email#)
# Can you unsend an email?
It happens to the best of us: typos,
wrong email addresses, misspelled names, missing (or incorrect) attachments, and other
embarrassing email scenarios. Email errors are stressful - especially if you’re trying to make a
good impression. If the email you accidentally sent is high priority or sensitive, you’re
probably wondering: “can I unsend an email?” Fear not, there is an answer to your question.
There’s a way to stop flawed emails from reaching their recipients on Gmail and Microsoft
Outlook; two of the biggest email providers.
### How to unsend an email Gmail
Can you unsend an email in gmail? You’ll be
relieved to know that the answer is yes! Google uses a simple method for unsending emails. The
emails are prevented from entering the recipient’s inbox. To unsend an email on Gmail, follow
these steps:
- Once you send your message, a pop-up window in the left bottom corner of your screen
appears.
-
By default, you have about six seconds to click on the **undo** button in this
window.
Clicking on it stops the message from being sent, moves it to the drafts folder, and
then lets you edit the message further.
The best thing about Google’s unsend process is that you can edit the time frame for unsending a
message if you feel like you might need extra time to quickly check your message. To adjust the
time, navigate to the General tab for settings and find Undo send. The options for the time
frame vary from 5 seconds to a whopping 30.
### How to unsend an email Outlook
How do you unsend an email on the Outlook
application? Unfortunately, the answer isn’t as straightforward for Outlook application users.
The process for the Microsoft Outlook application is a bit more complex than Google; and it
comes with the price of strict restrictions. The Outlook application uses recall instead of
unsend. Recalled messages are removed directly from the recipient’s inbox; while the unsend
feature stops the messages from entering the recipient’s inbox. The sender and recipient need to
both be on Microsoft’s server for this to work.
If you need to recall an email on the Microsoft Outlook application, here’s what you need to
know:
- You have 120 minutes to recall an email on Microsoft Outlook.
-
Go to the Sent folder. Select _File > Info > Recall this message._
-
The problematic message can only be recalled if it was not read already.
-
Any user can disable the recall feature so the request to delete the message from the
server is simply denied.
Messages can be recalled in the Outlook application and in Outlook webmail. However, if you need
to unsend a message immediately after clicking send - you can unsend emails on Outlook webmail
only.
How to unsend emails on Microsoft Outlook webmail:
- Go to _Settings > Compose and Reply._
-
You will see an option to set a time limit to unsend messages. The time can be adjusted
for up to ten seconds.
The option to unsend emails on Microsoft Outlook is not automatic. Users need to manually set up
this option if they anticipate needing to use this feature.
### How to unsend an email using the eM Client app
The eM Client application offers a smart solution for unsending emails for users with any type
of email account! After realizing there’s a mistake in your email, you have a specific time
frame after clicking send that enables you to unsend the email before it ends up in your
recipient’s inbox. The undo send feature is enabled by default, so you’ll be able to use this
feature right away. No need to stress about whether or not the email can be recalled - you can
relax knowing that the recipient will never see your unsent email.
-
After clicking **Send**, you’ll have exactly five seconds to unsend your email.
-
To change the time frame to 3, 5, or 10 seconds; go to _Menu > Settings > Mail >_
_Send_.
-
The unsend feature is available for all eM Client application users with Pro license;
even if your email provider does provide the unsend feature on webmail.
Want to make sure that you are prepared in case you need to unsend an email on eM Client? You
can find a video tutorial for the Undo Send feature below:
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## eM Client and Zoom Integration
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-zoom#)
# Boost your productivity with eM Client and Zoom
eM Client is a desktop email client with extensive support for Zoom and online meetings.
## Online meetings in one click
- Connect your Zoom account with eM Client
- Set a scheduled or an instant Online Meeting
- Easily distribute meeting invites to the event participants
## How it works
- To start your Online Meeting right away, simply click the arrow within the _+New button_, select _Online Meeting_ and pick Zoom from the provider list. eM Client will instantly create an online meeting room within Zoom.
- There are also three ways to set a scheduled online meeting: you can either click the arrow within the _+New button_ and select Event, or go to Calendar and click the +New button, or simply double click on a free space in your Calendar.
## Settings
Learn how to connect Zoom to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/zoom/emc_img_zoom_01.png \"\")
First of all, you need to have an **existing** Zoom account.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/zoom/emc_img_zoom_1.png \"\")
To connect your Zoom account with eM Client, go to _**Menu > Settings > Online Meetings > General**_, click the Add button and select Zoom from the list of online meeting providers.
In an organization, you may require a manager’s **permission** to add Zoom, depending on your organization’s Zoom account setup.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/zoom/emc_img_zoom_2.png \"\")
Zoom needs a so-called **pre-approval** to be added to eM Client.
If you are a **single user with Admin rights** for your Zoom account, you will need to click the Pre-Approve button first. Then you will be able to **Authorize** the account for eM Client.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/zoom/emc_img_zoom_04.png \"\")
If you **don’t have admin rights** for your Zoom account, or eM Client isn’t pre-approved in Zoom by your organization, this means that you will need to set up Zoom in eM Client twice: first to send the pre-approval request, then to actually add the Zoom service.
You will need to take the following steps:
a. Initially try to add Zoom to eM Client
b. **Send the approval request** to the Zoom admin
c. Click **Cancel** in eM Client because the application locks up while approval is being sought
d. **Wait for the request to be approved** (you will receive an email upon approval)
e. Add Zoom to eM Client again.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/zoom/emc_img_zoom_05.png \"\")
Your Zoom account is **successfully** connected with eM Client.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client Cloud Storage
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/cloud-storages#)
# Cloud Storage
eM Client is enterprise-grade software compatible with all major platforms.
We fully support these systems:
- [Email services](https://www.emclient.com/email-services)
- [Cloud storage](https://www.emclient.com/cloud-storages)
- [Online meeting tools](https://www.emclient.com/online-meetings-tools)
- [Chat/Multichat](https://www.emclient.com/chat-multichat)
[\\\\
\\\\
**Dropbox**](https://www.emclient.com/em-with-dropbox)
[\\\\
\\\\
**OneDrive**](https://www.emclient.com/em-with-onedrive)
[\\\\
\\\\
**Google Drive**](https://www.emclient.com/em-with-google-drive)
[\\\\
\\\\
**ownCloud**](https://www.emclient.com/em-with-owncloud)
[\\\\
\\\\
**Nextcloud**](https://www.emclient.com/em-with-nextcloud)
[\\\\
\\\\
**vBoxxCloud**](https://www.emclient.com/em-with-vboxxcloud)
[\\\\
\\\\
**leitzcloud**](https://www.emclient.com/em-with-leitzcloud)
## Online Meeting Tools
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/online-meetings-tools#)
# Online Meetings Tools
eM Client is enterprise-grade software compatible with all major platforms.
We fully support these systems:
- [Email services](https://www.emclient.com/email-services)
- [Cloud storage](https://www.emclient.com/cloud-storages)
- [Online meeting tools](https://www.emclient.com/online-meetings-tools)
- [Chat/Multichat](https://www.emclient.com/chat-multichat)
[\\\\
\\\\
**Zoom**](https://www.emclient.com/em-with-zoom)
[\\\\
\\\\
**Google Meet**](https://www.emclient.com/em-with-google-meet)
[\\\\
\\\\
**Microsoft Teams**](https://www.emclient.com/em-with-ms-teams)
[\\\\
\\\\
**Webex by Cisco**](https://www.emclient.com/em-with-webex)
[\\\\
\\\\
**IceWarp Video Conferences**](https://www.emclient.com/em-with-icewarp-video-conference)
[\\\\
\\\\
**GoToMeeting**](https://www.emclient.com/em-with-gotomeeting)
[\\\\
\\\\
**Meetn**](https://www.emclient.com/em-with-meetn)
[\\\\
\\\\
**Vivomeetings**](https://www.emclient.com/em-with-vivomeetings)
## Email Services Overview
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/email-services#)
# Email Services
eM Client is enterprise-grade software compatible with all major platforms.
We fully support these systems:
- [Email services](https://www.emclient.com/email-services)
- [Cloud storage](https://www.emclient.com/cloud-storages)
- [Online meeting tools](https://www.emclient.com/online-meetings-tools)
- [Chat/Multichat](https://www.emclient.com/chat-multichat)
[\\\\
\\\\
**Google Workspace**](https://www.emclient.com/em-with-google-workspace)
[\\\\
\\\\
**Microsoft Office 365**](https://www.emclient.com/em-with-microsoft-office-365)
[\\\\
\\\\
**Microsoft Exchange**](https://www.emclient.com/em-with-microsoft-exchange)
[\\\\
\\\\
**Microsoft Outlook**](https://www.emclient.com/em-with-outlook)
[\\\\
\\\\
**iCloud**](https://www.emclient.com/em-with-icloud)
[\\\\
\\\\
**IceWarp**](https://www.emclient.com/em-with-icewarp-mail-server)
[\\\\
\\\\
**SmarterMail**](https://www.emclient.com/em-with-smartermail-server)
[\\\\
\\\\
**MDaemon**](https://www.emclient.com/em-with-mdaemon)
[\\\\
\\\\
**Imageway**](https://www.emclient.com/em-with-imageway)
[\\\\
\\\\
**Mailfence**](https://www.emclient.com/em-with-mailfence)
[\\\\
\\\\
**Kerio**](https://www.emclient.com/em-with-kerio)
[\\\\
\\\\
**SOGo**](https://www.emclient.com/em-with-SOGo)
## eM Client and MS Teams
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-ms-teams#)
# Boost your productivity with eM Client and MS Teams
eM Client is a desktop email client with extensive support for MS Teams and online meetings.
## Online meetings in one click
- Use your MS Teams account with eM Client
- Set a scheduled or an instant Online Meeting
- Easily distribute meeting invites to the event participants
## How it works
- To start your Online Meeting right away, simply click the arrow within the +New button, select Online Meeting and pick MS Teams from the provider list. eM Client will instantly create an online meeting room within MS Teams.
- There are also three ways to set a scheduled online meeting: you can either click the arrow within the +New button and select Event, or go to Calendar and click the +New button, or simply double click on a free space in your Calendar.
## Settings
Learn how to connect MS Teams to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/emc_img_screenshot_settings_online_meetings_01.png \"\")
Go to **Menu > Settings > Online Meetings > General**, where
you simply click the Add button and select MS Teams from
the online meeting service provider list.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/teams/emc_img_MSTeams_01.png \"\")
**You will be prompted** to sign into your MS Teams account
with your standard login credentials for the service.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/teams/emc_img_MSTeams_02.png \"\")
Then you need to **accept the permissions** for eM Client.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/emc_img_screenshot_settings_online_meetings_01.png \"\")
Your MS Teams account is **successfully connected** with eM
Client.
**Note:** The type of the Online Meeting account you get is decided by Microsoft during the setup - if you use a free MS account you might get a **Skype** account set up instead of **MS Teams**. We cannot change which account is selected as this information is given by Microsoft during the OAuth setup.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client and Google Meet
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-google-meet#)
# Boost your productivity with eM Client and Google Meet
eM Client is a desktop email client with extensive support for Google Meet and online meetings.
## Online meetings in one click
- Connect your Google Meet account with eM Client
- Set a scheduled or an instant Online Meeting
- Easily distribute meeting invites to the event participants
## How it works
- To start your Online Meeting right away, simply click the arrow within the _+New button_, select _Online Meeting_ and pick Google Meet from the provider list. eM Client will instantly create an online meeting room within Google Meet.
- There are also three ways to set a scheduled online meeting: you can either click the arrow within the _+New button_ and select Event, or go to Calendar and click the +New button, or simply double click on a free space in your Calendar.
## Settings
Learn how to connect Google Meet to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Meet/emc_img_google-meet.png \"\")
Thanks to eM Client’s **seamless integration** with Google services, users who have enabled Google Calendar access already have Google Meet added as an Online Meeting provider for every one of their Google Accounts in eM Client.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Meet/emc_img_google-meet.png \"\")
Your Google Meet account is therefore usually connected
with eM Client by default when you set up a Google
account. Learn how to add a Google account [here](https://www.emclient.com/em-with-google-workspace).
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client and ownCloud
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-owncloud#)
# Boost your productivity with eM Client and ownCloud
eM Client is a desktop email client with full ownCloud cloud storage support.
## No more local attachments
- Use your ownCloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to ownCloud
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If the ownCloud app is already installed, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your ownCloud storage to eM Client.
- If the app is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add ownCloud.
- Upon attaching files from the ownCloud storage for the very first time, you will be prompted to enter your ownCloud credentials.
## Settings
Learn how to link files from ownCloud to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/ownCloud/emc_img_owncloud_1.png \"\")
**To attach a file** from your [**ownCloud**](https://owncloud.com/) storage as a link, first **click the Attachment button** the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/ownCloud/emc_img_owncloud_2.png \"\")
**Go to the ownCloud folder** set on your device and **choose a file** you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/ownCloud/emc_img_owncloud_3.png \"\")
A **dialogue box** opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/ownCloud/emc_img_owncloud_4.png \"\")
The credentials of your ownCloud account are **required** to proceed the first time. The password can be saved and remembered.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/ownCloud/emc_img_owncloud_5.png \"\")
A file saved on your ownCloud cloud storage is **successfully** added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client and Nextcloud
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-nextcloud#)
# Boost your productivity with eM Client and Nextcloud
eM Client is a desktop email client with full Nextcloud cloud storage support.
## No more local attachments
- Use your Nextcloud cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to Nextcloud
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If NextCloud is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your Nextcloud storage to eM Client.
- If Nextcloud is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add Nextcloud.
- Upon attaching files from Nextcloud for the very first time, you will be prompted to enter your Nextcloud credentials.
## Settings
Learn how to link files from Nextcloud to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/NextCloud/emc_img_nextcloud_1.png \"\")
**To attach a file** from your Nextcloud storage as a link, first **click the Attachment button** the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/NextCloud/emc_img_nextcloud_2.png \"\")
**Go to the Nextcloud folder** set on your device and **choose a file** you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/NextCloud/emc_img_nextcloud_3.png \"\")
A **dialogue box** opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/NextCloud/emc_img_nextcloud_4.png \"\")
The credentials of your [Nextcloud](https://nextcloud.com/) account are **required** to proceed the first time. The password can be saved and remembered.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/NextCloud/emc_img_nextcloud_5.png \"\")
A file saved on your Nextcloud cloud storage is **successfully** added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client and Dropbox
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-dropbox#)
# Boost your productivity with eM Client and Dropbox
eM Client is a desktop email client with full Dropbox cloud storage support.
## No more local attachments
- Use your Dropbox cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to Dropbox
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If Dropbox is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your Dropbox storage to eM Client.
- If Dropbox is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add Dropbox.
- Upon attaching files from Dropbox for the very first time, you will be prompted to enter your Dropbox credentials.
## Settings
Learn how to link files from Dropbox to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/DropBox/emc_img_dropbox_1.png \"\")
**To attach a file** from your Dropbox storage as a link, first **click the Attachment button** the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/DropBox/emc_img_dropbox_2.png \"\")
**Go to the Dropbox folder** set on your device and **choose a file** you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/DropBox/emc_img_dropbox_3.png \"\")
A **dialogue box** opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/DropBox/emc_img_dropbox_4.png \"\")
You will be prompted to **allow eM Client to access** the file folders in your [**Dropbox**](https://dropbox.com/) \\- the permission is required only the first time.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/DropBox/emc_img_dropbox_5.png \"\")
A file saved on your Dropbox cloud storage is **successfully** added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client and OneDrive
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-onedrive#)
# Boost your productivity with eM Client and OneDrive
eM Client is a desktop email client with full OneDrive cloud storage support.
## No more local attachments
- Use your OneDrive cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to OneDrive
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
- Add password protection to your files
- Set an expiration date for your files
## Where to begin
- If OneDrive is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your OneDrive storage to eM Client.
- If OneDrive is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add OneDrive.
- Upon attaching files from OneDrive for the very first time, you will be prompted to enter your OneDrive credentials.
## Settings
Learn how to link files from OneDrive to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/OneDrive/emc_img_onedrive_1.png \"\")
**To attach a file** from your OneDrive storage as a link, first **click the Attachment button** the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/OneDrive/emc_img_onedrive_2.png \"\")
**Go to the OneDrive folder** set on your device and **choose a file** you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/OneDrive/emc_img_onedrive_3.png \"\")
A **dialogue box** opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/OneDrive/emc_img_onedrive_4.png \"\")
The credentials of your [**OneDrive**](https://www.microsoft.com/microsoft-365/onedrive/online-cloud-storage) account are **required** to proceed the first time.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/OneDrive/emc_img_onedrive_4-2.png \"\")
You will be prompted to **allow eM Client to access the file folders** in your [**OneDrive**](https://www.microsoft.com/microsoft-365/onedrive/online-cloud-storage) \\- a permission is required to proceed.
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/OneDrive/emc_img_onedrive_5.png \"\")
A file saved on your OneDrive cloud storage is **successfully added** to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## eM Client and Google Drive
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-google-drive#)
# Boost your productivity with eM Client and Google Drive
eM Client is a desktop email client with full Google Drive cloud storage support.
## No more local attachments
- Use your Google Drive cloud storage with eM Client
- Simply attach your files as cloud storage links instead of adding physical attachments to your emails
- The file size is limited only by the capacity of your cloud storage
## Full control over your cloud files
- Upload attachments from eM Client directly to Google Drive
- Cloud attachments are listed as normal attachments in eM Client (when sending and receiving files)
- Toggle between read only and editable mode for documents of supported providers (for _.rtf_, _.doc_, _.docx_, _.xls_, _.xlsx_, _.ppt_, and _.pptx_ files)
## Where to begin
- If Google Drive is already installed on your device, eM Client will detect it automatically.
Also, if the app is installed and you drag & drop or choose a file from a cloud storage folder,
you will be asked about connecting your Google Drive storage to eM Client.
- If Google Drive is not installed, it needs to be added manually.
Go to _Settings > Mail > Attachments_ and click the _Add_ button to add Google Drive.
- Upon attaching files from Google Drive for the very first time, you will be prompted to enter your Google credentials.
## Settings
Learn how to link files from Google Drive to eM Client, step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_1.png \"\")
**To attach a file** from your Google Drive storage as a link, first **click the Attachment button** the same way you would attach files normally.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_2.png \"\")
**Go to the Google Drive folder** set on your device and **choose a file** you wish to add to your email as a link.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_3.png \"\")
A **dialogue box** opens, giving you a choice to link the file instead of physically attaching it. To link the file, click 'Yes'. Additionally, the option to attach the files uploaded to cloud storages only as links can be set as default.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_4.png \"\")
When adding an attachment from Google Drive for the first time, you need to choose a Google account to proceed with, and the credentials of this account are **required**. The password can be saved and remembered.
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_4-2.png \"\")
Then, **grant eM Client permissions** to **save**, **edit**, **create** and **delete** your Google Drive files by clicking the **'Allow'** button.
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_4-3.png \"\")
**Confirm** your choices and press **'Allow'** once more.
7. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_4-4.png \"\")
Choose to **open** eM Client (and set it as default by checking the box).
8. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Drive/emc_img_googledrive_5.png \"\")
A file saved on your [**Google Drive**](https://workspace.google.com/products/drive) cloud storage is **successfully** added to your email as a link.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Best Outlook Alternative
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/the-best-outlook-2007-and-2010-alternative#)
# The best alternative to Outlook 2013, Outlook 2010 and Outlook 2007
Transfer your email accounts and all your stored messages and contacts from Outlook 2013, modern authentication is supported in eM Client.
You can also import data from Outlook 2007 and 2010 in a few clicks.
## Office 2013 end of life
**Outlook 2013 joined the ranks of unsupported Outlook mail apps on October 1st, 2022 when Microsoft disabled basic authentication for all their accounts. It is not possible to enable modern authentication for office 2013. You can read more about this topic here: [Microsoft disables Basic authentication for all accounts](https://www.emclient.com/blog/microsoft-disables-basic-authentication-for-all-accounts-521).**
**You might experience this as a problem where Outlook 2013 keeps asking for password and even though you are using the correct one, it will never go through because modern authentication office 365 is not supported in it. Switching to a newer Outlook or a differnet, modern email client like eM Client will ne needed.**
## Outlook 2007 and Outlook 2010 end of life
**While official support for Outlook 2007 and Outlook 2010 ended in 2017 and 2020**
**respectively, which means the apps will not receive any bug or security fixes, the**
**programs continued to work the following years.**
**However, these older versions of Outlook will not be able to connect to Microsoft 365**
**services after November 1st, 2021.**
**If you use email address or server provided by Microsoft, the deadline is quickly**
**approaching for you to move away from these apps and since Microsoft could charge**
**you for the Outlook upgrade anyway or force you to switch to an unwanted Office 365**
**subscription, you might want to consider importing your data into a free email client or**
**one-time payment outlook alternatives, such as eM Client.**
## Transfer emails and contacts from Outlook 2013, Outlook 2010 or Outlook 2007
eM Client is a user friendly and feature-rich desktop email client for both Windows
and Mac with full support for all email and calendar services currently on the
market, which is a great alternative to Microsoft Outlook. It offers a familiar
interface for Outlook users that you can easily set up to make the controls even
simpler.
Follow these instructions and have things running within minutes:
1. [](https://www.emclient.com/assets/img/localized/en/settings/incredimail/emc_img_scr_settings_incredimail_01.png \"\")
**Download and install eM Client for free**
Open the downloaded setup file and proceed
with the installation steps.
You can use the free mail client for non-commercial use and two email accounts, or the
unlimited PRO version with VIP support and tons
of extra features.
2. [](https://www.emclient.com/assets/img/localized/en/landing/emc_img_scr_settings_outlook_02.png \"\")
**Import your Microsoft Outlook data**
Launch eM Client. The import tool will start
automatically.
**Choose Microsoft Outlook** to import from and
click **Next**.
3. [](https://www.emclient.com/assets/img/localized/en/landing/emc_img_scr_settings_outlook_03.png \"\")
**Choose which types of accounts to add**
Both emails and contacts can be transferred.
You can import whole accounts or choose to
import just specific folders.
And just follow the instructions and click
through.
4. [](https://www.emclient.com/assets/img/localized/en/settings/incredimail/emc_img_scr_settings_incredimail_04.png \"\")
**You're all set!**
You can now access your Microsoft Outlook
emails and data and work with them in eM
Client.
**PRO TIP:** The import options can be accessed
at any time later via **Menu > File > Import**.
Any questions or need help? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
[Download eM Client here](https://www.emclient.com/download) [Get PRO license](https://www.emclient.com/pricing)
## eM Client Overview
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/em-with-google-workspace#)
# eM Client with Google Workspace
eM Client is a Gmail desktop app with full Google Workspace and Gmail synchronization.
## Features
eM Client is a Google Workspace email client that allows easy configuration and full synchronization
with Gmail and Google Workspace. Sync in this Gmail app for Windows includes email, calendars, contacts and
tasks.
eM Client can replace MS Outlook as a Google mail client,
giving companies the ability to fully utilize Google Workspace's potential.
Automatic configuration of all services
Gmail labels synchronization
Synchronize your calendars (including Shared calendars and Free/Busy view)
Manage and synchronize your tasks (or assign them to your colleagues)
Manage and synchronize your contacts (including GAL)
\"Out of office\" functionality
## Settings
Learn how to setup eM Client with Gmail (Google Workspace) step by step.
1. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_01.png \"\")
Open the account settings via **Menu > Accounts** in this Gmail Windows app.
2. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_02.png \"\")
**Click the \"+ Add account\"** button to open the New Account window. The account wizard window will appear. Now simply enter your Google email address and confirm.
3. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_03.png \"\")
**Enter the name** under which the account should be displayed and **click Next**.
4. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_04.png \"\")
**Set up encryption** for your messages or skip this step. Find out more about PGP [here](https://www.emclient.com/blog/pgp--encrypt---sign-emails-in-a-few-clicks-302).
5. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_05.png \"\")
**Select your account avatar** and the services which will be available for this account in eM Client and **click Next**.
6. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_06.png \"\")
An OAuth authentication will be displayed in a new internet browser window. **Select your Gmail account**, **enter your password and continue**.
7. [](https://www.emclient.com/assets/img/localized/en/compatibility/Google-Workspace/emc_img_Google_07.png \"\")
OAuth security requires you to confirm giving permission to eM Client to synchronize your account, **scroll down and click Accept** to share data from your account with the application.
Need help or have any questions? Do not hesitate to contact us.
[**info@emclient.com**](mailto:info@emclient.com)
## Unsubscribe from Emails
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/how-to-unsubscribe-emails#)
# How to unsubscribe from emails
Have you ever subscribed to a newsletter and later regretted it because you dislike
being spammed? Or because the content wasn’t as relevant as it seemed initially? Not to worry, the unsubscribe function is there for a reason. Let’s discuss how to unsubscribe emails.
### How is unsubscribe used in newsletters?
Every newsletter email should contain the **unsubscribe link**, and it’s usually placed
at the bottom of the email. In order to unsubscribe from a newsletter, scroll all the
way to the bottom and look for the unsubscribe link. It’s often written in very small
text, so you scroll past it, but it should always be there. You can speed things up by
clicking **Ctrl + F on Windows**, and **CMD + F on macOS**, which will pull up the
search feature in your browser or email client. Type **Unsubscribe** to search for it.
By clicking **Unsubscribe**, you get unsubscribed from all future communication from
that website or business. It’s as simple as that. In case you do not find the
Unsubscribe button, you can always _contact the sender and opt out_.
### The CAN-SPAM Act of 2003
In 2003, the US CAN-SPAM Act was signed into law. Under this law, some basic
principles for commercial emails have been enforced. For instance:
- All emails must contain a visible **Unsubscribe** button.
- During the unsubscribing process, you can’t be charged a fee.
If a _legitimate business_ fails to meet one of these requirements, you can actually
report them to the FCC. Keep in mind that this solely applies to legitimate
businesses. Real spammers are not in breach of these laws. But thankfully, modern
email services have made sure that most spam emails are automatically sent to the
spam folder so you don't need to unsubscribe spam email.
### How to unsubscribe in eM Client
Unsubscribing from emails in eM Client is simpler than ever. If you open up a
newsletter email, right under the sender’s email address you will see the following
text: “Unsubscribe from receiving these messages”.
All you have to do now is click Unsubscribe. It’s as easy as that.
If for any reason you would like to get _rid of this feature_, please follow the steps:
- Open **Menu > Settings > Mail > Read**
- Uncheck the \" **Show unsubscribe bar**\" option
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## Email Search Guide
This website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies. [More information](https://www.emclient.com/privacy-policy)
[Accept](https://www.emclient.com/search-function-in-emails#)
# Search function in emails
Sometimes, you need to find an email you received a long time ago and you can’t exactly remember
who sent it or when you received it. Instead of scrolling and reading the subject of every
single email in your inbox – use the search function to find emails. You could literally save
hours; especially if your inbox is always at capacity. Searching for emails only takes a few
seconds if you follow the correct steps.
### Search in Gmail
To search for missing emails on Gmail, the process is simple:
- Type the email information ( _subject_, _keywords_, _sender’s address_, etc) in the search panel at
the top of the screen, press _enter_, and hope for the best.
Try to be as specific as possible when typing the keywords you remember in order to find
something useful. If you’re still struggling to find the desired information; Gmail offers
filters to help you narrow down your search. Filters based on the sender and the recipients are
the first step. Then you can specify your search queries to only check for words in the subject
or the whole message. Other filters include the date, size of the message, search email address,
and also whether it contains attachments or not. You can also filter to check for specific
folders – like if you suspect you may have accidentally deleted an email and now it’s in your
trash folder.
Here’s how to search trash in Gmail:
- Click on the show _search options_ in the search bar.
- From there, you’ll see a drop-down list that will allow you to select the folder you need to
search in. Select trash, all mail, or whatever other folder you suspect contains your
elusive email.
The process is the same for any folder you choose. Hopefully, it will help you find success in
retrieving your missing email.
The only problem with using Google’s search feature is that Gmail does not support wildcard
searches. A wildcard search is when you either replace the beginning, end, or part of a word
with an asterisk sign. For example: “searchinginoutlook” will not be found if you don’t look up
the whole word. The words would need to be separated by a comma, dash, semicolon, or other
punctuation symbol. So, despite being a powerful web-based search engine; Google does not use
the full technology in their email app.
### Search in Outlook web client
To search for an email in Microsoft Outlook involves the same process as Gmail. Here’s how to
search for an email using Outlook.com:
- Click on the search bar at the top of the page in the toolbar and type the keywords you
remember from your email.
If you need to know how to search for emails in folders on Outlook:
- Click on the button to the right of the search bar labeled Filters. You’ll also have the
option to filter based on _date, subject, Bcc, Cc, To, and Keywords_.
- Alternatively, you can simply click on All Folders to the left of the toolbar and select the
filter you’d like to search without adding any extra email search criteria.
The differences between Gmail and Microsoft Outlook’s email search function are very minor. The
difference appears in wildcard searches. Just like Gmail, Outlook does not fully support
wildcard searches. However, in the previous search “ _searchinginoutlook_,” you would be able to
find what you’re looking for on Outlook even if you just look for “ _searchinginout_.” Outlook’s
wildcard search checks the beginning of the words and therefore could be more successful than
Gmail’s wildcard search function.
### Search function in eM Client
If you’re only using webmail – you’re missing out! The eM Client desktop application has
advanced search functions that simplify the email search process.
There are two types of searches in eM Client:
- For a basic text search: press _F4_ on your keyboard. Words, syllables, or letters will be
highlighted. Or, you can simply click on the _search bar_ in the upper right corner and type
the information that you need to find.
- The second option to search for email is to use _Advanced Search_. This option is at the right side of the search
field in the top right corner of the app. Customize your search based on keywords, dates,
mailboxes, and more.
Another amazing advanced search function on the eM Client application is the option to create
Search folders. Search folders are custom folders created by you based on search criteria
frequently used. This includes messages that haven’t been read yet.
eM Client also provides a fully fledged wildcard search function in the message header. The word “ _searchinginoutlook_” will be found even if your only word to search for is \\* _arch_\\\\* or \\* _out_.\\\\* For words in the message body, the wildcard is used only at the end of the word – not at the
beginning.
All of the search options available on the eM Client application ensure that you can always find what you’re looking for – whether that's an old recipe from a relative or important tax documents. If you want to master [searching](https://www.emclient.com/blog/custom-search-folders-194) emails by learning more about [search](https://www.emclient.com/blog/search-like-a-pro-in-em-client-375), [keywords](https://www.emclient.com/blog/search-keywords-197) and eM Client in general, we recommend [checking our blog](https://www.emclient.com/blog).
We post frequent updates to help you get the most out of your email app.
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)
## Resignation Letter Guide
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# Resignation letter, email designs
Have you ever found yourself on a crossroad? You have just managed to land your dream job, but you are still in the work process with soon to be former employer? Today, we will tell you how to best approach this tricky situation.
It is not only polite, but also very clever to resign the right way. No one can tell where you may meet your coworkers in the future, or when someone asks for references regarding your work ethic. Good relationships can be crucial for your career development. Here are a few good steps to follow on how to quit professionally.
First, if possible, you should have a head-to-head conversation with your manager and explain the situation. A good idea is to have a resignation letter prepared so you can hand it over. Also, stay on guard for a counter-offer. However, what we can tell you is, counter-offer relations generally do not last long, so keep that in mind.
### Resignation email samples
Not that long ago, resignation via email might have seemed like a discourteous approach, rude even. However, these days it is not always possible to discuss in person as more and more people are working remotely and the job- market is going through a never before seen evolution. Based on the circumstances it is perfectly possible to discuss your leave via telephone or some forms of online communication and use email as a resignation letter.
What should a decent template for such an email look like? We can divide it into three parts. Right before you actually start, keep in mind, your email subject should clearly state “resignation” or a similar form of statement and start with a formal greeting.
1\\. State your resignation details. The most important here is the date of your leave and position in the company.
- _Hereby, I would like to inform you that effective \\[date\\] I am resigning from my position as \\[Position\\] for \\[Company\\]._
2\\. You should try to express gratitude for the gained experience and personal growth the company has provided you.
- _It has been a valuable experience and I am truly grateful for the support and growth that has been shown towards me. Working with the team was a pleasure._
3\\. The last section should contain some details on your transition. If possible and willing you may provide personal contact so the company can reach you even if the transition period is over.
- _In the following \\[leaving period\\] I will be more than willing to help my replacement with the transition and assist with any pending tasks. Thank you once again for the opportunity to work at \\[Company\\], I look forward to staying in touch and will be available at \\[email\\]._
### The right email client for business
We all know that job transition can be really stressful. Should you ever come to the situation to send such a resignation email, eM Client is here to back you up. With automatic spell checking, you are assured there will be no typos and all will go smoothly. Also, you may request delivery and read receipts in case you want to be sure the email has been delivered and read. eM Client is fully loaded with features that will help you get more done.
[Download eM Client\\\\
for FREE](https://www.emclient.com/download) [Purchase license](https://www.emclient.com/pricing)